HospiceScout

EMPHATY PALLIATIVE CARE, INC

For-ProfitCHAP AccreditedFreestanding Hospice

Provider Information

Address
10523 BURBANK BLVD, SUITE 117
N HOLLYWOOD, CA 91601
Ownership Type
For-Profit
Medicare Certified Since
July 20, 2022

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CMS Quality Ratings

Overall Rating
Not yet rated

Composite score combining quality measures and patient survey results.

Quality of Care
Not yet rated

Based on the CMS Hospice Care Index — 10 operational quality indicators including visits near death, nursing minutes, and care transitions.

Patient Satisfaction
Not yet rated

CAHPS Hospice Survey — family caregivers rate communication, symptom management, respect, and overall experience.

Quality of Care derived from CMS Hospice Care Index. Patient Satisfaction from the CMS CAHPS Hospice Survey. Overall is the equally-weighted average of both. All source data published by the Centers for Medicare & Medicaid Services.

Staffing & Capacity

Staffing breakdown for EMPHATY PALLIATIVE CARE, INC
RoleStaff Count
Registered Nurses (RN)1
Licensed Practical Nurses (LPN)1
Volunteers0

3

Total Employees

Staffing data as reported to the Centers for Medicare & Medicaid Services.

Inpatient Care and Medical Equipment

Hospices report these services to Medicare when they are certified. This is what EMPHATY PALLIATIVE CARE, INC reported, not a check of what it offers today. Confirm current arrangements with the hospice.

Short-term inpatient care
Arranged through another hospital or nursing home

Short stays in a hospice inpatient unit, hospital, or nursing home for pain or symptoms that cannot be managed where the patient lives, or to give family caregivers a break.

Type of inpatient care
Both general inpatient care and respite care
Medical supplies and equipment
Brought in through an outside supplier

Equipment and supplies tied to the terminal illness and the plan of care, such as a hospital bed, oxygen, wound supplies, or a wheelchair.

Medicare lets hospices provide these services through arrangements with other organizations. Either way, the hospice stays responsible for the covered care in the patient’s plan of care.

Reported by this hospice to the Centers for Medicare & Medicaid Services when it was certified in 2022.

Care Details from Medicare Data

Medicare computes these numbers from claims and required reporting. They show how EMPHATY PALLIATIVE CARE, INC compares to hospices nationwide.

2

patients in care on an average day

A rough measure of size. Smaller can mean more personal. Larger can mean more resources.

Source: Centers for Medicare & Medicaid Services, reporting period January 2023 through December 2024. Percentiles are computed by CMS across all reporting hospices.

About EMPHATY PALLIATIVE CARE, INC

EMPHATY PALLIATIVE CARE, INC is a hospice provider based in N Hollywood, California. This facility operates as a freestanding hospice to support local families. They have been certified by Medicare since July 20, 2022. The agency maintains accreditation through CHAP, which is a third party that reviews hospice standards. Accreditation shows that an agency meets specific national rules for safety and care. It acts as an extra layer of oversight beyond basic state laws. Families can use this information to understand how the agency monitors its own performance. Choosing a hospice is a big decision. Knowing they meet these standards can provide some peace of mind during a difficult season. They are currently registered as a for-profit organization in Los Angeles County.

About EMPHATY PALLIATIVE CARE, INC

This agency functions as a for-profit provider in N Hollywood. They became Medicare certified in the summer of 2022. Being certified means they meet the federal requirements to provide care for Medicare beneficiaries. Their accreditation through CHAP is a voluntary step they took to show their commitment to quality. CHAP surveyors check that a hospice follows strict rules for patient safety and comfort. This process happens on a regular schedule to ensure standards do not drop over time. You should know that CMS does not yet provide quality ratings for this specific location. This is common for newer providers as they build their history. You might ask the agency directly about their internal quality checks. They can explain how they track their own performance and patient satisfaction. Always look for clear answers about their staff and how they manage care needs.

Quality Rating Note

Official quality ratings for this provider are not yet available from CMS. This often happens with newer agencies that are still building their history of service.

What Is Hospice Care Like in N HOLLYWOOD?

Hospice care in N Hollywood provides medical and emotional support for people with serious illnesses. The goal is to focus on comfort rather than a cure. At EMPHATY PALLIATIVE CARE, INC, the team includes three employees. This staff consists of one registered nurse and one licensed practical nurse. They do not currently have volunteers on their active roster. Nurses are often the primary point of contact for daily medical needs. They handle pain management and coordinate with your doctor to adjust care plans. Having a small team can sometimes mean you get to know the staff very well. But you should ask how they cover after-hours calls or emergencies. It is helpful to know who will show up at your door at night. Good communication is the foundation of hospice care in any city.

What to Ask When Choosing a Hospice Provider

You have the right to interview any hospice provider before you sign any papers. Start by asking how they handle pain and other symptoms when they flare up at night. You should also ask how quickly a nurse can get to your home if an emergency happens. Ask if they provide specialized support for your specific health needs. Another good question is how they keep family members updated on changes in the patient's condition. Find out what kind of emotional or spiritual support they offer to the family. Ask if they have a specific process for helping families during the final days. A good provider will be happy to answer these questions directly and clearly. Do not feel rushed to pick a provider until you have all the information you need to feel confident.

Keep Your Family Stories Alive

The time you spend with your loved ones is precious. Preserve your family history and share your most cherished memories with the people who matter most.

Start Your Story

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Between the calls and the paperwork, many families wish they had asked more about the person at the center of it all. A recorded conversation, a favorite recipe, the story behind an old photo. Small things now can mean a great deal later. Our legacy guides show simple ways to start.