GENTLE TOUCH PALLIATIVE & HOSPICE CARE INC
Provider Information
- Address
- 4150 W PEORIA AVENUE, SUITE B116-K
PHOENIX, AZ 85029 - Ownership Type
- For-Profit
- Medicare Certified Since
- January 17, 2022
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CMS Quality Ratings
Composite score combining quality measures and patient survey results.
Based on the CMS Hospice Care Index — 10 operational quality indicators including visits near death, nursing minutes, and care transitions.
CAHPS Hospice Survey — family caregivers rate communication, symptom management, respect, and overall experience.
Quality of Care derived from CMS Hospice Care Index. Patient Satisfaction from the CMS CAHPS Hospice Survey. Overall is the equally-weighted average of both. All source data published by the Centers for Medicare & Medicaid Services.
Staffing & Capacity
| Role | Staff Count |
|---|---|
| Registered Nurses (RN) | 1 |
| Licensed Practical Nurses (LPN) | 0 |
| Volunteers | 0 |
1
Total Employees
Staffing data as reported to the Centers for Medicare & Medicaid Services.
Inpatient Care and Medical Equipment
Hospices report these services to Medicare when they are certified. This is what GENTLE TOUCH PALLIATIVE & HOSPICE CARE INC reported, not a check of what it offers today. Confirm current arrangements with the hospice.
- Short-term inpatient care
- Arranged through another hospital or nursing home
- Type of inpatient care
- Respite care (up to five days at a time, to give family caregivers a break)
- Medical supplies and equipment
- Brought in through an outside supplier
Short stays in a hospice inpatient unit, hospital, or nursing home for pain or symptoms that cannot be managed where the patient lives, or to give family caregivers a break.
Equipment and supplies tied to the terminal illness and the plan of care, such as a hospital bed, oxygen, wound supplies, or a wheelchair.
Medicare lets hospices provide these services through arrangements with other organizations. Either way, the hospice stays responsible for the covered care in the patient’s plan of care.
Reported by this hospice to the Centers for Medicare & Medicaid Services when it was certified in 2022.
About Gentle Touch Palliative & Hospice Care Inc
Gentle Touch Palliative & Hospice Care Inc is a hospice provider in Phoenix, Arizona. They serve families in Maricopa County. The office is located on West Peoria Avenue. This provider received its Medicare certification in early 2022. They hold accreditation from the Community Health Accreditation Partner, also known as CHAP. This group reviews hospice agencies to ensure they follow high standards for patient safety and care quality. Getting this badge shows they open their doors for regular, outside checks. It is a sign of their commitment to meeting national rules for care.
Understanding Their Services
This is a for-profit hospice agency. They operate as a freestanding hospice, which means they focus only on end-of-life care. Their team includes one registered nurse. They do not currently have volunteers or licensed practical nurses on staff based on recent reports. Accreditation from CHAP is important for families. It means a third party has looked at how the agency manages their daily work. They check if the staff follows strict rules for medicine and patient comfort. Families should know that accreditation is voluntary. Agencies choose to go through this process to prove they meet specific goals. It is one way to look at how a place runs its business. You can use this as a starting point to ask more questions about their specific care plans.
Quality Ratings Update
What Is Hospice Care Like in Phoenix?
Hospice care in Phoenix focuses on comfort and pain management. The goal is to improve quality of life when a cure is no longer the main focus. Most hospice care happens in the patient's own home. This keeps families together in a familiar space. In this specific agency, the team consists of one registered nurse. They provide care in the Maricopa County area. Having a nurse on the team is the primary way they handle medical needs. Since they are a smaller team, you might ask how they handle after-hours calls. You should also ask how they coordinate with your primary doctor. Each agency in Arizona has its own way of scheduling visits. Some offer daily checks, while others visit based on the patient's changing needs. Always ask about their specific response times for urgent requests. Clear communication is the best way to ensure your loved one gets the right support.
What to Ask When Choosing a Hospice Provider
- How does your team handle medical emergencies at night or on weekends?
- How often will a nurse visit my loved one at home?
- Can you explain your process for managing pain and other symptoms?
- How do you support family members who are acting as caregivers?
These questions help you understand how the agency works. Start by calling them to see how they answer. A good hospice team should be clear and open. They should be willing to explain their services without rushing you. Take your time to compare your options. You deserve to feel comfortable with the team you choose. Ask about their staff turnover if you are worried about consistency. It is fine to ask for references or more details about their care philosophy. Your peace of mind matters during this time.
Keep Your Family Stories Alive
Preserve your loved one's unique history and memories through a simple, guided process. Create a lasting record that your family can cherish for years to come.
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Helpful Guides for Families
Starting the End-of-Life Conversation: A Family Guide
Starting the end-of-life conversation is hard. Our guide provides scripts, expert tips, and Medicare insights to help you navigate this talk with confidence.
Hospice at Home vs. Inpatient: Choosing the Right Care
Deciding between hospice at home and inpatient hospice? Discover the pros and cons of each care setting to help you make the right choice for your loved one.
How to Start Hospice Conversations: A Practical Guide
Learn how to start hospice conversations with your loved ones. Get expert scripts, signs it is time, and tools to find quality care near you with Hospice Scout.
Some stories are worth writing down
Between the calls and the paperwork, many families wish they had asked more about the person at the center of it all. A recorded conversation, a favorite recipe, the story behind an old photo. Small things now can mean a great deal later. Our legacy guides show simple ways to start.