JOURNEY PALLIATIVE AND HOSPICE, INC.
Provider Information
- Address
- 4405 RIVERSIDE DRIVE
BURBANK, CA 91505 - Ownership Type
- For-Profit
- Medicare Certified Since
- May 11, 2022
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CMS Quality Ratings
Composite score combining quality measures and patient survey results.
Based on the CMS Hospice Care Index — 10 operational quality indicators including visits near death, nursing minutes, and care transitions.
CAHPS Hospice Survey — family caregivers rate communication, symptom management, respect, and overall experience.
CMS scores as of May 2026. Quality of Care derived from CMS Hospice Care Index. Patient Satisfaction from the CMS CAHPS Hospice Survey. Overall is the equally-weighted average of both. All source data published by the Centers for Medicare & Medicaid Services.
Staffing & Capacity
| Role | Staff Count |
|---|---|
| Registered Nurses (RN) | 2 |
| Licensed Practical Nurses (LPN) | 0 |
| Volunteers | 0 |
3
Total Employees
Staffing data as reported to the Centers for Medicare & Medicaid Services.
Inpatient Care and Medical Equipment
Hospices report these services to Medicare when they are certified. This is what JOURNEY PALLIATIVE AND HOSPICE, INC. reported, not a check of what it offers today. Confirm current arrangements with the hospice.
- Short-term inpatient care
- Arranged through another hospital or nursing home
- Type of inpatient care
- Both general inpatient care and respite care
- Medical supplies and equipment
- Brought in through an outside supplier
Short stays in a hospice inpatient unit, hospital, or nursing home for pain or symptoms that cannot be managed where the patient lives, or to give family caregivers a break.
Equipment and supplies tied to the terminal illness and the plan of care, such as a hospital bed, oxygen, wound supplies, or a wheelchair.
Medicare lets hospices provide these services through arrangements with other organizations. Either way, the hospice stays responsible for the covered care in the patient’s plan of care.
Reported by this hospice to the Centers for Medicare & Medicaid Services when it was certified in 2022.
Care Details from Medicare Data
Medicare computes these numbers from claims and required reporting. They show how JOURNEY PALLIATIVE AND HOSPICE, INC. compares to hospices nationwide.
13.2 minutes
of nurse care per routine home care day, on average
That is the 60th percentile among hospices nationally. The national median is about 12 minutes.
8
patients in care on an average day
A rough measure of size. Smaller can mean more personal. Larger can mean more resources.
How this hospice compares nationally
Bars show national standing on measures from the CMS Hospice Care Index. A fuller bar means this hospice does better than more of the hospices CMS tracks.
- Nurse care minutes per home care day13.2 min
Ranks better than about 60% of hospices nationally on this measure.
What this measures
The average minutes of nursing care per day for patients getting routine care at home, based on Medicare claims. More nurse time usually means more hands-on support.
- Skilled nursing on weekends17.8%
Ranks better than about 92% of hospices nationally on this measure.
What this measures
The share of skilled nursing time delivered on Saturdays and Sundays. Symptoms do not wait for weekdays, so weekend coverage matters.
- Nurse visits in the last days of life100%
Ranks better than about 99% of hospices nationally on this measure.
What this measures
The share of patients who got nurse visits in their final days of life. This is when families tend to need the most support.
- Gaps in nursing visits32.1%
Ranks better than about 76% of hospices nationally on this measure.
What this measures
How often patients went more than a week without a nursing visit. Fewer gaps mean steadier attention.
- Patients discharged alive early in care0%
Ranks better than about 81% of hospices nationally on this measure.
What this measures
The share of patients who left hospice alive within the first week of care. A rate of 0% means it did not happen to any of their patients.
- Patients discharged alive after 6 months58.3%
Ranks better than about 8% of hospices nationally on this measure.
What this measures
The share of patients discharged alive after six months or more in hospice care.
- Hospital transfers near the end of care0%
Ranks better than about 81% of hospices nationally on this measure.
What this measures
The share of patients who left hospice, spent time in the hospital, then came back to hospice.
- Hospital stays that interrupt hospice0%
Ranks better than about 55% of hospices nationally on this measure.
What this measures
The share of patients who left hospice, went to the hospital, and died there soon after.
- Days at higher levels of care (CHC or GIP)67th percentile
What this measures
The share of care days delivered at higher levels, such as continuous home care or inpatient care. Shown only as a national rank because small percentages round to zero.
- Medicare spending per patient$29,399 · 90th percentile
What this measures
What Medicare paid per patient for this hospice's care. Higher or lower spending is not a quality judgment by itself.
Conditions of patients in their care
Share of patients by primary diagnosis. Useful if you want a team with experience in a specific condition.
- Dementia42%
Source: Centers for Medicare & Medicaid Services, reporting period January 2023 through December 2024. Percentiles are computed by CMS across all reporting hospices.
Compassionate Care at Journey Palliative and Hospice
Journey Palliative and Hospice, Inc. serves the Burbank, California community with dedicated end-of-life care. They provide professional support for patients and their families during difficult times. Their team focuses on comfort and dignity for those needing palliative and hospice services. By working in the Los Angeles area, they help ensure local families have access to quality care. Their mission centers on supporting your loved ones throughout their journey. The team strives to make every day meaningful for those they serve. They offer a steady hand and a kind heart when you need it most. Choosing the right partner for hospice care is a big step for your family. This provider works to offer peace and comfort in the home environment. They are committed to serving the needs of the Burbank community with care and respect.
About JOURNEY PALLIATIVE AND HOSPICE, INC.
Journey Palliative and Hospice, Inc. is a for-profit hospice provider. They have been Medicare certified since May 11, 2022. Medicare certification means they meet federal rules for health and safety. This is an important mark of quality for families to consider. Families should know that this provider is held to strict standards by the government. Being a for-profit agency allows them to focus on specific care models. They operate out of their office on Riverside Drive in Burbank. When you choose a hospice provider, you should look at how long they have served the area. Their certification shows they have been active in the field for several years. You can feel confident that they follow national guidelines for patient care. They are ready to answer your questions about their specific services and daily care routines. Their staff is trained to help you navigate these sensitive choices.
Understanding Hospice Care in BURBANK
Hospice care in Burbank is designed to provide comfort to those with serious illnesses. It is not just about medical care. It is about supporting the whole person and their family. Many providers in the Los Angeles area offer home-based services. This helps patients stay in a familiar place surrounded by their loved ones. Hospice teams include doctors, nurses, and social workers. They work together to manage pain and provide emotional support. You do not have to handle these challenges alone. Local agencies are here to help you understand your options and rights. They can assist with equipment, medicine, and spiritual care. Many families find that starting hospice early leads to a better quality of life. It allows everyone to focus on time spent together. Burbank has several resources to help you through this transition. You deserve to feel supported and informed every step of the way.
What to Ask When Choosing a Hospice Provider
Choosing a hospice provider is a very personal decision. You should feel comfortable asking many questions. Here are a few things to consider when you meet with a team:
- How quickly can a nurse come to my home if there is an emergency?
- What kind of support do you provide for the family members who are grieving?
- How do you handle pain management and comfort measures for the patient?
- Can you explain how your team coordinates care with the patient's regular doctor?
Do not be afraid to ask for clarity. A good provider will be happy to explain their process. They should listen to your concerns with patience and care. Make sure you understand how their services fit your specific needs. It is your right to know how they will look after your loved one. Take your time to get the answers you need before making a final choice.
Preserve Your Family History
Your loved one has a unique life story that deserves to be remembered. Start capturing their memories, values, and life lessons today to keep their legacy alive for future generations.
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