VNACARE
Provider Information
- Address
- 25220 HANCOCK AVE, SUITE 100
MURRIETA, CA 92562 - Ownership Type
- Non-Profit
- Medicare Certified Since
- October 14, 1987
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CMS Quality Ratings
Composite score combining quality measures and patient survey results.
Based on the CMS Hospice Care Index — 10 operational quality indicators including visits near death, nursing minutes, and care transitions.
CAHPS Hospice Survey — family caregivers rate communication, symptom management, respect, and overall experience.
CMS scores as of May 2026. Quality of Care derived from CMS Hospice Care Index. Patient Satisfaction from the CMS CAHPS Hospice Survey. Overall is the equally-weighted average of both. All source data published by the Centers for Medicare & Medicaid Services.
Staffing & Capacity
| Role | Staff Count |
|---|---|
| Registered Nurses (RN) | 11 |
| Licensed Practical Nurses (LPN) | 6 |
| Volunteers | 32 |
29
Total Employees
Staffing data as reported to the Centers for Medicare & Medicaid Services.
Inpatient Care and Medical Equipment
Hospices report these services to Medicare when they are certified. This is what VNACARE reported, not a check of what it offers today. Confirm current arrangements with the hospice.
- Short-term inpatient care
- Arranged through another hospital or nursing home
- Type of inpatient care
- Both general inpatient care and respite care
- Medical supplies and equipment
- Brought in through an outside supplier
Short stays in a hospice inpatient unit, hospital, or nursing home for pain or symptoms that cannot be managed where the patient lives, or to give family caregivers a break.
Equipment and supplies tied to the terminal illness and the plan of care, such as a hospital bed, oxygen, wound supplies, or a wheelchair.
Medicare lets hospices provide these services through arrangements with other organizations. Either way, the hospice stays responsible for the covered care in the patient’s plan of care.
Reported by this hospice to the Centers for Medicare & Medicaid Services when it was certified in 2018.
Care Details from Medicare Data
Medicare computes these numbers from claims and required reporting. They show how VNACARE compares to hospices nationwide.
14.1 minutes
of nurse care per routine home care day, on average
That is the 69th percentile among hospices nationally. The national median is about 12 minutes.
57
patients in care on an average day
A rough measure of size. Smaller can mean more personal. Larger can mean more resources.
How this hospice compares nationally
Bars show national standing on measures from the CMS Hospice Care Index. A fuller bar means this hospice does better than more of the hospices CMS tracks.
- Nurse care minutes per home care day14.1 min
Ranks better than about 69% of hospices nationally on this measure.
What this measures
The average minutes of nursing care per day for patients getting routine care at home, based on Medicare claims. More nurse time usually means more hands-on support.
- Skilled nursing on weekends11.2%
Ranks better than about 77% of hospices nationally on this measure.
What this measures
The share of skilled nursing time delivered on Saturdays and Sundays. Symptoms do not wait for weekdays, so weekend coverage matters.
- Nurse visits in the last days of life96.3%
Ranks better than about 73% of hospices nationally on this measure.
What this measures
The share of patients who got nurse visits in their final days of life. This is when families tend to need the most support.
- Gaps in nursing visits58.1%
Ranks better than about 42% of hospices nationally on this measure.
What this measures
How often patients went more than a week without a nursing visit. Fewer gaps mean steadier attention.
- Patients discharged alive early in care7.2%
Ranks better than about 44% of hospices nationally on this measure.
What this measures
The share of patients who left hospice alive within the first week of care. A rate of 0% means it did not happen to any of their patients.
- Patients discharged alive after 6 months51.5%
Ranks better than about 16% of hospices nationally on this measure.
What this measures
The share of patients discharged alive after six months or more in hospice care.
- Hospital transfers near the end of care14.4%
Ranks better than about 19% of hospices nationally on this measure.
What this measures
The share of patients who left hospice, spent time in the hospital, then came back to hospice.
- Hospital stays that interrupt hospice3.1%
Ranks better than about 24% of hospices nationally on this measure.
What this measures
The share of patients who left hospice, went to the hospital, and died there soon after.
- Days at higher levels of care (CHC or GIP)67th percentile
What this measures
The share of care days delivered at higher levels, such as continuous home care or inpatient care. Shown only as a national rank because small percentages round to zero.
- Medicare spending per patient$23,068 · 75th percentile
What this measures
What Medicare paid per patient for this hospice's care. Higher or lower spending is not a quality judgment by itself.
Care steps completed at admissionShow detailsMedicare tracked 9 required care steps for new patients here, completed for 58.7% of patients or more. Most hospices score above 90 percent.
- Pain screening100%
- Pain assessment100%
- Breathing difficulty screening100%
- Breathing difficulty treatment98.9%
- Treatment preferences discussed100%
- Beliefs and values discussed100%
- Bowel care for patients on opioids100%
- Visits in the last days of life58.7%
- All care steps completed99.6%
Conditions of patients in their care
Share of patients by primary diagnosis. Useful if you want a team with experience in a specific condition.
- Cancer25%
- Dementia31%
- Heart and circulatory disease23%
- Lung and respiratory disease7%
- Stroke6%
- Other conditions12%
Source: Centers for Medicare & Medicaid Services, reporting period January 2023 through December 2024. Percentiles are computed by CMS across all reporting hospices.
VNACARE in Murrieta
VNACARE provides hospice services to families living in Murrieta, California. They offer support for patients and loved ones facing life-limiting illnesses. Their team works to manage pain and improve daily comfort. The goal is simple: to help patients spend their final months in peace. They serve residents across Riverside County from their office on Hancock Avenue. That is a big help when you need care close to home.
About VNACARE
VNACARE operates as a non-profit organization. This structure often means they focus deeply on the mission of care. They have been Medicare certified since October 1987. That is nearly four decades of service to the community. When you choose a non-profit provider, you know that resources generally go back into patient services. Families should know that this long history reflects stability. It also shows a deep commitment to the local area. Choosing a provider with such a long track record can offer real peace of mind during a hard time.
Understanding Hospice Care in Murrieta
Hospice is not just about medical care. It is about the whole person. In Murrieta, families have access to teams that include nurses, aides, and social workers. These teams visit you where you live. They handle medications and medical equipment. But they also offer emotional and spiritual support. The thing is, many people wait too long to start hospice. They think it means giving up. On the flip side, it actually means choosing comfort and quality of life. You can use these services while staying in your own home. It is a vital resource for Riverside County residents.
What to Ask When Choosing a Hospice Provider
Choosing the right team is a big decision. Start by asking these questions to see if they are a good fit. First, ask how quickly they can respond if there is a crisis at night or on the weekend. You need to know that help is just a phone call away. Second, ask how they handle pain and symptoms. You want a clear plan. Third, ask how often the nurse will visit your home. Consistency matters. Finally, ask if they provide volunteers for extra companionship. Getting the right answers will help you feel more confident in your choice.
Keep Your Family Stories Alive
The time you spend with loved ones is precious. We can help you record stories and memories that will last for generations to come.
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