PASSION HOSPICE
Provider Information
- Address
- 2550 WEST UNION HILLS DRIVE, SUITE 350 OFFICE #317
PHOENIX, AZ 85027 - Ownership Type
- For-Profit
- Medicare Certified Since
- February 5, 2021
Are you this hospice's administrator? Update your information
CMS Quality Ratings
Composite score combining quality measures and patient survey results.
Based on the CMS Hospice Care Index — 10 operational quality indicators including visits near death, nursing minutes, and care transitions.
CAHPS Hospice Survey — family caregivers rate communication, symptom management, respect, and overall experience.
CMS scores as of May 2026. Quality of Care derived from CMS Hospice Care Index. Patient Satisfaction from the CMS CAHPS Hospice Survey. Overall is the equally-weighted average of both. All source data published by the Centers for Medicare & Medicaid Services.
Staffing & Capacity
| Role | Staff Count |
|---|---|
| Registered Nurses (RN) | 4 |
| Physicians | 2 |
| Volunteers | 7 |
17
Total Employees
Staffing data as reported to the Centers for Medicare & Medicaid Services.
Inpatient Care and Medical Equipment
Hospices report these services to Medicare when they are certified. This is what PASSION HOSPICE reported, not a check of what it offers today. Confirm current arrangements with the hospice.
- Short-term inpatient care
- Arranged through another hospital or nursing home
- Type of inpatient care
- Both general inpatient care and respite care
- Medical supplies and equipment
- Brought in through an outside supplier
Short stays in a hospice inpatient unit, hospital, or nursing home for pain or symptoms that cannot be managed where the patient lives, or to give family caregivers a break.
Equipment and supplies tied to the terminal illness and the plan of care, such as a hospital bed, oxygen, wound supplies, or a wheelchair.
Medicare lets hospices provide these services through arrangements with other organizations. Either way, the hospice stays responsible for the covered care in the patient’s plan of care.
Reported by this hospice to the Centers for Medicare & Medicaid Services when it was certified in 2021.
Care Details from Medicare Data
Medicare computes these numbers from claims and required reporting. They show how PASSION HOSPICE compares to hospices nationwide.
5.5 minutes
of nurse care per routine home care day, on average
That is the 2nd percentile among hospices nationally. The national median is about 12 minutes.
20
patients in care on an average day
A rough measure of size. Smaller can mean more personal. Larger can mean more resources.
Medicare reports this hospice billed for routine home care only from January 2022 through December 2024. Hospices can also provide continuous home care, inpatient care, and respite care when symptoms are harder to manage. There can be good reasons for this. Ask the provider how they handle a crisis at home.
How this hospice compares nationally
Bars show national standing on measures from the CMS Hospice Care Index. A fuller bar means this hospice does better than more of the hospices CMS tracks.
- Nurse care minutes per home care day5.5 min
Ranks better than about 2% of hospices nationally on this measure.
What this measures
The average minutes of nursing care per day for patients getting routine care at home, based on Medicare claims. More nurse time usually means more hands-on support.
- Skilled nursing on weekends8%
Ranks better than about 51% of hospices nationally on this measure.
What this measures
The share of skilled nursing time delivered on Saturdays and Sundays. Symptoms do not wait for weekdays, so weekend coverage matters.
- Nurse visits in the last days of life69%
Ranks better than about 7% of hospices nationally on this measure.
What this measures
The share of patients who got nurse visits in their final days of life. This is when families tend to need the most support.
- Gaps in nursing visits86.3%
Ranks better than about 8% of hospices nationally on this measure.
What this measures
How often patients went more than a week without a nursing visit. Fewer gaps mean steadier attention.
- Patients discharged alive early in care10.5%
Ranks better than about 24% of hospices nationally on this measure.
What this measures
The share of patients who left hospice alive within the first week of care. A rate of 0% means it did not happen to any of their patients.
- Patients discharged alive after 6 months47.4%
Ranks better than about 23% of hospices nationally on this measure.
What this measures
The share of patients discharged alive after six months or more in hospice care.
- Hospital transfers near the end of care0%
Ranks better than about 81% of hospices nationally on this measure.
What this measures
The share of patients who left hospice, spent time in the hospital, then came back to hospice.
- Hospital stays that interrupt hospice0%
Ranks better than about 55% of hospices nationally on this measure.
What this measures
The share of patients who left hospice, went to the hospital, and died there soon after.
- Days at higher levels of care (CHC or GIP)52nd percentile
What this measures
The share of care days delivered at higher levels, such as continuous home care or inpatient care. Shown only as a national rank because small percentages round to zero.
- Medicare spending per patient$28,602 · 89th percentile
What this measures
What Medicare paid per patient for this hospice's care. Higher or lower spending is not a quality judgment by itself.
Care steps completed at admissionShow detailsMedicare tracked 6 required care steps for new patients here, completed for 60.9% of patients or more. Most hospices score above 90 percent.
- Pain screening93.3%
- Breathing difficulty screening96.7%
- Treatment preferences discussed100%
- Beliefs and values discussed100%
- Visits in the last days of life60.9%
- All care steps completed90%
Conditions of patients in their care
Share of patients by primary diagnosis. Useful if you want a team with experience in a specific condition.
- Dementia50%
Source: Centers for Medicare & Medicaid Services, reporting period January 2023 through December 2024. Percentiles are computed by CMS across all reporting hospices.
Passion Hospice in Phoenix
Passion Hospice serves families across Phoenix, Arizona, from their office on West Union Hills Drive. They provide essential end-of-life care focused on comfort and dignity for patients in Maricopa County. Choosing the right hospice team is a deeply personal decision for every family. You need a partner who listens well and acts with compassion during difficult moments. This provider has been certified by Medicare since early 2021. They bring years of focused experience to the local community. Their team works hard to support patients where they live. Whether at home or in a care facility, the goal remains the same. They want to ensure your loved one feels safe and cared for every single day. It is about helping your family focus on time together instead of medical worries. Having local support in Phoenix can make a real difference during this journey.
About Passion Hospice
Passion Hospice operates as a for-profit organization. They have held their Medicare certification since February 5, 2021. Being a for-profit hospice means they manage their own resources to provide care. This business model is common in the hospice industry today. The thing is, every hospice must meet strict federal rules regardless of their tax status. These rules ensure that all patients get basic services like nursing, social work, and chaplain support. Families should know that Medicare covers these services fully for eligible patients. You do not have to pay out of pocket for the core hospice team. That said, it helps to ask about their specific staffing levels and response times. You deserve to know who will show up when you call at 2:00 AM. Building a relationship with your hospice team early on builds trust. They are there to serve you, so never hesitate to ask for what you need.
Quality Performance
Understanding Hospice Care in Phoenix
Phoenix is home to a wide range of hospice options. Families have choices, which is a good thing, but it can feel overwhelming. The desert climate and large senior population mean that many providers serve the Maricopa County area. Most hospices here offer a similar set of services mandated by law. They all provide pain management, medical supplies, and emotional support. But the culture of the team often feels different from one agency to the next. Some are smaller, local teams while others are part of larger national groups. What most people do not realize is that you have the right to switch providers if you are not happy. You are not locked into the first choice you make. Take your time to interview them. Ask how they handle emergencies on weekends. See if they have staff who live near your loved one. Local presence often leads to faster visits when things change quickly.
What to Ask When Choosing a Hospice Provider
Asking the right questions helps you cut through the stress. Start by asking how many patients each nurse sees in a day. You want to ensure your loved one gets enough time. Also, ask about their specific process for handling pain and breathing problems at night. Here is a list to get you started:
- How fast can a nurse get to my home if there is an emergency?
- What specific training does your staff have for complex medical needs?
- How do you support family caregivers who are tired or overwhelmed?
- Can we meet the nurse who will be the primary contact for our family?
And remember, there is no such thing as a silly question. You are the expert on your loved one. If a provider seems rushed or dismissive during your first talk, that is a red flag. Move on to the next one. Trust your gut feelings.
Preserve Your Family's Unique Story
Your loved one has a lifetime of wisdom, laughter, and history. Capturing these stories now creates a beautiful gift for future generations to cherish forever.
Start Preserving MemoriesOther Hospice Providers Nearby
LOVING HANDS HOSPICE, INC
DEVOTED HOSPICE CARE INC
GARNET HOSPICE CARE INC
PRO CARE HOSPICE INC
ARIZONA PROFESSIONAL HOSPICE CARE
WESTCARE HOSPICE & PALLIATIVE CARE LLC
Helpful Guides for Families
Hospice vs Palliative Care: Understanding the Difference
Confused about hospice vs palliative care? We break down the key differences, benefits, and how to choose the right end-of-life care for your loved one.
10 Essential Hospice Questions for Evaluating Providers
Evaluating hospice care for a loved one? Use these 10 essential hospice questions to interview providers and ensure your family receives the best possible support.
Hospice at Home vs. Inpatient: Choosing the Right Care
Deciding between hospice at home and inpatient hospice? Discover the pros and cons of each care setting to help you make the right choice for your loved one.
Some stories are worth writing down
Between the calls and the paperwork, many families wish they had asked more about the person at the center of it all. A recorded conversation, a favorite recipe, the story behind an old photo. Small things now can mean a great deal later. Our legacy guides show simple ways to start.