STILLWATER HOSPICE
Provider Information
- Address
- 22601 N 19TH AVE, STE 230
PHOENIX, AZ 85027 - Ownership Type
- For-Profit
- Medicare Certified Since
- November 26, 2019
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CMS Quality Ratings
Composite score combining quality measures and patient survey results.
Based on the CMS Hospice Care Index — 10 operational quality indicators including visits near death, nursing minutes, and care transitions.
CAHPS Hospice Survey — family caregivers rate communication, symptom management, respect, and overall experience.
CMS scores as of May 2026. Quality of Care derived from CMS Hospice Care Index. Patient Satisfaction from the CMS CAHPS Hospice Survey. Overall is the equally-weighted average of both. All source data published by the Centers for Medicare & Medicaid Services.
Staffing & Capacity
| Role | Staff Count |
|---|---|
| Registered Nurses (RN) | 1 |
| Volunteers | 0 |
2
Total Employees
Staffing data as reported to the Centers for Medicare & Medicaid Services.
Inpatient Care and Medical Equipment
Hospices report these services to Medicare when they are certified. This is what STILLWATER HOSPICE reported, not a check of what it offers today. Confirm current arrangements with the hospice.
- Short-term inpatient care
- Arranged through another hospital or nursing home
- Type of inpatient care
- Respite care (up to five days at a time, to give family caregivers a break)
- Medical supplies and equipment
- Brought in through an outside supplier
Short stays in a hospice inpatient unit, hospital, or nursing home for pain or symptoms that cannot be managed where the patient lives, or to give family caregivers a break.
Equipment and supplies tied to the terminal illness and the plan of care, such as a hospital bed, oxygen, wound supplies, or a wheelchair.
Medicare lets hospices provide these services through arrangements with other organizations. Either way, the hospice stays responsible for the covered care in the patient’s plan of care.
Reported by this hospice to the Centers for Medicare & Medicaid Services when it was certified in 2019.
Care Details from Medicare Data
Medicare computes these numbers from claims and required reporting. They show how STILLWATER HOSPICE compares to hospices nationwide.
9 minutes
of nurse care per routine home care day, on average
That is the 16th percentile among hospices nationally. The national median is about 12 minutes.
335
patients in care on an average day
A rough measure of size. Smaller can mean more personal. Larger can mean more resources.
How this hospice compares nationally
Bars show national standing on measures from the CMS Hospice Care Index. A fuller bar means this hospice does better than more of the hospices CMS tracks.
- Nurse care minutes per home care day9 min
Ranks better than about 16% of hospices nationally on this measure.
What this measures
The average minutes of nursing care per day for patients getting routine care at home, based on Medicare claims. More nurse time usually means more hands-on support.
- Skilled nursing on weekends6.8%
Ranks better than about 36% of hospices nationally on this measure.
What this measures
The share of skilled nursing time delivered on Saturdays and Sundays. Symptoms do not wait for weekdays, so weekend coverage matters.
- Nurse visits in the last days of life89.1%
Ranks better than about 28% of hospices nationally on this measure.
What this measures
The share of patients who got nurse visits in their final days of life. This is when families tend to need the most support.
- Gaps in nursing visits59.7%
Ranks better than about 40% of hospices nationally on this measure.
What this measures
How often patients went more than a week without a nursing visit. Fewer gaps mean steadier attention.
- Patients discharged alive early in care7.6%
Ranks better than about 42% of hospices nationally on this measure.
What this measures
The share of patients who left hospice alive within the first week of care. A rate of 0% means it did not happen to any of their patients.
- Patients discharged alive after 6 months35.3%
Ranks better than about 54% of hospices nationally on this measure.
What this measures
The share of patients discharged alive after six months or more in hospice care.
- Hospital transfers near the end of care7.8%
Ranks better than about 46% of hospices nationally on this measure.
What this measures
The share of patients who left hospice, spent time in the hospital, then came back to hospice.
- Hospital stays that interrupt hospice2.1%
Ranks better than about 36% of hospices nationally on this measure.
What this measures
The share of patients who left hospice, went to the hospital, and died there soon after.
- Days at higher levels of care (CHC or GIP)52nd percentile
What this measures
The share of care days delivered at higher levels, such as continuous home care or inpatient care. Shown only as a national rank because small percentages round to zero.
- Medicare spending per patient$23,810 · 77th percentile
What this measures
What Medicare paid per patient for this hospice's care. Higher or lower spending is not a quality judgment by itself.
Care steps completed at admissionShow detailsMedicare tracked 9 required care steps for new patients here, completed for 44.8% of patients or more. Most hospices score above 90 percent.
- Pain screening99.2%
- Pain assessment98.1%
- Breathing difficulty screening99.9%
- Breathing difficulty treatment97.6%
- Treatment preferences discussed99.9%
- Beliefs and values discussed100%
- Bowel care for patients on opioids96.3%
- Visits in the last days of life44.8%
- All care steps completed96.8%
Conditions of patients in their care
Share of patients by primary diagnosis. Useful if you want a team with experience in a specific condition.
- Cancer8%
- Dementia18%
- Heart and circulatory disease37%
- Lung and respiratory disease9%
- Stroke17%
- Other conditions12%
Source: Centers for Medicare & Medicaid Services, reporting period January 2023 through December 2024. Percentiles are computed by CMS across all reporting hospices.
Supportive Care at Stillwater Hospice
Stillwater Hospice serves families in Phoenix, Arizona, with compassionate end-of-life care. Their team focuses on comfort and dignity for patients facing life-limiting illnesses. They operate out of their office on North 19th Avenue in Maricopa County. Choosing the right partner for hospice care is a deeply personal decision. Stillwater Hospice brings dedicated support to your loved one right where they live. Whether at home or in a facility, they aim to provide peace of mind. The staff works closely with families to manage symptoms and focus on quality of life. It is not just about medical tasks. It is about being there when it matters most. You deserve a team that listens to your needs during this time. They are ready to help you navigate these difficult days with kindness and clear communication.
About STILLWATER HOSPICE
Stillwater Hospice is a for-profit provider that has been Medicare-certified since November 26, 2019. Being certified means they meet strict federal standards for safety and care quality. That is a big deal. Medicare certification ensures they have the right teams in place. This includes doctors, nurses, and social workers who know how to manage pain and stress. You should know that their ownership model is for-profit. This does not change the high standard of care they are required to uphold. The key is to find a team that feels like the right fit for your family. Ask them about their specific experience with your loved one's condition. They have been serving the Phoenix area for several years now. They have built a track record of meeting federal rules for hospice service. Feel free to ask them about their team's training and their daily approach to patient comfort.
Quality Performance Snapshot
Understanding Hospice Care in PHOENIX
Phoenix has many hospice options, but each one runs differently. Some are large agencies with many staff members. Others are smaller teams that offer a more intimate experience. The goal of any hospice in Maricopa County is to shift the focus from curing a disease to improving daily comfort. Most people think hospice is only for the final few days of life. The truth is that hospice can provide support for six months or even longer. It is all about giving your loved one the best possible life right now. You can get care in your own home, a nursing home, or an assisted living center. The team visits you regularly to check in. They also provide help with equipment and medications. You do not have to do this alone. Local experts are here to walk this path with you and your family.
What to Ask When Choosing a Hospice Provider
Picking a hospice team feels like a heavy task. Start by asking how quickly they can respond if an emergency happens at night. You need to know that someone is always available. Ask how often a nurse will visit your loved one each week. The answer should be clear and reliable. You should also ask how they handle pain management and if they have a specific plan for your loved one. It is okay to ask about their experience with specific illnesses. Another great question is how they support the family members. Do they offer counseling or help with daily chores? You need a partner that understands the whole picture. Don't be afraid to ask for references or to speak with someone who has used their services. A good provider will be happy to answer your questions honestly. Trust your gut feeling during these talks.
Preserve Your Family Stories
This time is about more than just medical care. It is about celebrating a life well-lived. Capture your loved one's favorite memories and stories to share for generations to come.
Start Preserving MemoriesOther Hospice Providers Nearby
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Helpful Guides for Families
Starting the End-of-Life Conversation: A Family Guide
Starting the end-of-life conversation is hard. Our guide provides scripts, expert tips, and Medicare insights to help you navigate this talk with confidence.
What Does Medicare Cover for Hospice Care?
Confused about medicare hospice coverage? Discover exactly what is covered, how to manage costs, and navigate your benefits with our simple, expert guide.
Choosing a Hospice Provider: A 5-Step Quality Guide
Feeling overwhelmed? Use our expert 5-step guide to choosing a hospice provider that offers the compassionate, high-quality care your loved one deserves.
Some stories are worth writing down
Between the calls and the paperwork, many families wish they had asked more about the person at the center of it all. A recorded conversation, a favorite recipe, the story behind an old photo. Small things now can mean a great deal later. Our legacy guides show simple ways to start.