HospiceScout

VISION VIEJO HOSPICE SERVICES

For-ProfitCHAP AccreditedFreestanding Hospice

Provider Information

Address
27281 LAS RAMBLAS, SUITE 209
MISSION VIEJO, CA 92691
Ownership Type
For-Profit
Medicare Certified Since
June 28, 2018

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CMS Quality Ratings

Overall Rating

Composite score combining quality measures and patient survey results.

Quality of Care

Based on the CMS Hospice Care Index — 10 operational quality indicators including visits near death, nursing minutes, and care transitions.

Patient Satisfaction
Not yet rated

CAHPS Hospice Survey — family caregivers rate communication, symptom management, respect, and overall experience.

CMS scores as of May 2026. Quality of Care derived from CMS Hospice Care Index. Patient Satisfaction from the CMS CAHPS Hospice Survey. Overall is the equally-weighted average of both. All source data published by the Centers for Medicare & Medicaid Services.

Staffing & Capacity

Staffing breakdown for VISION VIEJO HOSPICE SERVICES
RoleStaff Count
Registered Nurses (RN)2
Licensed Practical Nurses (LPN)1
Volunteers1

4

Total Employees

Staffing data as reported to the Centers for Medicare & Medicaid Services.

Inpatient Care and Medical Equipment

Hospices report these services to Medicare when they are certified. This is what VISION VIEJO HOSPICE SERVICES reported, not a check of what it offers today. Confirm current arrangements with the hospice.

Short-term inpatient care
Arranged through another hospital or nursing home

Short stays in a hospice inpatient unit, hospital, or nursing home for pain or symptoms that cannot be managed where the patient lives, or to give family caregivers a break.

Type of inpatient care
Both general inpatient care and respite care
Medical supplies and equipment
Brought in through an outside supplier

Equipment and supplies tied to the terminal illness and the plan of care, such as a hospital bed, oxygen, wound supplies, or a wheelchair.

Medicare lets hospices provide these services through arrangements with other organizations. Either way, the hospice stays responsible for the covered care in the patient’s plan of care.

Reported by this hospice to the Centers for Medicare & Medicaid Services when it was certified in 2018.

Care Details from Medicare Data

Medicare computes these numbers from claims and required reporting. They show how VISION VIEJO HOSPICE SERVICES compares to hospices nationwide.

9.1 minutes

of nurse care per routine home care day, on average

That is the 16th percentile among hospices nationally. The national median is about 12 minutes.

9

patients in care on an average day

A rough measure of size. Smaller can mean more personal. Larger can mean more resources.

How this hospice compares nationally

Bars show national standing on measures from the CMS Hospice Care Index. A fuller bar means this hospice does better than more of the hospices CMS tracks.

  • Nurse care minutes per home care day9.1 min

    Ranks better than about 16% of hospices nationally on this measure.

    What this measures

    The average minutes of nursing care per day for patients getting routine care at home, based on Medicare claims. More nurse time usually means more hands-on support.

  • Skilled nursing on weekends5.1%

    Ranks better than about 16% of hospices nationally on this measure.

    What this measures

    The share of skilled nursing time delivered on Saturdays and Sundays. Symptoms do not wait for weekdays, so weekend coverage matters.

  • Nurse visits in the last days of life94.2%

    Ranks better than about 55% of hospices nationally on this measure.

    What this measures

    The share of patients who got nurse visits in their final days of life. This is when families tend to need the most support.

  • Gaps in nursing visits81.6%

    Ranks better than about 12% of hospices nationally on this measure.

    What this measures

    How often patients went more than a week without a nursing visit. Fewer gaps mean steadier attention.

  • Patients discharged alive early in care12.5%

    Ranks better than about 15% of hospices nationally on this measure.

    What this measures

    The share of patients who left hospice alive within the first week of care. A rate of 0% means it did not happen to any of their patients.

  • Patients discharged alive after 6 months37.5%

    Ranks better than about 48% of hospices nationally on this measure.

    What this measures

    The share of patients discharged alive after six months or more in hospice care.

  • Hospital transfers near the end of care6.3%

    Ranks better than about 54% of hospices nationally on this measure.

    What this measures

    The share of patients who left hospice, spent time in the hospital, then came back to hospice.

  • Hospital stays that interrupt hospice6.3%

    Ranks better than about 6% of hospices nationally on this measure.

    What this measures

    The share of patients who left hospice, went to the hospital, and died there soon after.

  • Days at higher levels of care (CHC or GIP)88th percentile
    What this measures

    The share of care days delivered at higher levels, such as continuous home care or inpatient care. Shown only as a national rank because small percentages round to zero.

  • Medicare spending per patient$19,286 · 57th percentile
    What this measures

    What Medicare paid per patient for this hospice's care. Higher or lower spending is not a quality judgment by itself.

Care steps completed at admissionShow detailsMedicare tracked 5 required care steps for new patients here, completed for 80% of patients or more. Most hospices score above 90 percent.
  • Pain screening100%
  • Breathing difficulty screening80%
  • Treatment preferences discussed100%
  • Beliefs and values discussed100%
  • All care steps completed80%

Conditions of patients in their care

Share of patients by primary diagnosis. Useful if you want a team with experience in a specific condition.

  • Heart and circulatory disease30%

Source: Centers for Medicare & Medicaid Services, reporting period January 2023 through December 2024. Percentiles are computed by CMS across all reporting hospices.

Compassionate Support in Mission Viejo

Vision Viejo Hospice Services provides specialized end-of-life care for families in Mission Viejo, California. Their team focuses on comfort, dignity, and quality of life for patients facing life-limiting illnesses. They serve the Orange County community from their office on Las Ramblas. Choosing the right hospice is a heavy decision to make. Having a local team that understands your neighborhood can make a real difference. They work to manage pain and provide emotional support for the whole family. It is about making every day count as much as possible. This team is dedicated to providing care that feels personal and attentive. You deserve a team that listens to your needs and responds quickly when things change. That is exactly what they aim to do for your loved ones.

About Vision Viejo Hospice Services

Vision Viejo Hospice Services is a for-profit provider that has been Medicare-certified since June 28, 2018. Being Medicare-certified means they meet strict federal standards for safety and quality. This is a big deal because it ensures they follow specific rules for patient care. As a for-profit agency, they operate with a clear focus on efficient service delivery. Families should know that Medicare covers almost all hospice costs for eligible patients. You do not need to worry about the financial burden of these services if your loved one qualifies. They have been serving this area for several years now. That experience matters when you are navigating a difficult health journey. The team at this office knows the local healthcare landscape well. They are ready to help you coordinate care with your doctors and other medical providers.

High Quality Standards

Vision Viejo Hospice Services holds a strong 4.5 out of 5-star overall rating from Medicare. Their quality of care score is also 4.5 out of 5 stars. This rating is based on the Hospice Care Index, which measures how well a provider meets patient needs. A score this high shows they are performing well compared to national standards.

Understanding Hospice Care in Mission Viejo

Hospice is not just about dying. It is really about living with as much comfort as possible. In Mission Viejo, many families choose hospice to help manage pain at home. You can get care in your own house, a nursing home, or an assisted living facility. The goal is to keep the patient surrounded by family and familiar things. Most people do not realize that hospice includes a whole team. You get nurses, aides, social workers, and chaplains. They all work together to support the patient and the caregivers. And the best part is that the team comes to you. You do not have to drive to a hospital for every little thing. That saves a lot of stress for everyone involved. It is a community-based approach that puts your family in the driver's seat of the care plan.

What to Ask When Choosing a Hospice Provider

Picking a provider can feel overwhelming. Take a breath and focus on these simple questions. First, ask how quickly a nurse can get to your home if there is an emergency at night. Speed matters when someone is in pain. Second, ask how they handle after-hours calls. You need to know that someone will answer the phone when you are scared at 2:00 AM. Third, ask how they help the family cope with grief and stress. A good hospice team supports the caregivers, not just the patient. Finally, ask what specific services they offer for comfort. You might want to know about music therapy or massage. These things can provide real relief. Do not be afraid to ask these questions to several agencies. You have the right to choose the best fit for your family.

Preserve Your Family's Story

Your family has a unique history worth keeping. During this time, capturing memories and stories can be a powerful way to find peace and connection.

Start Preserving Memories

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Helpful Guides for Families

Some stories are worth writing down

Between the calls and the paperwork, many families wish they had asked more about the person at the center of it all. A recorded conversation, a favorite recipe, the story behind an old photo. Small things now can mean a great deal later. Our legacy guides show simple ways to start.