HospiceScout

PASSION HOSPICE

Provider Information

Address
2550 WEST UNION HILLS DRIVE, SUITE 350 OFFICE #317
PHOENIX, AZ 85027
Ownership Type
For-Profit
Medicare Certified Since
February 5, 2021

CMS Quality Ratings

Overall Rating

Composite score combining quality measures and patient survey results.

Quality of Care

Based on the CMS Hospice Care Index — 10 operational quality indicators including visits near death, nursing minutes, and care transitions.

Patient Satisfaction
Not yet rated

CAHPS Hospice Survey — family caregivers rate communication, symptom management, respect, and overall experience.

Quality of Care derived from CMS Hospice Care Index (dataset 252m-zfp9). Patient Satisfaction from CMS CAHPS Survey (dataset gxki-hrr8). Overall is the equally-weighted average of both. All source data published by the Centers for Medicare & Medicaid Services.

Passion Hospice in Phoenix

Passion Hospice serves families across Phoenix, Arizona, from their office on West Union Hills Drive. They provide essential end-of-life care focused on comfort and dignity for patients in Maricopa County. Choosing the right hospice team is a deeply personal decision for every family. You need a partner who listens well and acts with compassion during difficult moments. This provider has been certified by Medicare since early 2021. They bring years of focused experience to the local community. Their team works hard to support patients where they live. Whether at home or in a care facility, the goal remains the same. They want to ensure your loved one feels safe and cared for every single day. It is about helping your family focus on time together instead of medical worries. Having local support in Phoenix can make a real difference during this journey.

About Passion Hospice

Passion Hospice operates as a for-profit organization. They have held their Medicare certification since February 5, 2021. Being a for-profit hospice means they manage their own resources to provide care. This business model is common in the hospice industry today. The thing is, every hospice must meet strict federal rules regardless of their tax status. These rules ensure that all patients get basic services like nursing, social work, and chaplain support. Families should know that Medicare covers these services fully for eligible patients. You do not have to pay out of pocket for the core hospice team. That said, it helps to ask about their specific staffing levels and response times. You deserve to know who will show up when you call at 2:00 AM. Building a relationship with your hospice team early on builds trust. They are there to serve you, so never hesitate to ask for what you need.

Quality Performance

Passion Hospice holds a 3.5 out of 5-star overall rating from Medicare. Their quality of care score is also 3.5 out of 5 stars. These numbers reflect how well they meet federal quality standards. A 3.5-star rating shows they perform at a solid, reliable level in the eyes of federal regulators.

Understanding Hospice Care in Phoenix

Phoenix is home to a wide range of hospice options. Families have choices, which is a good thing, but it can feel overwhelming. The desert climate and large senior population mean that many providers serve the Maricopa County area. Most hospices here offer a similar set of services mandated by law. They all provide pain management, medical supplies, and emotional support. But the culture of the team often feels different from one agency to the next. Some are smaller, local teams while others are part of larger national groups. What most people do not realize is that you have the right to switch providers if you are not happy. You are not locked into the first choice you make. Take your time to interview them. Ask how they handle emergencies on weekends. See if they have staff who live near your loved one. Local presence often leads to faster visits when things change quickly.

What to Ask When Choosing a Hospice Provider

Asking the right questions helps you cut through the stress. Start by asking how many patients each nurse sees in a day. You want to ensure your loved one gets enough time. Also, ask about their specific process for handling pain and breathing problems at night. Here is a list to get you started:

  • How fast can a nurse get to my home if there is an emergency?
  • What specific training does your staff have for complex medical needs?
  • How do you support family caregivers who are tired or overwhelmed?
  • Can we meet the nurse who will be the primary contact for our family?

And remember, there is no such thing as a silly question. You are the expert on your loved one. If a provider seems rushed or dismissive during your first talk, that is a red flag. Move on to the next one. Trust your gut feelings.

Preserve Your Family's Unique Story

Your loved one has a lifetime of wisdom, laughter, and history. Capturing these stories now creates a beautiful gift for future generations to cherish forever.

Start Preserving Memories

Other Hospice Providers Nearby

Helpful Guides for Families

Preserve their story while there's time

Many families in this stage find comfort in capturing their loved one's life story. A guided memoir project can become a meaningful part of the care journey, giving your family something lasting to hold onto.