HospiceScout

NORTH VALLEY HOSPICE, INC

Provider Information

Address
15455 SAN FERNANDO BLVD. SUITE 103-A
MISSION HILLS, CA 91345
Ownership Type
For-Profit
Medicare Certified Since
March 20, 2022

CMS Quality Ratings

Overall Rating

Composite score combining quality measures and patient survey results.

Quality of Care

Based on the CMS Hospice Care Index — 10 operational quality indicators including visits near death, nursing minutes, and care transitions.

Patient Satisfaction
Not yet rated

CAHPS Hospice Survey — family caregivers rate communication, symptom management, respect, and overall experience.

Quality of Care derived from CMS Hospice Care Index (dataset 252m-zfp9). Patient Satisfaction from CMS CAHPS Survey (dataset gxki-hrr8). Overall is the equally-weighted average of both. All source data published by the Centers for Medicare & Medicaid Services.

Supportive Care at North Valley Hospice

North Valley Hospice, Inc. serves families throughout Mission Hills, California, and surrounding areas in Los Angeles County. They provide specialized end-of-life care focused on comfort, dignity, and symptom management for patients facing life-limiting illnesses. Their team works right in the community to ensure patients get the support they need where they feel most at home. Choosing a partner for this journey is a deeply personal decision. North Valley Hospice aims to bridge the gap between medical needs and emotional well-being for every family they serve. The staff focuses on creating a calm environment during a very difficult time. It is all about providing care that honors the patient’s wishes while supporting those who love them most. They understand that every family has a unique story, and they strive to adapt their services to meet those specific needs day by day.

About North Valley Hospice, Inc.

North Valley Hospice, Inc. is a for-profit hospice provider that has been Medicare-certified since March 20, 2022. That date is important because it marks their entry into the formal Medicare hospice program. Being certified means they meet specific federal standards for care, safety, and operational quality. For-profit status simply means the organization is structured as a business, which is common in the California healthcare landscape. What matters most to you is how they put that structure to work for your loved one. They operate out of their office on San Fernando Boulevard. Having a local presence in Mission Hills allows them to respond to needs quickly. It is worth remembering that all Medicare-certified hospices must follow strict rules regarding the care they provide. You should feel comfortable asking them about their specific experience with your loved one's condition during your first meeting with their intake team.

Quality of Care Insight

North Valley Hospice, Inc. currently holds a 4/5 star overall rating from Medicare. This score includes a 4/5 rating for their quality of care based on the Hospice Care Index. These ratings are a good sign that they meet high standards for patient care and service delivery.

Understanding Hospice Care in Mission Hills

Finding the right hospice in Los Angeles County can feel like a heavy task. The good news is that you have access to several high-quality options right here in the San Fernando Valley. Hospice care is not about giving up on hope. Instead, it is about shifting the focus to quality of life and comfort. The goal is to manage pain and symptoms so the patient can spend their time in peace. Many families in Mission Hills find that starting hospice sooner rather than later makes a huge difference. It allows the team to build a real relationship with the patient. It also gives the family more time to lean on the hospice staff for guidance. You are not alone in this. There is a whole network of support available to help you navigate these complex medical choices while keeping your family's values at the front and center.

What to Ask When Choosing a Hospice Provider

When you interview a hospice provider, bring a list of questions to help you feel confident. Start by asking how they handle after-hours emergencies. You need to know that a nurse is available to answer your call at 3:00 a.m. on a Sunday. Here is another big one: ask how often their staff will visit your home. Some providers visit daily, while others have a different schedule. You should also ask about their volunteer support. Volunteers can provide helpful companionship or give primary caregivers a much-needed break for a few hours. Finally, ask how they coordinate care with the patient's regular doctor. Clear communication between the hospice team and the primary physician is essential for seamless care. Take your time with these answers. A good provider will be happy to explain their process until you feel truly comfortable with the plan.

Keep Your Family's Stories Alive

During this meaningful time, capturing your loved one's life stories and wisdom can be a beautiful gift for future generations. We can help you preserve those memories in a private, lasting way.

Start Preserving Memories

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Helpful Guides for Families

Preserve their story while there's time

Many families in this stage find comfort in capturing their loved one's life story. A guided memoir project can become a meaningful part of the care journey, giving your family something lasting to hold onto.