HospiceScout

UPWM HEALTHCARE LLC

For-ProfitCHAP AccreditedFreestanding Hospice

Provider Information

Address
2372 MORSE AVE
IRVINE, CA 92614
Ownership Type
For-Profit
Medicare Certified Since
August 17, 2021

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CMS Quality Ratings

Overall Rating
Not yet rated

Composite score combining quality measures and patient survey results.

Quality of Care
Not yet rated

Based on the CMS Hospice Care Index — 10 operational quality indicators including visits near death, nursing minutes, and care transitions.

Patient Satisfaction
Not yet rated

CAHPS Hospice Survey — family caregivers rate communication, symptom management, respect, and overall experience.

Quality of Care derived from CMS Hospice Care Index. Patient Satisfaction from the CMS CAHPS Hospice Survey. Overall is the equally-weighted average of both. All source data published by the Centers for Medicare & Medicaid Services.

Staffing & Capacity

Staffing breakdown for UPWM HEALTHCARE LLC
RoleStaff Count
Registered Nurses (RN)1
Licensed Practical Nurses (LPN)1
Volunteers1

5

Total Employees

Staffing data as reported to the Centers for Medicare & Medicaid Services.

Inpatient Care and Medical Equipment

Hospices report these services to Medicare when they are certified. This is what UPWM HEALTHCARE LLC reported, not a check of what it offers today. Confirm current arrangements with the hospice.

Short-term inpatient care
Arranged through another hospital or nursing home

Short stays in a hospice inpatient unit, hospital, or nursing home for pain or symptoms that cannot be managed where the patient lives, or to give family caregivers a break.

Type of inpatient care
Both general inpatient care and respite care
Medical supplies and equipment
Brought in through an outside supplier

Equipment and supplies tied to the terminal illness and the plan of care, such as a hospital bed, oxygen, wound supplies, or a wheelchair.

Medicare lets hospices provide these services through arrangements with other organizations. Either way, the hospice stays responsible for the covered care in the patient’s plan of care.

Reported by this hospice to the Centers for Medicare & Medicaid Services when it was certified in 2021.

About UPWM HEALTHCARE LLC

UPWM HEALTHCARE LLC is a hospice provider located in Irvine, California. They offer end-of-life care services to families in the Orange County area. The agency has been certified by Medicare since August 2021. They hold accreditation from CHAP. This means an outside group checked their work to make sure they follow high standards of care. Most people do not know that accreditation is voluntary. Choosing a team that seeks this seal shows they want to keep their standards high. It is a sign of their commitment to the people they serve. Finding the right support in your own city is a big step. This provider operates as a for-profit hospice agency. They aim to provide comfort and support during a difficult time for your loved ones. You can reach their office at 800-970-5518 to learn more about their specific care plans.

Provider Background

This hospice is a freestanding agency. It is owned as a for-profit entity. The team is small, with five total employees. Their staff includes one registered nurse and one licensed practical nurse. They also have one volunteer on their team. Accreditation from CHAP is a key detail for families to consider. This organization reviews hospice agencies to ensure they meet strict rules. They look at how the agency handles medical care and patient safety. Because this is a smaller team, you might get more personal attention. That is a unique benefit of a smaller staff. But you should always ask how they handle after-hours calls. You need to know that someone is available when a crisis happens at night. Having a nurse on call is a standard expectation for any hospice provider. Make sure to ask about their response times during your first visit or phone call.

Quality Ratings Update

Official quality ratings for this provider are not yet available from CMS. We encourage you to ask the agency directly about their internal quality goals and their process for hearing from families.

What Is Hospice Care Like in IRVINE?

Hospice care in Irvine focuses on comfort. It helps patients live their final days with as much peace as possible. The team visits the patient wherever they call home. This could be a house or a care facility. Because UPWM HEALTHCARE LLC is a small team, the care can feel very focused. They have one registered nurse and one licensed practical nurse to manage medical needs. They also have one volunteer to help with visits. This mix of staff ensures that basic needs are met. You should ask how they coordinate care with your primary doctor. Good hospice care relies on a team approach. The goal is to manage pain and support the family. It is about making each day count. You want a team that talks to you often. Communication is the most important part of the process. Do not be afraid to ask how they share updates with you.

What to Ask When Choosing a Hospice Provider

Choosing a hospice provider is a hard task. You should start by asking about their staff availability. Ask who will come to the house on weekends. Ask how many patients each nurse usually sees. This helps you know if they have time for your family. Ask how they handle pain management if it changes quickly. You want a plan that is flexible. Ask what happens if you have an emergency at 2 AM. Do they have a nurse who can come to the home? Finally, ask for a list of the services they provide. Do they offer help for family caregivers? Do they provide respite care if you need a break? Make sure you feel heard when you ask these questions. A good agency will take the time to answer every single one. You deserve to feel comfortable with your choice. Keep asking until you feel at peace with your decision.

Keep Your Family Stories Alive

Your loved one has a life full of stories that deserve to be remembered forever. We can help you record these memories so they are never lost.

Preserve Memories

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Helpful Guides for Families

Some stories are worth writing down

Between the calls and the paperwork, many families wish they had asked more about the person at the center of it all. A recorded conversation, a favorite recipe, the story behind an old photo. Small things now can mean a great deal later. Our legacy guides show simple ways to start.