HospiceScout

SOUL HOSPICE CARE, INC.

Provider Information

Address
2930 HONOLULU AVE SUITE 200
GLENDALE, CA 91214
Medicare Certified Since
July 26, 2022

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CMS Quality Ratings

Overall Rating

Composite score combining quality measures and patient survey results.

Quality of Care

Based on the CMS Hospice Care Index — 10 operational quality indicators including visits near death, nursing minutes, and care transitions.

Patient Satisfaction
Not yet rated

CAHPS Hospice Survey — family caregivers rate communication, symptom management, respect, and overall experience.

CMS scores as of May 2026. Quality of Care derived from CMS Hospice Care Index. Patient Satisfaction from the CMS CAHPS Hospice Survey. Overall is the equally-weighted average of both. All source data published by the Centers for Medicare & Medicaid Services.

Care Details from Medicare Data

Medicare computes these numbers from claims and required reporting. They show how SOUL HOSPICE CARE, INC. compares to hospices nationwide.

11.1 minutes

of nurse care per routine home care day, on average

That is the 37th percentile among hospices nationally. The national median is about 12 minutes.

22

patients in care on an average day

A rough measure of size. Smaller can mean more personal. Larger can mean more resources.

How this hospice compares nationally

Bars show national standing on measures from the CMS Hospice Care Index. A fuller bar means this hospice does better than more of the hospices CMS tracks.

  • Nurse care minutes per home care day11.1 min

    Ranks better than about 37% of hospices nationally on this measure.

    What this measures

    The average minutes of nursing care per day for patients getting routine care at home, based on Medicare claims. More nurse time usually means more hands-on support.

  • Skilled nursing on weekends21.8%

    Ranks better than about 96% of hospices nationally on this measure.

    What this measures

    The share of skilled nursing time delivered on Saturdays and Sundays. Symptoms do not wait for weekdays, so weekend coverage matters.

  • Nurse visits in the last days of life40%

    Ranks better than about 2% of hospices nationally on this measure.

    What this measures

    The share of patients who got nurse visits in their final days of life. This is when families tend to need the most support.

  • Gaps in nursing visits76.6%

    Ranks better than about 17% of hospices nationally on this measure.

    What this measures

    How often patients went more than a week without a nursing visit. Fewer gaps mean steadier attention.

  • Patients discharged alive early in care1.7%

    Ranks better than about 79% of hospices nationally on this measure.

    What this measures

    The share of patients who left hospice alive within the first week of care. A rate of 0% means it did not happen to any of their patients.

  • Patients discharged alive after 6 months16.9%

    Ranks better than about 91% of hospices nationally on this measure.

    What this measures

    The share of patients discharged alive after six months or more in hospice care.

  • Hospital transfers near the end of care0%

    Ranks better than about 81% of hospices nationally on this measure.

    What this measures

    The share of patients who left hospice, spent time in the hospital, then came back to hospice.

  • Hospital stays that interrupt hospice0%

    Ranks better than about 55% of hospices nationally on this measure.

    What this measures

    The share of patients who left hospice, went to the hospital, and died there soon after.

  • Days at higher levels of care (CHC or GIP)79th percentile
    What this measures

    The share of care days delivered at higher levels, such as continuous home care or inpatient care. Shown only as a national rank because small percentages round to zero.

  • Medicare spending per patient$24,494 · 80th percentile
    What this measures

    What Medicare paid per patient for this hospice's care. Higher or lower spending is not a quality judgment by itself.

Care steps completed at admissionShow detailsMedicare tracked 7 required care steps for new patients here, completed for 93.9% of patients or more. Most hospices score above 90 percent.
  • Pain screening100%
  • Pain assessment95.3%
  • Breathing difficulty screening100%
  • Breathing difficulty treatment97.3%
  • Treatment preferences discussed100%
  • Beliefs and values discussed100%
  • All care steps completed93.9%

Conditions of patients in their care

Share of patients by primary diagnosis. Useful if you want a team with experience in a specific condition.

  • Dementia19%
  • Heart and circulatory disease48%
  • Lung and respiratory disease19%

Source: Centers for Medicare & Medicaid Services, reporting period January 2023 through December 2024. Percentiles are computed by CMS across all reporting hospices.

Compassionate Care in Glendale

SOUL HOSPICE CARE, INC. serves families in Glendale, California, from their office on Honolulu Avenue. Choosing hospice is a deeply personal decision for any family. This team offers specialized end-of-life care designed to bring comfort and peace to your loved one. They focus on managing pain and supporting the emotional needs of the entire family unit. The thing is, hospice is not just about the final days. It is about making every remaining moment count. Whether you are at home or in a care facility, their staff works to ensure your loved one stays comfortable. That is their main goal. It is a local option for families in Los Angeles County who need reliable, certified support during a difficult time. They aim to provide a gentle transition while honoring the wishes and values of the people they serve every single day.

About SOUL HOSPICE CARE, INC.

SOUL HOSPICE CARE, INC. has been a Medicare-certified provider since July 26, 2022. This certification means they meet strict federal standards for safety and quality. When you look for a hospice provider, you want to know they have been vetted by the government. That is exactly what this date tells you. The agency operates out of their Glendale location to provide care across the surrounding area. Families should know that Medicare covers almost all costs for hospice services when a doctor confirms a terminal illness. This includes medications, medical equipment, and visits from nurses or aides. It is helpful to understand that this agency has a clear history of compliance. They have been doing this work in the community for a few years now. Choosing a certified agency gives you peace of mind. You know they follow the rules set by federal experts to keep patients safe and comfortable.

High Quality Standards

SOUL HOSPICE CARE, INC. holds a strong 4.5 out of 5-star overall rating from Medicare. They also earned a 4.5-star rating for their quality of care. These scores come from the CMS Hospice Care Index, which measures how well providers handle pain, symptoms, and communication with families.

Understanding Hospice Care in Glendale

Glendale is part of a large, busy network of healthcare providers in Los Angeles County. Finding the right hospice team can feel overwhelming because there are so many choices. But remember, hospice is a benefit provided by Medicare. It is a service, not a place. Most families choose to receive this care in their own homes. The team comes to you. This keeps your loved one in a familiar space surrounded by their own things. That makes a huge difference. In this area, providers must coordinate with local hospitals and specialists to ensure care is seamless. It is about having a team that knows the local systems. That said, the most important part is the relationship you build with your care team. You need people who listen. You need people who show up when you call. Having a provider with high quality ratings, like this one, helps ensure your family gets the support they deserve.

What to Ask When Choosing a Hospice Provider

You have the right to interview any hospice agency before you sign up. Here are a few questions that help you get the truth. First, ask how quickly a nurse can get to your home if there is an emergency at night. You want to know they are truly available 24/7. Second, ask how they handle pain and difficult symptoms. Good care means your loved one is never left in pain. Third, ask how often a nurse will visit each week. It is helpful to have a clear schedule. Finally, ask how they support the family's emotional needs. Do they offer grief counseling or spiritual support? You need to know that they care about you as much as they care for your loved one. Don't be afraid to ask these questions. It is your life and your family. You deserve clear, honest answers from every provider you talk to today.

Preserve Your Family's Story

This time is hard, but your loved one's stories are a gift for the future. Capture their memories and wisdom now to keep them safe for generations to come.

Start Preserving Memories

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Helpful Guides for Families

Some stories are worth writing down

Between the calls and the paperwork, many families wish they had asked more about the person at the center of it all. A recorded conversation, a favorite recipe, the story behind an old photo. Small things now can mean a great deal later. Our legacy guides show simple ways to start.