HospiceScout

REGENCY HOSPICE CARE, INC

For-ProfitCHAP AccreditedFreestanding Hospice

Provider Information

Address
5242 KATELLA AVE STE 103A
LOS ALAMITOS, CA 90720
Ownership Type
For-Profit
Medicare Certified Since
June 29, 2021

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CMS Quality Ratings

Overall Rating

Composite score combining quality measures and patient survey results.

Quality of Care

Based on the CMS Hospice Care Index — 10 operational quality indicators including visits near death, nursing minutes, and care transitions.

Patient Satisfaction
Not yet rated

CAHPS Hospice Survey — family caregivers rate communication, symptom management, respect, and overall experience.

CMS scores as of May 2026. Quality of Care derived from CMS Hospice Care Index. Patient Satisfaction from the CMS CAHPS Hospice Survey. Overall is the equally-weighted average of both. All source data published by the Centers for Medicare & Medicaid Services.

Staffing & Capacity

Staffing breakdown for REGENCY HOSPICE CARE, INC
RoleStaff Count
Registered Nurses (RN)1
Licensed Practical Nurses (LPN)1
Volunteers1

5

Total Employees

Staffing data as reported to the Centers for Medicare & Medicaid Services.

Inpatient Care and Medical Equipment

Hospices report these services to Medicare when they are certified. This is what REGENCY HOSPICE CARE, INC reported, not a check of what it offers today. Confirm current arrangements with the hospice.

Short-term inpatient care
Arranged through another hospital or nursing home

Short stays in a hospice inpatient unit, hospital, or nursing home for pain or symptoms that cannot be managed where the patient lives, or to give family caregivers a break.

Type of inpatient care
Both general inpatient care and respite care
Medical supplies and equipment
Brought in through an outside supplier

Equipment and supplies tied to the terminal illness and the plan of care, such as a hospital bed, oxygen, wound supplies, or a wheelchair.

Medicare lets hospices provide these services through arrangements with other organizations. Either way, the hospice stays responsible for the covered care in the patient’s plan of care.

Reported by this hospice to the Centers for Medicare & Medicaid Services when it was certified in 2021.

Care Details from Medicare Data

Medicare computes these numbers from claims and required reporting. They show how REGENCY HOSPICE CARE, INC compares to hospices nationwide.

8.3 minutes

of nurse care per routine home care day, on average

That is the 11th percentile among hospices nationally. The national median is about 12 minutes.

13

patients in care on an average day

A rough measure of size. Smaller can mean more personal. Larger can mean more resources.

Medicare reports this hospice billed for routine home care only from January 2022 through December 2024. Hospices can also provide continuous home care, inpatient care, and respite care when symptoms are harder to manage. There can be good reasons for this. Ask the provider how they handle a crisis at home.

How this hospice compares nationally

Bars show national standing on measures from the CMS Hospice Care Index. A fuller bar means this hospice does better than more of the hospices CMS tracks.

  • Nurse care minutes per home care day8.3 min

    Ranks better than about 11% of hospices nationally on this measure.

    What this measures

    The average minutes of nursing care per day for patients getting routine care at home, based on Medicare claims. More nurse time usually means more hands-on support.

  • Skilled nursing on weekends26.7%

    Ranks better than about 98% of hospices nationally on this measure.

    What this measures

    The share of skilled nursing time delivered on Saturdays and Sundays. Symptoms do not wait for weekdays, so weekend coverage matters.

  • Nurse visits in the last days of life34.8%

    Ranks better than about 2% of hospices nationally on this measure.

    What this measures

    The share of patients who got nurse visits in their final days of life. This is when families tend to need the most support.

  • Gaps in nursing visits97.6%

    Ranks better than about 1% of hospices nationally on this measure.

    What this measures

    How often patients went more than a week without a nursing visit. Fewer gaps mean steadier attention.

  • Patients discharged alive early in care0%

    Ranks better than about 81% of hospices nationally on this measure.

    What this measures

    The share of patients who left hospice alive within the first week of care. A rate of 0% means it did not happen to any of their patients.

  • Patients discharged alive after 6 months80%

    Ranks better than about 1% of hospices nationally on this measure.

    What this measures

    The share of patients discharged alive after six months or more in hospice care.

  • Hospital transfers near the end of care10%

    Ranks better than about 35% of hospices nationally on this measure.

    What this measures

    The share of patients who left hospice, spent time in the hospital, then came back to hospice.

  • Hospital stays that interrupt hospice0%

    Ranks better than about 55% of hospices nationally on this measure.

    What this measures

    The share of patients who left hospice, went to the hospital, and died there soon after.

  • Days at higher levels of care (CHC or GIP)52nd percentile
    What this measures

    The share of care days delivered at higher levels, such as continuous home care or inpatient care. Shown only as a national rank because small percentages round to zero.

  • Medicare spending per patient$25,562 · 83rd percentile
    What this measures

    What Medicare paid per patient for this hospice's care. Higher or lower spending is not a quality judgment by itself.

Care steps completed at admissionShow detailsMedicare tracked 1 required care step for new patients here.
  • Visits in the last days of life0%

Conditions of patients in their care

Share of patients by primary diagnosis. Useful if you want a team with experience in a specific condition.

  • Dementia58%

Source: Centers for Medicare & Medicaid Services, reporting period January 2023 through December 2024. Percentiles are computed by CMS across all reporting hospices.

Regency Hospice Care in Los Alamitos

Regency Hospice Care, Inc. serves families across Los Alamitos and the surrounding Orange County area. They provide end-of-life support and comfort care for patients facing terminal illnesses. Choosing the right team during this time is a heavy task. They focus on pain management and emotional support for both the patient and their loved ones. It is about keeping dignity at the center of every day. This agency offers a local presence for those living near Katella Avenue. Their goal is to make the final months as peaceful as possible. That is a big mission. They have been working with Medicare patients since June 2021. So, they bring a few years of specific experience to the local community. If you are near Los Alamitos, this is one option to consider for your family's needs.

About Regency Hospice Care, Inc

Regency Hospice Care, Inc. operates as a for-profit provider. They earned their Medicare certification on June 29, 2021. Many families wonder what for-profit status means for them. The truth is that all Medicare-certified hospices must follow the same strict federal rules. These rules ensure that care meets a high standard, regardless of who owns the company. What most people do not realize is that the quality of care often depends on the individual nurses and aides. You should always look at the staff's approach to your family's unique situation. They are based right at 5242 Katella Ave, Suite 103A. This central location helps them reach homes in the area quickly. And knowing their history helps you feel more confident when you make that first call. You deserve a team that listens well.

Understanding Hospice Care in Los Alamitos

Finding the right hospice in Orange County can feel overwhelming. There are many providers, but they are not all the same. Here is the thing—hospice is not a place you go to die. It is a service that comes to where you live. Whether that is a private home, a nursing facility, or an assisted living center, the team comes to you. They bring medical supplies, medications, and spiritual support to your doorstep. In Los Alamitos, you have access to a variety of choices. But you should focus on how the team communicates with your family. Do they answer your questions fast? Are they available on weekends? These details matter more than anything else. You want a partner who acts like an extension of your own family during these difficult months.

What to Ask When Choosing a Hospice Provider

You need to be your own best advocate. When you interview a provider, keep these questions in your pocket. First, ask how quickly a nurse can get to your home in an emergency. You need to know that help is just a phone call away. Second, ask how they handle pain and comfort meds. This is the core of their job. Third, find out if they offer grief support for the family after the patient passes. Some agencies provide this for a full year. Finally, ask about their staff turnover. A stable team usually means better care for your loved one. These questions will help you see if they are a good match. Trust your gut feeling when you talk to them. It is usually right.

Preserve Your Family's Story

Your loved one has a lifetime of wisdom and memories. We can help you capture those stories so they are never forgotten by future generations.

Start Your Legacy Project

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Helpful Guides for Families

Some stories are worth writing down

Between the calls and the paperwork, many families wish they had asked more about the person at the center of it all. A recorded conversation, a favorite recipe, the story behind an old photo. Small things now can mean a great deal later. Our legacy guides show simple ways to start.