HospiceScout

BRIGHTSTAR HOSPICE, INC

For-ProfitCHAP AccreditedFreestanding Hospice

Provider Information

Address
120 N VICTORY BLVD SUITE 304
BURBANK, CA 91502
Ownership Type
For-Profit
Medicare Certified Since
September 14, 2021

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CMS Quality Ratings

Overall Rating
Not yet rated

Composite score combining quality measures and patient survey results.

Quality of Care
Not yet rated

Based on the CMS Hospice Care Index — 10 operational quality indicators including visits near death, nursing minutes, and care transitions.

Patient Satisfaction
Not yet rated

CAHPS Hospice Survey — family caregivers rate communication, symptom management, respect, and overall experience.

Quality of Care derived from CMS Hospice Care Index. Patient Satisfaction from the CMS CAHPS Hospice Survey. Overall is the equally-weighted average of both. All source data published by the Centers for Medicare & Medicaid Services.

Staffing & Capacity

Staffing breakdown for BRIGHTSTAR HOSPICE, INC
RoleStaff Count
Registered Nurses (RN)1
Licensed Practical Nurses (LPN)1
Physicians1
Volunteers1

7

Total Employees

Staffing data as reported to the Centers for Medicare & Medicaid Services.

Inpatient Care and Medical Equipment

Hospices report these services to Medicare when they are certified. This is what BRIGHTSTAR HOSPICE, INC reported, not a check of what it offers today. Confirm current arrangements with the hospice.

Short-term inpatient care
Arranged through another hospital or nursing home

Short stays in a hospice inpatient unit, hospital, or nursing home for pain or symptoms that cannot be managed where the patient lives, or to give family caregivers a break.

Type of inpatient care
Both general inpatient care and respite care
Medical supplies and equipment
Brought in through an outside supplier

Equipment and supplies tied to the terminal illness and the plan of care, such as a hospital bed, oxygen, wound supplies, or a wheelchair.

Medicare lets hospices provide these services through arrangements with other organizations. Either way, the hospice stays responsible for the covered care in the patient’s plan of care.

Reported by this hospice to the Centers for Medicare & Medicaid Services when it was certified in 2021.

Care Details from Medicare Data

Medicare computes these numbers from claims and required reporting. They show how BRIGHTSTAR HOSPICE, INC compares to hospices nationwide.

15

patients in care on an average day

A rough measure of size. Smaller can mean more personal. Larger can mean more resources.

Care steps completed at admissionShow detailsMedicare tracked 7 required care steps for new patients here, completed for 93.1% of patients or more. Most hospices score above 90 percent.
  • Pain screening100%
  • Pain assessment100%
  • Breathing difficulty screening100%
  • Breathing difficulty treatment93.1%
  • Treatment preferences discussed100%
  • Beliefs and values discussed100%
  • All care steps completed93.1%

Conditions of patients in their care

Share of patients by primary diagnosis. Useful if you want a team with experience in a specific condition.

  • Heart and circulatory disease56%

Source: Centers for Medicare & Medicaid Services, reporting period January 2023 through December 2024. Percentiles are computed by CMS across all reporting hospices.

About BRIGHTSTAR HOSPICE, INC

BRIGHTSTAR HOSPICE, INC serves families in Burbank, California. They offer end of life support to people in Los Angeles County. This provider holds accreditation from CHAP. That means an outside group checked their work against high standards. It is a sign of their commitment to care. They have been certified by Medicare since September 2021. Choosing a hospice team is a big step for your family. You want to know who will be in your home. This provider is a freestanding hospice that operates as a for-profit group. They focus on comfort for the patient. We hope this information helps you make a choice that fits your needs.

Understanding This Provider

This agency is a for-profit hospice located on North Victory Boulevard. They have been part of the Medicare program for several years now. What does CHAP accreditation mean for you? It means the agency invited experts to review their daily tasks. These experts look at safety and how the staff treats people. It shows the team wants to meet strict national goals for care. You should know that they have a small team of seven employees. This includes one registered nurse and one licensed practical nurse. They also have one physician and one volunteer on the roster. A small team often means you see the same faces. That can build trust during a hard time. Ask them how they manage their daily schedule to keep care consistent.

Quality Ratings Note

Official quality ratings for this provider are not yet available from CMS. We suggest you call the office directly to ask about their recent patient outcomes and care standards.

What Is Hospice Care Like in BURBANK?

Hospice care in Burbank focuses on comfort rather than a cure. It brings medical help and emotional support to your living room. The goal is to make every day better for the patient. In this area, teams usually include a doctor and nurses. They also have aides and volunteers. This specific agency employs seven people to help with your needs. This small group size means they can focus on each person. They follow a plan that covers medicine and pain control. But they also offer support for the spirit and the heart. A nurse visits to check on symptoms while a volunteer might help with chores. It is about keeping the person home where they feel safe. Ask your doctor if this team is a good match for your specific medical situation.

What to Ask When Choosing a Hospice Provider

You have the right to ask questions before you sign up for care. Start by asking how quickly they can get a nurse to your home in an emergency. This is vital. You should also ask how they handle pain medicine after hours. Do they have a doctor on call at night? Find out if they have experience with your specific diagnosis. It matters. Ask how often the nurse will visit your house each week. Finally, ask what the volunteer does for the patient. Some volunteers sit and talk. Others help with errands or light tasks. You need to know what to expect from the start. Write these answers down so you can compare your options later on.

Preserve Your Family Stories

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Helpful Guides for Families

Some stories are worth writing down

Between the calls and the paperwork, many families wish they had asked more about the person at the center of it all. A recorded conversation, a favorite recipe, the story behind an old photo. Small things now can mean a great deal later. Our legacy guides show simple ways to start.