HospiceScout

SILVER CITY HOSPICE & PALLIATIVE CARE

For-ProfitCHAP AccreditedFreestanding Hospice

Provider Information

Address
121 S GLENOAKS BLVD SUITE 1-A
BURBANK, CA 91502
Ownership Type
For-Profit
Medicare Certified Since
July 12, 2021

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CMS Quality Ratings

Overall Rating

Composite score combining quality measures and patient survey results.

Quality of Care

Based on the CMS Hospice Care Index — 10 operational quality indicators including visits near death, nursing minutes, and care transitions.

Patient Satisfaction
Not yet rated

CAHPS Hospice Survey — family caregivers rate communication, symptom management, respect, and overall experience.

CMS scores as of May 2026. Quality of Care derived from CMS Hospice Care Index. Patient Satisfaction from the CMS CAHPS Hospice Survey. Overall is the equally-weighted average of both. All source data published by the Centers for Medicare & Medicaid Services.

Staffing & Capacity

Staffing breakdown for SILVER CITY HOSPICE & PALLIATIVE CARE
RoleStaff Count
Registered Nurses (RN)1
Licensed Practical Nurses (LPN)1
Physicians1
Volunteers1

7

Total Employees

Staffing data as reported to the Centers for Medicare & Medicaid Services.

Inpatient Care and Medical Equipment

Hospices report these services to Medicare when they are certified. This is what SILVER CITY HOSPICE & PALLIATIVE CARE reported, not a check of what it offers today. Confirm current arrangements with the hospice.

Short-term inpatient care
Arranged through another hospital or nursing home

Short stays in a hospice inpatient unit, hospital, or nursing home for pain or symptoms that cannot be managed where the patient lives, or to give family caregivers a break.

Type of inpatient care
Both general inpatient care and respite care
Medical supplies and equipment
Brought in through an outside supplier

Equipment and supplies tied to the terminal illness and the plan of care, such as a hospital bed, oxygen, wound supplies, or a wheelchair.

Medicare lets hospices provide these services through arrangements with other organizations. Either way, the hospice stays responsible for the covered care in the patient’s plan of care.

Reported by this hospice to the Centers for Medicare & Medicaid Services when it was certified in 2021.

Care Details from Medicare Data

Medicare computes these numbers from claims and required reporting. They show how SILVER CITY HOSPICE & PALLIATIVE CARE compares to hospices nationwide.

15.4 minutes

of nurse care per routine home care day, on average

That is the 79th percentile among hospices nationally. The national median is about 12 minutes.

4

patients in care on an average day

A rough measure of size. Smaller can mean more personal. Larger can mean more resources.

How this hospice compares nationally

Bars show national standing on measures from the CMS Hospice Care Index. A fuller bar means this hospice does better than more of the hospices CMS tracks.

  • Nurse care minutes per home care day15.4 min

    Ranks better than about 79% of hospices nationally on this measure.

    What this measures

    The average minutes of nursing care per day for patients getting routine care at home, based on Medicare claims. More nurse time usually means more hands-on support.

  • Skilled nursing on weekends26.3%

    Ranks better than about 98% of hospices nationally on this measure.

    What this measures

    The share of skilled nursing time delivered on Saturdays and Sundays. Symptoms do not wait for weekdays, so weekend coverage matters.

  • Nurse visits in the last days of life90%

    Ranks better than about 31% of hospices nationally on this measure.

    What this measures

    The share of patients who got nurse visits in their final days of life. This is when families tend to need the most support.

  • Gaps in nursing visits35.3%

    Ranks better than about 73% of hospices nationally on this measure.

    What this measures

    How often patients went more than a week without a nursing visit. Fewer gaps mean steadier attention.

  • Patients discharged alive early in care0%

    Ranks better than about 81% of hospices nationally on this measure.

    What this measures

    The share of patients who left hospice alive within the first week of care. A rate of 0% means it did not happen to any of their patients.

  • Patients discharged alive after 6 months60%

    Ranks better than about 7% of hospices nationally on this measure.

    What this measures

    The share of patients discharged alive after six months or more in hospice care.

  • Hospital transfers near the end of care0%

    Ranks better than about 81% of hospices nationally on this measure.

    What this measures

    The share of patients who left hospice, spent time in the hospital, then came back to hospice.

  • Hospital stays that interrupt hospice0%

    Ranks better than about 55% of hospices nationally on this measure.

    What this measures

    The share of patients who left hospice, went to the hospital, and died there soon after.

  • Days at higher levels of care (CHC or GIP)87th percentile
    What this measures

    The share of care days delivered at higher levels, such as continuous home care or inpatient care. Shown only as a national rank because small percentages round to zero.

  • Medicare spending per patient$31,934 · 93rd percentile
    What this measures

    What Medicare paid per patient for this hospice's care. Higher or lower spending is not a quality judgment by itself.

Source: Centers for Medicare & Medicaid Services, reporting period January 2023 through December 2024. Percentiles are computed by CMS across all reporting hospices.

Silver City Hospice & Palliative Care

Silver City Hospice & Palliative Care serves families in Burbank, California. They offer end of life support and palliative care services for patients in Los Angeles County. This provider holds accreditation from CHAP, which shows they meet high standards for care. Their team works to provide comfort and support during a difficult time for patients and their loved ones. They have been certified by Medicare since July 2021. The agency operates as a for-profit provider based out of their Glenoaks Boulevard office location.

About Silver City Hospice & Palliative Care

This agency operates as a for-profit hospice provider. They earned their Medicare certification in 2021. Accreditation from CHAP is a positive sign for families to see. This group reviews hospice agencies to ensure they follow strict safety and care rules. It means an outside group has checked their work. That is a solid indicator of their commitment to quality. You should know that for-profit status does not change the basic requirements for care. All Medicare hospice providers must offer the same core services. This includes nursing, medical supplies, and social support. CHAP accreditation simply shows they go the extra mile to prove their quality. It gives families more peace of mind during the search process.

Quality Overview

This provider holds strong quality-of-care marks and high overall ratings from Medicare. Their CHAP accreditation further highlights their focus on meeting recognized standards for health and safety.

What Is Hospice Care Like in Burbank?

Hospice care in Burbank focuses on comfort rather than a cure. It brings medical help directly to the home. The team at Silver City Hospice & Palliative Care consists of seven staff members. This group includes one physician, one registered nurse, and one licensed practical nurse. They also have one volunteer available to provide extra social support. This small, focused team allows for direct communication with the patient and family. They work together to manage pain and other symptoms. That is the main goal. Having a dedicated doctor and nurse on staff helps ensure that medical needs are met quickly. They serve the Burbank area with a local team that knows the community well.

What to Ask When Choosing a Hospice Provider

You have the right to ask questions before you pick a hospice agency. Start by asking how the team handles pain management after hours. It is good to know who you will call at night. Ask about the frequency of nurse visits to the home. You should also ask how they support family members with grief. Ask them to explain their response time for urgent needs. It helps to know how they coordinate with your current primary doctor. Finally, ask what specific items they cover for equipment or medicine. Do not feel rushed to make a choice. Take your time to get the answers you need for your family.

Preserve Your Family Stories

Capture the life lessons, memories, and wisdom of your loved ones to keep their legacy alive for future generations.

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Helpful Guides for Families

Some stories are worth writing down

Between the calls and the paperwork, many families wish they had asked more about the person at the center of it all. A recorded conversation, a favorite recipe, the story behind an old photo. Small things now can mean a great deal later. Our legacy guides show simple ways to start.