MERCY VILLA HOSPICE, INC.
Provider Information
- Address
- 9700 RESEDA BLVD. SUITE 100
NORTHRIDGE, CA 91324 - Ownership Type
- For-Profit
- Medicare Certified Since
- August 28, 2022
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CMS Quality Ratings
Composite score combining quality measures and patient survey results.
Based on the CMS Hospice Care Index — 10 operational quality indicators including visits near death, nursing minutes, and care transitions.
CAHPS Hospice Survey — family caregivers rate communication, symptom management, respect, and overall experience.
CMS scores as of May 2026. Quality of Care derived from CMS Hospice Care Index. Patient Satisfaction from the CMS CAHPS Hospice Survey. Overall is the equally-weighted average of both. All source data published by the Centers for Medicare & Medicaid Services.
Staffing & Capacity
| Role | Staff Count |
|---|---|
| Registered Nurses (RN) | 1 |
| Licensed Practical Nurses (LPN) | 1 |
| Physicians | 1 |
| Volunteers | 1 |
8
Total Employees
Staffing data as reported to the Centers for Medicare & Medicaid Services.
Inpatient Care and Medical Equipment
Hospices report these services to Medicare when they are certified. This is what MERCY VILLA HOSPICE, INC. reported, not a check of what it offers today. Confirm current arrangements with the hospice.
- Short-term inpatient care
- Arranged through another hospital or nursing home
- Type of inpatient care
- Both general inpatient care and respite care
- Medical supplies and equipment
- Brought in through an outside supplier
Short stays in a hospice inpatient unit, hospital, or nursing home for pain or symptoms that cannot be managed where the patient lives, or to give family caregivers a break.
Equipment and supplies tied to the terminal illness and the plan of care, such as a hospital bed, oxygen, wound supplies, or a wheelchair.
Medicare lets hospices provide these services through arrangements with other organizations. Either way, the hospice stays responsible for the covered care in the patient’s plan of care.
Reported by this hospice to the Centers for Medicare & Medicaid Services when it was certified in 2022.
Care Details from Medicare Data
Medicare computes these numbers from claims and required reporting. They show how MERCY VILLA HOSPICE, INC. compares to hospices nationwide.
11.1 minutes
of nurse care per routine home care day, on average
That is the 37th percentile among hospices nationally. The national median is about 12 minutes.
32
patients in care on an average day
A rough measure of size. Smaller can mean more personal. Larger can mean more resources.
How this hospice compares nationally
Bars show national standing on measures from the CMS Hospice Care Index. A fuller bar means this hospice does better than more of the hospices CMS tracks.
- Nurse care minutes per home care day11.1 min
Ranks better than about 37% of hospices nationally on this measure.
What this measures
The average minutes of nursing care per day for patients getting routine care at home, based on Medicare claims. More nurse time usually means more hands-on support.
- Skilled nursing on weekends13.2%
Ranks better than about 84% of hospices nationally on this measure.
What this measures
The share of skilled nursing time delivered on Saturdays and Sundays. Symptoms do not wait for weekdays, so weekend coverage matters.
- Nurse visits in the last days of life46.7%
Ranks better than about 3% of hospices nationally on this measure.
What this measures
The share of patients who got nurse visits in their final days of life. This is when families tend to need the most support.
- Gaps in nursing visits54.4%
Ranks better than about 48% of hospices nationally on this measure.
What this measures
How often patients went more than a week without a nursing visit. Fewer gaps mean steadier attention.
- Patients discharged alive early in care5.2%
Ranks better than about 59% of hospices nationally on this measure.
What this measures
The share of patients who left hospice alive within the first week of care. A rate of 0% means it did not happen to any of their patients.
- Patients discharged alive after 6 months27.6%
Ranks better than about 75% of hospices nationally on this measure.
What this measures
The share of patients discharged alive after six months or more in hospice care.
- Hospital transfers near the end of care12.1%
Ranks better than about 26% of hospices nationally on this measure.
What this measures
The share of patients who left hospice, spent time in the hospital, then came back to hospice.
- Hospital stays that interrupt hospice0%
Ranks better than about 55% of hospices nationally on this measure.
What this measures
The share of patients who left hospice, went to the hospital, and died there soon after.
- Days at higher levels of care (CHC or GIP)79th percentile
What this measures
The share of care days delivered at higher levels, such as continuous home care or inpatient care. Shown only as a national rank because small percentages round to zero.
- Medicare spending per patient$37,669 · 97th percentile
What this measures
What Medicare paid per patient for this hospice's care. Higher or lower spending is not a quality judgment by itself.
Care steps completed at admissionShow detailsMedicare tracked 7 required care steps for new patients here, completed for 80.9% of patients or more. Most hospices score above 90 percent.
- Pain screening100%
- Pain assessment88%
- Breathing difficulty screening100%
- Breathing difficulty treatment90.9%
- Treatment preferences discussed100%
- Beliefs and values discussed100%
- All care steps completed80.9%
Conditions of patients in their care
Share of patients by primary diagnosis. Useful if you want a team with experience in a specific condition.
- Dementia22%
- Heart and circulatory disease36%
- Stroke21%
Source: Centers for Medicare & Medicaid Services, reporting period January 2023 through December 2024. Percentiles are computed by CMS across all reporting hospices.
Providing Care in Northridge
Mercy Villa Hospice, Inc. serves families throughout Northridge and the surrounding Los Angeles County area. They offer essential end-of-life care focused on comfort, dignity, and quality of life. The team works to support both the patient and their loved ones during a very difficult time. Their office is conveniently located on Reseda Boulevard for those needing to connect with their staff. Choosing the right hospice is a major decision for any family. That is why having local options like this matters so much. You want to feel confident in the care your loved one receives. Mercy Villa focuses on meeting those needs with a professional approach to daily support.
About Mercy Villa Hospice, Inc.
This provider is a for-profit organization that has been Medicare certified since August 28, 2022. Being Medicare certified means they meet specific federal standards for health and safety. That is a baseline you should expect from any hospice provider you consider. For-profit status simply means they operate under a business model, but they must still follow strict care rules. Families should know that certification is a key indicator of oversight. It ensures that a provider is regularly checked by state and federal agencies. Mercy Villa has established its presence in the community over the last few years. They are part of the local healthcare landscape in Los Angeles County. If you are exploring your options, checking these basic credentials is the best place to start. It gives you a clear sense of how long they have been active and the regulatory framework they follow.
Understanding Hospice Care in Northridge
Finding the right care in a busy place like Northridge can feel overwhelming. There are many providers in Los Angeles County, but they are not all the same. Hospice is designed to help when a person has a life-limiting illness. It is not about giving up. It is about shifting the focus to pain control and emotional support. The team usually includes nurses, doctors, and social workers who come to your home. Most care happens where the patient lives. That could be a private house or a care facility. The goal is to keep the patient as comfortable as possible. You should know that you have the right to choose the provider that fits your family best. Take your time to compare your options. Ask about how they handle after-hours calls or emergencies. The right partner will make you feel heard and supported every single day.
What to Ask When Choosing a Hospice Provider
Talking to a hospice provider for the first time can be hard. Have a list of questions ready so you do not forget anything important. First, ask how quickly a nurse can get to your home if there is a sudden crisis. You need to know that someone is available 24 hours a day. Second, ask how they manage pain and other symptoms. Their approach should be clear and easy to understand. Third, ask what kind of support they offer to family members. This might include grief counseling or help with daily tasks. Finally, ask about their experience with your specific health situation. Every family has different needs, so be direct. It is your right to get clear, honest answers. A good provider will never rush you or make you feel like a burden. They will be patient and kind throughout the entire conversation.
Preserve Your Family Stories
During this time, capturing memories and wisdom becomes more important than ever. We offer tools to help you record and save the stories that matter most to your family.
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