DELUXE HOSPICE CARE
Provider Information
- Address
- 4119 W BURBANK BLVD.
BURBANK, CA 91505 - Medicare Certified Since
- December 16, 2022
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CMS Quality Ratings
Composite score combining quality measures and patient survey results.
Based on the CMS Hospice Care Index — 10 operational quality indicators including visits near death, nursing minutes, and care transitions.
CAHPS Hospice Survey — family caregivers rate communication, symptom management, respect, and overall experience.
Quality of Care derived from CMS Hospice Care Index. Patient Satisfaction from the CMS CAHPS Hospice Survey. Overall is the equally-weighted average of both. All source data published by the Centers for Medicare & Medicaid Services.
Care Details from Medicare Data
Medicare computes these numbers from claims and required reporting. They show how DELUXE HOSPICE CARE compares to hospices nationwide.
9.6 minutes
of nurse care per routine home care day, on average
That is the 21st percentile among hospices nationally. The national median is about 12 minutes.
30
patients in care on an average day
A rough measure of size. Smaller can mean more personal. Larger can mean more resources.
How this hospice compares nationally
Bars show national standing on measures from the CMS Hospice Care Index. A fuller bar means this hospice does better than more of the hospices CMS tracks.
- Nurse care minutes per home care day9.6 min
Ranks better than about 21% of hospices nationally on this measure.
What this measures
The average minutes of nursing care per day for patients getting routine care at home, based on Medicare claims. More nurse time usually means more hands-on support.
- Skilled nursing on weekends2.8%
Ranks better than about 4% of hospices nationally on this measure.
What this measures
The share of skilled nursing time delivered on Saturdays and Sundays. Symptoms do not wait for weekdays, so weekend coverage matters.
- Gaps in nursing visits45.1%
Ranks better than about 60% of hospices nationally on this measure.
What this measures
How often patients went more than a week without a nursing visit. Fewer gaps mean steadier attention.
- Patients discharged alive early in care0%
Ranks better than about 81% of hospices nationally on this measure.
What this measures
The share of patients who left hospice alive within the first week of care. A rate of 0% means it did not happen to any of their patients.
- Patients discharged alive after 6 months48.8%
Ranks better than about 20% of hospices nationally on this measure.
What this measures
The share of patients discharged alive after six months or more in hospice care.
- Hospital transfers near the end of care0%
Ranks better than about 81% of hospices nationally on this measure.
What this measures
The share of patients who left hospice, spent time in the hospital, then came back to hospice.
- Hospital stays that interrupt hospice0%
Ranks better than about 55% of hospices nationally on this measure.
What this measures
The share of patients who left hospice, went to the hospital, and died there soon after.
- Days at higher levels of care (CHC or GIP)52nd percentile
What this measures
The share of care days delivered at higher levels, such as continuous home care or inpatient care. Shown only as a national rank because small percentages round to zero.
- Medicare spending per patient$34,658 · 96th percentile
What this measures
What Medicare paid per patient for this hospice's care. Higher or lower spending is not a quality judgment by itself.
Care steps completed at admissionShow detailsMedicare tracked 7 required care steps for new patients here, completed for 94.4% of patients or more. Most hospices score above 90 percent.
- Pain screening98.1%
- Pain assessment100%
- Breathing difficulty screening100%
- Breathing difficulty treatment100%
- Treatment preferences discussed100%
- Beliefs and values discussed100%
- All care steps completed94.4%
Conditions of patients in their care
Share of patients by primary diagnosis. Useful if you want a team with experience in a specific condition.
- Heart and circulatory disease58%
- Lung and respiratory disease27%
Source: Centers for Medicare & Medicaid Services, reporting period January 2023 through December 2024. Percentiles are computed by CMS across all reporting hospices.
About Deluxe Hospice Care
Deluxe Hospice Care provides support for families in Burbank, California. They have been Medicare certified since December 2022. This team helps patients manage their symptoms while staying in their own homes. Choosing a provider in your own county often makes it easier for the care team to visit quickly. This agency serves residents across Los Angeles County. Their focus is on comfort and quality of life for those with limited life expectancy. Finding the right fit for your loved one is a big step. You should always check their current status with local regulators. They have met the federal standards needed to accept Medicare insurance payments. That is a clear sign they follow set rules for patient safety. Staffing levels and patient experience scores can change over time. It is smart to review their records before you make a final decision for your family.
Provider Background
Medicare certification means a hospice agency follows strict federal guidelines. This agency has held this certification since late 2022. These rules cover everything from how they handle medication to how they train their staff members. Accreditation is a separate process where an outside group checks their work. It shows they want to go above the minimum requirements set by the government. Families should know that certification is the baseline for safe care. You can find their official records through the Medicare website. These records show how they compare to other agencies in the area. Look for information on how often they update their patient care plans. Most agencies provide a team consisting of nurses, aides, and social workers. Each person has a specific job to help your family during this time. Ask them how they coordinate care between different medical professionals. This ensures everyone stays on the same page.
Quality Ratings Update
What Is Hospice Care Like in BURBANK?
Hospice care in Burbank brings medical support directly to your living room. The goal is to keep the patient comfortable and free from pain. Most local teams include a registered nurse and a social worker. They visit your home on a set schedule to check on progress. The nurse manages medicine doses. The social worker talks through emotional needs with the family. Burbank sits in a busy part of Los Angeles County. This means your care team is usually close by for emergency visits. They work with local doctors to keep your care plan aligned with your goals. Some agencies offer volunteers for extra companionship during the week. Others provide chaplains for spiritual support. You have the right to ask how their specific team is structured. Each agency manages their staff in slightly different ways. Getting these details early helps you know what to expect each day.
What to Ask When Choosing a Hospice Provider
Finding the right hospice agency requires asking the right questions. Start by asking how quickly a nurse can arrive for an emergency call. You should also ask how they handle pain management on the weekends. It is good to know if they provide 24-hour phone support for your questions. Ask how they communicate changes in a patient's health to the family. You might also ask if they have experience with specific health conditions. Do not be afraid to ask for references from other families. A good agency will answer these questions with patience and care. They want you to feel confident in their services. Write your top three questions down before you call them. This helps you stay focused during the conversation. You deserve clear answers about the care your loved one will receive. Take your time with this choice.
Preserve Your Family Stories
Every life has a unique story worth saving for the future. We offer tools to help you record memories and wisdom to share with your family.
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Helpful Guides for Families
10 Essential Hospice Questions for Evaluating Providers
Evaluating hospice care for a loved one? Use these 10 essential hospice questions to interview providers and ensure your family receives the best possible support.
Starting Difficult Conversations: A Guide for Families
Struggling with end-of-life talks? Learn the best ways for starting difficult conversations with your aging parents to ensure their wishes are honored today.
What CMS Star Ratings Actually Mean for Your Family
Confused by hospice star ratings? Learn how CMS calculates these scores, what they reveal about care quality, and how to find the right provider for your family.
Some stories are worth writing down
Between the calls and the paperwork, many families wish they had asked more about the person at the center of it all. A recorded conversation, a favorite recipe, the story behind an old photo. Small things now can mean a great deal later. Our legacy guides show simple ways to start.