RELIANCE HOSPICE AND PALLIATIVE CARE
Provider Information
- Address
- 17785 CENTER COURT DR N #640
CERRITOS, CA 90703 - Ownership Type
- For-Profit
- Medicare Certified Since
- September 17, 2012
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CMS Quality Ratings
Composite score combining quality measures and patient survey results.
Based on the CMS Hospice Care Index — 10 operational quality indicators including visits near death, nursing minutes, and care transitions.
CAHPS Hospice Survey — family caregivers rate communication, symptom management, respect, and overall experience.
CMS scores as of May 2026. Quality of Care derived from CMS Hospice Care Index. Patient Satisfaction from the CMS CAHPS Hospice Survey. Overall is the equally-weighted average of both. All source data published by the Centers for Medicare & Medicaid Services.
Staffing & Capacity
| Role | Staff Count |
|---|---|
| Registered Nurses (RN) | 2 |
| Licensed Practical Nurses (LPN) | 1 |
| Physicians | 1 |
| Volunteers | 4 |
11
Total Employees
Staffing data as reported to the Centers for Medicare & Medicaid Services.
Inpatient Care and Medical Equipment
Hospices report these services to Medicare when they are certified. This is what RELIANCE HOSPICE AND PALLIATIVE CARE reported, not a check of what it offers today. Confirm current arrangements with the hospice.
- Short-term inpatient care
- Arranged through another hospital or nursing home
- Type of inpatient care
- Respite care (up to five days at a time, to give family caregivers a break)
- Medical supplies and equipment
- Brought in through an outside supplier
Short stays in a hospice inpatient unit, hospital, or nursing home for pain or symptoms that cannot be managed where the patient lives, or to give family caregivers a break.
Equipment and supplies tied to the terminal illness and the plan of care, such as a hospital bed, oxygen, wound supplies, or a wheelchair.
Medicare lets hospices provide these services through arrangements with other organizations. Either way, the hospice stays responsible for the covered care in the patient’s plan of care.
Reported by this hospice to the Centers for Medicare & Medicaid Services when it was certified in 2020.
Care Details from Medicare Data
Medicare computes these numbers from claims and required reporting. They show how RELIANCE HOSPICE AND PALLIATIVE CARE compares to hospices nationwide.
13.7 minutes
of nurse care per routine home care day, on average
That is the 65th percentile among hospices nationally. The national median is about 12 minutes.
75
patients in care on an average day
A rough measure of size. Smaller can mean more personal. Larger can mean more resources.
How this hospice compares nationally
Bars show national standing on measures from the CMS Hospice Care Index. A fuller bar means this hospice does better than more of the hospices CMS tracks.
- Nurse care minutes per home care day13.7 min
Ranks better than about 65% of hospices nationally on this measure.
What this measures
The average minutes of nursing care per day for patients getting routine care at home, based on Medicare claims. More nurse time usually means more hands-on support.
- Skilled nursing on weekends7.7%
Ranks better than about 47% of hospices nationally on this measure.
What this measures
The share of skilled nursing time delivered on Saturdays and Sundays. Symptoms do not wait for weekdays, so weekend coverage matters.
- Nurse visits in the last days of life87.7%
Ranks better than about 25% of hospices nationally on this measure.
What this measures
The share of patients who got nurse visits in their final days of life. This is when families tend to need the most support.
- Gaps in nursing visits51.7%
Ranks better than about 52% of hospices nationally on this measure.
What this measures
How often patients went more than a week without a nursing visit. Fewer gaps mean steadier attention.
- Patients discharged alive early in care12.5%
Ranks better than about 15% of hospices nationally on this measure.
What this measures
The share of patients who left hospice alive within the first week of care. A rate of 0% means it did not happen to any of their patients.
- Patients discharged alive after 6 months29.2%
Ranks better than about 71% of hospices nationally on this measure.
What this measures
The share of patients discharged alive after six months or more in hospice care.
- Hospital transfers near the end of care10.8%
Ranks better than about 32% of hospices nationally on this measure.
What this measures
The share of patients who left hospice, spent time in the hospital, then came back to hospice.
- Hospital stays that interrupt hospice1.7%
Ranks better than about 41% of hospices nationally on this measure.
What this measures
The share of patients who left hospice, went to the hospital, and died there soon after.
- Days at higher levels of care (CHC or GIP)79th percentile
What this measures
The share of care days delivered at higher levels, such as continuous home care or inpatient care. Shown only as a national rank because small percentages round to zero.
- Medicare spending per patient$18,752 · 55th percentile
What this measures
What Medicare paid per patient for this hospice's care. Higher or lower spending is not a quality judgment by itself.
Care steps completed at admissionShow detailsMedicare tracked 9 required care steps for new patients here, completed for 21.6% of patients or more. Most hospices score above 90 percent.
- Pain screening100%
- Pain assessment96.9%
- Breathing difficulty screening99.7%
- Breathing difficulty treatment99.4%
- Treatment preferences discussed100%
- Beliefs and values discussed100%
- Bowel care for patients on opioids100%
- Visits in the last days of life21.6%
- All care steps completed98.3%
Conditions of patients in their care
Share of patients by primary diagnosis. Useful if you want a team with experience in a specific condition.
- Cancer18%
- Dementia34%
- Heart and circulatory disease18%
- Lung and respiratory disease8%
- Stroke10%
- Other conditions13%
Source: Centers for Medicare & Medicaid Services, reporting period January 2023 through December 2024. Percentiles are computed by CMS across all reporting hospices.
Compassionate Care in Cerritos
Reliance Hospice and Palliative Care serves families throughout Cerritos, California. They focus on comfort, dignity, and quality of life for patients facing a life-limiting illness. Choosing the right team during this time is a big decision for your family. This provider brings medical expertise and emotional support directly to your home. That is their primary goal. Their team works hard to manage pain while honoring the wishes of the patient. They operate out of their main office on Center Court Drive. It is a local resource designed to meet your needs with grace and professional care.
About RELIANCE HOSPICE AND PALLIATIVE CARE
Reliance Hospice and Palliative Care has been Medicare certified since September 2012. That is over a decade of experience serving the community. They operate as a for-profit organization. This means they are responsible to their owners, but they must still meet the strict standards set by federal regulators. You should know that Medicare certification is mandatory for any hospice to receive government funding. It acts as a baseline for safety and operational quality. Families often ask what ownership type means for their care. The truth is that quality depends more on the local staff than the tax status of the company. Look at the team members you meet. Ask how they communicate with your family doctor. These daily interactions matter more than the business label on the wall.
A Note on Quality Ratings
Understanding Hospice Care in CERRITOS
Los Angeles County has many hospice choices, but finding the right fit in Cerritos requires a bit of research. Hospice is not just about the end of life. It is about living the remaining days with as much comfort as possible. Most hospice services happen wherever you call home. This could be a private house, an assisted living facility, or a nursing home. The hospice team visits you on a schedule. They bring nurses, social workers, and aides to help with daily tasks. But they also offer spiritual support and grief counseling for the whole family. And the best part is that Medicare covers almost all of these costs. You do not have to walk this path alone. There are professionals ready to step in and lighten the heavy load you are carrying today.
What to Ask When Choosing a Hospice Provider
Picking a provider can feel overwhelming. Take a deep breath and start with these simple questions. First, ask how quickly a nurse can get to your home if an emergency happens at 2:00 AM. Fast response times are vital for peace of mind. Second, ask how they handle changes in pain medication. You want a team that is proactive, not just reactive. Third, ask how they involve your family in the care plan. You know your loved one best. They should listen to your input. Finally, ask what happens if your loved one needs a higher level of care that the home cannot provide. A good hospice will have a clear plan for inpatient stays. Keep these answers in mind while you compare your options.
Preserve Your Family's Story
Every life is a book filled with unique chapters. We can help you capture those precious memories and stories before they fade. It is a beautiful way to honor your loved one.
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