HEARTFORD HOSPICE
Provider Information
- Address
- 3 PARK PLZ, SUITE 450
IRVINE, CA 92614 - Ownership Type
- For-Profit
- Medicare Certified Since
- October 28, 2020
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CMS Quality Ratings
Composite score combining quality measures and patient survey results.
Based on the CMS Hospice Care Index — 10 operational quality indicators including visits near death, nursing minutes, and care transitions.
CAHPS Hospice Survey — family caregivers rate communication, symptom management, respect, and overall experience.
CMS scores as of May 2026. Quality of Care derived from CMS Hospice Care Index. Patient Satisfaction from the CMS CAHPS Hospice Survey. Overall is the equally-weighted average of both. All source data published by the Centers for Medicare & Medicaid Services.
Staffing & Capacity
| Role | Staff Count |
|---|---|
| Registered Nurses (RN) | 1 |
| Licensed Practical Nurses (LPN) | 1 |
| Volunteers | 1 |
5
Total Employees
Staffing data as reported to the Centers for Medicare & Medicaid Services.
Inpatient Care and Medical Equipment
Hospices report these services to Medicare when they are certified. This is what HEARTFORD HOSPICE reported, not a check of what it offers today. Confirm current arrangements with the hospice.
- Short-term inpatient care
- Arranged through another hospital or nursing home
- Type of inpatient care
- Both general inpatient care and respite care
- Medical supplies and equipment
- Brought in through an outside supplier
Short stays in a hospice inpatient unit, hospital, or nursing home for pain or symptoms that cannot be managed where the patient lives, or to give family caregivers a break.
Equipment and supplies tied to the terminal illness and the plan of care, such as a hospital bed, oxygen, wound supplies, or a wheelchair.
Medicare lets hospices provide these services through arrangements with other organizations. Either way, the hospice stays responsible for the covered care in the patient’s plan of care.
Reported by this hospice to the Centers for Medicare & Medicaid Services when it was certified in 2020.
Care Details from Medicare Data
Medicare computes these numbers from claims and required reporting. They show how HEARTFORD HOSPICE compares to hospices nationwide.
24.2 minutes
of nurse care per routine home care day, on average
That is the 98th percentile among hospices nationally. The national median is about 12 minutes.
80
patients in care on an average day
A rough measure of size. Smaller can mean more personal. Larger can mean more resources.
How this hospice compares nationally
Bars show national standing on measures from the CMS Hospice Care Index. A fuller bar means this hospice does better than more of the hospices CMS tracks.
- Nurse care minutes per home care day24.2 min
Ranks better than about 98% of hospices nationally on this measure.
What this measures
The average minutes of nursing care per day for patients getting routine care at home, based on Medicare claims. More nurse time usually means more hands-on support.
- Skilled nursing on weekends10.3%
Ranks better than about 71% of hospices nationally on this measure.
What this measures
The share of skilled nursing time delivered on Saturdays and Sundays. Symptoms do not wait for weekdays, so weekend coverage matters.
- Nurse visits in the last days of life100%
Ranks better than about 99% of hospices nationally on this measure.
What this measures
The share of patients who got nurse visits in their final days of life. This is when families tend to need the most support.
- Gaps in nursing visits14.1%
Ranks better than about 93% of hospices nationally on this measure.
What this measures
How often patients went more than a week without a nursing visit. Fewer gaps mean steadier attention.
- Patients discharged alive early in care1.2%
Ranks better than about 81% of hospices nationally on this measure.
What this measures
The share of patients who left hospice alive within the first week of care. A rate of 0% means it did not happen to any of their patients.
- Patients discharged alive after 6 months53.1%
Ranks better than about 13% of hospices nationally on this measure.
What this measures
The share of patients discharged alive after six months or more in hospice care.
- Hospital transfers near the end of care4.9%
Ranks better than about 62% of hospices nationally on this measure.
What this measures
The share of patients who left hospice, spent time in the hospital, then came back to hospice.
- Hospital stays that interrupt hospice0%
Ranks better than about 55% of hospices nationally on this measure.
What this measures
The share of patients who left hospice, went to the hospital, and died there soon after.
- Days at higher levels of care (CHC or GIP)52nd percentile
What this measures
The share of care days delivered at higher levels, such as continuous home care or inpatient care. Shown only as a national rank because small percentages round to zero.
- Medicare spending per patient$14,635 · 32nd percentile
What this measures
What Medicare paid per patient for this hospice's care. Higher or lower spending is not a quality judgment by itself.
Care steps completed at admissionShow detailsMedicare tracked 9 required care steps for new patients here, completed for 52.2% of patients or more. Most hospices score above 90 percent.
- Pain screening99.7%
- Pain assessment99%
- Breathing difficulty screening100%
- Breathing difficulty treatment100%
- Treatment preferences discussed100%
- Beliefs and values discussed100%
- Bowel care for patients on opioids100%
- Visits in the last days of life52.2%
- All care steps completed99.3%
Conditions of patients in their care
Share of patients by primary diagnosis. Useful if you want a team with experience in a specific condition.
- Cancer10%
- Dementia53%
- Heart and circulatory disease22%
- Lung and respiratory disease4%
- Stroke5%
- Other conditions7%
Source: Centers for Medicare & Medicaid Services, reporting period January 2023 through December 2024. Percentiles are computed by CMS across all reporting hospices.
Hospice Care in Irvine
Heartford Hospice serves patients and families in Irvine, California. They provide end-of-life care focused on comfort and dignity. Their team works to manage pain and support emotional needs. You can find their main office at 3 Park Plaza, Suite 550. They are a Medicare-certified provider that has served the Orange County area since October 2020. This team aims to help patients live their final days with peace. Their staff is trained to help families navigate this difficult time. They focus on the physical and spiritual health of every person in their care. Choosing the right hospice is an important step for your family. Heartford Hospice offers professional services to meet these needs in the Irvine community.
About HEARTFORD HOSPICE
Heartford Hospice is a for-profit provider based in Orange County. They received their Medicare certification on October 28, 2020. This certification shows they meet federal standards for hospice care. Families should know that for-profit status means they are a private business. They still must follow strict rules set by Medicare for patient care quality. Their team includes doctors, nurses, and aides who work together. They visit patients at home or in care facilities. Their goal is to make sure the patient stays comfortable. They also offer support to the family members who provide daily care. Understanding these details helps you decide if they are a good match for your loved one. Always ask about their specific staff availability in your area.
Quality Performance
Understanding Hospice Care in IRVINE
Hospice care is a special way to support people with serious illnesses. In Irvine, many families choose hospice when cure-focused treatment is no longer the main goal. The focus shifts to comfort, pain management, and peace of mind. Hospice teams usually include nurses, social workers, and chaplains. They visit the patient wherever they call home. This might be a private house or a nursing facility. Medicare pays for most hospice services for those who qualify. The care team creates a plan to help with physical pain and emotional stress. They also provide equipment and medicines related to the illness. Hospice is about making every day count. It is not just about the end of life. It is about living well with the time that remains.
What to Ask When Choosing a Hospice Provider
Choosing a hospice provider is a big decision for your family. You should feel comfortable with the team you pick. Here are some questions to help you get the right answers:
- How quickly can a nurse get to my home if there is an emergency?
- What specific services does your team offer to help with family grief?
- How do you manage pain and other symptoms for your patients?
- How often will a nurse or aide visit my loved one each week?
- Can you explain your philosophy on care and how you support family wishes?
Write down your questions before you call. It is okay to ask for more information until you feel ready. Take your time to find a team that feels right for your family's unique situation.
Preserve Your Family Stories
Your loved one has a life full of memories and wisdom. Capturing these stories now can be a comfort for your whole family. Learn how to record these precious moments today.
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A Complete End of Life Planning Checklist for Families
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Some stories are worth writing down
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