GENTIVA
Provider Information
- Address
- 210 NORTH STATE LINE AVENUE, SUITE 502
TEXARKANA, AR 71854 - Ownership Type
- For-Profit
- Medicare Certified Since
- March 10, 1993
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CMS Quality Ratings
Composite score combining quality measures and patient survey results.
Based on the CMS Hospice Care Index — 10 operational quality indicators including visits near death, nursing minutes, and care transitions.
CAHPS Hospice Survey — family caregivers rate communication, symptom management, respect, and overall experience.
CMS scores as of May 2026. Quality of Care derived from CMS Hospice Care Index. Patient Satisfaction from the CMS CAHPS Hospice Survey. Overall is the equally-weighted average of both. All source data published by the Centers for Medicare & Medicaid Services.
Staffing & Capacity
| Role | Staff Count |
|---|---|
| Registered Nurses (RN) | 10 |
| Volunteers | 1 |
28
Total Employees
Staffing data as reported to the Centers for Medicare & Medicaid Services.
Inpatient Care and Medical Equipment
Hospices report these services to Medicare when they are certified. This is what GENTIVA reported, not a check of what it offers today. Confirm current arrangements with the hospice.
- Short-term inpatient care
- Arranged through another hospital or nursing home
- Type of inpatient care
- Both general inpatient care and respite care
- Medical supplies and equipment
- Brought in through an outside supplier
Short stays in a hospice inpatient unit, hospital, or nursing home for pain or symptoms that cannot be managed where the patient lives, or to give family caregivers a break.
Equipment and supplies tied to the terminal illness and the plan of care, such as a hospital bed, oxygen, wound supplies, or a wheelchair.
Medicare lets hospices provide these services through arrangements with other organizations. Either way, the hospice stays responsible for the covered care in the patient’s plan of care.
Reported by this hospice to the Centers for Medicare & Medicaid Services when it was certified in 2021.
Care Details from Medicare Data
Medicare computes these numbers from claims and required reporting. They show how GENTIVA compares to hospices nationwide.
12.6 minutes
of nurse care per routine home care day, on average
That is the 54th percentile among hospices nationally. The national median is about 12 minutes.
73
patients in care on an average day
A rough measure of size. Smaller can mean more personal. Larger can mean more resources.
How this hospice compares nationally
Bars show national standing on measures from the CMS Hospice Care Index. A fuller bar means this hospice does better than more of the hospices CMS tracks.
- Nurse care minutes per home care day12.6 min
Ranks better than about 54% of hospices nationally on this measure.
What this measures
The average minutes of nursing care per day for patients getting routine care at home, based on Medicare claims. More nurse time usually means more hands-on support.
- Skilled nursing on weekends6.2%
Ranks better than about 29% of hospices nationally on this measure.
What this measures
The share of skilled nursing time delivered on Saturdays and Sundays. Symptoms do not wait for weekdays, so weekend coverage matters.
- Nurse visits in the last days of life95.8%
Ranks better than about 68% of hospices nationally on this measure.
What this measures
The share of patients who got nurse visits in their final days of life. This is when families tend to need the most support.
- Gaps in nursing visits41.8%
Ranks better than about 65% of hospices nationally on this measure.
What this measures
How often patients went more than a week without a nursing visit. Fewer gaps mean steadier attention.
- Patients discharged alive early in care4%
Ranks better than about 67% of hospices nationally on this measure.
What this measures
The share of patients who left hospice alive within the first week of care. A rate of 0% means it did not happen to any of their patients.
- Patients discharged alive after 6 months60.5%
Ranks better than about 7% of hospices nationally on this measure.
What this measures
The share of patients discharged alive after six months or more in hospice care.
- Hospital transfers near the end of care16.1%
Ranks better than about 14% of hospices nationally on this measure.
What this measures
The share of patients who left hospice, spent time in the hospital, then came back to hospice.
- Hospital stays that interrupt hospice0%
Ranks better than about 55% of hospices nationally on this measure.
What this measures
The share of patients who left hospice, went to the hospital, and died there soon after.
- Days at higher levels of care (CHC or GIP)67th percentile
What this measures
The share of care days delivered at higher levels, such as continuous home care or inpatient care. Shown only as a national rank because small percentages round to zero.
- Medicare spending per patient$21,352 · 67th percentile
What this measures
What Medicare paid per patient for this hospice's care. Higher or lower spending is not a quality judgment by itself.
Care steps completed at admissionShow detailsMedicare tracked 9 required care steps for new patients here, completed for 76.5% of patients or more. Most hospices score above 90 percent.
- Pain screening98.8%
- Pain assessment98%
- Breathing difficulty screening100%
- Breathing difficulty treatment95.7%
- Treatment preferences discussed100%
- Beliefs and values discussed100%
- Bowel care for patients on opioids100%
- Visits in the last days of life76.5%
- All care steps completed95.5%
Conditions of patients in their care
Share of patients by primary diagnosis. Useful if you want a team with experience in a specific condition.
- Cancer13%
- Dementia34%
- Heart and circulatory disease23%
- Lung and respiratory disease15%
- Stroke6%
- Other conditions11%
Source: Centers for Medicare & Medicaid Services, reporting period January 2023 through December 2024. Percentiles are computed by CMS across all reporting hospices.
Hospice Care at Gentiva
Gentiva provides hospice support for families in Texarkana, Arkansas. They focus on comfort and dignity for patients facing life-limiting illnesses. Their team serves the Miller County area from their office on North State Line Avenue. Hospice is about more than just medical care. It is about supporting the whole person and their loved ones during a difficult transition. Whether at home or in a facility, their goal is to keep patients comfortable and pain-free. They work closely with doctors to create a plan that fits your family's specific needs. Getting the right support early makes a big difference for everyone involved. Gentiva has been a part of the local healthcare landscape for many years. That experience helps them understand the unique rhythm of life in this part of Arkansas. They are ready to help you navigate this journey with care and compassion.
About Gentiva
Gentiva operates as a for-profit hospice provider. They have been Medicare certified since March 10, 1993. That is over three decades of service to the community. When choosing a provider, knowing their history is helpful. Longevity often shows a commitment to meeting strict federal standards. As a for-profit agency, they must balance business goals with patient care. But the most important thing is how they treat your family every single day. You should feel comfortable asking them about their specific care philosophy. They have built a long track record in Texarkana. Families often look for stability when they are choosing hospice. Gentiva offers that through their long-standing presence in Miller County. It is always a good idea to meet with their team. Ask them how they coordinate care with your primary doctor. See how they handle after-hours calls. You deserve to feel confident in the team you choose for your loved one.
Quality of Care
Understanding Hospice Care in Texarkana
Hospice services in Arkansas follow national Medicare rules. Yet, the experience feels very local. In a town like Texarkana, care is often personal. You might find that providers know the local doctors and hospitals well. This helps when moving from hospital care to hospice at home. The main goal is always to improve the quality of your loved one's remaining time. Hospice teams usually include nurses, aides, social workers, and chaplains. They visit you wherever you call home. And the best part? Medicare covers almost all costs for these services. You do not have to worry about expensive bills for comfort care. The thing is, many families wait too long to call. They think hospice is only for the very last days. But hospice can provide support for months. It is about adding life to days, not just days to life. Start the conversation early so you can get the help you need.
What to Ask When Choosing a Hospice Provider
Choosing a hospice team is a big decision. You should never feel rushed. Here are a few questions to help you get the right answers. First, ask how quickly a nurse can get to your home in an emergency. You want to know they will be there when things get tough. Second, ask how they manage pain and other symptoms. Do they have a specific approach that keeps the patient alert and comfortable? Third, ask what support they offer to the family. This includes counseling or help with daily tasks. Finally, ask about their experience with your loved one’s specific condition. Some agencies have more practice with certain illnesses than others. Write these questions down before you call or visit. It is easy to forget things when you are stressed. And remember, you are the boss of this process. If a provider does not answer clearly, keep looking until you find one that does.
Preserve Your Family's History
Your loved one has a lifetime of stories and wisdom to share. Recording these memories is a beautiful way to honor their journey and keep their legacy alive for future generations.
Start Preserving MemoriesOther Hospice Providers Nearby
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ENCOMPASS HEALTH HOSPICE
HOSPICE OF HOPE
LESTER DIERKSEN MEMORIAL HOSPICE, LLC
GENTIVA
ELITE HOSPICE
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