SAVIOR HOSPICE
Provider Information
- Address
- 4530 EAST SHEA BOULEVARD, SUITE 160
PHOENIX, AZ 85028 - Ownership Type
- For-Profit
- Medicare Certified Since
- September 22, 2016
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CMS Quality Ratings
Composite score combining quality measures and patient survey results.
Based on the CMS Hospice Care Index — 10 operational quality indicators including visits near death, nursing minutes, and care transitions.
CAHPS Hospice Survey — family caregivers rate communication, symptom management, respect, and overall experience.
CMS scores as of August 2026. Quality of Care derived from CMS Hospice Care Index. Patient Satisfaction from the CMS CAHPS Hospice Survey. Overall is the equally-weighted average of both. All source data published by the Centers for Medicare & Medicaid Services.
Staffing & Capacity
| Role | Staff Count |
|---|---|
| Registered Nurses (RN) | 12 |
| Licensed Practical Nurses (LPN) | 2 |
| Physicians | 1 |
| Volunteers | 16 |
49
Total Employees
Staffing data as reported to the Centers for Medicare & Medicaid Services.
Inpatient Care and Medical Equipment
Hospices report these services to Medicare when they are certified. This is what SAVIOR HOSPICE reported, not a check of what it offers today. Confirm current arrangements with the hospice.
- Short-term inpatient care
- Arranged through another hospital or nursing home
- Type of inpatient care
- Both general inpatient care and respite care
- Medical supplies and equipment
- Brought in through an outside supplier
Short stays in a hospice inpatient unit, hospital, or nursing home for pain or symptoms that cannot be managed where the patient lives, or to give family caregivers a break.
Equipment and supplies tied to the terminal illness and the plan of care, such as a hospital bed, oxygen, wound supplies, or a wheelchair.
Medicare lets hospices provide these services through arrangements with other organizations. Either way, the hospice stays responsible for the covered care in the patient’s plan of care.
Reported by this hospice to the Centers for Medicare & Medicaid Services when it was certified in 2019.
Care Details from Medicare Data
Medicare computes these numbers from claims and required reporting. They show how SAVIOR HOSPICE compares to hospices nationwide.
7.9 minutes
of nurse care per routine home care day, on average
That is the 9th percentile among hospices nationally. The national median is about 12 minutes.
175
patients in care on an average day
A rough measure of size. Smaller can mean more personal. Larger can mean more resources.
How this hospice compares nationally
Bars show national standing on measures from the CMS Hospice Care Index. A fuller bar means this hospice does better than more of the hospices CMS tracks.
- Nurse care minutes per home care day7.9 min
Ranks better than about 9% of hospices nationally on this measure.
What this measures
The average minutes of nursing care per day for patients getting routine care at home, based on Medicare claims. More nurse time usually means more hands-on support.
- Skilled nursing on weekends5.3%
Ranks better than about 18% of hospices nationally on this measure.
What this measures
The share of skilled nursing time delivered on Saturdays and Sundays. Symptoms do not wait for weekdays, so weekend coverage matters.
- Nurse visits in the last days of life94.9%
Ranks better than about 60% of hospices nationally on this measure.
What this measures
The share of patients who got nurse visits in their final days of life. This is when families tend to need the most support.
- Gaps in nursing visits75.2%
Ranks better than about 19% of hospices nationally on this measure.
What this measures
How often patients went more than a week without a nursing visit. Fewer gaps mean steadier attention.
- Patients discharged alive early in care6.7%
Ranks better than about 47% of hospices nationally on this measure.
What this measures
The share of patients who left hospice alive within the first week of care. A rate of 0% means it did not happen to any of their patients.
- Patients discharged alive after 6 months42.9%
Ranks better than about 33% of hospices nationally on this measure.
What this measures
The share of patients discharged alive after six months or more in hospice care.
- Hospital transfers near the end of care12.5%
Ranks better than about 24% of hospices nationally on this measure.
What this measures
The share of patients who left hospice, spent time in the hospital, then came back to hospice.
- Hospital stays that interrupt hospice3.8%
Ranks better than about 18% of hospices nationally on this measure.
What this measures
The share of patients who left hospice, went to the hospital, and died there soon after.
- Days at higher levels of care (CHC or GIP)67th percentile
What this measures
The share of care days delivered at higher levels, such as continuous home care or inpatient care. Shown only as a national rank because small percentages round to zero.
- Medicare spending per patient$19,873 · 60th percentile
What this measures
What Medicare paid per patient for this hospice's care. Higher or lower spending is not a quality judgment by itself.
Care steps completed at admissionShow detailsMedicare tracked 9 required care steps for new patients here, completed for 58.4% of patients or more. Most hospices score above 90 percent.
- Pain screening99.5%
- Pain assessment93.5%
- Breathing difficulty screening99.5%
- Breathing difficulty treatment97.8%
- Treatment preferences discussed99.1%
- Beliefs and values discussed97.2%
- Bowel care for patients on opioids100%
- Visits in the last days of life58.4%
- All care steps completed92.7%
Conditions of patients in their care
Share of patients by primary diagnosis. Useful if you want a team with experience in a specific condition.
- Cancer21%
- Dementia11%
- Heart and circulatory disease18%
- Lung and respiratory disease11%
- Stroke25%
- Other conditions15%
Source: Centers for Medicare & Medicaid Services. Percentiles are computed by CMS across all reporting hospices.
About SAVIOR HOSPICE
SAVIOR HOSPICE provides end of life care services to families in Phoenix, Arizona. They have served the community since 2016 as a freestanding hospice provider. The organization holds accreditation from the Joint Commission, which means they undergo regular reviews to meet high national standards for safety and performance. This accreditation shows their commitment to following strict medical protocols in their daily operations. Their team offers support at a time when families need clear communication and reliable care. Choosing a provider that meets these national benchmarks can offer peace of mind during a difficult season. They operate as a for-profit entity, which is a common structure for hospice agencies in this region. You should ask about their specific programs to see if they fit your family goals.
Provider Overview
SAVIOR HOSPICE employs a team of 49 people to support their patients. This staff includes 12 registered nurses and two licensed practical nurses. They also have one physician on staff to oversee medical needs. A group of 16 volunteers rounds out their team. This mix of staff ensures that patients have access to both clinical care and companionship. The agency has been certified by Medicare for several years. That is a long time in the hospice field. Because they are a freestanding facility, they focus solely on hospice care. This specialization can be helpful for families who want a team dedicated to this one goal. They serve the Maricopa County area with a local office located on East Shea Boulevard. It is helpful to know who will be walking through your door.
Quality of Care Summary
What Is Hospice Care Like in PHOENIX?
Hospice care in Phoenix focuses on comfort and quality of life for patients with serious illnesses. Local providers work to manage pain and symptoms so patients can spend more time with their loved ones. Many agencies in Maricopa County use a team approach to care. This usually involves nurses, aides, social workers, and volunteers working together. The goal is to support the patient and the entire family. Some agencies focus on home-based care, while others have inpatient units for short stays. Ask if the team can visit your home on weekends or holidays. Most local providers are available 24 hours a day to answer calls. You should check if they have enough staff to respond quickly when an emergency happens. Good care means your team is there when you need them most. That is the true value of hospice.
What to Ask When Choosing a Hospice Provider
Finding the right hospice team takes time and careful thought. You should start by asking how quickly a nurse can arrive if a crisis happens at home. Ask how the team handles pain management and if they have a doctor who works with your own physician. It is also good to know how they include volunteers in their care plan. Ask about their communication style. Will you have one main nurse, or will many different people visit your home? You should also ask how they support family members who are grieving. Do they offer meetings or phone calls after the patient passes away? These questions help you see if their values match your own needs. Take notes during your calls to keep the details clear in your mind.
Preserve Your Family Stories
Your loved one has a life story that deserves to be remembered. We provide tools to help you record and save these memories for your family to cherish forever.
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