FIDELIS CARE
Provider Information
- Address
- 5199 E. PACIFIC COAST HWY SUITE 511
LONG BEACH, CA 90804 - Ownership Type
- For-Profit
- Medicare Certified Since
- September 29, 2020
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CMS Quality Ratings
Composite score combining quality measures and patient survey results.
Based on the CMS Hospice Care Index — 10 operational quality indicators including visits near death, nursing minutes, and care transitions.
CAHPS Hospice Survey — family caregivers rate communication, symptom management, respect, and overall experience.
Quality of Care derived from CMS Hospice Care Index. Patient Satisfaction from the CMS CAHPS Hospice Survey. Overall is the equally-weighted average of both. All source data published by the Centers for Medicare & Medicaid Services.
Staffing & Capacity
| Role | Staff Count |
|---|---|
| Registered Nurses (RN) | 1 |
| Licensed Practical Nurses (LPN) | 1 |
| Volunteers | 1 |
5
Total Employees
Staffing data as reported to the Centers for Medicare & Medicaid Services.
Inpatient Care and Medical Equipment
Hospices report these services to Medicare when they are certified. This is what FIDELIS CARE reported, not a check of what it offers today. Confirm current arrangements with the hospice.
- Short-term inpatient care
- Arranged through another hospital or nursing home
- Type of inpatient care
- General inpatient care (for pain or symptoms that cannot be managed elsewhere)
- Medical supplies and equipment
- Brought in through an outside supplier
Short stays in a hospice inpatient unit, hospital, or nursing home for pain or symptoms that cannot be managed where the patient lives, or to give family caregivers a break.
Equipment and supplies tied to the terminal illness and the plan of care, such as a hospital bed, oxygen, wound supplies, or a wheelchair.
Medicare lets hospices provide these services through arrangements with other organizations. Either way, the hospice stays responsible for the covered care in the patient’s plan of care.
Reported by this hospice to the Centers for Medicare & Medicaid Services when it was certified in 2020.
Care Details from Medicare Data
Medicare computes these numbers from claims and required reporting. They show how FIDELIS CARE compares to hospices nationwide.
1
patients in care on an average day
A rough measure of size. Smaller can mean more personal. Larger can mean more resources.
Medicare reports this hospice billed for routine home care only from January 2022 through December 2024. Hospices can also provide continuous home care, inpatient care, and respite care when symptoms are harder to manage. There can be good reasons for this. Ask the provider how they handle a crisis at home.
Source: Centers for Medicare & Medicaid Services, reporting period January 2023 through December 2024. Percentiles are computed by CMS across all reporting hospices.
Hospice Care at Fidelis Care
Fidelis Care provides hospice services in Long Beach, California. They offer support for patients and families during difficult times. Their team focuses on comfort and care for those with serious illness. They serve the Long Beach area from their office on E. Pacific Coast Hwy. The team works to improve the quality of life for every patient. They coordinate care to meet the needs of the whole family. This provider focuses on dignity and respect for all patients in their care.
About Fidelis Care
Fidelis Care is a for-profit hospice provider. They have been certified by Medicare since September 29, 2020. This means they meet federal rules for patient care. Choosing a hospice provider is a major decision for your family. It is important to know that this agency operates as a private business. They are part of the Los Angeles County healthcare community. You can reach their office directly at (747) 254-3837 to ask about their specific programs. Understanding the ownership model can help you feel more informed. Always ask how they manage day-to-day care for their patients. Their certification history shows they have been providing services for several years. This experience can be a helpful factor when you are making your final choice for a loved one.
Understanding Hospice Care in Long Beach
Long Beach has many resources for families needing end-of-life care. Hospice is a special type of care for people with a terminal illness. It focuses on comfort rather than a cure. The goal is to manage pain and provide emotional support. Teams often include doctors, nurses, and social workers. They can come to your home or a care facility. Many families in Southern California find that hospice brings peace and relief. It allows patients to spend their time in a familiar place. You should explore all local options before you make a decision. Local providers work closely with nearby hospitals and clinics. This helps ensure that your loved one gets consistent care. Knowing your options in Los Angeles County can help you feel more in control during this time.
What to Ask When Choosing a Hospice Provider
Choosing the right hospice team is a very personal task. You should feel comfortable asking many questions. Here are some key things to ask any agency you talk to:
- How quickly can a nurse come to our home if there is an emergency?
- What specific services do you offer to help with family grief and counseling?
- How does your team handle pain management and comfort care at night or on weekends?
- Can you explain how your staff communicates with our regular family doctor?
Asking these questions helps you understand the level of support you will get. Do not be afraid to ask for more details. A good provider will be happy to explain their process clearly. Your family deserves to feel supported and heard throughout this entire journey.
Preserve Your Family Stories
This time is precious for your family. Capturing memories and stories can be a beautiful way to honor a loved one. Learn how to save these important moments for future generations to cherish.
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Helpful Guides for Families
Creating a Living Will Checklist: A Hospice Care Guide
Need help with end-of-life planning? Use our Creating a Living Will Checklist to ensure your loved one's medical wishes are honored. Start your planning today.
10 Essential Hospice Questions for Evaluating Providers
Evaluating hospice care for a loved one? Use these 10 essential hospice questions to interview providers and ensure your family receives the best possible support.
Hospice at Home vs. Inpatient: Choosing the Right Care
Deciding between hospice at home and inpatient hospice? Discover the pros and cons of each care setting to help you make the right choice for your loved one.
Some stories are worth writing down
Between the calls and the paperwork, many families wish they had asked more about the person at the center of it all. A recorded conversation, a favorite recipe, the story behind an old photo. Small things now can mean a great deal later. Our legacy guides show simple ways to start.