HospiceScout

UNITED HOSPICE & PALLIATIVE CARE OF ARIZONA

Provider Information

Address
2222 WEST PARKSIDE LANE #109
PHOENIX, AZ 85027
Ownership Type
Other
Medicare Certified Since
May 8, 2020

CMS Quality Ratings

Overall Rating

Composite score combining quality measures and patient survey results.

Quality of Care

Based on the CMS Hospice Care Index — 10 operational quality indicators including visits near death, nursing minutes, and care transitions.

Patient Satisfaction

CAHPS Hospice Survey — family caregivers rate communication, symptom management, respect, and overall experience.

Quality of Care derived from CMS Hospice Care Index (dataset 252m-zfp9). Patient Satisfaction from CMS CAHPS Survey (dataset gxki-hrr8). Overall is the equally-weighted average of both. All source data published by the Centers for Medicare & Medicaid Services.

Compassionate Care in Phoenix

United Hospice & Palliative Care of Arizona serves residents in Phoenix and the surrounding Maricopa County area. They focus on comfort, dignity, and quality of life for those facing a life-limiting illness. The team works hard to meet the unique needs of every person they support. Families often find peace of mind knowing that expert help is available right in their own community. Whether at home or in a facility, this provider aims to make each day count. That is the true goal of hospice care. It is about more than just medicine. It is about human connection and support during a very tender time. You deserve a team that listens and truly cares about your loved one's comfort and wishes.

About UNITED HOSPICE & PALLIATIVE CARE OF ARIZONA

This provider has been Medicare certified since May 8, 2020. They operate under an 'Other' ownership structure, which is common for many local hospice agencies. Being Medicare certified means they meet strict federal standards for safety and care quality. Most families do not realize how much goes into keeping these standards up every single year. It takes a lot of dedication from the staff. When you choose a certified provider, you get the benefit of regular inspections and oversight. That said, it is always a good idea to meet the team yourself. Ask them how they handle emergencies or late-night calls. Getting to know the people who will enter your home is a big step. You should feel comfortable and heard from the very first phone call you make to their office.

Quality Performance

United Hospice & Palliative Care of Arizona holds an impressive 5/5 overall rating from Medicare. They also earned a 5/5 score for quality of care and a 4/5 for patient satisfaction. These numbers show a strong commitment to both clinical excellence and the personal experience of the families they serve.

Understanding Hospice Care in PHOENIX

Hospice is a special way of caring for people in the final stages of a terminal illness. In Phoenix, many agencies provide these services to help families manage physical pain and emotional stress. The thing is, hospice is not just for the very last days of life. It can often begin months earlier to improve quality of life. The care happens wherever the patient calls home. This could be a private house, an apartment, or a care facility. A team of nurses, doctors, and aides works together to build a plan that fits the patient's specific needs. They also offer support for family members who are grieving or feeling overwhelmed. You are not meant to do this alone. Finding the right local partner makes a world of difference when you need it most.

What to Ask When Choosing a Hospice Provider

Choosing a hospice team is a personal and important decision. You should feel free to ask direct questions during your first meeting. Start by asking how quickly a nurse can get to your home if an emergency happens. It is also smart to ask how the team handles pain and other symptoms at night. You might want to know how many patients each nurse sees in a day. This tells you if they have enough time to give your loved one proper attention. Ask about their volunteer services and what kind of spiritual support they offer, too. These extras often make the biggest difference in day-to-day comfort. Trust your gut feeling when you talk to them. If the answers feel right and the team seems kind, that is a very good sign.

Preserve Your Family's Story

This time is about more than just care; it is about the life your loved one has lived. Start capturing the stories, memories, and wisdom that define your family history before they are lost to time.

Start Your Story

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Helpful Guides for Families

Preserve their story while there's time

Many families in this stage find comfort in capturing their loved one's life story. A guided memoir project can become a meaningful part of the care journey, giving your family something lasting to hold onto.