HospiceScout

RELIABLE HOSPICE

For-ProfitCHAP AccreditedFreestanding Hospice

Provider Information

Address
41880 KALMIA ST, SUITE 165
MURRIETA, CA 92562
Ownership Type
For-Profit
Medicare Certified Since
September 23, 2021

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CMS Quality Ratings

Overall Rating
Not yet rated

Composite score combining quality measures and patient survey results.

Quality of Care
Not yet rated

Based on the CMS Hospice Care Index — 10 operational quality indicators including visits near death, nursing minutes, and care transitions.

Patient Satisfaction
Not yet rated

CAHPS Hospice Survey — family caregivers rate communication, symptom management, respect, and overall experience.

Quality of Care derived from CMS Hospice Care Index. Patient Satisfaction from the CMS CAHPS Hospice Survey. Overall is the equally-weighted average of both. All source data published by the Centers for Medicare & Medicaid Services.

Staffing & Capacity

Staffing breakdown for RELIABLE HOSPICE
RoleStaff Count
Registered Nurses (RN)0
Licensed Practical Nurses (LPN)0
Volunteers0

1

Total Employees

Staffing data as reported to the Centers for Medicare & Medicaid Services.

Inpatient Care and Medical Equipment

Hospices report these services to Medicare when they are certified. This is what RELIABLE HOSPICE reported, not a check of what it offers today. Confirm current arrangements with the hospice.

Short-term inpatient care
Arranged through another hospital or nursing home

Short stays in a hospice inpatient unit, hospital, or nursing home for pain or symptoms that cannot be managed where the patient lives, or to give family caregivers a break.

Type of inpatient care
Both general inpatient care and respite care
Medical supplies and equipment
Brought in through an outside supplier

Equipment and supplies tied to the terminal illness and the plan of care, such as a hospital bed, oxygen, wound supplies, or a wheelchair.

Medicare lets hospices provide these services through arrangements with other organizations. Either way, the hospice stays responsible for the covered care in the patient’s plan of care.

Reported by this hospice to the Centers for Medicare & Medicaid Services when it was certified in 2021.

Care Details from Medicare Data

Medicare computes these numbers from claims and required reporting. They show how RELIABLE HOSPICE compares to hospices nationwide.

1

patients in care on an average day

A rough measure of size. Smaller can mean more personal. Larger can mean more resources.

Care steps completed at admissionShow detailsMedicare tracked 5 required care steps for new patients here, completed for 70% of patients or more. Most hospices score above 90 percent.
  • Pain screening100%
  • Breathing difficulty screening100%
  • Treatment preferences discussed100%
  • Beliefs and values discussed100%
  • All care steps completed70%

Source: Centers for Medicare & Medicaid Services. Percentiles are computed by CMS across all reporting hospices.

About RELIABLE HOSPICE

RELIABLE HOSPICE is a freestanding hospice provider based in Murrieta, California. They have been certified by Medicare since September 2021. The agency holds accreditation from CHAP, which stands for the Community Health Accreditation Partner. This group checks hospice agencies to see if they meet high standards for patient care and safety. Accreditation is a mark of quality that shows a provider follows clear rules. Families in Riverside County can consider this agency for end of life care needs. They operate as a for-profit organization. It is important to look at how they serve their patients in the local area. Because they are CHAP accredited, they show a commitment to meeting national standards. You should ask about their specific experience with your loved one's condition. Every family has unique needs during this time. Start by learning what their certification means for your daily care plan.

Understanding Provider Details

RELIABLE HOSPICE operates out of their office on Kalmia Street in Murrieta. They are a for-profit provider that entered the Medicare program in 2021. The CMS data shows they currently report a total staff of one person. This means they do not list any registered nurses, licensed practical nurses, or volunteers in their current public profile. That is a small team. When you talk to them, ask how they manage care with their current staff levels. You should also ask how they coordinate with outside doctors or specialists when you need extra help. Accreditation from CHAP is a positive sign, but you must ask how they use those standards in their daily work. Every hospice agency manages their staff in different ways. Make sure you understand their model before you sign any paperwork. It helps to be clear about your expectations for communication and support right from the start.

Quality Ratings Note

Official quality ratings for this provider are not yet available from CMS. While they are CHAP accredited, you should ask the agency directly about their own internal quality measures and how they track patient outcomes.

What Is Hospice Care Like in MURRIETA?

Hospice care in Murrieta focuses on comfort and quality of life for people with a terminal illness. The goal is to manage pain and symptoms so a person can spend their time at home. In this part of Riverside County, agencies provide visits from a care team. This team often includes nurses, doctors, social workers, and aides. They work to support both the patient and the family members. Since RELIABLE HOSPICE lists a small staff, you should ask how they provide these services. Ask if they use contract workers or other partners to fill gaps in care. You need to know how they handle emergencies after business hours or on weekends. Ask them to explain their plan for your specific situation. Good hospice care should feel like a partnership between the agency and your family. Clear communication makes all the difference when you are facing difficult health choices.

What to Ask When Choosing a Hospice Provider

Choosing the right hospice is a big decision for your family. You should feel comfortable with the people who will enter your home. First, ask how they handle pain management and if a nurse is available 24 hours a day. Second, ask how many patients their nurses typically see each day. This helps you understand if they have enough time for your loved one. Third, ask how they support family caregivers who may feel tired or overwhelmed. Do they offer respite care to give you a break? Finally, ask for a list of the specific services they provide directly versus those they hire others to do. You deserve to know exactly who will be caring for your loved one. Take your time to get clear answers. Write these questions down before you call them. Having a written list helps you keep track of the answers you receive during your search.

Preserve Your Family Stories

This time of life is for sharing memories and honoring the history of your loved ones. Start recording those precious stories today to keep them safe for your future generations.

Start Preserving Memories

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Helpful Guides for Families

Some stories are worth writing down

Between the calls and the paperwork, many families wish they had asked more about the person at the center of it all. A recorded conversation, a favorite recipe, the story behind an old photo. Small things now can mean a great deal later. Our legacy guides show simple ways to start.