NEW HOPE HOSPICE CARE
Provider Information
- Address
- 12444 VICTORY BLVD STE 408
NORTH HOLLYWOOD, CA 91606 - Ownership Type
- For-Profit
- Medicare Certified Since
- October 24, 2022
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CMS Quality Ratings
Composite score combining quality measures and patient survey results.
Based on the CMS Hospice Care Index — 10 operational quality indicators including visits near death, nursing minutes, and care transitions.
CAHPS Hospice Survey — family caregivers rate communication, symptom management, respect, and overall experience.
CMS scores as of May 2026. Quality of Care derived from CMS Hospice Care Index. Patient Satisfaction from the CMS CAHPS Hospice Survey. Overall is the equally-weighted average of both. All source data published by the Centers for Medicare & Medicaid Services.
Staffing & Capacity
| Role | Staff Count |
|---|---|
| Registered Nurses (RN) | 1 |
| Licensed Practical Nurses (LPN) | 0 |
| Physicians | 0 |
| Volunteers | 0 |
1
Total Employees
Staffing data as reported to the Centers for Medicare & Medicaid Services.
Inpatient Care and Medical Equipment
Hospices report these services to Medicare when they are certified. This is what NEW HOPE HOSPICE CARE reported, not a check of what it offers today. Confirm current arrangements with the hospice.
- Short-term inpatient care
- Arranged through another hospital or nursing home
- Type of inpatient care
- Both general inpatient care and respite care
- Medical supplies and equipment
- Brought in through an outside supplier
Short stays in a hospice inpatient unit, hospital, or nursing home for pain or symptoms that cannot be managed where the patient lives, or to give family caregivers a break.
Equipment and supplies tied to the terminal illness and the plan of care, such as a hospital bed, oxygen, wound supplies, or a wheelchair.
Medicare lets hospices provide these services through arrangements with other organizations. Either way, the hospice stays responsible for the covered care in the patient’s plan of care.
Reported by this hospice to the Centers for Medicare & Medicaid Services when it was certified in 2022.
Care Details from Medicare Data
Medicare computes these numbers from claims and required reporting. They show how NEW HOPE HOSPICE CARE compares to hospices nationwide.
9.8 minutes
of nurse care per routine home care day, on average
That is the 23rd percentile among hospices nationally. The national median is about 12 minutes.
14
patients in care on an average day
A rough measure of size. Smaller can mean more personal. Larger can mean more resources.
How this hospice compares nationally
Bars show national standing on measures from the CMS Hospice Care Index. A fuller bar means this hospice does better than more of the hospices CMS tracks.
- Nurse care minutes per home care day9.8 min
Ranks better than about 23% of hospices nationally on this measure.
What this measures
The average minutes of nursing care per day for patients getting routine care at home, based on Medicare claims. More nurse time usually means more hands-on support.
- Skilled nursing on weekends11.7%
Ranks better than about 79% of hospices nationally on this measure.
What this measures
The share of skilled nursing time delivered on Saturdays and Sundays. Symptoms do not wait for weekdays, so weekend coverage matters.
- Nurse visits in the last days of life85.7%
Ranks better than about 21% of hospices nationally on this measure.
What this measures
The share of patients who got nurse visits in their final days of life. This is when families tend to need the most support.
- Gaps in nursing visits83.8%
Ranks better than about 10% of hospices nationally on this measure.
What this measures
How often patients went more than a week without a nursing visit. Fewer gaps mean steadier attention.
- Patients discharged alive early in care0%
Ranks better than about 81% of hospices nationally on this measure.
What this measures
The share of patients who left hospice alive within the first week of care. A rate of 0% means it did not happen to any of their patients.
- Patients discharged alive after 6 months33.3%
Ranks better than about 58% of hospices nationally on this measure.
What this measures
The share of patients discharged alive after six months or more in hospice care.
- Hospital transfers near the end of care4.2%
Ranks better than about 66% of hospices nationally on this measure.
What this measures
The share of patients who left hospice, spent time in the hospital, then came back to hospice.
- Hospital stays that interrupt hospice4.2%
Ranks better than about 15% of hospices nationally on this measure.
What this measures
The share of patients who left hospice, went to the hospital, and died there soon after.
- Days at higher levels of care (CHC or GIP)67th percentile
What this measures
The share of care days delivered at higher levels, such as continuous home care or inpatient care. Shown only as a national rank because small percentages round to zero.
- Medicare spending per patient$33,389 · 95th percentile
What this measures
What Medicare paid per patient for this hospice's care. Higher or lower spending is not a quality judgment by itself.
Care steps completed at admissionShow detailsMedicare tracked 7 required care steps for new patients here, completed for 92.3% of patients or more. Most hospices score above 90 percent.
- Pain screening100%
- Pain assessment100%
- Breathing difficulty screening100%
- Breathing difficulty treatment96%
- Treatment preferences discussed100%
- Beliefs and values discussed100%
- All care steps completed92.3%
Conditions of patients in their care
Share of patients by primary diagnosis. Useful if you want a team with experience in a specific condition.
- Heart and circulatory disease56%
Source: Centers for Medicare & Medicaid Services, reporting period January 2023 through December 2024. Percentiles are computed by CMS across all reporting hospices.
New Hope Hospice Care in North Hollywood
New Hope Hospice Care serves families in North Hollywood, California, from their office on Victory Boulevard. They offer hospice services to patients and families within Los Angeles County. This provider has been certified by Medicare since October 2022. They also hold accreditation from CHAP. This means an outside group checked their work to make sure they follow high standards for patient care and safety.
About New Hope Hospice Care
This is a for-profit hospice provider. They operate as a freestanding hospice agency. Being accredited by CHAP is a clear sign that they meet national standards for health and safety. The CHAP group looks at how a company manages its care and follows federal rules. This helps families know the provider keeps a close eye on their daily operations. You should always ask about how they handle after-hours calls or emergencies. It is a good idea to know who will show up at your door at night. Learning about their history helps you make the right choice for your loved one.
Quality Overview
What Is Hospice Care Like in North Hollywood?
Hospice care in Los Angeles County focuses on comfort and support for patients with a limited life expectancy. A hospice team usually consists of nurses, doctors, and social workers who visit you at home. For this specific provider, the team includes one registered nurse. They do not have physicians or social workers on the direct staff list. This means they likely coordinate with your existing primary doctor to manage care. Understanding who is on the team is very useful. You want to know exactly who will be coming to your house to help. Ask them how they manage care when they need extra resources for a patient.
What to Ask When Choosing a Hospice Provider
Picking a hospice provider is a major decision for your family. Start by asking how quickly a nurse can get to your home if an urgent need arises. You should also ask what happens if your loved one has a medical crisis in the middle of the night. Check if the hospice agency has experience with your loved one's specific diagnosis. It is also wise to ask how they handle medication delivery to your home. Do they work with local pharmacies to get supplies quickly? Finally, ask how they keep you informed about changes in the care plan. You deserve clear answers to these questions.
Preserve Your Family Stories
Your loved one has a lifetime of stories that deserve to be remembered and shared with future generations.
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Helpful Guides for Families
What Nearly 17,000 Hospice Inspection Reports Reveal
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Starting the End-of-Life Conversation: A Family Guide
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Understanding Medicare Hospice Benefits: A Family Guide
Navigating end-of-life care is complex. Our guide to Understanding Medicare Hospice Benefits helps you manage costs, coverage, and care with confidence today.
Some stories are worth writing down
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