HEALTHVIEW HOSPICE & PALLIATIVE CARE
Provider Information
- Address
- 12750 CENTER COURT DR. S SUITE 660
CERRITOS, CA 90703 - Ownership Type
- For-Profit
- Medicare Certified Since
- September 23, 2020
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CMS Quality Ratings
Composite score combining quality measures and patient survey results.
Based on the CMS Hospice Care Index — 10 operational quality indicators including visits near death, nursing minutes, and care transitions.
CAHPS Hospice Survey — family caregivers rate communication, symptom management, respect, and overall experience.
CMS scores as of August 2026. Quality of Care derived from CMS Hospice Care Index. Patient Satisfaction from the CMS CAHPS Hospice Survey. Overall is the equally-weighted average of both. All source data published by the Centers for Medicare & Medicaid Services.
Staffing & Capacity
| Role | Staff Count |
|---|---|
| Registered Nurses (RN) | 2 |
| Licensed Practical Nurses (LPN) | 1 |
| Volunteers | 0 |
4
Total Employees
Staffing data as reported to the Centers for Medicare & Medicaid Services.
Inpatient Care and Medical Equipment
Hospices report these services to Medicare when they are certified. This is what HEALTHVIEW HOSPICE & PALLIATIVE CARE reported, not a check of what it offers today. Confirm current arrangements with the hospice.
- Short-term inpatient care
- Arranged through another hospital or nursing home
- Type of inpatient care
- Both general inpatient care and respite care
- Medical supplies and equipment
- Brought in through an outside supplier
Short stays in a hospice inpatient unit, hospital, or nursing home for pain or symptoms that cannot be managed where the patient lives, or to give family caregivers a break.
Equipment and supplies tied to the terminal illness and the plan of care, such as a hospital bed, oxygen, wound supplies, or a wheelchair.
Medicare lets hospices provide these services through arrangements with other organizations. Either way, the hospice stays responsible for the covered care in the patient’s plan of care.
Reported by this hospice to the Centers for Medicare & Medicaid Services when it was certified in 2020.
Care Details from Medicare Data
Medicare computes these numbers from claims and required reporting. They show how HEALTHVIEW HOSPICE & PALLIATIVE CARE compares to hospices nationwide.
10.3 minutes
of nurse care per routine home care day, on average
That is the 28th percentile among hospices nationally. The national median is about 12 minutes.
81
patients in care on an average day
A rough measure of size. Smaller can mean more personal. Larger can mean more resources.
How this hospice compares nationally
Bars show national standing on measures from the CMS Hospice Care Index. A fuller bar means this hospice does better than more of the hospices CMS tracks.
- Nurse care minutes per home care day10.3 min
Ranks better than about 28% of hospices nationally on this measure.
What this measures
The average minutes of nursing care per day for patients getting routine care at home, based on Medicare claims. More nurse time usually means more hands-on support.
- Skilled nursing on weekends10.9%
Ranks better than about 75% of hospices nationally on this measure.
What this measures
The share of skilled nursing time delivered on Saturdays and Sundays. Symptoms do not wait for weekdays, so weekend coverage matters.
- Nurse visits in the last days of life95.2%
Ranks better than about 63% of hospices nationally on this measure.
What this measures
The share of patients who got nurse visits in their final days of life. This is when families tend to need the most support.
- Gaps in nursing visits79%
Ranks better than about 14% of hospices nationally on this measure.
What this measures
How often patients went more than a week without a nursing visit. Fewer gaps mean steadier attention.
- Patients discharged alive early in care11.1%
Ranks better than about 20% of hospices nationally on this measure.
What this measures
The share of patients who left hospice alive within the first week of care. A rate of 0% means it did not happen to any of their patients.
- Patients discharged alive after 6 months36.7%
Ranks better than about 50% of hospices nationally on this measure.
What this measures
The share of patients discharged alive after six months or more in hospice care.
- Hospital transfers near the end of care18.9%
Ranks better than about 9% of hospices nationally on this measure.
What this measures
The share of patients who left hospice, spent time in the hospital, then came back to hospice.
- Hospital stays that interrupt hospice6.7%
Ranks better than about 5% of hospices nationally on this measure.
What this measures
The share of patients who left hospice, went to the hospital, and died there soon after.
- Days at higher levels of care (CHC or GIP)52nd percentile
What this measures
The share of care days delivered at higher levels, such as continuous home care or inpatient care. Shown only as a national rank because small percentages round to zero.
- Medicare spending per patient$28,396 · 89th percentile
What this measures
What Medicare paid per patient for this hospice's care. Higher or lower spending is not a quality judgment by itself.
Care steps completed at admissionShow detailsMedicare tracked 9 required care steps for new patients here, completed for 14.4% of patients or more. Most hospices score above 90 percent.
- Pain screening97.2%
- Pain assessment97.6%
- Breathing difficulty screening99.4%
- Breathing difficulty treatment98.6%
- Treatment preferences discussed99.4%
- Beliefs and values discussed99.4%
- Bowel care for patients on opioids87.5%
- Visits in the last days of life14.4%
- All care steps completed92.7%
Conditions of patients in their care
Share of patients by primary diagnosis. Useful if you want a team with experience in a specific condition.
- Cancer9%
- Dementia26%
- Heart and circulatory disease35%
- Lung and respiratory disease13%
- Stroke11%
- Other conditions10%
Source: Centers for Medicare & Medicaid Services. Percentiles are computed by CMS across all reporting hospices.
Overview of Healthview Hospice & Palliative Care
Healthview Hospice & Palliative Care provides end of life support services for families in Cerritos, California. This provider operates as a freestanding hospice agency. They have been certified by Medicare since September 2020. The agency holds accreditation from CHAP. This means they meet high standards set by an outside group. They focus on providing care to patients within Los Angeles County. Their team works to manage symptoms and support comfort. Having this type of agency nearby offers local options for your loved ones. You can reach their office on Center Court Drive to discuss their specific service area or to ask questions about your needs.
About Healthview Hospice & Palliative Care
This agency operates as a for-profit organization. It has maintained its Medicare certification since late 2020. The CHAP accreditation is a key detail for families to consider. CHAP stands for the Community Health Accreditation Partner. They visit agencies to check that they follow strict rules for safety and quality. This process helps ensure that care meets specific benchmarks every single day. The team is small, consisting of four total employees. This includes two registered nurses and one licensed practical nurse. They do not currently report having volunteers on staff. You should know exactly who will visit your home. Ask about their specific staffing levels to understand how they plan to meet your needs. Understanding these facts helps you make a better choice for your family.
Quality Performance
What Is Hospice Care Like in Cerritos?
Hospice care in this part of Los Angeles County focuses on comfort rather than a cure. It brings medical experts directly to the place where a patient lives. The team works to reduce pain and manage difficult symptoms. In this specific agency, the care team includes two registered nurses and one licensed practical nurse. These professionals oversee the medical side of the plan. They coordinate with doctors to ensure medicines and equipment arrive on time. Small teams often allow for a more personal touch during visits. It is important to ask how they handle after-hours calls. You need to know that someone will answer if a problem happens at night. Most local agencies provide on-call support for these moments. This ensures you have help whenever you need it most.
What to Ask When Choosing a Hospice Provider
Selecting a care provider is a big decision for any family. You should start by asking how many nurses will be assigned to your case. It is also good to ask how quickly they can arrive if a patient has a sudden change. Ask them to explain their process for managing pain and other symptoms. You might also want to know how they handle communication with your primary doctor. Ask if they provide any support for family members after a loss occurs. Does the agency have staff available on weekends or holidays? These simple questions reveal a lot about how they operate. Write down the answers to compare different agencies side by side. This helps you see which one fits your specific situation best.
Preserve Your Family Stories
Your loved one has a lifetime of memories that deserve to be kept safe. Start capturing those important stories today.
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RELIANCE HOSPICE AND PALLIATIVE CARE
PACIFIC HOSPICE, LLC
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