REFLECTIONS HOSPICE, INC
Provider Information
- Address
- 150 E OLIVE AVE SUITE 214
BURBANK, CA 91502 - Ownership Type
- For-Profit
- Medicare Certified Since
- March 24, 2022
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CMS Quality Ratings
Composite score combining quality measures and patient survey results.
Based on the CMS Hospice Care Index — 10 operational quality indicators including visits near death, nursing minutes, and care transitions.
CAHPS Hospice Survey — family caregivers rate communication, symptom management, respect, and overall experience.
CMS scores as of May 2026. Quality of Care derived from CMS Hospice Care Index. Patient Satisfaction from the CMS CAHPS Hospice Survey. Overall is the equally-weighted average of both. All source data published by the Centers for Medicare & Medicaid Services.
Staffing & Capacity
| Role | Staff Count |
|---|---|
| Registered Nurses (RN) | 3 |
| Licensed Practical Nurses (LPN) | 1 |
| Physicians | 1 |
| Volunteers | 1 |
5
Total Employees
Staffing data as reported to the Centers for Medicare & Medicaid Services.
Inpatient Care and Medical Equipment
Hospices report these services to Medicare when they are certified. This is what REFLECTIONS HOSPICE, INC reported, not a check of what it offers today. Confirm current arrangements with the hospice.
- Short-term inpatient care
- Arranged through another hospital or nursing home
- Type of inpatient care
- Both general inpatient care and respite care
- Medical supplies and equipment
- Brought in through an outside supplier
Short stays in a hospice inpatient unit, hospital, or nursing home for pain or symptoms that cannot be managed where the patient lives, or to give family caregivers a break.
Equipment and supplies tied to the terminal illness and the plan of care, such as a hospital bed, oxygen, wound supplies, or a wheelchair.
Medicare lets hospices provide these services through arrangements with other organizations. Either way, the hospice stays responsible for the covered care in the patient’s plan of care.
Reported by this hospice to the Centers for Medicare & Medicaid Services when it was certified in 2022.
Care Details from Medicare Data
Medicare computes these numbers from claims and required reporting. They show how REFLECTIONS HOSPICE, INC compares to hospices nationwide.
10.7 minutes
of nurse care per routine home care day, on average
That is the 33rd percentile among hospices nationally. The national median is about 12 minutes.
6
patients in care on an average day
A rough measure of size. Smaller can mean more personal. Larger can mean more resources.
How this hospice compares nationally
Bars show national standing on measures from the CMS Hospice Care Index. A fuller bar means this hospice does better than more of the hospices CMS tracks.
- Nurse care minutes per home care day10.7 min
Ranks better than about 33% of hospices nationally on this measure.
What this measures
The average minutes of nursing care per day for patients getting routine care at home, based on Medicare claims. More nurse time usually means more hands-on support.
- Skilled nursing on weekends6.2%
Ranks better than about 29% of hospices nationally on this measure.
What this measures
The share of skilled nursing time delivered on Saturdays and Sundays. Symptoms do not wait for weekdays, so weekend coverage matters.
- Nurse visits in the last days of life100%
Ranks better than about 99% of hospices nationally on this measure.
What this measures
The share of patients who got nurse visits in their final days of life. This is when families tend to need the most support.
- Gaps in nursing visits62.1%
Ranks better than about 37% of hospices nationally on this measure.
What this measures
How often patients went more than a week without a nursing visit. Fewer gaps mean steadier attention.
- Patients discharged alive early in care0%
Ranks better than about 81% of hospices nationally on this measure.
What this measures
The share of patients who left hospice alive within the first week of care. A rate of 0% means it did not happen to any of their patients.
- Patients discharged alive after 6 months33.3%
Ranks better than about 58% of hospices nationally on this measure.
What this measures
The share of patients discharged alive after six months or more in hospice care.
- Hospital transfers near the end of care4.8%
Ranks better than about 63% of hospices nationally on this measure.
What this measures
The share of patients who left hospice, spent time in the hospital, then came back to hospice.
- Hospital stays that interrupt hospice0%
Ranks better than about 55% of hospices nationally on this measure.
What this measures
The share of patients who left hospice, went to the hospital, and died there soon after.
- Days at higher levels of care (CHC or GIP)74th percentile
What this measures
The share of care days delivered at higher levels, such as continuous home care or inpatient care. Shown only as a national rank because small percentages round to zero.
- Medicare spending per patient$23,738 · 77th percentile
What this measures
What Medicare paid per patient for this hospice's care. Higher or lower spending is not a quality judgment by itself.
Care steps completed at admissionShow detailsMedicare tracked 6 required care steps for new patients here, completed for 100% of patients or more. Most hospices score above 90 percent.
- Pain screening100%
- Breathing difficulty screening100%
- Breathing difficulty treatment100%
- Treatment preferences discussed100%
- Beliefs and values discussed100%
- All care steps completed100%
Source: Centers for Medicare & Medicaid Services, reporting period January 2023 through December 2024. Percentiles are computed by CMS across all reporting hospices.
Support for Your Loved Ones
Reflections Hospice, Inc. serves families in Burbank, California. This team focuses on comfort and care for those with serious illnesses. They work out of their office on East Olive Avenue to help patients live their final months with dignity. The team knows that this time is hard for families. So, they strive to make the process as clear and gentle as possible. They provide care that honors the person, not just the illness. Whether a patient is at home or in a facility, this team is ready to step in. It is about making every day count. That is the goal of hospice care in Los Angeles County.
About REFLECTIONS HOSPICE, INC
Reflections Hospice, Inc. is a for-profit provider based in Burbank. They have been Medicare-certified since March 24, 2022. That means they meet the federal rules for safety and care quality. For-profit status just means they operate as a business, but they must still follow the same strict government guidelines as non-profit groups. Families should know that Medicare covers almost all costs for their services. This includes visits from nurses, aides, and social workers. You do not need to worry about the paperwork side of things. They handle the billing and the medical coordination for you. The thing is, choosing a provider is a big decision. You want a team that is not just certified, but also truly present for your family.
Top-Tier Quality Care
Understanding Hospice Care in BURBANK
Finding the right care in a busy area like Burbank can feel like a lot to handle. But you have options. Hospice is not a place you go to give up. It is a service that comes to where you are. It brings a team of experts to help with pain, symptoms, and emotional support. Most people do not realize that hospice can start sooner than you think. You do not have to wait until the very last days. In fact, getting support early often leads to better comfort for the patient. The team in Los Angeles County is used to working with many different hospital systems. They know how to bridge the gap between your doctor and your home needs. It is all about building a circle of support around your loved one.
What to Ask When Choosing a Hospice Provider
When you sit down with a hospice team, ask clear questions. First, ask how quickly they can get a nurse to your home in an emergency. You want to know they are available 24/7. Second, ask how they handle pain management. Every person is different, and their plan should be too. Third, ask who will be on your specific care team. You want to know who is coming through your door. Finally, ask about their experience with your loved one's specific diagnosis. It is okay to be picky. You are inviting these people into your life during a very private time. Trust your gut feeling when you talk to them. If they listen well, that is a great sign.
Preserve Your Family Stories
Your loved one has a lifetime of memories to share. We can help you capture these stories to keep them safe for future generations.
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Helpful Guides for Families
What Does Medicare Cover for Hospice Care?
Confused about medicare hospice coverage? Discover exactly what is covered, how to manage costs, and navigate your benefits with our simple, expert guide.
Understanding Hospice Levels of Care: A Family Guide
Navigating end-of-life care is hard. Our guide to understanding hospice levels of care helps you make informed choices for your loved one with confidence.
Starting the End-of-Life Conversation: A Family Guide
Starting the end-of-life conversation is hard. Our guide provides scripts, expert tips, and Medicare insights to help you navigate this talk with confidence.
Some stories are worth writing down
Between the calls and the paperwork, many families wish they had asked more about the person at the center of it all. A recorded conversation, a favorite recipe, the story behind an old photo. Small things now can mean a great deal later. Our legacy guides show simple ways to start.