HospiceScout

KINDRED HEART HOSPICE, INC

CHAP AccreditedFreestanding Hospice

Provider Information

Address
7108 DESOTO AVE, SUITE 207F
CANOGA PARK, CA 91303
Medicare Certified Since
March 19, 2021

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CMS Quality Ratings

Overall Rating

Composite score combining quality measures and patient survey results.

Quality of Care

Based on the CMS Hospice Care Index — 10 operational quality indicators including visits near death, nursing minutes, and care transitions.

Patient Satisfaction
Not yet rated

CAHPS Hospice Survey — family caregivers rate communication, symptom management, respect, and overall experience.

CMS scores as of August 2026. Quality of Care derived from CMS Hospice Care Index. Patient Satisfaction from the CMS CAHPS Hospice Survey. Overall is the equally-weighted average of both. All source data published by the Centers for Medicare & Medicaid Services.

Staffing & Capacity

Staffing breakdown for KINDRED HEART HOSPICE, INC
RoleStaff Count
Registered Nurses (RN)2
Licensed Practical Nurses (LPN)1
Volunteers0

4

Total Employees

Staffing data as reported to the Centers for Medicare & Medicaid Services.

Inpatient Care and Medical Equipment

Hospices report these services to Medicare when they are certified. This is what KINDRED HEART HOSPICE, INC reported, not a check of what it offers today. Confirm current arrangements with the hospice.

Short-term inpatient care
Arranged through another hospital or nursing home

Short stays in a hospice inpatient unit, hospital, or nursing home for pain or symptoms that cannot be managed where the patient lives, or to give family caregivers a break.

Type of inpatient care
Both general inpatient care and respite care
Medical supplies and equipment
Brought in through an outside supplier

Equipment and supplies tied to the terminal illness and the plan of care, such as a hospital bed, oxygen, wound supplies, or a wheelchair.

Medicare lets hospices provide these services through arrangements with other organizations. Either way, the hospice stays responsible for the covered care in the patient’s plan of care.

Reported by this hospice to the Centers for Medicare & Medicaid Services when it was certified in 2021.

Care Details from Medicare Data

Medicare computes these numbers from claims and required reporting. They show how KINDRED HEART HOSPICE, INC compares to hospices nationwide.

6.8 minutes

of nurse care per routine home care day, on average

That is the 4th percentile among hospices nationally. The national median is about 12 minutes.

21

patients in care on an average day

A rough measure of size. Smaller can mean more personal. Larger can mean more resources.

Medicare reports this hospice billed for routine home care only. Hospices can also provide continuous home care, inpatient care, and respite care when symptoms are harder to manage. There can be good reasons for this. Ask the provider how they handle a crisis at home.

How this hospice compares nationally

Bars show national standing on measures from the CMS Hospice Care Index. A fuller bar means this hospice does better than more of the hospices CMS tracks.

  • Nurse care minutes per home care day6.8 min

    Ranks better than about 4% of hospices nationally on this measure.

    What this measures

    The average minutes of nursing care per day for patients getting routine care at home, based on Medicare claims. More nurse time usually means more hands-on support.

  • Skilled nursing on weekends14.9%

    Ranks better than about 88% of hospices nationally on this measure.

    What this measures

    The share of skilled nursing time delivered on Saturdays and Sundays. Symptoms do not wait for weekdays, so weekend coverage matters.

  • Nurse visits in the last days of life0%

    Ranks better than about 1% of hospices nationally on this measure.

    What this measures

    The share of patients who got nurse visits in their final days of life. This is when families tend to need the most support.

  • Gaps in nursing visits92.2%

    Ranks better than about 4% of hospices nationally on this measure.

    What this measures

    How often patients went more than a week without a nursing visit. Fewer gaps mean steadier attention.

  • Patients discharged alive early in care1.9%

    Ranks better than about 79% of hospices nationally on this measure.

    What this measures

    The share of patients who left hospice alive within the first week of care. A rate of 0% means it did not happen to any of their patients.

  • Patients discharged alive after 6 months29.6%

    Ranks better than about 70% of hospices nationally on this measure.

    What this measures

    The share of patients discharged alive after six months or more in hospice care.

  • Hospital transfers near the end of care0%

    Ranks better than about 81% of hospices nationally on this measure.

    What this measures

    The share of patients who left hospice, spent time in the hospital, then came back to hospice.

  • Hospital stays that interrupt hospice0%

    Ranks better than about 55% of hospices nationally on this measure.

    What this measures

    The share of patients who left hospice, went to the hospital, and died there soon after.

  • Days at higher levels of care (CHC or GIP)52nd percentile
    What this measures

    The share of care days delivered at higher levels, such as continuous home care or inpatient care. Shown only as a national rank because small percentages round to zero.

  • Medicare spending per patient$27,205 · 87th percentile
    What this measures

    What Medicare paid per patient for this hospice's care. Higher or lower spending is not a quality judgment by itself.

Care steps completed at admissionShow detailsMedicare tracked 7 required care steps for new patients here, completed for 98.2% of patients or more. Most hospices score above 90 percent.
  • Pain screening98.2%
  • Pain assessment100%
  • Breathing difficulty screening98.2%
  • Breathing difficulty treatment100%
  • Treatment preferences discussed100%
  • Beliefs and values discussed100%
  • All care steps completed98.2%

Source: Centers for Medicare & Medicaid Services. Percentiles are computed by CMS across all reporting hospices.

KINDRED HEART HOSPICE, INC

Kindred Heart Hospice, Inc is a freestanding hospice provider in Canoga Park, California. They have served the Los Angeles area since becoming Medicare certified in March 2021. The agency maintains accreditation through CHAP, which stands for the Community Health Accreditation Partner. This group checks that the agency follows high standards for care and safety. Accreditation is a choice that shows a commitment to meeting strict rules for patients. They work to support families through the end of life process in the local community. Having this oversight helps families know the agency meets specific quality goals. It is a sign they value third-party review of their clinical practices. Their team works out of an office on Desoto Avenue to coordinate care for those they serve. This is where their local operations are based.

About KINDRED HEART HOSPICE, INC

This agency operates as a freestanding hospice provider. This means they are not part of a hospital or a large nursing home chain. Being independent can often lead to more focused attention on individual patient needs. Their team includes four total employees. This count includes two registered nurses and one licensed practical nurse. They do not currently use volunteers in their care model. Families should know that the agency has earned strong quality marks from the federal Hospice Care Index. These scores track how well an agency performs on specific care measures. The CHAP accreditation adds another layer of review to their work. This independent group visits to verify that safety and care standards remain high. It shows they want to keep their processes transparent. You can see how these factors create a clear picture of their day-to-day operations.

Quality Overview

Kindred Heart Hospice, Inc holds good quality-of-care marks based on their latest CMS Hospice Care Index results. Their standing as a CHAP-accredited provider further shows they meet set industry standards for care.

What Is Hospice Care Like in CANOGA PARK?

Hospice care in this area focuses on comfort and quality of life. The goal is to manage pain and support the patient at home. Many agencies in Los Angeles County offer visits from nurses, aides, and social workers. At Kindred Heart Hospice, Inc, the clinical team consists of two registered nurses and one licensed practical nurse. These professionals visit patients to check on their health and adjust medicine as needed. They also coordinate with doctors to keep the care plan current. Because the team is small, patients often see the same faces during each visit. This can help build a sense of familiarity during a difficult time. Most care happens where the patient lives. That could be a private house or a care facility. The team works to keep the patient as comfortable as possible while respecting their personal wishes and goals.

What to Ask When Choosing a Hospice Provider

Selecting the right hospice agency is a big decision. You should feel comfortable asking direct questions to learn about their service. First, ask how quickly a nurse can reach your home if an urgent issue happens at night. You want to know their after-hours process. Second, ask what the typical caseload is for their nurses. A smaller caseload often means more time for each patient. Third, ask how they handle medication changes or pain management needs. You need to know that your loved one will stay comfortable at all times. Finally, ask if they provide spiritual or grief support for the family. Some agencies offer these services as part of their routine care. Make sure the answers match what your family needs for support. Take your time to get the facts before you decide on a partner for this care.

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