UNITED HOSPICE & PALLIATIVE CARE OF ARIZONA
Provider Information
- Address
- 2222 WEST PARKSIDE LANE #109
PHOENIX, AZ 85027 - Ownership Type
- Other
- Medicare Certified Since
- May 8, 2020
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CMS Quality Ratings
Composite score combining quality measures and patient survey results.
Based on the CMS Hospice Care Index — 10 operational quality indicators including visits near death, nursing minutes, and care transitions.
CAHPS Hospice Survey — family caregivers rate communication, symptom management, respect, and overall experience.
CMS scores as of May 2026. Quality of Care derived from CMS Hospice Care Index. Patient Satisfaction from the CMS CAHPS Hospice Survey. Overall is the equally-weighted average of both. All source data published by the Centers for Medicare & Medicaid Services.
Staffing & Capacity
| Role | Staff Count |
|---|---|
| Registered Nurses (RN) | 1 |
| Licensed Practical Nurses (LPN) | 1 |
| Volunteers | 0 |
5
Total Employees
Staffing data as reported to the Centers for Medicare & Medicaid Services.
Inpatient Care and Medical Equipment
Hospices report these services to Medicare when they are certified. This is what UNITED HOSPICE & PALLIATIVE CARE OF ARIZONA reported, not a check of what it offers today. Confirm current arrangements with the hospice.
- Short-term inpatient care
- Arranged through another hospital or nursing home
- Type of inpatient care
- Respite care (up to five days at a time, to give family caregivers a break)
- Medical supplies and equipment
- Brought in through an outside supplier
Short stays in a hospice inpatient unit, hospital, or nursing home for pain or symptoms that cannot be managed where the patient lives, or to give family caregivers a break.
Equipment and supplies tied to the terminal illness and the plan of care, such as a hospital bed, oxygen, wound supplies, or a wheelchair.
Medicare lets hospices provide these services through arrangements with other organizations. Either way, the hospice stays responsible for the covered care in the patient’s plan of care.
Reported by this hospice to the Centers for Medicare & Medicaid Services when it was certified in 2020.
Care Details from Medicare Data
Medicare computes these numbers from claims and required reporting. They show how UNITED HOSPICE & PALLIATIVE CARE OF ARIZONA compares to hospices nationwide.
9.3 minutes
of nurse care per routine home care day, on average
That is the 18th percentile among hospices nationally. The national median is about 12 minutes.
210
patients in care on an average day
A rough measure of size. Smaller can mean more personal. Larger can mean more resources.
How this hospice compares nationally
Bars show national standing on measures from the CMS Hospice Care Index. A fuller bar means this hospice does better than more of the hospices CMS tracks.
- Nurse care minutes per home care day9.3 min
Ranks better than about 18% of hospices nationally on this measure.
What this measures
The average minutes of nursing care per day for patients getting routine care at home, based on Medicare claims. More nurse time usually means more hands-on support.
- Skilled nursing on weekends6.2%
Ranks better than about 29% of hospices nationally on this measure.
What this measures
The share of skilled nursing time delivered on Saturdays and Sundays. Symptoms do not wait for weekdays, so weekend coverage matters.
- Nurse visits in the last days of life92.9%
Ranks better than about 46% of hospices nationally on this measure.
What this measures
The share of patients who got nurse visits in their final days of life. This is when families tend to need the most support.
- Gaps in nursing visits65.4%
Ranks better than about 32% of hospices nationally on this measure.
What this measures
How often patients went more than a week without a nursing visit. Fewer gaps mean steadier attention.
- Patients discharged alive early in care5%
Ranks better than about 60% of hospices nationally on this measure.
What this measures
The share of patients who left hospice alive within the first week of care. A rate of 0% means it did not happen to any of their patients.
- Patients discharged alive after 6 months42.8%
Ranks better than about 33% of hospices nationally on this measure.
What this measures
The share of patients discharged alive after six months or more in hospice care.
- Hospital transfers near the end of care12.6%
Ranks better than about 24% of hospices nationally on this measure.
What this measures
The share of patients who left hospice, spent time in the hospital, then came back to hospice.
- Hospital stays that interrupt hospice1.8%
Ranks better than about 40% of hospices nationally on this measure.
What this measures
The share of patients who left hospice, went to the hospital, and died there soon after.
- Days at higher levels of care (CHC or GIP)52nd percentile
What this measures
The share of care days delivered at higher levels, such as continuous home care or inpatient care. Shown only as a national rank because small percentages round to zero.
- Medicare spending per patient$28,306 · 89th percentile
What this measures
What Medicare paid per patient for this hospice's care. Higher or lower spending is not a quality judgment by itself.
Care steps completed at admissionShow detailsMedicare tracked 9 required care steps for new patients here, completed for 48.6% of patients or more. Most hospices score above 90 percent.
- Pain screening81.8%
- Pain assessment95.9%
- Breathing difficulty screening99.7%
- Breathing difficulty treatment94.5%
- Treatment preferences discussed100%
- Beliefs and values discussed99.2%
- Bowel care for patients on opioids98.2%
- Visits in the last days of life48.6%
- All care steps completed78.2%
Conditions of patients in their care
Share of patients by primary diagnosis. Useful if you want a team with experience in a specific condition.
- Cancer7%
- Dementia42%
- Heart and circulatory disease30%
- Lung and respiratory disease6%
- Stroke11%
- Other conditions9%
Source: Centers for Medicare & Medicaid Services, reporting period January 2023 through December 2024. Percentiles are computed by CMS across all reporting hospices.
Compassionate Care in Phoenix
United Hospice & Palliative Care of Arizona serves residents in Phoenix and the surrounding Maricopa County area. They focus on comfort, dignity, and quality of life for those facing a life-limiting illness. The team works hard to meet the unique needs of every person they support. Families often find peace of mind knowing that expert help is available right in their own community. Whether at home or in a facility, this provider aims to make each day count. That is the true goal of hospice care. It is about more than just medicine. It is about human connection and support during a very tender time. You deserve a team that listens and truly cares about your loved one's comfort and wishes.
About UNITED HOSPICE & PALLIATIVE CARE OF ARIZONA
This provider has been Medicare certified since May 8, 2020. They operate under an 'Other' ownership structure, which is common for many local hospice agencies. Being Medicare certified means they meet strict federal standards for safety and care quality. Most families do not realize how much goes into keeping these standards up every single year. It takes a lot of dedication from the staff. When you choose a certified provider, you get the benefit of regular inspections and oversight. That said, it is always a good idea to meet the team yourself. Ask them how they handle emergencies or late-night calls. Getting to know the people who will enter your home is a big step. You should feel comfortable and heard from the very first phone call you make to their office.
Quality Performance
Understanding Hospice Care in PHOENIX
Hospice is a special way of caring for people in the final stages of a terminal illness. In Phoenix, many agencies provide these services to help families manage physical pain and emotional stress. The thing is, hospice is not just for the very last days of life. It can often begin months earlier to improve quality of life. The care happens wherever the patient calls home. This could be a private house, an apartment, or a care facility. A team of nurses, doctors, and aides works together to build a plan that fits the patient's specific needs. They also offer support for family members who are grieving or feeling overwhelmed. You are not meant to do this alone. Finding the right local partner makes a world of difference when you need it most.
What to Ask When Choosing a Hospice Provider
Choosing a hospice team is a personal and important decision. You should feel free to ask direct questions during your first meeting. Start by asking how quickly a nurse can get to your home if an emergency happens. It is also smart to ask how the team handles pain and other symptoms at night. You might want to know how many patients each nurse sees in a day. This tells you if they have enough time to give your loved one proper attention. Ask about their volunteer services and what kind of spiritual support they offer, too. These extras often make the biggest difference in day-to-day comfort. Trust your gut feeling when you talk to them. If the answers feel right and the team seems kind, that is a very good sign.
Preserve Your Family's Story
This time is about more than just care; it is about the life your loved one has lived. Start capturing the stories, memories, and wisdom that define your family history before they are lost to time.
Start Your StoryOther Hospice Providers Nearby
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Helpful Guides for Families
What CMS Star Ratings Actually Mean for Your Family
Confused by hospice star ratings? Learn how CMS calculates these scores, what they reveal about care quality, and how to find the right provider for your family.
How to Choose a Hospice Provider: A Family’s Complete Guide
Feeling overwhelmed? Our hospice selection guide helps you compare providers, understand Medicare benefits, and make the best choice for your loved one today.
Understanding Medicare Hospice Benefits: A Family Guide
Navigating end-of-life care is complex. Our guide to Understanding Medicare Hospice Benefits helps you manage costs, coverage, and care with confidence today.
Some stories are worth writing down
Between the calls and the paperwork, many families wish they had asked more about the person at the center of it all. A recorded conversation, a favorite recipe, the story behind an old photo. Small things now can mean a great deal later. Our legacy guides show simple ways to start.