HospiceScout

THE PINES HOSPICE

For-ProfitFreestanding Hospice

Provider Information

Address
804 AINSWORTH DRIVE SUITE 102A
PRESCOTT, AZ 86301
Ownership Type
For-Profit
Medicare Certified Since
June 16, 2005

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CMS Quality Ratings

Overall Rating

Composite score combining quality measures and patient survey results.

Quality of Care

Based on the CMS Hospice Care Index — 10 operational quality indicators including visits near death, nursing minutes, and care transitions.

Patient Satisfaction
Not yet rated

CAHPS Hospice Survey — family caregivers rate communication, symptom management, respect, and overall experience.

CMS scores as of May 2026. Quality of Care derived from CMS Hospice Care Index. Patient Satisfaction from the CMS CAHPS Hospice Survey. Overall is the equally-weighted average of both. All source data published by the Centers for Medicare & Medicaid Services.

Staffing & Capacity

Staffing breakdown for THE PINES HOSPICE
RoleStaff Count
Registered Nurses (RN)4
Physicians2
Volunteers7

14

Total Employees

Staffing data as reported to the Centers for Medicare & Medicaid Services.

Inpatient Care and Medical Equipment

Hospices report these services to Medicare when they are certified. This is what THE PINES HOSPICE reported, not a check of what it offers today. Confirm current arrangements with the hospice.

Short-term inpatient care
Arranged through another hospital or nursing home

Short stays in a hospice inpatient unit, hospital, or nursing home for pain or symptoms that cannot be managed where the patient lives, or to give family caregivers a break.

Type of inpatient care
Both general inpatient care and respite care
Medical supplies and equipment
Brought in through an outside supplier

Equipment and supplies tied to the terminal illness and the plan of care, such as a hospital bed, oxygen, wound supplies, or a wheelchair.

Medicare lets hospices provide these services through arrangements with other organizations. Either way, the hospice stays responsible for the covered care in the patient’s plan of care.

Reported by this hospice to the Centers for Medicare & Medicaid Services when it was certified in 2022.

Care Details from Medicare Data

Medicare computes these numbers from claims and required reporting. They show how THE PINES HOSPICE compares to hospices nationwide.

11.6 minutes

of nurse care per routine home care day, on average

That is the 42nd percentile among hospices nationally. The national median is about 12 minutes.

38

patients in care on an average day

A rough measure of size. Smaller can mean more personal. Larger can mean more resources.

How this hospice compares nationally

Bars show national standing on measures from the CMS Hospice Care Index. A fuller bar means this hospice does better than more of the hospices CMS tracks.

  • Nurse care minutes per home care day11.6 min

    Ranks better than about 42% of hospices nationally on this measure.

    What this measures

    The average minutes of nursing care per day for patients getting routine care at home, based on Medicare claims. More nurse time usually means more hands-on support.

  • Skilled nursing on weekends6%

    Ranks better than about 26% of hospices nationally on this measure.

    What this measures

    The share of skilled nursing time delivered on Saturdays and Sundays. Symptoms do not wait for weekdays, so weekend coverage matters.

  • Nurse visits in the last days of life91.4%

    Ranks better than about 37% of hospices nationally on this measure.

    What this measures

    The share of patients who got nurse visits in their final days of life. This is when families tend to need the most support.

  • Gaps in nursing visits58.7%

    Ranks better than about 42% of hospices nationally on this measure.

    What this measures

    How often patients went more than a week without a nursing visit. Fewer gaps mean steadier attention.

  • Patients discharged alive early in care7.7%

    Ranks better than about 41% of hospices nationally on this measure.

    What this measures

    The share of patients who left hospice alive within the first week of care. A rate of 0% means it did not happen to any of their patients.

  • Patients discharged alive after 6 months40%

    Ranks better than about 40% of hospices nationally on this measure.

    What this measures

    The share of patients discharged alive after six months or more in hospice care.

  • Hospital transfers near the end of care1.5%

    Ranks better than about 79% of hospices nationally on this measure.

    What this measures

    The share of patients who left hospice, spent time in the hospital, then came back to hospice.

  • Hospital stays that interrupt hospice0%

    Ranks better than about 55% of hospices nationally on this measure.

    What this measures

    The share of patients who left hospice, went to the hospital, and died there soon after.

  • Days at higher levels of care (CHC or GIP)52nd percentile
    What this measures

    The share of care days delivered at higher levels, such as continuous home care or inpatient care. Shown only as a national rank because small percentages round to zero.

  • Medicare spending per patient$17,181 · 46th percentile
    What this measures

    What Medicare paid per patient for this hospice's care. Higher or lower spending is not a quality judgment by itself.

Care steps completed at admissionShow detailsMedicare tracked 8 required care steps for new patients here, completed for 61% of patients or more. Most hospices score above 90 percent.
  • Pain screening97.3%
  • Pain assessment100%
  • Breathing difficulty screening100%
  • Breathing difficulty treatment100%
  • Treatment preferences discussed100%
  • Beliefs and values discussed100%
  • Visits in the last days of life61%
  • All care steps completed97.3%

Conditions of patients in their care

Share of patients by primary diagnosis. Useful if you want a team with experience in a specific condition.

  • Cancer17%
  • Dementia21%
  • Heart and circulatory disease30%
  • Lung and respiratory disease13%
  • Stroke9%
  • Other conditions15%

Source: Centers for Medicare & Medicaid Services, reporting period January 2023 through December 2024. Percentiles are computed by CMS across all reporting hospices.

About The Pines Hospice

The Pines Hospice serves the Prescott area from their office on Ainsworth Drive. They provide end-of-life care focused on comfort and support for patients and their families. This team has been certified by Medicare since 2005. That is nearly two decades of service to the Yavapai County community. They operate as a for-profit provider. Choosing the right hospice is a heavy decision for any family. You want a team that knows the local area well. This provider offers a dedicated group of professionals to guide you through this process. Their goal is to keep patients comfortable at home. They work hard to honor the wishes of those in their care. It is a big job. They seem ready for it.

Provider Details

The Pines Hospice functions as a freestanding hospice agency. This means they are not tied to a hospital or a nursing home. They focus solely on hospice care. Being a for-profit agency, they maintain a specific structure to meet their goals. They have a team of fourteen employees on staff to help patients. This includes four registered nurses who oversee medical needs. Two physicians help lead the care plans. They also have seven volunteers who provide extra support. Volunteers often offer companionship or help with small tasks. That makes a real difference during difficult days. Having a mix of medical staff and volunteers is a good sign. It shows they value both clinical care and human connection. You can feel confident knowing they have a clear team structure in place to help your loved one.

Quality Performance

The Pines Hospice holds high marks for quality of care. Their ratings show they perform well above average on standard measures. They consistently meet the needs of their patients.

Understanding Care in Prescott

Hospice care in Prescott is about more than just medicine. It is about living the best days possible. The Pines Hospice team brings their skills to your home. They understand the local community needs. Most families feel better when they see a team that works well together. Their staff includes registered nurses and doctors who communicate clearly. They want to make sure you have answers when you need them. What most people do not realize is that hospice is not just for the final days. It is for months of support. You should reach out early. This allows the team to build a strong bond with your family. They are there to listen and to help. That is their main job.

What to Ask When Choosing a Hospice Provider

You have the right to ask questions before you sign up. Start by asking how quickly a nurse can get to your home in an emergency. You also need to know how they handle pain management after hours. It is helpful to ask how their volunteers can support your family. Another good question is how they coordinate care with your primary doctor. Make sure you feel heard during your first talk with them. A good provider will take their time to answer every single question. They should never rush you. You deserve to feel comfortable with the people entering your home. Trust your gut feeling. If something feels right, it probably is.

Preserve Your Family Stories

Every life has a unique story worth saving. We offer simple tools to help you capture memories and wisdom for future generations to cherish.

Start Preserving Memories

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Helpful Guides for Families

Some stories are worth writing down

Between the calls and the paperwork, many families wish they had asked more about the person at the center of it all. A recorded conversation, a favorite recipe, the story behind an old photo. Small things now can mean a great deal later. Our legacy guides show simple ways to start.