HospiceScout

PACIFIC PALLIATIVE SERVICES INC

For-ProfitCHAP AccreditedFreestanding Hospice

Provider Information

Address
10523 BURBANK BLVD, SUITE 107
N HOLLYWOOD, CA 91601
Ownership Type
For-Profit
Medicare Certified Since
July 1, 2020

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CMS Quality Ratings

Overall Rating

Composite score combining quality measures and patient survey results.

Quality of Care

Based on the CMS Hospice Care Index — 10 operational quality indicators including visits near death, nursing minutes, and care transitions.

Patient Satisfaction
Not yet rated

CAHPS Hospice Survey — family caregivers rate communication, symptom management, respect, and overall experience.

CMS scores as of May 2026. Quality of Care derived from CMS Hospice Care Index. Patient Satisfaction from the CMS CAHPS Hospice Survey. Overall is the equally-weighted average of both. All source data published by the Centers for Medicare & Medicaid Services.

Staffing & Capacity

Staffing breakdown for PACIFIC PALLIATIVE SERVICES INC
RoleStaff Count
Registered Nurses (RN)1
Licensed Practical Nurses (LPN)1
Volunteers1

5

Total Employees

Staffing data as reported to the Centers for Medicare & Medicaid Services.

Inpatient Care and Medical Equipment

Hospices report these services to Medicare when they are certified. This is what PACIFIC PALLIATIVE SERVICES INC reported, not a check of what it offers today. Confirm current arrangements with the hospice.

Short-term inpatient care
Arranged through another hospital or nursing home

Short stays in a hospice inpatient unit, hospital, or nursing home for pain or symptoms that cannot be managed where the patient lives, or to give family caregivers a break.

Type of inpatient care
Both general inpatient care and respite care
Medical supplies and equipment
Brought in through an outside supplier

Equipment and supplies tied to the terminal illness and the plan of care, such as a hospital bed, oxygen, wound supplies, or a wheelchair.

Medicare lets hospices provide these services through arrangements with other organizations. Either way, the hospice stays responsible for the covered care in the patient’s plan of care.

Reported by this hospice to the Centers for Medicare & Medicaid Services when it was certified in 2020.

Care Details from Medicare Data

Medicare computes these numbers from claims and required reporting. They show how PACIFIC PALLIATIVE SERVICES INC compares to hospices nationwide.

9.2 minutes

of nurse care per routine home care day, on average

That is the 17th percentile among hospices nationally. The national median is about 12 minutes.

40

patients in care on an average day

A rough measure of size. Smaller can mean more personal. Larger can mean more resources.

Medicare reports this hospice billed for routine home care only from January 2022 through December 2024. Hospices can also provide continuous home care, inpatient care, and respite care when symptoms are harder to manage. There can be good reasons for this. Ask the provider how they handle a crisis at home.

How this hospice compares nationally

Bars show national standing on measures from the CMS Hospice Care Index. A fuller bar means this hospice does better than more of the hospices CMS tracks.

  • Nurse care minutes per home care day9.2 min

    Ranks better than about 17% of hospices nationally on this measure.

    What this measures

    The average minutes of nursing care per day for patients getting routine care at home, based on Medicare claims. More nurse time usually means more hands-on support.

  • Skilled nursing on weekends14.6%

    Ranks better than about 87% of hospices nationally on this measure.

    What this measures

    The share of skilled nursing time delivered on Saturdays and Sundays. Symptoms do not wait for weekdays, so weekend coverage matters.

  • Nurse visits in the last days of life62.5%

    Ranks better than about 5% of hospices nationally on this measure.

    What this measures

    The share of patients who got nurse visits in their final days of life. This is when families tend to need the most support.

  • Gaps in nursing visits61.5%

    Ranks better than about 38% of hospices nationally on this measure.

    What this measures

    How often patients went more than a week without a nursing visit. Fewer gaps mean steadier attention.

  • Patients discharged alive early in care0%

    Ranks better than about 81% of hospices nationally on this measure.

    What this measures

    The share of patients who left hospice alive within the first week of care. A rate of 0% means it did not happen to any of their patients.

  • Patients discharged alive after 6 months61.9%

    Ranks better than about 6% of hospices nationally on this measure.

    What this measures

    The share of patients discharged alive after six months or more in hospice care.

  • Hospital transfers near the end of care1.2%

    Ranks better than about 80% of hospices nationally on this measure.

    What this measures

    The share of patients who left hospice, spent time in the hospital, then came back to hospice.

  • Hospital stays that interrupt hospice1.2%

    Ranks better than about 48% of hospices nationally on this measure.

    What this measures

    The share of patients who left hospice, went to the hospital, and died there soon after.

  • Days at higher levels of care (CHC or GIP)52nd percentile
    What this measures

    The share of care days delivered at higher levels, such as continuous home care or inpatient care. Shown only as a national rank because small percentages round to zero.

  • Medicare spending per patient$43,725 · 99th percentile
    What this measures

    What Medicare paid per patient for this hospice's care. Higher or lower spending is not a quality judgment by itself.

Care steps completed at admissionShow detailsMedicare tracked 7 required care steps for new patients here, completed for 96.4% of patients or more. Most hospices score above 90 percent.
  • Pain screening100%
  • Pain assessment100%
  • Breathing difficulty screening100%
  • Breathing difficulty treatment100%
  • Treatment preferences discussed100%
  • Beliefs and values discussed100%
  • All care steps completed96.4%

Conditions of patients in their care

Share of patients by primary diagnosis. Useful if you want a team with experience in a specific condition.

  • Heart and circulatory disease62%
  • Lung and respiratory disease24%

Source: Centers for Medicare & Medicaid Services, reporting period January 2023 through December 2024. Percentiles are computed by CMS across all reporting hospices.

Supportive Care in North Hollywood

Pacific Palliative Services Inc provides end-of-life care to families in North Hollywood, California. This provider offers comfort-focused care for patients dealing with serious illnesses. Their team works in the Los Angeles area to manage symptoms and improve quality of life. Hospice is about more than just medical needs. It is about supporting the whole person and their loved ones during a difficult season. The staff helps patients stay comfortable in their own homes. They focus on pain relief, emotional support, and spiritual care for every person they serve. This can make a world of difference when every day feels heavy. By choosing a local provider, you get a team that knows the community well. That is a big plus when you need someone to show up quickly. They are here to walk this path with your family every step of the way.

About PACIFIC PALLIATIVE SERVICES INC

Pacific Palliative Services Inc is a for-profit hospice provider based in N Hollywood. They have been Medicare certified since July 1, 2020. Being Medicare certified means they meet strict federal standards for patient care and safety. That is the baseline for quality in the industry. As a for-profit organization, they operate under specific business regulations while still providing essential medical services. Families should know that Medicare certification is a great sign of legitimacy. It shows they have passed government reviews to ensure they provide proper care. You can find their office conveniently located at 10523 Burbank Blvd, Suite 107. If you have questions about their specific programs, calling them at (747) 322-0055 is your best next step. Most families feel much better once they have a real conversation with the staff. It turns a scary process into a series of manageable, human decisions.

Quality of Care Rating

Pacific Palliative Services Inc currently holds an overall rating of 3.5 out of 5 stars from Medicare. Their Quality of Care rating is also 3.5 out of 5 stars. This score comes from the CMS Hospice Care Index, which measures how well a provider manages patient symptoms and follows best practices. A 3.5 rating shows they are meeting key standards for patient comfort and care.

Understanding Hospice Care in N HOLLYWOOD

Finding the right care in Los Angeles County can feel like a tall task. But you have options. Hospice care is a special type of support for people with a life-limiting illness. The goal is simple. It is about living as fully as possible for as long as possible. Most hospice care happens right where the patient lives. This could be a private house or an assisted living facility. The team usually includes nurses, aides, social workers, and chaplains. They visit on a regular schedule to check on the patient. And they are on call 24/7 if an emergency happens. Many people wait too long to ask for help because they think hospice is just for the final days. The truth is, hospice can provide months of support. It helps families manage pain and stress so they can focus on spending time together. That is exactly what matters most.

What to Ask When Choosing a Hospice Provider

Choosing a hospice is a big decision for your family. You should feel comfortable with the people you invite into your home. Start by asking how quickly a nurse can get to your house in an emergency. You also want to know how they handle pain management during the night. Ask about the specific roles of the team members who will visit. Will you have the same nurse every time? Continuity matters a lot. It helps build trust. You might also ask how they support family members who are grieving. Do they offer counseling or support groups? A good provider will have clear answers for all these points. If they seem rushed or cannot give you a straight answer, keep looking. Trust your gut feeling. You are the expert on your loved one, and you deserve a partner who listens to you.

Preserve Your Family's Story

Your family history is a beautiful gift. We can help you record and save those precious memories for future generations to cherish.

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Between the calls and the paperwork, many families wish they had asked more about the person at the center of it all. A recorded conversation, a favorite recipe, the story behind an old photo. Small things now can mean a great deal later. Our legacy guides show simple ways to start.