HospiceScout

CITYWIDE HOSPICE CARE, INC

For-ProfitCHAP AccreditedFreestanding Hospice

Provider Information

Address
7590 N GLENOAKS BLVD, SUITE 103
BURBANK, CA 91504
Ownership Type
For-Profit
Medicare Certified Since
December 7, 2021

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CMS Quality Ratings

Overall Rating

Composite score combining quality measures and patient survey results.

Quality of Care

Based on the CMS Hospice Care Index — 10 operational quality indicators including visits near death, nursing minutes, and care transitions.

Patient Satisfaction
Not yet rated

CAHPS Hospice Survey — family caregivers rate communication, symptom management, respect, and overall experience.

CMS scores as of May 2026. Quality of Care derived from CMS Hospice Care Index. Patient Satisfaction from the CMS CAHPS Hospice Survey. Overall is the equally-weighted average of both. All source data published by the Centers for Medicare & Medicaid Services.

Staffing & Capacity

Staffing breakdown for CITYWIDE HOSPICE CARE, INC
RoleStaff Count
Registered Nurses (RN)1
Licensed Practical Nurses (LPN)1
Physicians1
Volunteers1

7

Total Employees

Staffing data as reported to the Centers for Medicare & Medicaid Services.

Inpatient Care and Medical Equipment

Hospices report these services to Medicare when they are certified. This is what CITYWIDE HOSPICE CARE, INC reported, not a check of what it offers today. Confirm current arrangements with the hospice.

Short-term inpatient care
Arranged through another hospital or nursing home

Short stays in a hospice inpatient unit, hospital, or nursing home for pain or symptoms that cannot be managed where the patient lives, or to give family caregivers a break.

Type of inpatient care
Both general inpatient care and respite care
Medical supplies and equipment
Brought in through an outside supplier

Equipment and supplies tied to the terminal illness and the plan of care, such as a hospital bed, oxygen, wound supplies, or a wheelchair.

Medicare lets hospices provide these services through arrangements with other organizations. Either way, the hospice stays responsible for the covered care in the patient’s plan of care.

Reported by this hospice to the Centers for Medicare & Medicaid Services when it was certified in 2021.

Care Details from Medicare Data

Medicare computes these numbers from claims and required reporting. They show how CITYWIDE HOSPICE CARE, INC compares to hospices nationwide.

13.3 minutes

of nurse care per routine home care day, on average

That is the 61st percentile among hospices nationally. The national median is about 12 minutes.

7

patients in care on an average day

A rough measure of size. Smaller can mean more personal. Larger can mean more resources.

How this hospice compares nationally

Bars show national standing on measures from the CMS Hospice Care Index. A fuller bar means this hospice does better than more of the hospices CMS tracks.

  • Nurse care minutes per home care day13.3 min

    Ranks better than about 61% of hospices nationally on this measure.

    What this measures

    The average minutes of nursing care per day for patients getting routine care at home, based on Medicare claims. More nurse time usually means more hands-on support.

  • Skilled nursing on weekends11.2%

    Ranks better than about 77% of hospices nationally on this measure.

    What this measures

    The share of skilled nursing time delivered on Saturdays and Sundays. Symptoms do not wait for weekdays, so weekend coverage matters.

  • Nurse visits in the last days of life77.8%

    Ranks better than about 12% of hospices nationally on this measure.

    What this measures

    The share of patients who got nurse visits in their final days of life. This is when families tend to need the most support.

  • Gaps in nursing visits72.7%

    Ranks better than about 22% of hospices nationally on this measure.

    What this measures

    How often patients went more than a week without a nursing visit. Fewer gaps mean steadier attention.

  • Patients discharged alive early in care4%

    Ranks better than about 67% of hospices nationally on this measure.

    What this measures

    The share of patients who left hospice alive within the first week of care. A rate of 0% means it did not happen to any of their patients.

  • Patients discharged alive after 6 months24%

    Ranks better than about 82% of hospices nationally on this measure.

    What this measures

    The share of patients discharged alive after six months or more in hospice care.

  • Hospital transfers near the end of care0%

    Ranks better than about 81% of hospices nationally on this measure.

    What this measures

    The share of patients who left hospice, spent time in the hospital, then came back to hospice.

  • Hospital stays that interrupt hospice0%

    Ranks better than about 55% of hospices nationally on this measure.

    What this measures

    The share of patients who left hospice, went to the hospital, and died there soon after.

  • Days at higher levels of care (CHC or GIP)74th percentile
    What this measures

    The share of care days delivered at higher levels, such as continuous home care or inpatient care. Shown only as a national rank because small percentages round to zero.

  • Medicare spending per patient$24,382 · 80th percentile
    What this measures

    What Medicare paid per patient for this hospice's care. Higher or lower spending is not a quality judgment by itself.

Care steps completed at admissionShow detailsMedicare tracked 7 required care steps for new patients here, completed for 75% of patients or more. Most hospices score above 90 percent.
  • Pain screening98.5%
  • Pain assessment97.6%
  • Breathing difficulty screening98.5%
  • Breathing difficulty treatment78.8%
  • Treatment preferences discussed100%
  • Beliefs and values discussed100%
  • All care steps completed75%

Conditions of patients in their care

Share of patients by primary diagnosis. Useful if you want a team with experience in a specific condition.

  • Heart and circulatory disease56%

Source: Centers for Medicare & Medicaid Services, reporting period January 2023 through December 2024. Percentiles are computed by CMS across all reporting hospices.

About Citywide Hospice Care, Inc

Citywide Hospice Care, Inc serves the Burbank area from its office on North Glenoaks Boulevard. They provide hospice services to residents across Los Angeles County. This provider holds accreditation from CHAP. That means an outside group checked their work to ensure it meets high standards. They have been certified by Medicare since late 2021. Their team offers care focused on comfort and support for patients facing a serious illness. They aim to help families manage daily needs during a difficult time. You can reach their office at (818) 875-4014 to learn more about how they serve the local community. Making these choices takes time and care. Having clear information helps you make a solid plan for your loved one.

Understanding This Provider

Citywide Hospice Care, Inc operates as a for-profit hospice agency. They received their Medicare certification in December 2021. The agency maintains accreditation through the Community Health Accreditation Partner, or CHAP. This group sets standards for how hospices should run their daily operations. CHAP reviews clinics to see if they follow best practices for patient safety and quality. When a provider earns this status, it shows they follow strict rules for medical care. Families should know that being a for-profit agency does not change the basic requirements for Medicare hospice care. All certified agencies must offer the same core services under the law. This agency maintains a small team. They have one physician and one registered nurse on staff to oversee medical needs. They also employ one licensed practical nurse and work with one volunteer to support patient care. These small teams often provide very personal attention to each family they serve.

Quality Performance

This provider holds the highest possible marks for both overall performance and quality of care. These ratings come from the official CMS Hospice Care Index. They show the agency performs very well compared to others.

What Is Hospice Care Like in BURBANK?

Hospice care in Burbank focuses on comfort rather than a cure. It brings medical help and emotional support directly to your home. Most care happens where the patient lives. This could be a private house or a care facility. The team includes doctors, nurses, and volunteers who work together. They make sure the patient stays as comfortable as possible. The staff at this agency includes one registered nurse and one licensed practical nurse. A physician and a volunteer also join the team to provide extra support. Having a small group allows for consistent communication between the staff and your family. They handle medical supplies and equipment so you do not have to worry about those tasks. The goal remains the same for every patient. They want to improve the quality of each day. This approach helps families focus on spending meaningful time together while the medical team handles the rest.

What to Ask When Choosing a Hospice Provider

You should feel comfortable with the people who enter your home. Start by asking how quickly a nurse can arrive if a sudden problem occurs at night. You should also ask how the team will talk with your current family doctor. It is smart to ask how they handle pain management and what supplies they cover. Ask them to explain their plan for after-hours calls. You need to know who will answer the phone when you call at 2:00 AM. A good agency will give you clear answers to these questions. They should explain how they keep you informed about your loved one. Do not be afraid to ask for details. You deserve to know exactly how they will support your specific needs. Take notes during your talk so you can compare your options later. Your peace of mind matters.

Preserve Your Family Stories

Your family history is a gift. We offer tools to help you record memories and share stories with those who matter most.

Start Preserving Memories

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Between the calls and the paperwork, many families wish they had asked more about the person at the center of it all. A recorded conversation, a favorite recipe, the story behind an old photo. Small things now can mean a great deal later. Our legacy guides show simple ways to start.