ENVOY HOSPICE CARE, INC
Provider Information
- Address
- 500 N CENTRAL AVENUE SUITE 510
GLENDALE, CA 91203 - Ownership Type
- For-Profit
- Medicare Certified Since
- March 26, 2021
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CMS Quality Ratings
Composite score combining quality measures and patient survey results.
Based on the CMS Hospice Care Index — 10 operational quality indicators including visits near death, nursing minutes, and care transitions.
CAHPS Hospice Survey — family caregivers rate communication, symptom management, respect, and overall experience.
CMS scores as of May 2026. Quality of Care derived from CMS Hospice Care Index. Patient Satisfaction from the CMS CAHPS Hospice Survey. Overall is the equally-weighted average of both. All source data published by the Centers for Medicare & Medicaid Services.
Staffing & Capacity
| Role | Staff Count |
|---|---|
| Registered Nurses (RN) | 2 |
| Licensed Practical Nurses (LPN) | 1 |
| Physicians | 1 |
| Volunteers | 1 |
6
Total Employees
Staffing data as reported to the Centers for Medicare & Medicaid Services.
Inpatient Care and Medical Equipment
Hospices report these services to Medicare when they are certified. This is what ENVOY HOSPICE CARE, INC reported, not a check of what it offers today. Confirm current arrangements with the hospice.
- Short-term inpatient care
- Arranged through another hospital or nursing home
- Type of inpatient care
- Both general inpatient care and respite care
- Medical supplies and equipment
- Brought in through an outside supplier
Short stays in a hospice inpatient unit, hospital, or nursing home for pain or symptoms that cannot be managed where the patient lives, or to give family caregivers a break.
Equipment and supplies tied to the terminal illness and the plan of care, such as a hospital bed, oxygen, wound supplies, or a wheelchair.
Medicare lets hospices provide these services through arrangements with other organizations. Either way, the hospice stays responsible for the covered care in the patient’s plan of care.
Reported by this hospice to the Centers for Medicare & Medicaid Services when it was certified in 2021.
Care Details from Medicare Data
Medicare computes these numbers from claims and required reporting. They show how ENVOY HOSPICE CARE, INC compares to hospices nationwide.
9.2 minutes
of nurse care per routine home care day, on average
That is the 17th percentile among hospices nationally. The national median is about 12 minutes.
6
patients in care on an average day
A rough measure of size. Smaller can mean more personal. Larger can mean more resources.
How this hospice compares nationally
Bars show national standing on measures from the CMS Hospice Care Index. A fuller bar means this hospice does better than more of the hospices CMS tracks.
- Nurse care minutes per home care day9.2 min
Ranks better than about 17% of hospices nationally on this measure.
What this measures
The average minutes of nursing care per day for patients getting routine care at home, based on Medicare claims. More nurse time usually means more hands-on support.
- Skilled nursing on weekends15.8%
Ranks better than about 89% of hospices nationally on this measure.
What this measures
The share of skilled nursing time delivered on Saturdays and Sundays. Symptoms do not wait for weekdays, so weekend coverage matters.
- Nurse visits in the last days of life100%
Ranks better than about 99% of hospices nationally on this measure.
What this measures
The share of patients who got nurse visits in their final days of life. This is when families tend to need the most support.
- Gaps in nursing visits75.9%
Ranks better than about 18% of hospices nationally on this measure.
What this measures
How often patients went more than a week without a nursing visit. Fewer gaps mean steadier attention.
- Patients discharged alive early in care15.4%
Ranks better than about 8% of hospices nationally on this measure.
What this measures
The share of patients who left hospice alive within the first week of care. A rate of 0% means it did not happen to any of their patients.
- Patients discharged alive after 6 months30.8%
Ranks better than about 66% of hospices nationally on this measure.
What this measures
The share of patients discharged alive after six months or more in hospice care.
- Hospital transfers near the end of care7.7%
Ranks better than about 47% of hospices nationally on this measure.
What this measures
The share of patients who left hospice, spent time in the hospital, then came back to hospice.
- Hospital stays that interrupt hospice15.4%
Ranks better than about 1% of hospices nationally on this measure.
What this measures
The share of patients who left hospice, went to the hospital, and died there soon after.
- Days at higher levels of care (CHC or GIP)67th percentile
What this measures
The share of care days delivered at higher levels, such as continuous home care or inpatient care. Shown only as a national rank because small percentages round to zero.
- Medicare spending per patient$21,878 · 70th percentile
What this measures
What Medicare paid per patient for this hospice's care. Higher or lower spending is not a quality judgment by itself.
Care steps completed at admissionShow detailsMedicare tracked 6 required care steps for new patients here, completed for 100% of patients or more. Most hospices score above 90 percent.
- Pain screening100%
- Breathing difficulty screening100%
- Breathing difficulty treatment100%
- Treatment preferences discussed100%
- Beliefs and values discussed100%
- All care steps completed100%
Conditions of patients in their care
Share of patients by primary diagnosis. Useful if you want a team with experience in a specific condition.
- Dementia28%
- Heart and circulatory disease33%
Source: Centers for Medicare & Medicaid Services, reporting period January 2023 through December 2024. Percentiles are computed by CMS across all reporting hospices.
Compassionate Hospice Support in Glendale
ENVOY HOSPICE CARE, INC provides end-of-life care for patients and families in Glendale, California. Their team works to improve comfort and quality of life for those facing life-limiting illnesses. They serve the Los Angeles County area from their office on North Central Avenue. The staff focuses on managing pain and symptoms with care and kindness. They aim to support the emotional and spiritual needs of every patient they serve. Families often choose this provider for their commitment to high standards of hospice care. They strive to make difficult times easier for those they support. Choosing the right hospice is a big step for any family. Envoy Hospice Care offers professional support during these sensitive times. They are dedicated to helping patients stay comfortable in their own homes. Their approach puts the patient and family at the center of all decisions.
About ENVOY HOSPICE CARE, INC
ENVOY HOSPICE CARE, INC is a for-profit hospice provider. They have been certified by Medicare since March 26, 2021. This certification means they meet federal safety and quality rules. Being a for-profit group means they follow specific business standards while providing care. Families should know that Medicare certification is a sign of accountability. It shows that the agency follows strict guidelines for medical care. You can feel confident that they meet national standards for hospice services. The team at this Glendale location is part of a larger network of healthcare options in California. They provide essential services like nursing, social work, and spiritual counseling. When you talk to them, ask how their specific team will support your loved one. Understanding their history and status helps families make informed choices. They are ready to answer your questions about the care they provide to patients in the community.
Understanding Hospice Care in Glendale
Hospice care in Glendale focuses on comfort rather than a cure. It is for patients with a terminal illness who choose to stop aggressive treatments. Many families in Los Angeles County find that hospice brings peace to the home. The goal is to keep the patient pain-free and alert. Care teams often include doctors, nurses, and home health aides. They work together to create a care plan for your loved one. Hospice care is not just for the patient. It also provides support for the family members who are grieving. You can get care in your own home or in a facility. Understanding these options is important for your peace of mind. Glendale has many resources to help you find the right path for your family. Always look for providers that share your values and priorities. Finding the right fit makes a big difference in the quality of daily life.
What to Ask When Choosing a Hospice Provider
Picking a hospice team is a serious decision for your family. You should feel comfortable with the people who will care for your loved one. Here are some questions to help you learn more about a provider:
- How quickly can your nurses arrive at our home in an emergency?
- What is your approach to managing pain and other difficult symptoms?
- How do you support family members who are providing daily care?
- Can you explain how your team works with our primary doctor?
These questions help you see how the agency handles real-world needs. Listen closely to their answers. You want a team that is open, honest, and easy to reach. Do not be afraid to ask for more details if you do not understand something. Clear communication is the best way to ensure your loved one gets the right care. Trust your gut feeling during these conversations.
Preserve Your Family Stories
Your loved one has a lifetime of memories and wisdom to share. Capturing these stories can be a beautiful gift for future generations. Take time to record their history today.
Start Preserving MemoriesOther Hospice Providers Nearby
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REVIVE HOSPICE CARE GROUP, INC.
Helpful Guides for Families
Understanding Medicare Hospice Benefits: A Family Guide
Navigating end-of-life care is complex. Our guide to Understanding Medicare Hospice Benefits helps you manage costs, coverage, and care with confidence today.
Creating a Living Will Checklist: A Hospice Care Guide
Need help with end-of-life planning? Use our Creating a Living Will Checklist to ensure your loved one's medical wishes are honored. Start your planning today.
What Does Medicare Cover for Hospice Care?
Confused about medicare hospice coverage? Discover exactly what is covered, how to manage costs, and navigate your benefits with our simple, expert guide.
Some stories are worth writing down
Between the calls and the paperwork, many families wish they had asked more about the person at the center of it all. A recorded conversation, a favorite recipe, the story behind an old photo. Small things now can mean a great deal later. Our legacy guides show simple ways to start.