HospiceScout

WISTERIA HOSPICE, INC.

OtherJoint Commission (JCAHO) AccreditedFreestanding Hospice

Provider Information

Address
4195 N VIKING WAY, SUITE 140
LONG BEACH, CA 90808
Ownership Type
Other
Medicare Certified Since
August 13, 2012

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CMS Quality Ratings

Overall Rating

Composite score combining quality measures and patient survey results.

Quality of Care

Based on the CMS Hospice Care Index — 10 operational quality indicators including visits near death, nursing minutes, and care transitions.

Patient Satisfaction
Not yet rated

CAHPS Hospice Survey — family caregivers rate communication, symptom management, respect, and overall experience.

CMS scores as of May 2026. Quality of Care derived from CMS Hospice Care Index. Patient Satisfaction from the CMS CAHPS Hospice Survey. Overall is the equally-weighted average of both. All source data published by the Centers for Medicare & Medicaid Services.

Staffing & Capacity

Staffing breakdown for WISTERIA HOSPICE, INC.
RoleStaff Count
Registered Nurses (RN)2
Licensed Practical Nurses (LPN)3
Physicians2
Volunteers2

15

Total Employees

Staffing data as reported to the Centers for Medicare & Medicaid Services.

Inpatient Care and Medical Equipment

Hospices report these services to Medicare when they are certified. This is what WISTERIA HOSPICE, INC. reported, not a check of what it offers today. Confirm current arrangements with the hospice.

Short-term inpatient care
Arranged through another hospital or nursing home

Short stays in a hospice inpatient unit, hospital, or nursing home for pain or symptoms that cannot be managed where the patient lives, or to give family caregivers a break.

Type of inpatient care
Both general inpatient care and respite care
Medical supplies and equipment
Brought in through an outside supplier

Equipment and supplies tied to the terminal illness and the plan of care, such as a hospital bed, oxygen, wound supplies, or a wheelchair.

Medicare lets hospices provide these services through arrangements with other organizations. Either way, the hospice stays responsible for the covered care in the patient’s plan of care.

Reported by this hospice to the Centers for Medicare & Medicaid Services when it was certified in 2018.

Care Details from Medicare Data

Medicare computes these numbers from claims and required reporting. They show how WISTERIA HOSPICE, INC. compares to hospices nationwide.

17.7 minutes

of nurse care per routine home care day, on average

That is the 90th percentile among hospices nationally. The national median is about 12 minutes.

6

patients in care on an average day

A rough measure of size. Smaller can mean more personal. Larger can mean more resources.

How this hospice compares nationally

Bars show national standing on measures from the CMS Hospice Care Index. A fuller bar means this hospice does better than more of the hospices CMS tracks.

  • Nurse care minutes per home care day17.7 min

    Ranks better than about 90% of hospices nationally on this measure.

    What this measures

    The average minutes of nursing care per day for patients getting routine care at home, based on Medicare claims. More nurse time usually means more hands-on support.

  • Skilled nursing on weekends1.3%

    Ranks better than about 1% of hospices nationally on this measure.

    What this measures

    The share of skilled nursing time delivered on Saturdays and Sundays. Symptoms do not wait for weekdays, so weekend coverage matters.

  • Nurse visits in the last days of life93.3%

    Ranks better than about 49% of hospices nationally on this measure.

    What this measures

    The share of patients who got nurse visits in their final days of life. This is when families tend to need the most support.

  • Gaps in nursing visits9.5%

    Ranks better than about 96% of hospices nationally on this measure.

    What this measures

    How often patients went more than a week without a nursing visit. Fewer gaps mean steadier attention.

  • Patients discharged alive early in care0%

    Ranks better than about 81% of hospices nationally on this measure.

    What this measures

    The share of patients who left hospice alive within the first week of care. A rate of 0% means it did not happen to any of their patients.

  • Patients discharged alive after 6 months60%

    Ranks better than about 7% of hospices nationally on this measure.

    What this measures

    The share of patients discharged alive after six months or more in hospice care.

  • Hospital transfers near the end of care10%

    Ranks better than about 35% of hospices nationally on this measure.

    What this measures

    The share of patients who left hospice, spent time in the hospital, then came back to hospice.

  • Hospital stays that interrupt hospice0%

    Ranks better than about 55% of hospices nationally on this measure.

    What this measures

    The share of patients who left hospice, went to the hospital, and died there soon after.

  • Days at higher levels of care (CHC or GIP)74th percentile
    What this measures

    The share of care days delivered at higher levels, such as continuous home care or inpatient care. Shown only as a national rank because small percentages round to zero.

  • Medicare spending per patient$36,894 · 97th percentile
    What this measures

    What Medicare paid per patient for this hospice's care. Higher or lower spending is not a quality judgment by itself.

Source: Centers for Medicare & Medicaid Services, reporting period January 2023 through December 2024. Percentiles are computed by CMS across all reporting hospices.

WISTERIA HOSPICE, INC.

WISTERIA HOSPICE, INC. serves families in Long Beach, California. This freestanding provider offers end-of-life care services to support patients and their loved ones. They hold accreditation from the Joint Commission, which shows a commitment to meeting high national standards for safety and care. The agency has been certified by Medicare since 2012. Families often look for this type of formal recognition when they need to pick a hospice team. Their office is on North Viking Way in Los Angeles County. Choosing the right support is a big step. This team aims to provide consistent care for those in the local community. They focus on meeting the needs of every patient they serve in the area.

About WISTERIA HOSPICE, INC.

This agency operates as a freestanding hospice provider. It is not part of a larger hospital system. Being a freestanding center often allows for a specialized focus on hospice care alone. The agency is Medicare-certified and has maintained this status for over a decade. Accreditation from the Joint Commission is a specific mark of quality. This group checks providers to see if they follow strict rules for patient safety. It means an outside team has visited the office to verify their work. Most families feel better knowing a third party has reviewed the agency. You can ask the staff about their recent survey results during your first meeting. They have a team of fifteen staff members to handle daily tasks. This includes doctors, nurses, and volunteers who work together to help patients. Having a clear team structure is helpful for families who want to know who will be visiting their home.

Quality Performance

WISTERIA HOSPICE, INC. holds high marks for quality of care based on national hospice index standards. Their overall performance reflects strong results in patient care measures.

What Is Hospice Care Like in LONG BEACH?

Hospice care in Long Beach brings medical and emotional support directly to your home. The goal is to keep the patient comfortable and pain-free. A team approach works best for this kind of care. WISTERIA HOSPICE, INC. employs fifteen people to manage these needs. Their staff includes two registered nurses and three licensed practical nurses who provide medical attention. Two doctors oversee the medical care plans for patients. Two volunteers are also part of the team to offer extra support. This group works together to manage symptoms and provide comfort. They visit the home to check on the patient and talk with the family. The team is ready to help at any time of the day or night. That is the standard for hospice care in California. You should feel comfortable asking how they coordinate visits between the nurses and the doctors during the week.

What to Ask When Choosing a Hospice Provider

Picking a hospice team is a personal choice for your family. You should speak with a few different agencies before you decide. Start by asking how many nurses will be assigned to your case. It is good to know who will be at the home. Ask how the team handles pain medication and symptom changes on weekends. You also want to know how the agency responds to urgent calls at night. Ask them to explain their plan for after-hours support. Finally, check if they have volunteers who can sit with the patient for short periods. This can give the main caregivers a needed break. You have the right to get clear answers about how they will help your family. Take your time to find the right fit for your needs. Do not feel rushed during the process.

Preserve Your Family Stories

Capture the life lessons and memories of your loved ones to keep them safe for future generations.

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Helpful Guides for Families

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Between the calls and the paperwork, many families wish they had asked more about the person at the center of it all. A recorded conversation, a favorite recipe, the story behind an old photo. Small things now can mean a great deal later. Our legacy guides show simple ways to start.