HospiceScout

HEARTS EASE HOSPICE INC

For-ProfitCHAP AccreditedFreestanding Hospice

Provider Information

Address
4605 LANKERSHIM BLVD
NORTH HOLLYWOOD, CA 91602
Ownership Type
For-Profit
Medicare Certified Since
August 31, 2022

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CMS Quality Ratings

Overall Rating

Composite score combining quality measures and patient survey results.

Quality of Care

Based on the CMS Hospice Care Index — 10 operational quality indicators including visits near death, nursing minutes, and care transitions.

Patient Satisfaction
Not yet rated

CAHPS Hospice Survey — family caregivers rate communication, symptom management, respect, and overall experience.

CMS scores as of May 2026. Quality of Care derived from CMS Hospice Care Index. Patient Satisfaction from the CMS CAHPS Hospice Survey. Overall is the equally-weighted average of both. All source data published by the Centers for Medicare & Medicaid Services.

Staffing & Capacity

Staffing breakdown for HEARTS EASE HOSPICE INC
RoleStaff Count
Registered Nurses (RN)1
Licensed Practical Nurses (LPN)1
Volunteers0

3

Total Employees

Staffing data as reported to the Centers for Medicare & Medicaid Services.

Inpatient Care and Medical Equipment

Hospices report these services to Medicare when they are certified. This is what HEARTS EASE HOSPICE INC reported, not a check of what it offers today. Confirm current arrangements with the hospice.

Short-term inpatient care
Arranged through another hospital or nursing home

Short stays in a hospice inpatient unit, hospital, or nursing home for pain or symptoms that cannot be managed where the patient lives, or to give family caregivers a break.

Type of inpatient care
Both general inpatient care and respite care
Medical supplies and equipment
Brought in through an outside supplier

Equipment and supplies tied to the terminal illness and the plan of care, such as a hospital bed, oxygen, wound supplies, or a wheelchair.

Medicare lets hospices provide these services through arrangements with other organizations. Either way, the hospice stays responsible for the covered care in the patient’s plan of care.

Reported by this hospice to the Centers for Medicare & Medicaid Services when it was certified in 2022.

Care Details from Medicare Data

Medicare computes these numbers from claims and required reporting. They show how HEARTS EASE HOSPICE INC compares to hospices nationwide.

12 minutes

of nurse care per routine home care day, on average

That is the 47th percentile among hospices nationally. The national median is about 12 minutes.

20

patients in care on an average day

A rough measure of size. Smaller can mean more personal. Larger can mean more resources.

How this hospice compares nationally

Bars show national standing on measures from the CMS Hospice Care Index. A fuller bar means this hospice does better than more of the hospices CMS tracks.

  • Nurse care minutes per home care day12 min

    Ranks better than about 47% of hospices nationally on this measure.

    What this measures

    The average minutes of nursing care per day for patients getting routine care at home, based on Medicare claims. More nurse time usually means more hands-on support.

  • Skilled nursing on weekends21.2%

    Ranks better than about 96% of hospices nationally on this measure.

    What this measures

    The share of skilled nursing time delivered on Saturdays and Sundays. Symptoms do not wait for weekdays, so weekend coverage matters.

  • Nurse visits in the last days of life100%

    Ranks better than about 99% of hospices nationally on this measure.

    What this measures

    The share of patients who got nurse visits in their final days of life. This is when families tend to need the most support.

  • Gaps in nursing visits40.9%

    Ranks better than about 66% of hospices nationally on this measure.

    What this measures

    How often patients went more than a week without a nursing visit. Fewer gaps mean steadier attention.

  • Patients discharged alive early in care4.5%

    Ranks better than about 63% of hospices nationally on this measure.

    What this measures

    The share of patients who left hospice alive within the first week of care. A rate of 0% means it did not happen to any of their patients.

  • Patients discharged alive after 6 months36.4%

    Ranks better than about 51% of hospices nationally on this measure.

    What this measures

    The share of patients discharged alive after six months or more in hospice care.

  • Hospital transfers near the end of care0%

    Ranks better than about 81% of hospices nationally on this measure.

    What this measures

    The share of patients who left hospice, spent time in the hospital, then came back to hospice.

  • Hospital stays that interrupt hospice0%

    Ranks better than about 55% of hospices nationally on this measure.

    What this measures

    The share of patients who left hospice, went to the hospital, and died there soon after.

  • Days at higher levels of care (CHC or GIP)52nd percentile
    What this measures

    The share of care days delivered at higher levels, such as continuous home care or inpatient care. Shown only as a national rank because small percentages round to zero.

  • Medicare spending per patient$38,600 · 98th percentile
    What this measures

    What Medicare paid per patient for this hospice's care. Higher or lower spending is not a quality judgment by itself.

Care steps completed at admissionShow detailsMedicare tracked 7 required care steps for new patients here, completed for 73.5% of patients or more. Most hospices score above 90 percent.
  • Pain screening100%
  • Pain assessment91.7%
  • Breathing difficulty screening100%
  • Breathing difficulty treatment80.6%
  • Treatment preferences discussed100%
  • Beliefs and values discussed100%
  • All care steps completed73.5%

Conditions of patients in their care

Share of patients by primary diagnosis. Useful if you want a team with experience in a specific condition.

  • Heart and circulatory disease67%

Source: Centers for Medicare & Medicaid Services, reporting period January 2023 through December 2024. Percentiles are computed by CMS across all reporting hospices.

Compassionate End-of-Life Support in North Hollywood

Hearts Ease Hospice Inc serves families throughout North Hollywood, California. They provide essential hospice care to patients facing life-limiting illnesses. Their team focuses on comfort and dignity for every person they serve. They work closely with patients and their loved ones during difficult times. The staff aims to improve quality of life through expert care and kindness. Families in Los Angeles County can reach them at (818) 824-3160 to learn more about their specific hospice services. Choosing the right provider is a big decision for your family. This hospice is ready to help you navigate this journey with care and respect.

About Hearts Ease Hospice Inc

Hearts Ease Hospice Inc is a for-profit hospice provider. They have been Medicare certified since August 31, 2022. Medicare certification means they meet federal standards for health and safety. Families should know that being a for-profit provider does not change the high standards they must follow. You can feel confident that they are monitored by government agencies. Their team is dedicated to providing high-quality support to patients in the North Hollywood area. You should ask them how they manage care plans for your specific needs. It is important to feel comfortable with the team that will support your loved one. They are committed to transparency and helping families understand all their options for end-of-life care.

Quality of Care

Hearts Ease Hospice Inc holds an overall rating of 4.5 out of 5 stars. They also earned a 4.5 out of 5 stars for their quality of care. These ratings come from the CMS Hospice Care Index. This score shows how well they perform on national quality standards. A high score means they are doing a great job meeting patient needs.

Understanding Hospice Care in North Hollywood

Hospice care is a special type of support for people with serious illnesses. It focuses on comfort rather than a cure. In North Hollywood, many families use these services to stay in their own homes. A hospice team usually includes doctors, nurses, and aides. They also have social workers to help with emotional needs. This team works together to manage pain and other symptoms. They provide help to both the patient and the family members. You do not need to face this experience alone. Local providers like Hearts Ease Hospice Inc are there to guide you through every step. They provide the extra support needed to make this time as peaceful as possible for everyone involved.

What to Ask When Choosing a Hospice Provider

Finding the right provider can feel overwhelming. Ask these questions to help you make your choice:

  • How quickly can your team respond to urgent needs at night or on weekends?
  • What specific training do your staff members have to manage pain and symptoms?
  • How will you include our family in the daily care planning process?
  • Can you explain how your team provides emotional support to grieving family members?

Take your time when talking with different providers. It is important to find a team that listens to your concerns. Trust your gut feeling when meeting with staff. You deserve a provider that makes you feel heard and valued. Do not be afraid to ask for clarity on any part of the care plan.

Preserve Your Family Stories

Your family history is a precious gift. Capture and save your most important memories to share with future generations during this time.

Start Preserving

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Helpful Guides for Families

Some stories are worth writing down

Between the calls and the paperwork, many families wish they had asked more about the person at the center of it all. A recorded conversation, a favorite recipe, the story behind an old photo. Small things now can mean a great deal later. Our legacy guides show simple ways to start.