ETERNITY HOSPICE & PALLIATIVE CARE
Provider Information
- Address
- 4140 NORTH 108TH AVENUE, SUITE 101A
PHOENIX, AZ 85037 - Ownership Type
- Other
- Medicare Certified Since
- June 26, 2017
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CMS Quality Ratings
Composite score combining quality measures and patient survey results.
Based on the CMS Hospice Care Index — 10 operational quality indicators including visits near death, nursing minutes, and care transitions.
CAHPS Hospice Survey — family caregivers rate communication, symptom management, respect, and overall experience.
CMS scores as of May 2026. Quality of Care derived from CMS Hospice Care Index. Patient Satisfaction from the CMS CAHPS Hospice Survey. Overall is the equally-weighted average of both. All source data published by the Centers for Medicare & Medicaid Services.
Staffing & Capacity
| Role | Staff Count |
|---|---|
| Registered Nurses (RN) | 2 |
| Volunteers | 0 |
3
Total Employees
Staffing data as reported to the Centers for Medicare & Medicaid Services.
Inpatient Care and Medical Equipment
Hospices report these services to Medicare when they are certified. This is what ETERNITY HOSPICE & PALLIATIVE CARE reported, not a check of what it offers today. Confirm current arrangements with the hospice.
- Short-term inpatient care
- Arranged through another hospital or nursing home
- Type of inpatient care
- Both general inpatient care and respite care
- Medical supplies and equipment
- Brought in through an outside supplier
Short stays in a hospice inpatient unit, hospital, or nursing home for pain or symptoms that cannot be managed where the patient lives, or to give family caregivers a break.
Equipment and supplies tied to the terminal illness and the plan of care, such as a hospital bed, oxygen, wound supplies, or a wheelchair.
Medicare lets hospices provide these services through arrangements with other organizations. Either way, the hospice stays responsible for the covered care in the patient’s plan of care.
Reported by this hospice to the Centers for Medicare & Medicaid Services when it was certified in 2020.
Care Details from Medicare Data
Medicare computes these numbers from claims and required reporting. They show how ETERNITY HOSPICE & PALLIATIVE CARE compares to hospices nationwide.
8.3 minutes
of nurse care per routine home care day, on average
That is the 11th percentile among hospices nationally. The national median is about 12 minutes.
14
patients in care on an average day
A rough measure of size. Smaller can mean more personal. Larger can mean more resources.
How this hospice compares nationally
Bars show national standing on measures from the CMS Hospice Care Index. A fuller bar means this hospice does better than more of the hospices CMS tracks.
- Nurse care minutes per home care day8.3 min
Ranks better than about 11% of hospices nationally on this measure.
What this measures
The average minutes of nursing care per day for patients getting routine care at home, based on Medicare claims. More nurse time usually means more hands-on support.
- Skilled nursing on weekends2.7%
Ranks better than about 3% of hospices nationally on this measure.
What this measures
The share of skilled nursing time delivered on Saturdays and Sundays. Symptoms do not wait for weekdays, so weekend coverage matters.
- Nurse visits in the last days of life60.7%
Ranks better than about 5% of hospices nationally on this measure.
What this measures
The share of patients who got nurse visits in their final days of life. This is when families tend to need the most support.
- Gaps in nursing visits89.1%
Ranks better than about 6% of hospices nationally on this measure.
What this measures
How often patients went more than a week without a nursing visit. Fewer gaps mean steadier attention.
- Patients discharged alive early in care0%
Ranks better than about 81% of hospices nationally on this measure.
What this measures
The share of patients who left hospice alive within the first week of care. A rate of 0% means it did not happen to any of their patients.
- Patients discharged alive after 6 months33.3%
Ranks better than about 58% of hospices nationally on this measure.
What this measures
The share of patients discharged alive after six months or more in hospice care.
- Hospital transfers near the end of care0%
Ranks better than about 81% of hospices nationally on this measure.
What this measures
The share of patients who left hospice, spent time in the hospital, then came back to hospice.
- Hospital stays that interrupt hospice0%
Ranks better than about 55% of hospices nationally on this measure.
What this measures
The share of patients who left hospice, went to the hospital, and died there soon after.
- Days at higher levels of care (CHC or GIP)52nd percentile
What this measures
The share of care days delivered at higher levels, such as continuous home care or inpatient care. Shown only as a national rank because small percentages round to zero.
- Medicare spending per patient$22,285 · 71st percentile
What this measures
What Medicare paid per patient for this hospice's care. Higher or lower spending is not a quality judgment by itself.
Care steps completed at admissionShow detailsMedicare tracked 8 required care steps for new patients here, completed for 8.2% of patients or more. Most hospices score above 90 percent.
- Pain screening100%
- Pain assessment98.4%
- Breathing difficulty screening100%
- Breathing difficulty treatment100%
- Treatment preferences discussed100%
- Beliefs and values discussed100%
- Visits in the last days of life8.2%
- All care steps completed98.5%
Conditions of patients in their care
Share of patients by primary diagnosis. Useful if you want a team with experience in a specific condition.
- Dementia51%
Source: Centers for Medicare & Medicaid Services, reporting period January 2023 through December 2024. Percentiles are computed by CMS across all reporting hospices.
About Eternity Hospice & Palliative Care
Eternity Hospice & Palliative Care serves families in Phoenix, Arizona. This provider offers specialized end of life support for those in Maricopa County. They have been certified by Medicare since June 2017. The team holds accreditation from CHAP. This means an outside group checked their work to ensure they meet high standards. It is a sign of their commitment to quality care.
About the Provider
This organization operates as a freestanding hospice provider. It is listed as having other ownership status. The team includes two registered nurses who coordinate care for their patients. They do not currently have volunteers on staff. CHAP accreditation shows that they meet rigorous national standards for hospice care. This is a positive indicator for families looking for reliable support. You should know that their size is small, with a total staff of three people. A smaller team can sometimes offer more personal attention to your loved one. But you should always ask about how they handle after hours calls. Getting these details early helps you make an informed decision for your family members.
Quality Performance
What Is Hospice Care Like in Phoenix?
Hospice care in Phoenix focuses on comfort and pain relief for patients with life limiting conditions. It is a team based approach to medical care. The team often includes doctors, nurses, and aides who visit your home. With two registered nurses on staff, this provider focuses on clinical care for patients in the local area. They work to keep your loved one comfortable in their own home. Hospice is not just about medicine, but about dignity. That is why the team works closely with family members to set goals. They create a plan that fits your specific needs. It is a quiet, steady way to provide support during a difficult time. You are the main part of the care team.
What to Ask When Choosing a Hospice Provider
Choosing the right support takes time and careful thought. Start by asking how the team manages pain and symptoms around the clock. You should also ask how quickly a nurse can get to your home if an emergency happens at night. Ask about the specific roles of the two registered nurses on staff. Finally, ask how they communicate with your primary doctor to keep everyone on the same page. Knowing these answers helps you feel more prepared. It brings clarity to your decision making process. Do not feel rushed to pick a provider. Take the time you need to find the right fit for your family.
Preserve Your Family Stories
Your loved one has a lifetime of memories. We offer tools to help you record and save those precious family stories for the next generation.
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Helpful Guides for Families
How to Choose a Hospice Provider: A Family’s Complete Guide
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Choosing a Hospice Provider: A 5-Step Quality Guide
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Creating a Living Will Checklist: A Hospice Care Guide
Need help with end-of-life planning? Use our Creating a Living Will Checklist to ensure your loved one's medical wishes are honored. Start your planning today.
Some stories are worth writing down
Between the calls and the paperwork, many families wish they had asked more about the person at the center of it all. A recorded conversation, a favorite recipe, the story behind an old photo. Small things now can mean a great deal later. Our legacy guides show simple ways to start.