HospiceScout

HOSPICE OF THE HILLS

Non-ProfitHospital

Provider Information

Address
501 E SHERMAN
HARRISON, AR 72601
Ownership Type
Non-Profit
Medicare Certified Since
June 9, 1993

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CMS Quality Ratings

Overall Rating

Composite score combining quality measures and patient survey results.

Quality of Care

Based on the CMS Hospice Care Index — 10 operational quality indicators including visits near death, nursing minutes, and care transitions.

Patient Satisfaction

CAHPS Hospice Survey — family caregivers rate communication, symptom management, respect, and overall experience.

CMS scores as of May 2026. Quality of Care derived from CMS Hospice Care Index. Patient Satisfaction from the CMS CAHPS Hospice Survey. Overall is the equally-weighted average of both. All source data published by the Centers for Medicare & Medicaid Services.

Staffing & Capacity

Staffing breakdown for HOSPICE OF THE HILLS
RoleStaff Count
Registered Nurses (RN)9
Physicians1
Volunteers4

18

Total Employees

Staffing data as reported to the Centers for Medicare & Medicaid Services.

Inpatient Care and Medical Equipment

Hospices report these services to Medicare when they are certified. This is what HOSPICE OF THE HILLS reported, not a check of what it offers today. Confirm current arrangements with the hospice.

Short-term inpatient care
Provided directly by this hospice

Short stays in a hospice inpatient unit, hospital, or nursing home for pain or symptoms that cannot be managed where the patient lives, or to give family caregivers a break.

Type of inpatient care
Respite care (up to five days at a time, to give family caregivers a break)
Medical supplies and equipment
Brought in through an outside supplier

Equipment and supplies tied to the terminal illness and the plan of care, such as a hospital bed, oxygen, wound supplies, or a wheelchair.

Medicare lets hospices provide these services through arrangements with other organizations. Either way, the hospice stays responsible for the covered care in the patient’s plan of care.

Reported by this hospice to the Centers for Medicare & Medicaid Services when it was certified in 2022.

Care Details from Medicare Data

Medicare computes these numbers from claims and required reporting. They show how HOSPICE OF THE HILLS compares to hospices nationwide.

15.5 minutes

of nurse care per routine home care day, on average

That is the 79th percentile among hospices nationally. The national median is about 12 minutes.

15

patients in care on an average day

A rough measure of size. Smaller can mean more personal. Larger can mean more resources.

How this hospice compares nationally

Bars show national standing on measures from the CMS Hospice Care Index. A fuller bar means this hospice does better than more of the hospices CMS tracks.

  • Nurse care minutes per home care day15.5 min

    Ranks better than about 79% of hospices nationally on this measure.

    What this measures

    The average minutes of nursing care per day for patients getting routine care at home, based on Medicare claims. More nurse time usually means more hands-on support.

  • Skilled nursing on weekends6.3%

    Ranks better than about 30% of hospices nationally on this measure.

    What this measures

    The share of skilled nursing time delivered on Saturdays and Sundays. Symptoms do not wait for weekdays, so weekend coverage matters.

  • Nurse visits in the last days of life97.9%

    Ranks better than about 85% of hospices nationally on this measure.

    What this measures

    The share of patients who got nurse visits in their final days of life. This is when families tend to need the most support.

  • Gaps in nursing visits18.9%

    Ranks better than about 90% of hospices nationally on this measure.

    What this measures

    How often patients went more than a week without a nursing visit. Fewer gaps mean steadier attention.

  • Patients discharged alive early in care18.8%

    Ranks better than about 4% of hospices nationally on this measure.

    What this measures

    The share of patients who left hospice alive within the first week of care. A rate of 0% means it did not happen to any of their patients.

  • Patients discharged alive after 6 months6.3%

    Ranks better than about 96% of hospices nationally on this measure.

    What this measures

    The share of patients discharged alive after six months or more in hospice care.

  • Hospital transfers near the end of care0%

    Ranks better than about 81% of hospices nationally on this measure.

    What this measures

    The share of patients who left hospice, spent time in the hospital, then came back to hospice.

  • Hospital stays that interrupt hospice0%

    Ranks better than about 55% of hospices nationally on this measure.

    What this measures

    The share of patients who left hospice, went to the hospital, and died there soon after.

  • Days at higher levels of care (CHC or GIP)67th percentile
    What this measures

    The share of care days delivered at higher levels, such as continuous home care or inpatient care. Shown only as a national rank because small percentages round to zero.

  • Medicare spending per patient$6,680 · 2nd percentile
    What this measures

    What Medicare paid per patient for this hospice's care. Higher or lower spending is not a quality judgment by itself.

Care steps completed at admissionShow detailsMedicare tracked 9 required care steps for new patients here, completed for 58.8% of patients or more. Most hospices score above 90 percent.
  • Pain screening98.6%
  • Pain assessment100%
  • Breathing difficulty screening100%
  • Breathing difficulty treatment98.1%
  • Treatment preferences discussed100%
  • Beliefs and values discussed98.6%
  • Bowel care for patients on opioids100%
  • Visits in the last days of life58.8%
  • All care steps completed96.5%

Conditions of patients in their care

Share of patients by primary diagnosis. Useful if you want a team with experience in a specific condition.

  • Cancer41%
  • Dementia7%
  • Heart and circulatory disease19%
  • Lung and respiratory disease11%
  • Other conditions16%

Source: Centers for Medicare & Medicaid Services, reporting period January 2023 through December 2024. Percentiles are computed by CMS across all reporting hospices.

Hospice of the Hills Overview

Hospice of the Hills serves families in Harrison, Arkansas, and the surrounding Boone County area. This non-profit provider focuses on end-of-life support and comfort care for patients with terminal illnesses. They have been certified by Medicare since 1993. That long history shows their commitment to serving the local community over many years. Their team works to meet the physical and emotional needs of every patient they serve.

About HOSPICE OF THE HILLS

As a non-profit organization, this provider puts its resources directly back into care services for the community. Medicare certification is a standard that ensures they meet strict federal rules for patient safety and service quality. You should know that this provider maintains strong marks for their quality of care based on federal reviews. They also hold positive results from patient satisfaction surveys. These scores matter because they reflect how other families felt about their experiences. Choosing a provider with high marks can give you peace of mind during a difficult time. They have operated in Harrison for over three decades, providing a steady presence for residents of Boone County who need hospice support at home or in a facility setting.

Quality Performance

Hospice of the Hills earns high ratings for both their quality of care and patient satisfaction. These marks show they consistently meet the needs of those they serve.

What Is Hospice Care Like in HARRISON?

Hospice care in Harrison focuses on comfort and dignity for patients who are no longer seeking a cure for their illness. The team at Hospice of the Hills includes 18 employees who work together to support your loved one. This group features 9 registered nurses and 1 physician. They also have 4 volunteers who offer extra companionship and help. That is a solid team size for a local provider. Most hospice services happen in the home where patients feel most at ease. Nurses visit often to check on symptoms and manage pain. Social workers and aides may also join the team to help with daily tasks. The main goal is to improve the quality of life for the patient while supporting the whole family unit through every step of the process.

What to Ask When Choosing a Hospice Provider

Finding the right care team is a big step for your family. Start by asking how quickly a nurse can get to your home if an emergency happens at night. Ask how they manage pain and other symptoms to keep the patient comfortable. You should also ask how often the staff will visit your home during the week. Find out if they provide help for family members who are grieving or feeling stressed. Knowing who to call on weekends is also helpful. These simple questions help you understand how the provider will support your specific needs. Do not be afraid to ask for clear answers before you choose a service.

Preserve Your Family Stories

Your loved one has a lifetime of memories and wisdom to share. Recording these stories can provide comfort and a lasting gift for future generations.

Start Preserving Memories

Other Hospice Providers Nearby

Helpful Guides for Families

Some stories are worth writing down

Between the calls and the paperwork, many families wish they had asked more about the person at the center of it all. A recorded conversation, a favorite recipe, the story behind an old photo. Small things now can mean a great deal later. Our legacy guides show simple ways to start.