CITYWIDE HOSPICE CARE, INC
Provider Information
- Address
- 7590 N GLENOAKS BLVD, SUITE 103
BURBANK, CA 91504 - Medicare Certified Since
- December 7, 2021
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CMS Quality Ratings
Composite score combining quality measures and patient survey results.
Based on the CMS Hospice Care Index — 10 operational quality indicators including visits near death, nursing minutes, and care transitions.
CAHPS Hospice Survey — family caregivers rate communication, symptom management, respect, and overall experience.
CMS scores as of August 2026. Quality of Care derived from CMS Hospice Care Index. Patient Satisfaction from the CMS CAHPS Hospice Survey. Overall is the equally-weighted average of both. All source data published by the Centers for Medicare & Medicaid Services.
Staffing & Capacity
| Role | Staff Count |
|---|---|
| Registered Nurses (RN) | 1 |
| Licensed Practical Nurses (LPN) | 1 |
| Physicians | 1 |
| Volunteers | 1 |
7
Total Employees
Staffing data as reported to the Centers for Medicare & Medicaid Services.
Inpatient Care and Medical Equipment
Hospices report these services to Medicare when they are certified. This is what CITYWIDE HOSPICE CARE, INC reported, not a check of what it offers today. Confirm current arrangements with the hospice.
- Short-term inpatient care
- Arranged through another hospital or nursing home
- Type of inpatient care
- Both general inpatient care and respite care
- Medical supplies and equipment
- Brought in through an outside supplier
Short stays in a hospice inpatient unit, hospital, or nursing home for pain or symptoms that cannot be managed where the patient lives, or to give family caregivers a break.
Equipment and supplies tied to the terminal illness and the plan of care, such as a hospital bed, oxygen, wound supplies, or a wheelchair.
Medicare lets hospices provide these services through arrangements with other organizations. Either way, the hospice stays responsible for the covered care in the patient’s plan of care.
Reported by this hospice to the Centers for Medicare & Medicaid Services when it was certified in 2021.
Care Details from Medicare Data
Medicare computes these numbers from claims and required reporting. They show how CITYWIDE HOSPICE CARE, INC compares to hospices nationwide.
13.3 minutes
of nurse care per routine home care day, on average
That is the 61st percentile among hospices nationally. The national median is about 12 minutes.
7
patients in care on an average day
A rough measure of size. Smaller can mean more personal. Larger can mean more resources.
How this hospice compares nationally
Bars show national standing on measures from the CMS Hospice Care Index. A fuller bar means this hospice does better than more of the hospices CMS tracks.
- Nurse care minutes per home care day13.3 min
Ranks better than about 61% of hospices nationally on this measure.
What this measures
The average minutes of nursing care per day for patients getting routine care at home, based on Medicare claims. More nurse time usually means more hands-on support.
- Skilled nursing on weekends11.2%
Ranks better than about 77% of hospices nationally on this measure.
What this measures
The share of skilled nursing time delivered on Saturdays and Sundays. Symptoms do not wait for weekdays, so weekend coverage matters.
- Nurse visits in the last days of life77.8%
Ranks better than about 12% of hospices nationally on this measure.
What this measures
The share of patients who got nurse visits in their final days of life. This is when families tend to need the most support.
- Gaps in nursing visits72.7%
Ranks better than about 22% of hospices nationally on this measure.
What this measures
How often patients went more than a week without a nursing visit. Fewer gaps mean steadier attention.
- Patients discharged alive early in care4%
Ranks better than about 67% of hospices nationally on this measure.
What this measures
The share of patients who left hospice alive within the first week of care. A rate of 0% means it did not happen to any of their patients.
- Patients discharged alive after 6 months24%
Ranks better than about 82% of hospices nationally on this measure.
What this measures
The share of patients discharged alive after six months or more in hospice care.
- Hospital transfers near the end of care0%
Ranks better than about 81% of hospices nationally on this measure.
What this measures
The share of patients who left hospice, spent time in the hospital, then came back to hospice.
- Hospital stays that interrupt hospice0%
Ranks better than about 55% of hospices nationally on this measure.
What this measures
The share of patients who left hospice, went to the hospital, and died there soon after.
- Days at higher levels of care (CHC or GIP)74th percentile
What this measures
The share of care days delivered at higher levels, such as continuous home care or inpatient care. Shown only as a national rank because small percentages round to zero.
- Medicare spending per patient$24,382 · 80th percentile
What this measures
What Medicare paid per patient for this hospice's care. Higher or lower spending is not a quality judgment by itself.
Care steps completed at admissionShow detailsMedicare tracked 7 required care steps for new patients here, completed for 68.3% of patients or more. Most hospices score above 90 percent.
- Pain screening98.7%
- Pain assessment95.3%
- Breathing difficulty screening98.7%
- Breathing difficulty treatment71.4%
- Treatment preferences discussed100%
- Beliefs and values discussed100%
- All care steps completed68.3%
Conditions of patients in their care
Share of patients by primary diagnosis. Useful if you want a team with experience in a specific condition.
- Heart and circulatory disease56%
Source: Centers for Medicare & Medicaid Services. Percentiles are computed by CMS across all reporting hospices.
Citywide Hospice Care, Inc
Citywide Hospice Care, Inc serves families in Burbank, California. This provider offers specialized end-of-life care and support for patients living in Los Angeles County. They have been certified by Medicare since late 2021. The agency holds accreditation from the Community Health Accreditation Partner, known as CHAP. This accreditation shows they meet high standards for patient care and safety. They operate as a freestanding hospice provider. This means they focus exclusively on hospice services rather than offering other types of medical care. Their team includes a doctor, a registered nurse, a licensed practical nurse, and a volunteer. These professionals work together to provide comfort and support. This group helps patients stay in their homes during their final months. Families benefit from this dedicated local support system.
About Citywide Hospice Care, Inc
Citywide Hospice Care, Inc functions as a freestanding hospice agency. They received their Medicare certification in December 2021. The agency carries CHAP accreditation. This organization visits the provider to check that they follow strict rules for safety and quality. They look at how the staff manages medication and how they talk to families. Accreditation is a sign that the agency cares about doing things the right way. It is a rigorous process that goes beyond basic legal requirements. Families should know that this provider maintains a small team of seven employees. This allows for a more personal connection between the staff and the patient. You can feel confident knowing they have earned the highest possible marks for their quality of care. Their score on the Medicare Hospice Care Index reflects this strong commitment to their patients.
Quality Performance
What Is Hospice Care Like in Burbank?
Hospice care in Burbank focuses on comfort and dignity for patients near the end of life. The goal is to manage symptoms so the patient can spend time with loved ones in peace. Most care happens in the patient's own home. This keeps the environment familiar and quiet. Citywide Hospice Care, Inc provides a team of seven staff members to help with these needs. This includes one registered nurse and one licensed practical nurse. They also have a physician and a volunteer on staff. These team members visit the home to check on the patient. They answer questions and help with daily comfort tasks. The team coordinates with the patient's main doctor to ensure the plan of care works well. It is a team effort designed to make a difficult time much easier for everyone involved.
What to Ask When Choosing a Hospice Provider
Choosing a hospice provider is a big decision for your family. You should feel comfortable asking direct questions to understand how they work. First, ask how quickly a nurse can reach your home if an emergency happens at night. You should also ask how the team manages pain and other symptoms. It is helpful to ask how they support family members who are grieving. Finally, ask what specific tasks the volunteer will handle during their visits. You want to know exactly who will be in your home and what they will do. Write down the answers so you can compare your options. Do not feel rushed to make a choice. Take the time you need to find the right fit for your loved one. Clarity helps everyone feel more secure during this transition.
Preserve Precious Family Memories
Capture the stories and wisdom of your loved ones to keep their legacy alive for future generations.
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