HospiceScout

LUMEN HOSPICE, INC

For-ProfitCHAP AccreditedFreestanding Hospice

Provider Information

Address
9029 RESEDA BLVD, SUITE 200
NORTHRIDGE, CA 91324
Ownership Type
For-Profit
Medicare Certified Since
September 14, 2020

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CMS Quality Ratings

Overall Rating

Composite score combining quality measures and patient survey results.

Quality of Care

Based on the CMS Hospice Care Index — 10 operational quality indicators including visits near death, nursing minutes, and care transitions.

Patient Satisfaction
Not yet rated

CAHPS Hospice Survey — family caregivers rate communication, symptom management, respect, and overall experience.

CMS scores as of May 2026. Quality of Care derived from CMS Hospice Care Index. Patient Satisfaction from the CMS CAHPS Hospice Survey. Overall is the equally-weighted average of both. All source data published by the Centers for Medicare & Medicaid Services.

Staffing & Capacity

Staffing breakdown for LUMEN HOSPICE, INC
RoleStaff Count
Registered Nurses (RN)1
Licensed Practical Nurses (LPN)0
Volunteers0

2

Total Employees

Staffing data as reported to the Centers for Medicare & Medicaid Services.

Inpatient Care and Medical Equipment

Hospices report these services to Medicare when they are certified. This is what LUMEN HOSPICE, INC reported, not a check of what it offers today. Confirm current arrangements with the hospice.

Short-term inpatient care
Arranged through another hospital or nursing home

Short stays in a hospice inpatient unit, hospital, or nursing home for pain or symptoms that cannot be managed where the patient lives, or to give family caregivers a break.

Type of inpatient care
Both general inpatient care and respite care
Medical supplies and equipment
Brought in through an outside supplier

Equipment and supplies tied to the terminal illness and the plan of care, such as a hospital bed, oxygen, wound supplies, or a wheelchair.

Medicare lets hospices provide these services through arrangements with other organizations. Either way, the hospice stays responsible for the covered care in the patient’s plan of care.

Reported by this hospice to the Centers for Medicare & Medicaid Services when it was certified in 2020.

Care Details from Medicare Data

Medicare computes these numbers from claims and required reporting. They show how LUMEN HOSPICE, INC compares to hospices nationwide.

11 minutes

of nurse care per routine home care day, on average

That is the 35th percentile among hospices nationally. The national median is about 12 minutes.

9

patients in care on an average day

A rough measure of size. Smaller can mean more personal. Larger can mean more resources.

How this hospice compares nationally

Bars show national standing on measures from the CMS Hospice Care Index. A fuller bar means this hospice does better than more of the hospices CMS tracks.

  • Nurse care minutes per home care day11 min

    Ranks better than about 35% of hospices nationally on this measure.

    What this measures

    The average minutes of nursing care per day for patients getting routine care at home, based on Medicare claims. More nurse time usually means more hands-on support.

  • Skilled nursing on weekends16%

    Ranks better than about 90% of hospices nationally on this measure.

    What this measures

    The share of skilled nursing time delivered on Saturdays and Sundays. Symptoms do not wait for weekdays, so weekend coverage matters.

  • Nurse visits in the last days of life100%

    Ranks better than about 99% of hospices nationally on this measure.

    What this measures

    The share of patients who got nurse visits in their final days of life. This is when families tend to need the most support.

  • Gaps in nursing visits66.7%

    Ranks better than about 30% of hospices nationally on this measure.

    What this measures

    How often patients went more than a week without a nursing visit. Fewer gaps mean steadier attention.

  • Patients discharged alive early in care0%

    Ranks better than about 81% of hospices nationally on this measure.

    What this measures

    The share of patients who left hospice alive within the first week of care. A rate of 0% means it did not happen to any of their patients.

  • Patients discharged alive after 6 months27.8%

    Ranks better than about 74% of hospices nationally on this measure.

    What this measures

    The share of patients discharged alive after six months or more in hospice care.

  • Hospital transfers near the end of care5.6%

    Ranks better than about 58% of hospices nationally on this measure.

    What this measures

    The share of patients who left hospice, spent time in the hospital, then came back to hospice.

  • Hospital stays that interrupt hospice0%

    Ranks better than about 55% of hospices nationally on this measure.

    What this measures

    The share of patients who left hospice, went to the hospital, and died there soon after.

  • Days at higher levels of care (CHC or GIP)52nd percentile
    What this measures

    The share of care days delivered at higher levels, such as continuous home care or inpatient care. Shown only as a national rank because small percentages round to zero.

  • Medicare spending per patient$33,922 · 95th percentile
    What this measures

    What Medicare paid per patient for this hospice's care. Higher or lower spending is not a quality judgment by itself.

Care steps completed at admissionShow detailsMedicare tracked 6 required care steps for new patients here, completed for 94.6% of patients or more. Most hospices score above 90 percent.
  • Pain screening97.3%
  • Breathing difficulty screening100%
  • Breathing difficulty treatment100%
  • Treatment preferences discussed100%
  • Beliefs and values discussed100%
  • All care steps completed94.6%

Source: Centers for Medicare & Medicaid Services, reporting period January 2023 through December 2024. Percentiles are computed by CMS across all reporting hospices.

About Lumen Hospice, Inc

Lumen Hospice, Inc serves families in Northridge, California from their office on Reseda Boulevard. They offer end-of-life care focused on comfort and support. This provider holds accreditation from CHAP. That organization sets high standards for how hospice agencies operate. Choosing an accredited agency shows a commitment to meeting strict quality goals. They have been certified by Medicare since September 2020. This means they meet federal rules for patient care. Families looking for care in Los Angeles County can see this provider as a checked option. Their team works to meet the needs of people during a difficult time. You should ask about their specific services to see if they fit your needs. It is a good idea to talk with your doctor about your options. They can help you decide if this hospice is a match for your goals.

Understanding This Provider

Lumen Hospice, Inc operates as a for-profit hospice agency. Being for-profit does not change the core mission of providing care to patients. The agency earned accreditation from the Community Health Accreditation Partner, known as CHAP. This group reviews agencies to ensure they follow best practices for health and safety. It acts as a stamp of approval for quality. CHAP accreditation is voluntary but shows that an agency wants to go above standard requirements. They have a small team with one registered nurse. They do not currently use volunteers or licensed practical nurses in their staff count. Families should know that hospice care is about managing symptoms and improving quality of life. This agency has been active for several years. You should verify their current availability for new patients when you call. Having this information helps you make a clear choice for your loved one.

Quality Performance

Lumen Hospice, Inc currently holds strong marks for their quality of care. Their high ratings reflect a commitment to meeting established standards set by federal health agencies.

What Is Hospice Care Like in Northridge?

Hospice care in Northridge follows a team approach to support patients and their families. Most agencies in Los Angeles County use a group of experts to manage pain and emotional needs. This team usually includes a doctor, a nurse, and a social worker. Lumen Hospice, Inc lists one registered nurse on their staff. This person plays a key role in checking on your loved one. They help manage medications and provide comfort at home. Hospice is not just for the final days. It can last for months if a doctor certifies that a patient has a limited life expectancy. The goal is to keep the person comfortable in their own home. You can ask the agency how their staff visits work. Some agencies visit more often than others. Understanding the team structure helps you know who will be at the bedside. It is a simple way to feel more prepared for the care process.

What to Ask When Choosing a Hospice Provider

You should feel empowered to ask tough questions before you pick a hospice agency. Start by asking how quickly a nurse can get to your home if an emergency happens at night. This is a common worry for many families. Ask if the team is available on weekends and holidays. Another good question is how they handle pain management for specific conditions. You might also ask if they provide support for family members after a loss. It is smart to ask about their staff size and how they assign nurses to patients. Ask if you will have the same nurse for most visits. Consistency helps the patient feel safe and comfortable. Finally, ask what happens if your needs change suddenly. A good agency will explain their process in plain language. If you feel confused by their answers, keep asking until you understand. You deserve clear facts during this time.

Preserve Family Stories

Capture the life stories and memories of your loved ones to keep their legacy alive for future generations.

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