HospiceScout

LUCKY PALLIATIVE SERVICES INCORPORATED

For-ProfitJoint Commission (JCAHO) AccreditedFreestanding Hospice

Provider Information

Address
20944 SHERMAN WAY, SUITE 204
CANOGA PARK, CA 91303
Ownership Type
For-Profit
Medicare Certified Since
December 3, 2018

Are you this hospice's administrator? Update your information

CMS Quality Ratings

Overall Rating

Composite score combining quality measures and patient survey results.

Quality of Care

Based on the CMS Hospice Care Index — 10 operational quality indicators including visits near death, nursing minutes, and care transitions.

Patient Satisfaction
Not yet rated

CAHPS Hospice Survey — family caregivers rate communication, symptom management, respect, and overall experience.

CMS scores as of May 2026. Quality of Care derived from CMS Hospice Care Index. Patient Satisfaction from the CMS CAHPS Hospice Survey. Overall is the equally-weighted average of both. All source data published by the Centers for Medicare & Medicaid Services.

Staffing & Capacity

Staffing breakdown for LUCKY PALLIATIVE SERVICES INCORPORATED
RoleStaff Count
Registered Nurses (RN)2
Licensed Practical Nurses (LPN)1
Physicians2
Volunteers1

8

Total Employees

Staffing data as reported to the Centers for Medicare & Medicaid Services.

Inpatient Care and Medical Equipment

Hospices report these services to Medicare when they are certified. This is what LUCKY PALLIATIVE SERVICES INCORPORATED reported, not a check of what it offers today. Confirm current arrangements with the hospice.

Short-term inpatient care
Arranged through another hospital or nursing home

Short stays in a hospice inpatient unit, hospital, or nursing home for pain or symptoms that cannot be managed where the patient lives, or to give family caregivers a break.

Type of inpatient care
Both general inpatient care and respite care
Medical supplies and equipment
Supplied directly by this hospice

Equipment and supplies tied to the terminal illness and the plan of care, such as a hospital bed, oxygen, wound supplies, or a wheelchair.

Medicare lets hospices provide these services through arrangements with other organizations. Either way, the hospice stays responsible for the covered care in the patient’s plan of care.

Reported by this hospice to the Centers for Medicare & Medicaid Services when it was certified in 2018.

Care Details from Medicare Data

Medicare computes these numbers from claims and required reporting. They show how LUCKY PALLIATIVE SERVICES INCORPORATED compares to hospices nationwide.

10.2 minutes

of nurse care per routine home care day, on average

That is the 27th percentile among hospices nationally. The national median is about 12 minutes.

12

patients in care on an average day

A rough measure of size. Smaller can mean more personal. Larger can mean more resources.

How this hospice compares nationally

Bars show national standing on measures from the CMS Hospice Care Index. A fuller bar means this hospice does better than more of the hospices CMS tracks.

  • Nurse care minutes per home care day10.2 min

    Ranks better than about 27% of hospices nationally on this measure.

    What this measures

    The average minutes of nursing care per day for patients getting routine care at home, based on Medicare claims. More nurse time usually means more hands-on support.

  • Skilled nursing on weekends20.9%

    Ranks better than about 95% of hospices nationally on this measure.

    What this measures

    The share of skilled nursing time delivered on Saturdays and Sundays. Symptoms do not wait for weekdays, so weekend coverage matters.

  • Nurse visits in the last days of life100%

    Ranks better than about 99% of hospices nationally on this measure.

    What this measures

    The share of patients who got nurse visits in their final days of life. This is when families tend to need the most support.

  • Gaps in nursing visits92.9%

    Ranks better than about 4% of hospices nationally on this measure.

    What this measures

    How often patients went more than a week without a nursing visit. Fewer gaps mean steadier attention.

  • Patients discharged alive early in care8%

    Ranks better than about 39% of hospices nationally on this measure.

    What this measures

    The share of patients who left hospice alive within the first week of care. A rate of 0% means it did not happen to any of their patients.

  • Patients discharged alive after 6 months48%

    Ranks better than about 22% of hospices nationally on this measure.

    What this measures

    The share of patients discharged alive after six months or more in hospice care.

  • Hospital transfers near the end of care8%

    Ranks better than about 45% of hospices nationally on this measure.

    What this measures

    The share of patients who left hospice, spent time in the hospital, then came back to hospice.

  • Hospital stays that interrupt hospice8%

    Ranks better than about 3% of hospices nationally on this measure.

    What this measures

    The share of patients who left hospice, went to the hospital, and died there soon after.

  • Days at higher levels of care (CHC or GIP)87th percentile
    What this measures

    The share of care days delivered at higher levels, such as continuous home care or inpatient care. Shown only as a national rank because small percentages round to zero.

  • Medicare spending per patient$27,686 · 88th percentile
    What this measures

    What Medicare paid per patient for this hospice's care. Higher or lower spending is not a quality judgment by itself.

Care steps completed at admissionShow detailsMedicare tracked 5 required care steps for new patients here, completed for 96.2% of patients or more. Most hospices score above 90 percent.
  • Pain screening100%
  • Breathing difficulty screening100%
  • Treatment preferences discussed100%
  • Beliefs and values discussed100%
  • All care steps completed96.2%

Conditions of patients in their care

Share of patients by primary diagnosis. Useful if you want a team with experience in a specific condition.

  • Dementia49%

Source: Centers for Medicare & Medicaid Services, reporting period January 2023 through December 2024. Percentiles are computed by CMS across all reporting hospices.

Hospice Care in Canoga Park

Lucky Palliative Services Incorporated provides hospice care for families in Canoga Park and surrounding Los Angeles County. This provider operates as a freestanding hospice agency. They have served the community since late 2018. The team holds accreditation from the Joint Commission. This group focuses on delivering quality end-of-life care for their patients. They maintain a clear commitment to high standards. Families often look for providers that meet these specific benchmarks. Having an accredited team provides a clear path for patient care. It means an outside group checked their work. That is a clear sign of quality. They offer support from a dedicated team of eight staff members. This includes nurses, physicians, and volunteers working together. Choosing the right partner for your loved one is a major step. This agency offers services right in your neighborhood.

About Lucky Palliative Services Incorporated

This agency operates as a for-profit organization. They first gained Medicare certification in December 2018. Since that time, they have worked to meet the needs of patients in the Los Angeles area. They hold accreditation from the Joint Commission. This body sets strict rules for how health centers should run. They review the agency on a regular basis. This process checks their safety and medical practices. It keeps the care consistent. You should know that their staff includes two registered nurses and one licensed practical nurse. They also have two physicians and a volunteer on the team. This mix of staff helps them cover medical and personal needs. They keep their service focused on the patient. Being a smaller team allows for direct attention. Families benefit when the staff knows them well. That is how they provide care every day.

Quality Performance

Lucky Palliative Services Incorporated holds strong marks for their quality of care and overall performance based on federal data. Their status as an accredited agency shows a focus on high standards for patient outcomes.

What Is Hospice Care Like in Canoga Park?

Hospice care in this area focuses on comfort. It aims to improve the quality of life for patients and their families. The medical team visits the patient where they live. They bring supplies and medicines directly to the home. This helps keep the patient in a familiar place. The staff at this specific agency includes two registered nurses and one licensed practical nurse. They also have two doctors and a volunteer on call. These people work to manage pain and other symptoms. They also offer emotional and spiritual support. You will find that hospice is about living well for as long as possible. The goal is to keep the patient calm and comfortable. Most care happens in a private home or assisted living facility. This allows for more time with family members. It is a quiet way to handle a hard time.

What to Ask When Choosing a Hospice Provider

Picking a provider is a big decision for your family. You should feel comfortable with the people who will enter your home. Start by asking how the team handles pain management after normal business hours. You need to know that help is available at night and on weekends. Ask how many nurses will be assigned to your case. It is also good to ask how they handle changes in the patient condition. You should ask how they support family members during the grieving process. Do they have volunteers who can sit with the patient? What is their plan for communication when you have questions? You should get clear answers to all these points. Take your time to talk with the staff. Good providers will welcome these questions from you. They want to make sure the fit is right for everyone involved.

Preserve Your Family Stories

Your loved one has a life full of memories and wisdom. Keep these stories safe for the next generation to cherish.

Start Preserving

Other Hospice Providers Nearby

Helpful Guides for Families

Some stories are worth writing down

Between the calls and the paperwork, many families wish they had asked more about the person at the center of it all. A recorded conversation, a favorite recipe, the story behind an old photo. Small things now can mean a great deal later. Our legacy guides show simple ways to start.