SUNCREST HOSPICE PHOENIX, LLC
Provider Information
- Address
- 4650 EAST COTTON CENTER BOULEVARD, SUITE 250
PHOENIX, AZ 85040 - Ownership Type
- For-Profit
- Medicare Certified Since
- October 17, 2016
Are you this hospice's administrator? Update your information
CMS Quality Ratings
Composite score combining quality measures and patient survey results.
Based on the CMS Hospice Care Index — 10 operational quality indicators including visits near death, nursing minutes, and care transitions.
CAHPS Hospice Survey — family caregivers rate communication, symptom management, respect, and overall experience.
CMS scores as of May 2026. Quality of Care derived from CMS Hospice Care Index. Patient Satisfaction from the CMS CAHPS Hospice Survey. Overall is the equally-weighted average of both. All source data published by the Centers for Medicare & Medicaid Services.
Staffing & Capacity
| Role | Staff Count |
|---|---|
| Registered Nurses (RN) | 21 |
| Volunteers | 1 |
56
Total Employees
Staffing data as reported to the Centers for Medicare & Medicaid Services.
Inpatient Care and Medical Equipment
Hospices report these services to Medicare when they are certified. This is what SUNCREST HOSPICE PHOENIX, LLC reported, not a check of what it offers today. Confirm current arrangements with the hospice.
- Short-term inpatient care
- Arranged through another hospital or nursing home
- Type of inpatient care
- Both general inpatient care and respite care
- Medical supplies and equipment
- Brought in through an outside supplier
Short stays in a hospice inpatient unit, hospital, or nursing home for pain or symptoms that cannot be managed where the patient lives, or to give family caregivers a break.
Equipment and supplies tied to the terminal illness and the plan of care, such as a hospital bed, oxygen, wound supplies, or a wheelchair.
Medicare lets hospices provide these services through arrangements with other organizations. Either way, the hospice stays responsible for the covered care in the patient’s plan of care.
Reported by this hospice to the Centers for Medicare & Medicaid Services when it was certified in 2019.
Care Details from Medicare Data
Medicare computes these numbers from claims and required reporting. They show how SUNCREST HOSPICE PHOENIX, LLC compares to hospices nationwide.
10.8 minutes
of nurse care per routine home care day, on average
That is the 34th percentile among hospices nationally. The national median is about 12 minutes.
172
patients in care on an average day
A rough measure of size. Smaller can mean more personal. Larger can mean more resources.
How this hospice compares nationally
Bars show national standing on measures from the CMS Hospice Care Index. A fuller bar means this hospice does better than more of the hospices CMS tracks.
- Nurse care minutes per home care day10.8 min
Ranks better than about 34% of hospices nationally on this measure.
What this measures
The average minutes of nursing care per day for patients getting routine care at home, based on Medicare claims. More nurse time usually means more hands-on support.
- Skilled nursing on weekends4.9%
Ranks better than about 15% of hospices nationally on this measure.
What this measures
The share of skilled nursing time delivered on Saturdays and Sundays. Symptoms do not wait for weekdays, so weekend coverage matters.
- Nurse visits in the last days of life91.2%
Ranks better than about 36% of hospices nationally on this measure.
What this measures
The share of patients who got nurse visits in their final days of life. This is when families tend to need the most support.
- Gaps in nursing visits34.7%
Ranks better than about 74% of hospices nationally on this measure.
What this measures
How often patients went more than a week without a nursing visit. Fewer gaps mean steadier attention.
- Patients discharged alive early in care6.7%
Ranks better than about 47% of hospices nationally on this measure.
What this measures
The share of patients who left hospice alive within the first week of care. A rate of 0% means it did not happen to any of their patients.
- Patients discharged alive after 6 months43.5%
Ranks better than about 31% of hospices nationally on this measure.
What this measures
The share of patients discharged alive after six months or more in hospice care.
- Hospital transfers near the end of care10.7%
Ranks better than about 32% of hospices nationally on this measure.
What this measures
The share of patients who left hospice, spent time in the hospital, then came back to hospice.
- Hospital stays that interrupt hospice1.6%
Ranks better than about 42% of hospices nationally on this measure.
What this measures
The share of patients who left hospice, went to the hospital, and died there soon after.
- Days at higher levels of care (CHC or GIP)52nd percentile
What this measures
The share of care days delivered at higher levels, such as continuous home care or inpatient care. Shown only as a national rank because small percentages round to zero.
- Medicare spending per patient$18,965 · 55th percentile
What this measures
What Medicare paid per patient for this hospice's care. Higher or lower spending is not a quality judgment by itself.
Care steps completed at admissionShow detailsMedicare tracked 9 required care steps for new patients here, completed for 59.5% of patients or more. Most hospices score above 90 percent.
- Pain screening100%
- Pain assessment100%
- Breathing difficulty screening99.8%
- Breathing difficulty treatment99.6%
- Treatment preferences discussed100%
- Beliefs and values discussed99.3%
- Bowel care for patients on opioids100%
- Visits in the last days of life59.5%
- All care steps completed99.1%
Conditions of patients in their care
Share of patients by primary diagnosis. Useful if you want a team with experience in a specific condition.
- Cancer22%
- Dementia38%
- Heart and circulatory disease16%
- Lung and respiratory disease6%
- Stroke3%
- Other conditions16%
Source: Centers for Medicare & Medicaid Services, reporting period January 2023 through December 2024. Percentiles are computed by CMS across all reporting hospices.
Compassionate Care in Phoenix
SUNCREST HOSPICE PHOENIX, LLC provides dedicated end-of-life care to families in Phoenix, Arizona. They focus on comfort, pain management, and emotional support for patients facing a life-limiting illness. The team works hard to ensure patients live their final days with dignity and peace at home. It is a deeply personal service that treats the whole person, not just the medical condition. Many families find that having professional support makes a world of difference during such a difficult time. The team is well-versed in handling the unique needs of the Maricopa County community. They aim to provide stability when everything else feels uncertain. That's the core of what they do every single day.
About SUNCREST HOSPICE PHOENIX, LLC
This provider operates as a for-profit hospice agency. They have been Medicare certified since October 17, 2016. This means they meet strict federal standards for safety and quality of care. For families, this certification is a sign that the government monitors their performance regularly. They are based in the Cotton Center area of Phoenix. It is helpful to know they have a history of serving this region for several years now. Being a for-profit entity simply describes their business structure, but the quality of care is measured by federal metrics. You should look at these ratings as a baseline for their performance. The thing is, choosing a provider is about finding a team that matches your family's values. They have built a track record in Maricopa County that you can verify through public data.
Quality Performance
Understanding Hospice Care in Phoenix
Phoenix has many hospice options, but finding the right fit takes a bit of research. Hospice is a team-based approach. It includes nurses, doctors, social workers, and volunteers. They all work together to help the patient stay comfortable. Many people wait too long to call for help. The truth is that hospice can start as soon as a doctor confirms a life-limiting diagnosis. You do not have to wait for the very end. In a large city like Phoenix, you have the benefit of many skilled teams. But you also have to be careful to pick one that has a good reputation. Quality of care can change from one agency to the next. That is why looking at official Medicare ratings is a smart first step. It gives you a clear look at how they handle patient needs.
What to Ask When Choosing a Hospice Provider
It is normal to feel overwhelmed when interviewing hospice teams. Take a deep breath and start with these simple questions. First, ask how quickly they can respond to an emergency call at night or on weekends. You need to know that help is just a phone call away. Second, ask how their team will manage the patient's pain. You want to hear about a clear, proactive plan. Third, ask how often a nurse will visit the home. Consistency is key for good care. Finally, ask what kind of support they provide for family members after a loss. Grief support is a huge part of the hospice mission. And remember, you are the one in charge. If a provider doesn't feel right, keep looking until you find one that gives you peace of mind.
Preserve Your Family's Story
Your loved one has a lifetime of wisdom and memories to share. Capture their unique voice and experiences now to create a lasting gift for future generations.
Start Preserving MemoriesOther Hospice Providers Nearby
SUPPORTIVE HANDS HOSPICE INC
GOLDEN ROSE HOSPICE CARE INC
PRIMAVERA HOSPICE LLC
HIDDEN HILLS HOSPICE
GARNET HOSPICE CARE INC
FAMILY CARE HOSPICE INC
Helpful Guides for Families
Understanding Medicare Hospice Benefit: A Family Guide
Confused by hospice coverage? Our guide to understanding Medicare hospice benefits helps you navigate care options and costs with confidence and clarity.
A Complete End of Life Planning Checklist for Families
Feeling overwhelmed by end of life planning? Use our comprehensive hospice planning checklist to organize your loved one's care and simplify difficult decisions.
What Does Medicare Cover for Hospice Care?
Confused about medicare hospice coverage? Discover exactly what is covered, how to manage costs, and navigate your benefits with our simple, expert guide.
Some stories are worth writing down
Between the calls and the paperwork, many families wish they had asked more about the person at the center of it all. A recorded conversation, a favorite recipe, the story behind an old photo. Small things now can mean a great deal later. Our legacy guides show simple ways to start.