HospiceScout

BEST PALLIATIVE HOSPICE CARE, INC

For-ProfitCHAP AccreditedFreestanding Hospice

Provider Information

Address
21220 DEVONSHIRE ST, SUITE 201
CHATSWORTH, CA 91311
Ownership Type
For-Profit
Medicare Certified Since
May 8, 2020

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CMS Quality Ratings

Overall Rating

Composite score combining quality measures and patient survey results.

Quality of Care

Based on the CMS Hospice Care Index — 10 operational quality indicators including visits near death, nursing minutes, and care transitions.

Patient Satisfaction
Not yet rated

CAHPS Hospice Survey — family caregivers rate communication, symptom management, respect, and overall experience.

CMS scores as of May 2026. Quality of Care derived from CMS Hospice Care Index. Patient Satisfaction from the CMS CAHPS Hospice Survey. Overall is the equally-weighted average of both. All source data published by the Centers for Medicare & Medicaid Services.

Staffing & Capacity

Staffing breakdown for BEST PALLIATIVE HOSPICE CARE, INC
RoleStaff Count
Registered Nurses (RN)1
Licensed Practical Nurses (LPN)1
Physicians1
Volunteers1

7

Total Employees

Staffing data as reported to the Centers for Medicare & Medicaid Services.

Inpatient Care and Medical Equipment

Hospices report these services to Medicare when they are certified. This is what BEST PALLIATIVE HOSPICE CARE, INC reported, not a check of what it offers today. Confirm current arrangements with the hospice.

Short-term inpatient care
Arranged through another hospital or nursing home

Short stays in a hospice inpatient unit, hospital, or nursing home for pain or symptoms that cannot be managed where the patient lives, or to give family caregivers a break.

Type of inpatient care
Both general inpatient care and respite care
Medical supplies and equipment
Brought in through an outside supplier

Equipment and supplies tied to the terminal illness and the plan of care, such as a hospital bed, oxygen, wound supplies, or a wheelchair.

Medicare lets hospices provide these services through arrangements with other organizations. Either way, the hospice stays responsible for the covered care in the patient’s plan of care.

Reported by this hospice to the Centers for Medicare & Medicaid Services when it was certified in 2020.

Care Details from Medicare Data

Medicare computes these numbers from claims and required reporting. They show how BEST PALLIATIVE HOSPICE CARE, INC compares to hospices nationwide.

6.2 minutes

of nurse care per routine home care day, on average

That is the 3rd percentile among hospices nationally. The national median is about 12 minutes.

11

patients in care on an average day

A rough measure of size. Smaller can mean more personal. Larger can mean more resources.

How this hospice compares nationally

Bars show national standing on measures from the CMS Hospice Care Index. A fuller bar means this hospice does better than more of the hospices CMS tracks.

  • Nurse care minutes per home care day6.2 min

    Ranks better than about 3% of hospices nationally on this measure.

    What this measures

    The average minutes of nursing care per day for patients getting routine care at home, based on Medicare claims. More nurse time usually means more hands-on support.

  • Skilled nursing on weekends17.9%

    Ranks better than about 92% of hospices nationally on this measure.

    What this measures

    The share of skilled nursing time delivered on Saturdays and Sundays. Symptoms do not wait for weekdays, so weekend coverage matters.

  • Nurse visits in the last days of life64.3%

    Ranks better than about 6% of hospices nationally on this measure.

    What this measures

    The share of patients who got nurse visits in their final days of life. This is when families tend to need the most support.

  • Gaps in nursing visits85.3%

    Ranks better than about 8% of hospices nationally on this measure.

    What this measures

    How often patients went more than a week without a nursing visit. Fewer gaps mean steadier attention.

  • Patients discharged alive early in care0%

    Ranks better than about 81% of hospices nationally on this measure.

    What this measures

    The share of patients who left hospice alive within the first week of care. A rate of 0% means it did not happen to any of their patients.

  • Patients discharged alive after 6 months65%

    Ranks better than about 4% of hospices nationally on this measure.

    What this measures

    The share of patients discharged alive after six months or more in hospice care.

  • Hospital transfers near the end of care15%

    Ranks better than about 17% of hospices nationally on this measure.

    What this measures

    The share of patients who left hospice, spent time in the hospital, then came back to hospice.

  • Hospital stays that interrupt hospice0%

    Ranks better than about 55% of hospices nationally on this measure.

    What this measures

    The share of patients who left hospice, went to the hospital, and died there soon after.

  • Days at higher levels of care (CHC or GIP)67th percentile
    What this measures

    The share of care days delivered at higher levels, such as continuous home care or inpatient care. Shown only as a national rank because small percentages round to zero.

  • Medicare spending per patient$46,149 · 99th percentile
    What this measures

    What Medicare paid per patient for this hospice's care. Higher or lower spending is not a quality judgment by itself.

Care steps completed at admissionShow detailsMedicare tracked 5 required care steps for new patients here, completed for 85% of patients or more. Most hospices score above 90 percent.
  • Pain screening95%
  • Breathing difficulty screening100%
  • Treatment preferences discussed100%
  • Beliefs and values discussed100%
  • All care steps completed85%

Conditions of patients in their care

Share of patients by primary diagnosis. Useful if you want a team with experience in a specific condition.

  • Dementia55%

Source: Centers for Medicare & Medicaid Services, reporting period January 2023 through December 2024. Percentiles are computed by CMS across all reporting hospices.

Overview of Best Palliative Hospice Care

Best Palliative Hospice Care, Inc serves the Chatsworth area from their office on Devonshire Street. This hospice provides comfort-focused care for patients in Los Angeles County. They have been certified by Medicare since May 2020. This provider holds accreditation from CHAP. That means an outside group checked their work against high standards. It is one way families can know the team meets specific care goals. They operate as a freestanding hospice provider. Their team works to support patients who have life-limiting illnesses. They focus on pain management and emotional support for all involved. Choosing a hospice is a serious choice. Having an accredited partner can provide peace of mind for your loved ones during this time.

About Best Palliative Hospice Care, Inc

This provider operates as a for-profit organization. They have been active in the Medicare system for several years. Accreditation from CHAP is a positive sign for any hospice agency. This group reviews how a hospice runs its daily operations. They check if the team follows safety rules and cares for patients well. The team is smaller, with seven employees total. This includes one registered nurse, one licensed practical nurse, and one physician. They also have one volunteer on the team. A small team can sometimes offer a more personal touch. You should ask how they coordinate care with these few staff members. Knowing their process helps you understand how they manage daily needs. Their status as a for-profit provider means they report to different oversight groups than non-profits. Ask them how they use their resources to improve care quality for your family members.

Quality of Care

This provider holds average marks for their quality of care. Their score reflects their performance on the CMS Hospice Care Index. They maintain official accreditation, which shows they meet set industry standards.

What Is Hospice Care Like in Chatsworth?

Hospice care in Chatsworth focuses on comfort rather than a cure. The team comes to the patient wherever they call home. This might be a private house or a care facility. The goal is to manage pain and keep the patient calm. You can expect a team approach to this work. This provider has a physician, registered nurse, and practical nurse on staff. They also use volunteers to help with daily tasks. The team works together to create a plan that fits the patient. They check in often to see if the plan needs changes. Communication is the main part of their job. They ensure the family knows what to expect at each stage. Having local help makes a difference. It means the team can reach you quickly when needs arise unexpectedly.

What to Ask When Choosing a Hospice Provider

Finding the right fit takes time and good questions. Start by asking how they handle after-hours calls. You need to know who answers the phone at night. Ask how often the nurse visits the patient each week. Consistency matters for patient comfort. You should also ask how they support family caregivers. Do they offer respite care for those who need a break? Ask for examples of how they handle sudden pain changes. A good provider explains their process clearly and without jargon. Ask if they have staff who speak your primary language. Finally, ask how they coordinate with the patient's primary doctor. A smooth flow of information keeps everyone on the same page. Take notes during these talks. You want to feel confident in the team you pick for your loved one.

Preserve Your Family Stories

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