BEST QUALITY CARE HOSPICE, INC
Provider Information
- Address
- 28497 HIGHWAY 74
LAKE ELSINORE, CA 92532 - Ownership Type
- For-Profit
- Medicare Certified Since
- November 27, 2018
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CMS Quality Ratings
Composite score combining quality measures and patient survey results.
Based on the CMS Hospice Care Index — 10 operational quality indicators including visits near death, nursing minutes, and care transitions.
CAHPS Hospice Survey — family caregivers rate communication, symptom management, respect, and overall experience.
CMS scores as of May 2026. Quality of Care derived from CMS Hospice Care Index. Patient Satisfaction from the CMS CAHPS Hospice Survey. Overall is the equally-weighted average of both. All source data published by the Centers for Medicare & Medicaid Services.
Staffing & Capacity
| Role | Staff Count |
|---|---|
| Registered Nurses (RN) | 2 |
| Licensed Practical Nurses (LPN) | 1 |
| Volunteers | 0 |
6
Total Employees
Staffing data as reported to the Centers for Medicare & Medicaid Services.
Inpatient Care and Medical Equipment
Hospices report these services to Medicare when they are certified. This is what BEST QUALITY CARE HOSPICE, INC reported, not a check of what it offers today. Confirm current arrangements with the hospice.
- Short-term inpatient care
- Arranged through another hospital or nursing home
- Type of inpatient care
- Both general inpatient care and respite care
- Medical supplies and equipment
- Brought in through an outside supplier
Short stays in a hospice inpatient unit, hospital, or nursing home for pain or symptoms that cannot be managed where the patient lives, or to give family caregivers a break.
Equipment and supplies tied to the terminal illness and the plan of care, such as a hospital bed, oxygen, wound supplies, or a wheelchair.
Medicare lets hospices provide these services through arrangements with other organizations. Either way, the hospice stays responsible for the covered care in the patient’s plan of care.
Reported by this hospice to the Centers for Medicare & Medicaid Services when it was certified in 2018.
Care Details from Medicare Data
Medicare computes these numbers from claims and required reporting. They show how BEST QUALITY CARE HOSPICE, INC compares to hospices nationwide.
11.7 minutes
of nurse care per routine home care day, on average
That is the 43rd percentile among hospices nationally. The national median is about 12 minutes.
10
patients in care on an average day
A rough measure of size. Smaller can mean more personal. Larger can mean more resources.
How this hospice compares nationally
Bars show national standing on measures from the CMS Hospice Care Index. A fuller bar means this hospice does better than more of the hospices CMS tracks.
- Nurse care minutes per home care day11.7 min
Ranks better than about 43% of hospices nationally on this measure.
What this measures
The average minutes of nursing care per day for patients getting routine care at home, based on Medicare claims. More nurse time usually means more hands-on support.
- Skilled nursing on weekends27.8%
Ranks better than about 99% of hospices nationally on this measure.
What this measures
The share of skilled nursing time delivered on Saturdays and Sundays. Symptoms do not wait for weekdays, so weekend coverage matters.
- Nurse visits in the last days of life73.7%
Ranks better than about 9% of hospices nationally on this measure.
What this measures
The share of patients who got nurse visits in their final days of life. This is when families tend to need the most support.
- Gaps in nursing visits93.8%
Ranks better than about 3% of hospices nationally on this measure.
What this measures
How often patients went more than a week without a nursing visit. Fewer gaps mean steadier attention.
- Patients discharged alive early in care10%
Ranks better than about 26% of hospices nationally on this measure.
What this measures
The share of patients who left hospice alive within the first week of care. A rate of 0% means it did not happen to any of their patients.
- Patients discharged alive after 6 months40%
Ranks better than about 40% of hospices nationally on this measure.
What this measures
The share of patients discharged alive after six months or more in hospice care.
- Hospital transfers near the end of care10%
Ranks better than about 35% of hospices nationally on this measure.
What this measures
The share of patients who left hospice, spent time in the hospital, then came back to hospice.
- Hospital stays that interrupt hospice10%
Ranks better than about 2% of hospices nationally on this measure.
What this measures
The share of patients who left hospice, went to the hospital, and died there soon after.
- Days at higher levels of care (CHC or GIP)67th percentile
What this measures
The share of care days delivered at higher levels, such as continuous home care or inpatient care. Shown only as a national rank because small percentages round to zero.
- Medicare spending per patient$38,214 · 98th percentile
What this measures
What Medicare paid per patient for this hospice's care. Higher or lower spending is not a quality judgment by itself.
Conditions of patients in their care
Share of patients by primary diagnosis. Useful if you want a team with experience in a specific condition.
- Dementia52%
Source: Centers for Medicare & Medicaid Services, reporting period January 2023 through December 2024. Percentiles are computed by CMS across all reporting hospices.
About BEST QUALITY CARE HOSPICE, INC
BEST QUALITY CARE HOSPICE, INC serves families in Lake Elsinore, California. This provider offers hospice care services for patients in Riverside County. They have been certified by Medicare since late 2018. The agency holds accreditation from CHAP. This organization sets high standards for how hospice care works. Accreditation shows they meet national rules for safety and care quality. It is a sign of their commitment to good service.
Provider Details
This is a for-profit hospice agency. They operate as a freestanding hospice in Lake Elsinore. Being a for-profit group means they follow specific rules for business and care. CHAP accreditation is a voluntary process for the agency. It means an outside group checked their work. They looked at how the team cares for patients. This helps families know the agency follows strict guidelines. Most people want to know that an agency works hard to keep its standards high. The agency team includes two registered nurses and one licensed practical nurse. This team handles the daily needs of their patients in the local area.
Quality Rating Note
What Is Hospice Care Like in LAKE ELSINORE?
Hospice care in this part of Riverside County focuses on comfort for the patient. The team visits you at home or in a facility. They manage pain and other symptoms. The staff at this agency consists of six employees. This includes two registered nurses and one licensed practical nurse. They work to support your family members during a hard time. You can expect regular visits to monitor how things are going. The team talks with your doctor to make sure the plan is right. They provide care that fits your specific needs. It is about keeping the patient comfortable and safe in their own home. You will work closely with the nurses. They serve as your main point of contact for medical questions.
What to Ask When Choosing a Hospice Provider
You should ask questions to find the right fit for your family. Start by asking how the team handles pain at night. Ask how fast they can get a nurse to your home. You should also ask how they help family caregivers manage stress. Ask how many patients each nurse sees in a week. This tells you how much time they have for your loved one. Ask about their backup plans for weekends and holidays. You need to know who will answer the phone if you call at midnight. Get clear answers about their weekend visit schedule. It helps to have these details written down. Keep your notes in one place as you talk to different agencies.
Preserve Your Family Stories
Your loved one has a lifetime of stories that deserve to be kept for future generations. Start documenting these memories today.
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