PREFERRED HOSPICE
Provider Information
- Address
- 1016 E BROADWAY SUITE 206
GLENDALE, CA 91205 - Ownership Type
- For-Profit
- Medicare Certified Since
- September 13, 2021
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CMS Quality Ratings
Composite score combining quality measures and patient survey results.
Based on the CMS Hospice Care Index — 10 operational quality indicators including visits near death, nursing minutes, and care transitions.
CAHPS Hospice Survey — family caregivers rate communication, symptom management, respect, and overall experience.
CMS scores as of August 2026. Quality of Care derived from CMS Hospice Care Index. Patient Satisfaction from the CMS CAHPS Hospice Survey. Overall is the equally-weighted average of both. All source data published by the Centers for Medicare & Medicaid Services.
Staffing & Capacity
| Role | Staff Count |
|---|---|
| Registered Nurses (RN) | 1 |
| Licensed Practical Nurses (LPN) | 1 |
| Physicians | 1 |
| Volunteers | 1 |
7
Total Employees
Staffing data as reported to the Centers for Medicare & Medicaid Services.
Inpatient Care and Medical Equipment
Hospices report these services to Medicare when they are certified. This is what PREFERRED HOSPICE reported, not a check of what it offers today. Confirm current arrangements with the hospice.
- Short-term inpatient care
- Arranged through another hospital or nursing home
- Type of inpatient care
- Both general inpatient care and respite care
- Medical supplies and equipment
- Brought in through an outside supplier
Short stays in a hospice inpatient unit, hospital, or nursing home for pain or symptoms that cannot be managed where the patient lives, or to give family caregivers a break.
Equipment and supplies tied to the terminal illness and the plan of care, such as a hospital bed, oxygen, wound supplies, or a wheelchair.
Medicare lets hospices provide these services through arrangements with other organizations. Either way, the hospice stays responsible for the covered care in the patient’s plan of care.
Reported by this hospice to the Centers for Medicare & Medicaid Services when it was certified in 2021.
Care Details from Medicare Data
Medicare computes these numbers from claims and required reporting. They show how PREFERRED HOSPICE compares to hospices nationwide.
13.8 minutes
of nurse care per routine home care day, on average
That is the 66th percentile among hospices nationally. The national median is about 12 minutes.
36
patients in care on an average day
A rough measure of size. Smaller can mean more personal. Larger can mean more resources.
How this hospice compares nationally
Bars show national standing on measures from the CMS Hospice Care Index. A fuller bar means this hospice does better than more of the hospices CMS tracks.
- Nurse care minutes per home care day13.8 min
Ranks better than about 66% of hospices nationally on this measure.
What this measures
The average minutes of nursing care per day for patients getting routine care at home, based on Medicare claims. More nurse time usually means more hands-on support.
- Skilled nursing on weekends19.2%
Ranks better than about 94% of hospices nationally on this measure.
What this measures
The share of skilled nursing time delivered on Saturdays and Sundays. Symptoms do not wait for weekdays, so weekend coverage matters.
- Nurse visits in the last days of life28.6%
Ranks better than about 2% of hospices nationally on this measure.
What this measures
The share of patients who got nurse visits in their final days of life. This is when families tend to need the most support.
- Gaps in nursing visits63.4%
Ranks better than about 35% of hospices nationally on this measure.
What this measures
How often patients went more than a week without a nursing visit. Fewer gaps mean steadier attention.
- Patients discharged alive early in care0%
Ranks better than about 81% of hospices nationally on this measure.
What this measures
The share of patients who left hospice alive within the first week of care. A rate of 0% means it did not happen to any of their patients.
- Patients discharged alive after 6 months58.1%
Ranks better than about 8% of hospices nationally on this measure.
What this measures
The share of patients discharged alive after six months or more in hospice care.
- Hospital transfers near the end of care0%
Ranks better than about 81% of hospices nationally on this measure.
What this measures
The share of patients who left hospice, spent time in the hospital, then came back to hospice.
- Hospital stays that interrupt hospice3.2%
Ranks better than about 23% of hospices nationally on this measure.
What this measures
The share of patients who left hospice, went to the hospital, and died there soon after.
- Days at higher levels of care (CHC or GIP)52nd percentile
What this measures
The share of care days delivered at higher levels, such as continuous home care or inpatient care. Shown only as a national rank because small percentages round to zero.
- Medicare spending per patient$55,427 · 100th percentile
What this measures
What Medicare paid per patient for this hospice's care. Higher or lower spending is not a quality judgment by itself.
Conditions of patients in their care
Share of patients by primary diagnosis. Useful if you want a team with experience in a specific condition.
- Dementia21%
- Heart and circulatory disease56%
Source: Centers for Medicare & Medicaid Services. Percentiles are computed by CMS across all reporting hospices.
Preferred Hospice in Glendale
Preferred Hospice serves families in Glendale, California. This provider is a for-profit organization that has been certified by Medicare since September 2021. They operate as a freestanding hospice agency. The team holds accreditation from the Community Health Accreditation Partner, or CHAP. This group reviews hospice agencies to confirm they meet specific national standards for safety and service quality. Accreditation shows that an agency works to follow clear guidelines for patient care. Choosing a team with this status offers families a level of assurance regarding the structure of the care provided. Their office is on East Broadway. They provide support for those nearing the end of life with a focus on meeting federal Medicare rules.
About Preferred Hospice
Preferred Hospice is a for-profit entity. Many families wonder what this means for their loved ones. For-profit agencies report to the same Medicare oversight as non-profit groups. They must follow the same rules to keep their certification. This agency earned Medicare certification in 2021. Since then, they have maintained their standing as a freestanding provider. The CHAP accreditation is a notable part of their profile. CHAP sends independent surveyors to check how a hospice handles records, care plans, and staff training. These surveyors verify that the agency follows federal health laws. If you look for a provider, checking for this type of third-party review is a smart move. It shows the agency opens its doors to outside experts who ensure they keep their promises. This helps maintain a standard level of care for every patient they serve in Los Angeles County.
Quality Performance
What Is Hospice Care Like in Glendale?
Hospice care in Glendale focuses on comfort and symptom relief for patients with a limited life expectancy. A team of experts visits the patient wherever they call home. This team usually includes a doctor, a nurse, and other support staff. Preferred Hospice reports a team of seven employees. This group includes one registered nurse and one licensed practical nurse. They also have one physician and one volunteer on the team. That is the core group responsible for daily visits and medical oversight. The goal is to keep the patient pain-free and comfortable. The team coordinates with families to manage medications and medical equipment. They also help with emotional and spiritual support. This setup allows the patient to spend their time in a familiar place while receiving professional help. It is a structured way to handle the final months of life with dignity.
What to Ask When Choosing a Hospice Provider
You should talk with a few providers before you decide. Start by asking how quickly they can start care after a referral. You need to know if they have staff available for visits on nights and weekends. Ask them how they manage pain if it becomes difficult to control. It is also wise to ask how they support family members during the grieving process. You might want to know how the team communicates changes in the patient's condition to the primary doctor. Ask if they have experience with the specific illness your loved one faces. These questions help you understand if the agency fits your family. Do not feel rushed to pick the first one you find. Take your time to get clear answers. A good hospice agency will welcome these questions and give you honest, direct replies about their daily operations.
Preserve Your Family Stories
The time you spend with your loved one is precious. Recording their memories and life stories can provide a lasting gift for your entire family to treasure for years to come.
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Helpful Guides for Families
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Hospice at Home vs. Inpatient: Choosing the Right Care
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Choosing a Hospice Provider: A 5-Step Quality Guide
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Some stories are worth writing down
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