HospiceScout

PILLARS HOSPICE CARE, LLC

Provider Information

Address
10221 NORTH 32ND STREET, SUITE H
PHOENIX, AZ 85028
Ownership Type
For-Profit
Medicare Certified Since
May 27, 2013

CMS Quality Ratings

Overall Rating

Composite score combining quality measures and patient survey results.

Quality of Care

Based on the CMS Hospice Care Index — 10 operational quality indicators including visits near death, nursing minutes, and care transitions.

Patient Satisfaction
Not yet rated

CAHPS Hospice Survey — family caregivers rate communication, symptom management, respect, and overall experience.

Quality of Care derived from CMS Hospice Care Index (dataset 252m-zfp9). Patient Satisfaction from CMS CAHPS Survey (dataset gxki-hrr8). Overall is the equally-weighted average of both. All source data published by the Centers for Medicare & Medicaid Services.

PILLARS HOSPICE CARE, LLC in Phoenix

PILLARS HOSPICE CARE, LLC serves patients and their families throughout Phoenix, Arizona. Located at 10221 North 32nd Street, they focus on providing comfort and support during life's final stages. The team works hard to manage pain and help patients remain at home whenever possible. Choosing hospice is a brave step for any family. It is all about focusing on quality of life and making every moment count. You deserve a team that listens to your needs. This provider brings care directly to the places where patients feel most at peace. Phoenix has many options, but finding the right fit for your loved one is the goal. They aim to bring dignity and calm to the hospice experience for everyone they serve in Maricopa County.

About PILLARS HOSPICE CARE, LLC

This is a for-profit hospice agency that has been certified by Medicare since May 27, 2013. That is over a decade of experience helping local families. Most people do not realize that Medicare certification means they must meet strict federal rules. That is a big deal for your peace of mind. Being a for-profit provider, they operate with a specific business model, but they still report their performance to federal regulators. You can find their data on public sites to see how they stack up. When you talk to them, ask how they use their resources to support your specific needs. They have been serving the Phoenix area for a long time. This history shows they understand the local community well. It is helpful to know who you are inviting into your home during such a private time.

High Quality Care Scores

PILLARS HOSPICE CARE, LLC holds an impressive 4.5 out of 5-star overall rating from Medicare. They also earned a 4.5-star rating for their quality of care. This means they perform well on federal measures regarding patient comfort and symptom management.

Understanding Hospice Care in Phoenix

The Phoenix metro area is home to many hospice providers. This gives families a choice, but it can also feel a bit overwhelming. The thing is, all Medicare-certified agencies must offer the same basic services. These include nursing care, social work, and support for spiritual needs. But the culture and team approach can vary quite a bit between groups. Some are smaller and more personal. Others are part of larger health systems. You want a team that knows your neighborhood and works well with local hospitals. Because hospice is a team effort, the personalities of the staff matter just as much as the medical credentials. Take your time to meet the people who will be visiting your home. A good provider will make you feel like you are the only family they are helping today.

What to Ask When Choosing a Hospice Provider

It is smart to ask tough questions before you sign any papers. Start by asking how quickly a nurse can get to your home after a call. You want to know that help is there when you need it most. Also, ask how they handle pain management at night or on the weekends. Emergencies do not wait for business hours. Another good question is how they support the family emotionally. Do they offer grief counseling? And ask how often the hospice aide visits to help with daily tasks like bathing. You need to know what a typical week looks like. Do not be afraid to ask for examples of how they handle difficult situations. Their answers should be clear and leave you feeling confident in their care plan.

Keep Your Family Stories Alive

The time you spend with a loved one is precious. Recording their memories and life lessons creates a lasting gift for future generations to cherish forever.

Start Preserving Memories

Other Hospice Providers Nearby

Helpful Guides for Families

Preserve their story while there's time

Many families in this stage find comfort in capturing their loved one's life story. A guided memoir project can become a meaningful part of the care journey, giving your family something lasting to hold onto.