HospiceScout

NORTH VALLEY HOSPICE, INC

For-ProfitJoint Commission (JCAHO) AccreditedFreestanding Hospice

Provider Information

Address
15455 SAN FERNANDO BLVD. SUITE 103-A
MISSION HILLS, CA 91345
Ownership Type
For-Profit
Medicare Certified Since
March 20, 2022

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CMS Quality Ratings

Overall Rating

Composite score combining quality measures and patient survey results.

Quality of Care

Based on the CMS Hospice Care Index — 10 operational quality indicators including visits near death, nursing minutes, and care transitions.

Patient Satisfaction
Not yet rated

CAHPS Hospice Survey — family caregivers rate communication, symptom management, respect, and overall experience.

CMS scores as of May 2026. Quality of Care derived from CMS Hospice Care Index. Patient Satisfaction from the CMS CAHPS Hospice Survey. Overall is the equally-weighted average of both. All source data published by the Centers for Medicare & Medicaid Services.

Staffing & Capacity

Staffing breakdown for NORTH VALLEY HOSPICE, INC
RoleStaff Count
Registered Nurses (RN)2
Licensed Practical Nurses (LPN)1
Physicians2
Volunteers1

10

Total Employees

Staffing data as reported to the Centers for Medicare & Medicaid Services.

Inpatient Care and Medical Equipment

Hospices report these services to Medicare when they are certified. This is what NORTH VALLEY HOSPICE, INC reported, not a check of what it offers today. Confirm current arrangements with the hospice.

Short-term inpatient care
Arranged through another hospital or nursing home

Short stays in a hospice inpatient unit, hospital, or nursing home for pain or symptoms that cannot be managed where the patient lives, or to give family caregivers a break.

Type of inpatient care
Both general inpatient care and respite care
Medical supplies and equipment
Brought in through an outside supplier

Equipment and supplies tied to the terminal illness and the plan of care, such as a hospital bed, oxygen, wound supplies, or a wheelchair.

Medicare lets hospices provide these services through arrangements with other organizations. Either way, the hospice stays responsible for the covered care in the patient’s plan of care.

Reported by this hospice to the Centers for Medicare & Medicaid Services when it was certified in 2022.

Care Details from Medicare Data

Medicare computes these numbers from claims and required reporting. They show how NORTH VALLEY HOSPICE, INC compares to hospices nationwide.

9.3 minutes

of nurse care per routine home care day, on average

That is the 18th percentile among hospices nationally. The national median is about 12 minutes.

7

patients in care on an average day

A rough measure of size. Smaller can mean more personal. Larger can mean more resources.

How this hospice compares nationally

Bars show national standing on measures from the CMS Hospice Care Index. A fuller bar means this hospice does better than more of the hospices CMS tracks.

  • Nurse care minutes per home care day9.3 min

    Ranks better than about 18% of hospices nationally on this measure.

    What this measures

    The average minutes of nursing care per day for patients getting routine care at home, based on Medicare claims. More nurse time usually means more hands-on support.

  • Skilled nursing on weekends13.4%

    Ranks better than about 84% of hospices nationally on this measure.

    What this measures

    The share of skilled nursing time delivered on Saturdays and Sundays. Symptoms do not wait for weekdays, so weekend coverage matters.

  • Nurse visits in the last days of life87.5%

    Ranks better than about 25% of hospices nationally on this measure.

    What this measures

    The share of patients who got nurse visits in their final days of life. This is when families tend to need the most support.

  • Gaps in nursing visits78.3%

    Ranks better than about 15% of hospices nationally on this measure.

    What this measures

    How often patients went more than a week without a nursing visit. Fewer gaps mean steadier attention.

  • Patients discharged alive early in care5.3%

    Ranks better than about 58% of hospices nationally on this measure.

    What this measures

    The share of patients who left hospice alive within the first week of care. A rate of 0% means it did not happen to any of their patients.

  • Patients discharged alive after 6 months42.1%

    Ranks better than about 35% of hospices nationally on this measure.

    What this measures

    The share of patients discharged alive after six months or more in hospice care.

  • Hospital transfers near the end of care5.3%

    Ranks better than about 60% of hospices nationally on this measure.

    What this measures

    The share of patients who left hospice, spent time in the hospital, then came back to hospice.

  • Hospital stays that interrupt hospice5.3%

    Ranks better than about 10% of hospices nationally on this measure.

    What this measures

    The share of patients who left hospice, went to the hospital, and died there soon after.

  • Days at higher levels of care (CHC or GIP)74th percentile
    What this measures

    The share of care days delivered at higher levels, such as continuous home care or inpatient care. Shown only as a national rank because small percentages round to zero.

  • Medicare spending per patient$41,069 · 98th percentile
    What this measures

    What Medicare paid per patient for this hospice's care. Higher or lower spending is not a quality judgment by itself.

Source: Centers for Medicare & Medicaid Services, reporting period January 2023 through December 2024. Percentiles are computed by CMS across all reporting hospices.

Supportive Care at North Valley Hospice

North Valley Hospice, Inc. serves families throughout Mission Hills, California, and surrounding areas in Los Angeles County. They provide specialized end-of-life care focused on comfort, dignity, and symptom management for patients facing life-limiting illnesses. Their team works right in the community to ensure patients get the support they need where they feel most at home. Choosing a partner for this journey is a deeply personal decision. North Valley Hospice aims to bridge the gap between medical needs and emotional well-being for every family they serve. The staff focuses on creating a calm environment during a very difficult time. It is all about providing care that honors the patient’s wishes while supporting those who love them most. They understand that every family has a unique story, and they strive to adapt their services to meet those specific needs day by day.

About North Valley Hospice, Inc.

North Valley Hospice, Inc. is a for-profit hospice provider that has been Medicare-certified since March 20, 2022. That date is important because it marks their entry into the formal Medicare hospice program. Being certified means they meet specific federal standards for care, safety, and operational quality. For-profit status simply means the organization is structured as a business, which is common in the California healthcare landscape. What matters most to you is how they put that structure to work for your loved one. They operate out of their office on San Fernando Boulevard. Having a local presence in Mission Hills allows them to respond to needs quickly. It is worth remembering that all Medicare-certified hospices must follow strict rules regarding the care they provide. You should feel comfortable asking them about their specific experience with your loved one's condition during your first meeting with their intake team.

Quality of Care Insight

North Valley Hospice, Inc. currently holds a 4/5 star overall rating from Medicare. This score includes a 4/5 rating for their quality of care based on the Hospice Care Index. These ratings are a good sign that they meet high standards for patient care and service delivery.

Understanding Hospice Care in Mission Hills

Finding the right hospice in Los Angeles County can feel like a heavy task. The good news is that you have access to several high-quality options right here in the San Fernando Valley. Hospice care is not about giving up on hope. Instead, it is about shifting the focus to quality of life and comfort. The goal is to manage pain and symptoms so the patient can spend their time in peace. Many families in Mission Hills find that starting hospice sooner rather than later makes a huge difference. It allows the team to build a real relationship with the patient. It also gives the family more time to lean on the hospice staff for guidance. You are not alone in this. There is a whole network of support available to help you navigate these complex medical choices while keeping your family's values at the front and center.

What to Ask When Choosing a Hospice Provider

When you interview a hospice provider, bring a list of questions to help you feel confident. Start by asking how they handle after-hours emergencies. You need to know that a nurse is available to answer your call at 3:00 a.m. on a Sunday. Here is another big one: ask how often their staff will visit your home. Some providers visit daily, while others have a different schedule. You should also ask about their volunteer support. Volunteers can provide helpful companionship or give primary caregivers a much-needed break for a few hours. Finally, ask how they coordinate care with the patient's regular doctor. Clear communication between the hospice team and the primary physician is essential for seamless care. Take your time with these answers. A good provider will be happy to explain their process until you feel truly comfortable with the plan.

Keep Your Family's Stories Alive

During this meaningful time, capturing your loved one's life stories and wisdom can be a beautiful gift for future generations. We can help you preserve those memories in a private, lasting way.

Start Preserving Memories

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Helpful Guides for Families

Some stories are worth writing down

Between the calls and the paperwork, many families wish they had asked more about the person at the center of it all. A recorded conversation, a favorite recipe, the story behind an old photo. Small things now can mean a great deal later. Our legacy guides show simple ways to start.