HOSPICE OF IE AND OC
Provider Information
- Address
- 22365 BARTON ROAD SUITE 100
GRAND TERRACE, CA 92313 - Ownership Type
- For-Profit
- Medicare Certified Since
- February 26, 2016
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CMS Quality Ratings
Composite score combining quality measures and patient survey results.
Based on the CMS Hospice Care Index — 10 operational quality indicators including visits near death, nursing minutes, and care transitions.
CAHPS Hospice Survey — family caregivers rate communication, symptom management, respect, and overall experience.
CMS scores as of May 2026. Quality of Care derived from CMS Hospice Care Index. Patient Satisfaction from the CMS CAHPS Hospice Survey. Overall is the equally-weighted average of both. All source data published by the Centers for Medicare & Medicaid Services.
Staffing & Capacity
| Role | Staff Count |
|---|---|
| Registered Nurses (RN) | 1 |
| Licensed Practical Nurses (LPN) | 1 |
| Physicians | 1 |
| Volunteers | 1 |
6
Total Employees
Staffing data as reported to the Centers for Medicare & Medicaid Services.
Inpatient Care and Medical Equipment
Hospices report these services to Medicare when they are certified. This is what HOSPICE OF IE AND OC reported, not a check of what it offers today. Confirm current arrangements with the hospice.
- Short-term inpatient care
- Arranged through another hospital or nursing home
- Type of inpatient care
- Both general inpatient care and respite care
- Medical supplies and equipment
- Brought in through an outside supplier
Short stays in a hospice inpatient unit, hospital, or nursing home for pain or symptoms that cannot be managed where the patient lives, or to give family caregivers a break.
Equipment and supplies tied to the terminal illness and the plan of care, such as a hospital bed, oxygen, wound supplies, or a wheelchair.
Medicare lets hospices provide these services through arrangements with other organizations. Either way, the hospice stays responsible for the covered care in the patient’s plan of care.
Reported by this hospice to the Centers for Medicare & Medicaid Services when it was certified in 2019.
Care Details from Medicare Data
Medicare computes these numbers from claims and required reporting. They show how HOSPICE OF IE AND OC compares to hospices nationwide.
7.1 minutes
of nurse care per routine home care day, on average
That is the 5th percentile among hospices nationally. The national median is about 12 minutes.
15
patients in care on an average day
A rough measure of size. Smaller can mean more personal. Larger can mean more resources.
How this hospice compares nationally
Bars show national standing on measures from the CMS Hospice Care Index. A fuller bar means this hospice does better than more of the hospices CMS tracks.
- Nurse care minutes per home care day7.1 min
Ranks better than about 5% of hospices nationally on this measure.
What this measures
The average minutes of nursing care per day for patients getting routine care at home, based on Medicare claims. More nurse time usually means more hands-on support.
- Skilled nursing on weekends4.6%
Ranks better than about 12% of hospices nationally on this measure.
What this measures
The share of skilled nursing time delivered on Saturdays and Sundays. Symptoms do not wait for weekdays, so weekend coverage matters.
- Nurse visits in the last days of life66.7%
Ranks better than about 7% of hospices nationally on this measure.
What this measures
The share of patients who got nurse visits in their final days of life. This is when families tend to need the most support.
- Gaps in nursing visits84.8%
Ranks better than about 9% of hospices nationally on this measure.
What this measures
How often patients went more than a week without a nursing visit. Fewer gaps mean steadier attention.
- Patients discharged alive early in care6.7%
Ranks better than about 47% of hospices nationally on this measure.
What this measures
The share of patients who left hospice alive within the first week of care. A rate of 0% means it did not happen to any of their patients.
- Patients discharged alive after 6 months30%
Ranks better than about 69% of hospices nationally on this measure.
What this measures
The share of patients discharged alive after six months or more in hospice care.
- Hospital transfers near the end of care6.7%
Ranks better than about 52% of hospices nationally on this measure.
What this measures
The share of patients who left hospice, spent time in the hospital, then came back to hospice.
- Hospital stays that interrupt hospice0%
Ranks better than about 55% of hospices nationally on this measure.
What this measures
The share of patients who left hospice, went to the hospital, and died there soon after.
- Days at higher levels of care (CHC or GIP)81st percentile
What this measures
The share of care days delivered at higher levels, such as continuous home care or inpatient care. Shown only as a national rank because small percentages round to zero.
- Medicare spending per patient$27,299 · 87th percentile
What this measures
What Medicare paid per patient for this hospice's care. Higher or lower spending is not a quality judgment by itself.
Care steps completed at admissionShow detailsMedicare tracked 8 required care steps for new patients here, completed for 5% of patients or more. Most hospices score above 90 percent.
- Pain screening98.2%
- Pain assessment83.3%
- Breathing difficulty screening98.2%
- Breathing difficulty treatment90.6%
- Treatment preferences discussed100%
- Beliefs and values discussed100%
- Visits in the last days of life5%
- All care steps completed78.2%
Conditions of patients in their care
Share of patients by primary diagnosis. Useful if you want a team with experience in a specific condition.
- Heart and circulatory disease32%
- Other conditions25%
Source: Centers for Medicare & Medicaid Services, reporting period January 2023 through December 2024. Percentiles are computed by CMS across all reporting hospices.
Hospice of IE and OC
Hospice of IE and OC provides end-of-life care in Grand Terrace, California. This provider offers services to patients and their families in San Bernardino County. They have been certified by Medicare since early 2016. The team holds accreditation from the Joint Commission. This is an independent group that checks if a clinic meets high safety standards. Most people find this helpful when they look for local care options. The agency operates as a for-profit hospice provider. They aim to support patients who need comfort and relief from symptoms. Having a local team can make a difference for families in this area. It keeps the care close to home. You can reach them at 909-800-3972 to learn more about their specific services. They serve the community with a clear focus on medical standards and safety.
About Hospice of IE and OC
This hospice operates as a for-profit organization. They first gained Medicare certification in February 2016. The agency is a freestanding hospice, which means it works as its own entity. A key part of their profile is the Joint Commission accreditation. This group reviews health organizations to ensure they follow strict quality rules. They check for safety and how well the staff cares for patients. When a hospice meets these standards, it shows they value high-quality care. Families should know that this accreditation is voluntary but shows a strong commitment to service. The agency manages care through a small, dedicated staff. This includes one registered nurse and one licensed practical nurse. They also have one physician and one volunteer on the team. This team structure helps them keep a close eye on patient needs. You can ask them how their team size helps them provide care for your loved one.
Quality of Care
What Is Hospice Care Like in Grand Terrace?
Hospice care in this part of California focuses on comfort for the whole family. The goal is to manage pain and improve the quality of daily life. At Hospice of IE and OC, the team includes one physician and one registered nurse. They also work with one licensed practical nurse and one volunteer. This small group works together to visit patients at home. They help with physical pain and provide emotional support for the family. Because the team is small, they can often build a closer bond with the people they serve. Most families want to know that their nurse is available when problems arise. You should ask about how their team coordinates visits during the week. Getting clear answers about their daily schedule will help you feel more at ease. Local hospice care is meant to bring peace during a hard time.
What to Ask When Choosing a Hospice Provider
Choosing the right care is a big step for any family. You should feel comfortable with the team you pick. Start by asking how the staff handles pain management after hours. It is good to know who you will call at night. Ask about the role of the nurse in the weekly care plan. You should also ask how often the physician visits the patient. Another good question is how they support family members with grief. Do they offer meetings or phone calls for support? Ask if they have experience with the specific condition your loved one has. Finally, ask what the volunteer does during their visits. You deserve to know how each person on the team contributes to the comfort of your loved one. Clear answers will help you make the best choice for your family. Take your time to get the facts you need today.
Preserve Your Family Stories
Your loved one has a life full of stories that deserve to be kept for future generations. Start recording these memories today.
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