HospiceScout

RELIANCE HOSPICE AND PALLIATIVE CARE

Provider Information

Address
17785 CENTER COURT DR N #640
CERRITOS, CA 90703
Ownership Type
For-Profit
Medicare Certified Since
September 17, 2012

CMS Quality Ratings

Overall Rating

Composite score combining quality measures and patient survey results.

Quality of Care

Based on the CMS Hospice Care Index — 10 operational quality indicators including visits near death, nursing minutes, and care transitions.

Patient Satisfaction

CAHPS Hospice Survey — family caregivers rate communication, symptom management, respect, and overall experience.

Quality of Care derived from CMS Hospice Care Index (dataset 252m-zfp9). Patient Satisfaction from CMS CAHPS Survey (dataset gxki-hrr8). Overall is the equally-weighted average of both. All source data published by the Centers for Medicare & Medicaid Services.

Compassionate Care in Cerritos

Reliance Hospice and Palliative Care serves families throughout Cerritos, California. They focus on comfort, dignity, and quality of life for patients facing a life-limiting illness. Choosing the right team during this time is a big decision for your family. This provider brings medical expertise and emotional support directly to your home. That is their primary goal. Their team works hard to manage pain while honoring the wishes of the patient. They operate out of their main office on Center Court Drive. It is a local resource designed to meet your needs with grace and professional care.

About RELIANCE HOSPICE AND PALLIATIVE CARE

Reliance Hospice and Palliative Care has been Medicare certified since September 2012. That is over a decade of experience serving the community. They operate as a for-profit organization. This means they are responsible to their owners, but they must still meet the strict standards set by federal regulators. You should know that Medicare certification is mandatory for any hospice to receive government funding. It acts as a baseline for safety and operational quality. Families often ask what ownership type means for their care. The truth is that quality depends more on the local staff than the tax status of the company. Look at the team members you meet. Ask how they communicate with your family doctor. These daily interactions matter more than the business label on the wall.

A Note on Quality Ratings

Reliance holds a perfect 5/5 stars for overall quality and clinical care from Medicare. This shows they excel at managing medical symptoms like pain. However, their patient satisfaction score is 2/5 stars. This score comes from surveys about how families feel about their communication and support. It is worth asking them directly about how they plan to keep your family informed.

Understanding Hospice Care in CERRITOS

Los Angeles County has many hospice choices, but finding the right fit in Cerritos requires a bit of research. Hospice is not just about the end of life. It is about living the remaining days with as much comfort as possible. Most hospice services happen wherever you call home. This could be a private house, an assisted living facility, or a nursing home. The hospice team visits you on a schedule. They bring nurses, social workers, and aides to help with daily tasks. But they also offer spiritual support and grief counseling for the whole family. And the best part is that Medicare covers almost all of these costs. You do not have to walk this path alone. There are professionals ready to step in and lighten the heavy load you are carrying today.

What to Ask When Choosing a Hospice Provider

Picking a provider can feel overwhelming. Take a deep breath and start with these simple questions. First, ask how quickly a nurse can get to your home if an emergency happens at 2:00 AM. Fast response times are vital for peace of mind. Second, ask how they handle changes in pain medication. You want a team that is proactive, not just reactive. Third, ask how they involve your family in the care plan. You know your loved one best. They should listen to your input. Finally, ask what happens if your loved one needs a higher level of care that the home cannot provide. A good hospice will have a clear plan for inpatient stays. Keep these answers in mind while you compare your options.

Preserve Your Family's Story

Every life is a book filled with unique chapters. We can help you capture those precious memories and stories before they fade. It is a beautiful way to honor your loved one.

Start Preserving Memories

Other Hospice Providers Nearby

Helpful Guides for Families

Preserve their story while there's time

Many families in this stage find comfort in capturing their loved one's life story. A guided memoir project can become a meaningful part of the care journey, giving your family something lasting to hold onto.