HospiceScout

SAVIOR HOSPICE

For-ProfitJoint Commission (JCAHO) AccreditedFreestanding Hospice

Provider Information

Address
4530 EAST SHEA BOULEVARD, SUITE 160
PHOENIX, AZ 85028
Ownership Type
For-Profit
Medicare Certified Since
September 22, 2016

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CMS Quality Ratings

Overall Rating

Composite score combining quality measures and patient survey results.

Quality of Care

Based on the CMS Hospice Care Index — 10 operational quality indicators including visits near death, nursing minutes, and care transitions.

Patient Satisfaction

CAHPS Hospice Survey — family caregivers rate communication, symptom management, respect, and overall experience.

CMS scores as of May 2026. Quality of Care derived from CMS Hospice Care Index. Patient Satisfaction from the CMS CAHPS Hospice Survey. Overall is the equally-weighted average of both. All source data published by the Centers for Medicare & Medicaid Services.

Staffing & Capacity

Staffing breakdown for SAVIOR HOSPICE
RoleStaff Count
Registered Nurses (RN)12
Licensed Practical Nurses (LPN)2
Physicians1
Volunteers16

49

Total Employees

Staffing data as reported to the Centers for Medicare & Medicaid Services.

Inpatient Care and Medical Equipment

Hospices report these services to Medicare when they are certified. This is what SAVIOR HOSPICE reported, not a check of what it offers today. Confirm current arrangements with the hospice.

Short-term inpatient care
Arranged through another hospital or nursing home

Short stays in a hospice inpatient unit, hospital, or nursing home for pain or symptoms that cannot be managed where the patient lives, or to give family caregivers a break.

Type of inpatient care
Both general inpatient care and respite care
Medical supplies and equipment
Brought in through an outside supplier

Equipment and supplies tied to the terminal illness and the plan of care, such as a hospital bed, oxygen, wound supplies, or a wheelchair.

Medicare lets hospices provide these services through arrangements with other organizations. Either way, the hospice stays responsible for the covered care in the patient’s plan of care.

Reported by this hospice to the Centers for Medicare & Medicaid Services when it was certified in 2019.

Care Details from Medicare Data

Medicare computes these numbers from claims and required reporting. They show how SAVIOR HOSPICE compares to hospices nationwide.

7.9 minutes

of nurse care per routine home care day, on average

That is the 9th percentile among hospices nationally. The national median is about 12 minutes.

175

patients in care on an average day

A rough measure of size. Smaller can mean more personal. Larger can mean more resources.

How this hospice compares nationally

Bars show national standing on measures from the CMS Hospice Care Index. A fuller bar means this hospice does better than more of the hospices CMS tracks.

  • Nurse care minutes per home care day7.9 min

    Ranks better than about 9% of hospices nationally on this measure.

    What this measures

    The average minutes of nursing care per day for patients getting routine care at home, based on Medicare claims. More nurse time usually means more hands-on support.

  • Skilled nursing on weekends5.3%

    Ranks better than about 18% of hospices nationally on this measure.

    What this measures

    The share of skilled nursing time delivered on Saturdays and Sundays. Symptoms do not wait for weekdays, so weekend coverage matters.

  • Nurse visits in the last days of life94.9%

    Ranks better than about 60% of hospices nationally on this measure.

    What this measures

    The share of patients who got nurse visits in their final days of life. This is when families tend to need the most support.

  • Gaps in nursing visits75.2%

    Ranks better than about 19% of hospices nationally on this measure.

    What this measures

    How often patients went more than a week without a nursing visit. Fewer gaps mean steadier attention.

  • Patients discharged alive early in care6.7%

    Ranks better than about 47% of hospices nationally on this measure.

    What this measures

    The share of patients who left hospice alive within the first week of care. A rate of 0% means it did not happen to any of their patients.

  • Patients discharged alive after 6 months42.9%

    Ranks better than about 33% of hospices nationally on this measure.

    What this measures

    The share of patients discharged alive after six months or more in hospice care.

  • Hospital transfers near the end of care12.5%

    Ranks better than about 24% of hospices nationally on this measure.

    What this measures

    The share of patients who left hospice, spent time in the hospital, then came back to hospice.

  • Hospital stays that interrupt hospice3.8%

    Ranks better than about 18% of hospices nationally on this measure.

    What this measures

    The share of patients who left hospice, went to the hospital, and died there soon after.

  • Days at higher levels of care (CHC or GIP)67th percentile
    What this measures

    The share of care days delivered at higher levels, such as continuous home care or inpatient care. Shown only as a national rank because small percentages round to zero.

  • Medicare spending per patient$19,873 · 60th percentile
    What this measures

    What Medicare paid per patient for this hospice's care. Higher or lower spending is not a quality judgment by itself.

Care steps completed at admissionShow detailsMedicare tracked 9 required care steps for new patients here, completed for 58.4% of patients or more. Most hospices score above 90 percent.
  • Pain screening99.1%
  • Pain assessment93.1%
  • Breathing difficulty screening99.1%
  • Breathing difficulty treatment98.1%
  • Treatment preferences discussed98.5%
  • Beliefs and values discussed97.8%
  • Bowel care for patients on opioids100%
  • Visits in the last days of life58.4%
  • All care steps completed93.2%

Conditions of patients in their care

Share of patients by primary diagnosis. Useful if you want a team with experience in a specific condition.

  • Cancer21%
  • Dementia11%
  • Heart and circulatory disease18%
  • Lung and respiratory disease11%
  • Stroke25%
  • Other conditions15%

Source: Centers for Medicare & Medicaid Services, reporting period January 2023 through December 2024. Percentiles are computed by CMS across all reporting hospices.

Support at Home

Savior Hospice provides end-of-life care for families in Phoenix, Arizona. They operate out of their office on East Shea Boulevard to serve the Maricopa County area. Their team focuses on comfort and dignity for patients during a difficult time. They offer medical help, emotional support, and spiritual care to those who need it most. Choosing a hospice is a big decision for any family. That is why having a local team you can trust makes a real difference. They focus on managing pain and keeping patients comfortable in their own homes. This allows loved ones to spend more quality time together when it matters the most.

About SAVIOR HOSPICE

Savior Hospice has been a Medicare-certified provider since September 22, 2016. As a for-profit organization, they provide services under federal guidelines to ensure a set standard of care. Families should know that Medicare certification means they meet strict rules for safety and quality. The thing is, not all hospices are the same. Some focus on large-scale care, while others keep a smaller, more personal approach. Savior Hospice has been in this community for several years now. This experience helps them understand the specific needs of families in Phoenix. They work to balance clinical needs with the personal wishes of each patient. It is helpful to look at their ratings to see how they perform compared to others. You can use this information to help you feel confident in your choice for your loved one.

Quality Performance Snapshot

Savior Hospice holds a 4.5/5 overall rating from Medicare. This includes a 4.5/5 score for their quality of care. That is a strong sign of their clinical skill. However, their patient satisfaction rating is 3/5 stars. This suggests that while their medical care is top-tier, some families felt the experience could be more personal or better communicated.

Understanding Hospice Care in PHOENIX

Finding the right care in a large city like Phoenix can feel overwhelming. There are many providers in Maricopa County, so you have choices. The goal of any hospice is to provide comfort, not a cure. Most people think hospice is just for the final days, but it can provide support for much longer. The team usually includes a nurse, a social worker, and a chaplain. They all work together to support the patient and the family. And here is the thing — you do not have to wait for a doctor to bring it up. You can ask for a referral as soon as you feel it is time. Local hospice teams in Phoenix are used to traveling to homes, nursing facilities, and assisted living centers. They know the area well and can get to you quickly when you have an urgent need.

What to Ask When Choosing a Hospice Provider

When you interview a hospice team, do not be afraid to ask direct questions. You need to know exactly how they will care for your loved one. Start by asking how quickly a nurse can get to your home if a crisis happens at night. You should also ask how they manage pain and other symptoms that might cause distress. It is vital to know how they support family caregivers who are often tired and stressed. Ask about their volunteer program and how they offer emotional support to the family after a loss. Finally, ask what makes their team different from others in the Phoenix area. The right provider will be happy to answer these questions with patience and care. Their answers should help you feel supported and informed as you make this important decision for your family.

Preserve Your Family Stories

The stories and memories you share today are a gift for the future. We can help you record these precious moments for the generations to come.

Start Preserving Memories

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Helpful Guides for Families

Some stories are worth writing down

Between the calls and the paperwork, many families wish they had asked more about the person at the center of it all. A recorded conversation, a favorite recipe, the story behind an old photo. Small things now can mean a great deal later. Our legacy guides show simple ways to start.