LOVING TOUCH HOSPICE AND PALLIATIVE CARE INC
Provider Information
- Address
- 2151 MICHELSON DR. SUITE 265
IRVINE, CA 92612 - Ownership Type
- For-Profit
- Medicare Certified Since
- June 16, 2021
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CMS Quality Ratings
Composite score combining quality measures and patient survey results.
Based on the CMS Hospice Care Index — 10 operational quality indicators including visits near death, nursing minutes, and care transitions.
CAHPS Hospice Survey — family caregivers rate communication, symptom management, respect, and overall experience.
CMS scores as of May 2026. Quality of Care derived from CMS Hospice Care Index. Patient Satisfaction from the CMS CAHPS Hospice Survey. Overall is the equally-weighted average of both. All source data published by the Centers for Medicare & Medicaid Services.
Staffing & Capacity
| Role | Staff Count |
|---|---|
| Registered Nurses (RN) | 2 |
| Licensed Practical Nurses (LPN) | 1 |
| Physicians | 2 |
| Volunteers | 1 |
8
Total Employees
Staffing data as reported to the Centers for Medicare & Medicaid Services.
Inpatient Care and Medical Equipment
Hospices report these services to Medicare when they are certified. This is what LOVING TOUCH HOSPICE AND PALLIATIVE CARE INC reported, not a check of what it offers today. Confirm current arrangements with the hospice.
- Short-term inpatient care
- Provided directly by this hospice
- Type of inpatient care
- Both general inpatient care and respite care
Short stays in a hospice inpatient unit, hospital, or nursing home for pain or symptoms that cannot be managed where the patient lives, or to give family caregivers a break.
Reported by this hospice to the Centers for Medicare & Medicaid Services when it was certified in 2021.
Care Details from Medicare Data
Medicare computes these numbers from claims and required reporting. They show how LOVING TOUCH HOSPICE AND PALLIATIVE CARE INC compares to hospices nationwide.
8.7 minutes
of nurse care per routine home care day, on average
That is the 13th percentile among hospices nationally. The national median is about 12 minutes.
26
patients in care on an average day
A rough measure of size. Smaller can mean more personal. Larger can mean more resources.
How this hospice compares nationally
Bars show national standing on measures from the CMS Hospice Care Index. A fuller bar means this hospice does better than more of the hospices CMS tracks.
- Nurse care minutes per home care day8.7 min
Ranks better than about 13% of hospices nationally on this measure.
What this measures
The average minutes of nursing care per day for patients getting routine care at home, based on Medicare claims. More nurse time usually means more hands-on support.
- Skilled nursing on weekends17.6%
Ranks better than about 92% of hospices nationally on this measure.
What this measures
The share of skilled nursing time delivered on Saturdays and Sundays. Symptoms do not wait for weekdays, so weekend coverage matters.
- Nurse visits in the last days of life67.4%
Ranks better than about 7% of hospices nationally on this measure.
What this measures
The share of patients who got nurse visits in their final days of life. This is when families tend to need the most support.
- Gaps in nursing visits92.3%
Ranks better than about 4% of hospices nationally on this measure.
What this measures
How often patients went more than a week without a nursing visit. Fewer gaps mean steadier attention.
- Patients discharged alive early in care12.8%
Ranks better than about 14% of hospices nationally on this measure.
What this measures
The share of patients who left hospice alive within the first week of care. A rate of 0% means it did not happen to any of their patients.
- Patients discharged alive after 6 months44.7%
Ranks better than about 28% of hospices nationally on this measure.
What this measures
The share of patients discharged alive after six months or more in hospice care.
- Hospital transfers near the end of care6.4%
Ranks better than about 54% of hospices nationally on this measure.
What this measures
The share of patients who left hospice, spent time in the hospital, then came back to hospice.
- Hospital stays that interrupt hospice4.3%
Ranks better than about 14% of hospices nationally on this measure.
What this measures
The share of patients who left hospice, went to the hospital, and died there soon after.
- Days at higher levels of care (CHC or GIP)89th percentile
What this measures
The share of care days delivered at higher levels, such as continuous home care or inpatient care. Shown only as a national rank because small percentages round to zero.
- Medicare spending per patient$25,927 · 84th percentile
What this measures
What Medicare paid per patient for this hospice's care. Higher or lower spending is not a quality judgment by itself.
Care steps completed at admissionShow detailsMedicare tracked 8 required care steps for new patients here, completed for 20% of patients or more. Most hospices score above 90 percent.
- Pain screening98.6%
- Pain assessment82.6%
- Breathing difficulty screening98.6%
- Breathing difficulty treatment69.6%
- Treatment preferences discussed100%
- Beliefs and values discussed100%
- Visits in the last days of life20%
- All care steps completed83.6%
Conditions of patients in their care
Share of patients by primary diagnosis. Useful if you want a team with experience in a specific condition.
- Cancer25%
- Dementia37%
- Other conditions20%
Source: Centers for Medicare & Medicaid Services, reporting period January 2023 through December 2024. Percentiles are computed by CMS across all reporting hospices.
Compassionate Care in Irvine
Loving Touch Hospice and Palliative Care Inc serves families throughout Irvine and the surrounding Orange County area. They provide specialized end-of-life care designed to support both patients and their loved ones. Their team focuses on comfort, dignity, and managing symptoms during a very difficult time. It is about helping your family focus on the moments that matter most.
This provider operates out of their office on Michelson Drive. They offer a range of services aimed at improving quality of life for those with serious health needs. Whether you need pain management or emotional support, they are there to help. Choosing the right team can make a world of difference for your peace of mind. You deserve care that feels personal and kind.
About Loving Touch Hospice and Palliative Care Inc
Loving Touch is a for-profit provider that has been Medicare certified since June 2021. This certification means they meet strict federal standards for patient care and safety. Being in business for a few years shows they have established their routines and team structure. That is a big deal when you are looking for stability and experience.
You might wonder what for-profit status means for your family. It simply means the organization is structured as a business while still following all Medicare rules. They are held to the same high quality measures as non-profits. The key is to look at their track record and how they treat the people they serve. Feel free to ask them about their staff and how they handle after-hours calls. You have the right to get clear, honest answers before you sign any paperwork.
Quality of Care Rating
Understanding Hospice Care in Irvine
Hospice care in Orange County is about much more than just medical visits. It is a philosophy of care that puts the patient’s wishes at the center of every decision. Most people do not realize that hospice can take place right in your own home. You do not have to be in a hospital to get high-quality support. The goal is to keep your loved one comfortable and surrounded by family.
The thing is, many families wait too long to start hospice. They think it is only for the very last days of life. But hospice can provide six months or more of support if a doctor deems it appropriate. This extra time allows the care team to build a real relationship with your family. It helps to have that extra set of hands when things get overwhelming. You don't have to carry this burden alone.
What to Ask When Choosing a Hospice Provider
Finding the right provider can feel like a heavy task. Start by asking how quickly they can arrive if you have an urgent problem at night. You should also ask how many staff members live near your area. Knowing they can get to you fast provides real comfort.
- How does your team handle pain management?
- Who will be my main contact person for questions?
- Can you tell me about your volunteer services?
- How do you support family members after a loss?
Ask these questions during your first meeting. Pay attention to how they make you feel. Do they listen closely, or are they just checking boxes? You want a partner who listens and respects your family's unique needs. Trust your gut feeling. If something feels off, it is okay to keep looking for a better fit.
Preserving Your Family's Story
During this time, the stories and memories you share become your most precious belongings. We provide tools to help you capture these moments for future generations to cherish.
Start Preserving MemoriesOther Hospice Providers Nearby
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Helpful Guides for Families
Starting the End-of-Life Conversation: A Family Guide
Starting the end-of-life conversation is hard. Our guide provides scripts, expert tips, and Medicare insights to help you navigate this talk with confidence.
How to Choose a Hospice Provider: A Family’s Complete Guide
Feeling overwhelmed? Our hospice selection guide helps you compare providers, understand Medicare benefits, and make the best choice for your loved one today.
Hospice vs Palliative Care: Understanding the Difference
Confused about hospice vs palliative care? We break down the key differences, benefits, and how to choose the right end-of-life care for your loved one.
Some stories are worth writing down
Between the calls and the paperwork, many families wish they had asked more about the person at the center of it all. A recorded conversation, a favorite recipe, the story behind an old photo. Small things now can mean a great deal later. Our legacy guides show simple ways to start.