THEMA HEALTH SERVICES
Provider Information
- Address
- 1725 EAST OSBORN ROAD SUITE 2
PHOENIX, AZ 85016 - Ownership Type
- For-Profit
- Medicare Certified Since
- December 8, 2004
Are you this hospice's administrator? Update your information
CMS Quality Ratings
Composite score combining quality measures and patient survey results.
Based on the CMS Hospice Care Index — 10 operational quality indicators including visits near death, nursing minutes, and care transitions.
CAHPS Hospice Survey — family caregivers rate communication, symptom management, respect, and overall experience.
CMS scores as of May 2026. Quality of Care derived from CMS Hospice Care Index. Patient Satisfaction from the CMS CAHPS Hospice Survey. Overall is the equally-weighted average of both. All source data published by the Centers for Medicare & Medicaid Services.
Staffing & Capacity
| Role | Staff Count |
|---|---|
| Registered Nurses (RN) | 43 |
| Licensed Practical Nurses (LPN) | 11 |
94
Total Employees
Staffing data as reported to the Centers for Medicare & Medicaid Services.
Inpatient Care and Medical Equipment
Hospices report these services to Medicare when they are certified. This is what THEMA HEALTH SERVICES reported, not a check of what it offers today. Confirm current arrangements with the hospice.
- Short-term inpatient care
- Arranged through another hospital or nursing home
- Type of inpatient care
- Both general inpatient care and respite care
- Medical supplies and equipment
- Brought in through an outside supplier
Short stays in a hospice inpatient unit, hospital, or nursing home for pain or symptoms that cannot be managed where the patient lives, or to give family caregivers a break.
Equipment and supplies tied to the terminal illness and the plan of care, such as a hospital bed, oxygen, wound supplies, or a wheelchair.
Medicare lets hospices provide these services through arrangements with other organizations. Either way, the hospice stays responsible for the covered care in the patient’s plan of care.
Reported by this hospice to the Centers for Medicare & Medicaid Services when it was certified in 2021.
Care Details from Medicare Data
Medicare computes these numbers from claims and required reporting. They show how THEMA HEALTH SERVICES compares to hospices nationwide.
12.9 minutes
of nurse care per routine home care day, on average
That is the 57th percentile among hospices nationally. The national median is about 12 minutes.
208
patients in care on an average day
A rough measure of size. Smaller can mean more personal. Larger can mean more resources.
How this hospice compares nationally
Bars show national standing on measures from the CMS Hospice Care Index. A fuller bar means this hospice does better than more of the hospices CMS tracks.
- Nurse care minutes per home care day12.9 min
Ranks better than about 57% of hospices nationally on this measure.
What this measures
The average minutes of nursing care per day for patients getting routine care at home, based on Medicare claims. More nurse time usually means more hands-on support.
- Skilled nursing on weekends6.7%
Ranks better than about 35% of hospices nationally on this measure.
What this measures
The share of skilled nursing time delivered on Saturdays and Sundays. Symptoms do not wait for weekdays, so weekend coverage matters.
- Nurse visits in the last days of life92.9%
Ranks better than about 46% of hospices nationally on this measure.
What this measures
The share of patients who got nurse visits in their final days of life. This is when families tend to need the most support.
- Gaps in nursing visits41%
Ranks better than about 66% of hospices nationally on this measure.
What this measures
How often patients went more than a week without a nursing visit. Fewer gaps mean steadier attention.
- Patients discharged alive early in care8.4%
Ranks better than about 36% of hospices nationally on this measure.
What this measures
The share of patients who left hospice alive within the first week of care. A rate of 0% means it did not happen to any of their patients.
- Patients discharged alive after 6 months39.1%
Ranks better than about 43% of hospices nationally on this measure.
What this measures
The share of patients discharged alive after six months or more in hospice care.
- Hospital transfers near the end of care9.8%
Ranks better than about 37% of hospices nationally on this measure.
What this measures
The share of patients who left hospice, spent time in the hospital, then came back to hospice.
- Hospital stays that interrupt hospice2.2%
Ranks better than about 35% of hospices nationally on this measure.
What this measures
The share of patients who left hospice, went to the hospital, and died there soon after.
- Days at higher levels of care (CHC or GIP)67th percentile
What this measures
The share of care days delivered at higher levels, such as continuous home care or inpatient care. Shown only as a national rank because small percentages round to zero.
- Medicare spending per patient$18,431 · 53rd percentile
What this measures
What Medicare paid per patient for this hospice's care. Higher or lower spending is not a quality judgment by itself.
Care steps completed at admissionShow detailsMedicare tracked 9 required care steps for new patients here, completed for 55.4% of patients or more. Most hospices score above 90 percent.
- Pain screening99.7%
- Pain assessment98.8%
- Breathing difficulty screening100%
- Breathing difficulty treatment99.5%
- Treatment preferences discussed100%
- Beliefs and values discussed99.6%
- Bowel care for patients on opioids100%
- Visits in the last days of life55.4%
- All care steps completed98.5%
Conditions of patients in their care
Share of patients by primary diagnosis. Useful if you want a team with experience in a specific condition.
- Cancer17%
- Dementia15%
- Heart and circulatory disease20%
- Lung and respiratory disease15%
- Stroke17%
- Other conditions19%
Source: Centers for Medicare & Medicaid Services, reporting period January 2023 through December 2024. Percentiles are computed by CMS across all reporting hospices.
About Thema Health Services
Thema Health Services provides end-of-life care for families throughout Phoenix, Arizona. Located at 1725 East Osborn Road, this team focuses on comfort and support for patients during their final months. They offer a range of hospice services designed to manage pain and improve quality of life. It is about dignity. Dealing with a serious illness is never easy for anyone involved. Having a local team nearby can make a real difference during these tough times. They serve the Maricopa County area with a steady hand. Their goal is simple: to help patients stay comfortable and surrounded by loved ones. When you choose a provider, you want someone who knows your neighborhood and understands your needs. That is what this group brings to the table. They are a for-profit provider that has been certified by Medicare since late 2004. This long history shows they have been part of the community for two decades now.
Quality and Care Standards
Thema Health Services operates as a for-profit hospice provider. They have been Medicare certified since December 8, 2004. This means they have a long track record of following federal safety rules. Families should know that not every hospice is the same. Some excel in patient care while others focus on different areas. This provider has earned an overall rating of 5 out of 5 stars from CMS. That is the highest mark possible. It tells you that they meet high standards for medical care and patient safety. Their quality of care rating is also a perfect 5 out of 5 stars. That is a big deal. It reflects how well they manage symptoms and keep patients comfortable. You want a team that knows exactly what to do when pain levels change. With these scores, they clearly prioritize the health and comfort of those they serve. It gives you one less thing to worry about.
Quality Performance
Understanding Hospice Care in Phoenix
Phoenix is a large, growing city with many options for hospice care. Finding the right fit can feel like a chore, but it is a vital step. Most hospice programs in Maricopa County provide care right where you live. This might be your own house, an assisted living facility, or a nursing home. The main point is to keep the patient in a familiar spot. Here is the thing—hospice is not about giving up. It is about choosing a different path that focuses on comfort instead of a cure. Teams usually include a nurse, a social worker, and an aide. They work together to handle physical pain and emotional stress. Many families report feeling much more at ease once a team is in place. You have choices here. Take your time to look at the options in the Phoenix area. Make sure the team you pick matches your family's values and needs.
What to Ask When Choosing a Hospice Provider
Deciding on a provider is a major move. You should feel comfortable asking hard questions. Start by asking how quickly they can respond to an urgent call at night. You need to know that help is just a phone call away. Ask how they handle pain management for complex symptoms. It is also wise to ask how often a nurse will visit your home. Consistency matters. You want a team that shows up when they say they will. Ask how they support family members with grief counseling or respite care. These extra services make a huge difference over time. Finally, ask if they have experience with your specific health condition. Some providers have deep expertise in certain areas. Do not be afraid to ask for clarity. A good provider will be happy to answer every single question you have. They should be your partners in this process.
Keep Your Family Stories Alive
Your loved one's life is full of wisdom and memories that deserve to be saved. We provide simple ways to record these precious stories for future generations.
Preserve Family MemoriesOther Hospice Providers Nearby
WESTCARE HOSPICE & PALLIATIVE CARE LLC
DEVOTED HOSPICE CARE INC
UNIVERSAL HOSPICE CARE SERVICES
EXPERT HOSPICE CARE INC
GOLDEN ROSE HOSPICE CARE INC
DESERT SKY HOSPICE, LLC
Helpful Guides for Families
What CMS Star Ratings Actually Mean for Your Family
Confused by hospice star ratings? Learn how CMS calculates these scores, what they reveal about care quality, and how to find the right provider for your family.
10 Essential Hospice Questions for Evaluating Providers
Evaluating hospice care for a loved one? Use these 10 essential hospice questions to interview providers and ensure your family receives the best possible support.
Starting Difficult Conversations: A Guide for Families
Struggling with end-of-life talks? Learn the best ways for starting difficult conversations with your aging parents to ensure their wishes are honored today.
Some stories are worth writing down
Between the calls and the paperwork, many families wish they had asked more about the person at the center of it all. A recorded conversation, a favorite recipe, the story behind an old photo. Small things now can mean a great deal later. Our legacy guides show simple ways to start.