ENCORE HOSPICE LLC
Provider Information
- Address
- 4122 W INNOVATIVE DRIVE STE 101 H & I
PHOENIX, AZ 85086 - Medicare Certified Since
- August 15, 2023
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CMS Quality Ratings
Composite score combining quality measures and patient survey results.
Based on the CMS Hospice Care Index — 10 operational quality indicators including visits near death, nursing minutes, and care transitions.
CAHPS Hospice Survey — family caregivers rate communication, symptom management, respect, and overall experience.
CMS scores as of May 2026. Quality of Care derived from CMS Hospice Care Index. Patient Satisfaction from the CMS CAHPS Hospice Survey. Overall is the equally-weighted average of both. All source data published by the Centers for Medicare & Medicaid Services.
Care Details from Medicare Data
Medicare computes these numbers from claims and required reporting. They show how ENCORE HOSPICE LLC compares to hospices nationwide.
10.8 minutes
of nurse care per routine home care day, on average
That is the 34th percentile among hospices nationally. The national median is about 12 minutes.
24
patients in care on an average day
A rough measure of size. Smaller can mean more personal. Larger can mean more resources.
How this hospice compares nationally
Bars show national standing on measures from the CMS Hospice Care Index. A fuller bar means this hospice does better than more of the hospices CMS tracks.
- Nurse care minutes per home care day10.8 min
Ranks better than about 34% of hospices nationally on this measure.
What this measures
The average minutes of nursing care per day for patients getting routine care at home, based on Medicare claims. More nurse time usually means more hands-on support.
- Skilled nursing on weekends3.1%
Ranks better than about 4% of hospices nationally on this measure.
What this measures
The share of skilled nursing time delivered on Saturdays and Sundays. Symptoms do not wait for weekdays, so weekend coverage matters.
- Nurse visits in the last days of life100%
Ranks better than about 99% of hospices nationally on this measure.
What this measures
The share of patients who got nurse visits in their final days of life. This is when families tend to need the most support.
- Gaps in nursing visits17.6%
Ranks better than about 90% of hospices nationally on this measure.
What this measures
How often patients went more than a week without a nursing visit. Fewer gaps mean steadier attention.
- Patients discharged alive early in care0%
Ranks better than about 81% of hospices nationally on this measure.
What this measures
The share of patients who left hospice alive within the first week of care. A rate of 0% means it did not happen to any of their patients.
- Patients discharged alive after 6 months23.1%
Ranks better than about 83% of hospices nationally on this measure.
What this measures
The share of patients discharged alive after six months or more in hospice care.
- Hospital transfers near the end of care0%
Ranks better than about 81% of hospices nationally on this measure.
What this measures
The share of patients who left hospice, spent time in the hospital, then came back to hospice.
- Hospital stays that interrupt hospice0%
Ranks better than about 55% of hospices nationally on this measure.
What this measures
The share of patients who left hospice, went to the hospital, and died there soon after.
- Days at higher levels of care (CHC or GIP)52nd percentile
What this measures
The share of care days delivered at higher levels, such as continuous home care or inpatient care. Shown only as a national rank because small percentages round to zero.
- Medicare spending per patient$23,832 · 78th percentile
What this measures
What Medicare paid per patient for this hospice's care. Higher or lower spending is not a quality judgment by itself.
Care steps completed at admissionShow detailsMedicare tracked 5 required care steps for new patients here, completed for 100% of patients or more. Most hospices score above 90 percent.
- Pain screening100%
- Breathing difficulty screening100%
- Treatment preferences discussed100%
- Beliefs and values discussed100%
- All care steps completed100%
Conditions of patients in their care
Share of patients by primary diagnosis. Useful if you want a team with experience in a specific condition.
- Dementia27%
- Heart and circulatory disease23%
- Stroke18%
Source: Centers for Medicare & Medicaid Services, reporting period January 2023 through December 2024. Percentiles are computed by CMS across all reporting hospices.
About ENCORE HOSPICE LLC
ENCORE HOSPICE LLC provides end-of-life care for residents in Phoenix, Arizona. They are based on West Innovative Drive in Maricopa County. This team works to support patients who need comfort and relief from symptoms during a serious illness. They focus on meeting the physical and emotional needs of their patients. Choosing the right hospice is a major step for any family. This provider has been certified to serve Medicare patients since August 2023. They work within the local Phoenix community to provide care where patients live. Families can reach their office directly at (623) 248-6636 to learn more about their specific services. It is helpful to understand their background before you make a final decision for your loved one. They offer care designed to help patients stay comfortable in their own homes. That is the goal of hospice.
More About This Provider
ENCORE HOSPICE LLC received its Medicare certification in 2023. This means they meet the federal rules for hospice care set by the government. Medicare certification is a standard that ensures a provider follows specific health and safety guidelines. Families should know that this certification is a baseline for quality. It shows the provider follows strict rules for patient care and record keeping. This provider has been active for a short time but has already earned strong marks for their quality of care. The CMS Hospice Care Index looks at how well a provider manages patient needs. High marks in this index show that a hospice follows best practices. You should feel comfortable asking them about their specific experience with your loved one's condition. They are ready to answer your questions about their care process. Good communication is the foundation of a strong relationship between your family and the hospice team.
Quality Performance
What Is Hospice Care Like in PHOENIX?
Hospice care in Phoenix is built around a team approach. You will find that most providers send nurses, aides, and social workers to the patient's home. These teams work to manage pain and provide emotional support for the whole family. In Maricopa County, many providers offer care in private residences, assisted living facilities, or nursing homes. The goal is to keep the patient in a familiar setting. Most teams meet regularly to review the patient's plan of care. They adjust their visits based on how the patient feels each day. This flexibility is a core part of hospice in the desert region. You can expect the team to coordinate with the patient's primary doctor. They want to ensure everyone is on the same page. This makes the transition to hospice much smoother for the family. It is all about comfort and peace of mind for the patient.
What to Ask When Choosing a Hospice Provider
Asking the right questions can help you feel more confident in your choice. Start by learning how quickly a nurse can arrive if an emergency happens at night. You should also ask how the team will handle pain management and symptoms. It is good to know who will be the main contact for your family. Here are a few simple questions to get you started:
- How often will a nurse visit my loved one?
- What support is available for the family after hours?
- How does your team help with daily tasks like bathing?
- Can you explain how you handle changes in the patient's condition?
Take your time with these answers. You deserve to work with a team that hears your concerns. A good provider will be patient and clear when they explain their process to you. Do not be afraid to ask for more details until you feel satisfied with the plan.
Preserve Your Family Stories
Your family history is a gift. We provide tools to help you record and save stories for future generations during this important time.
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Helpful Guides for Families
What CMS Star Ratings Actually Mean for Your Family
Confused by hospice star ratings? Learn how CMS calculates these scores, what they reveal about care quality, and how to find the right provider for your family.
Starting Difficult Conversations: A Guide for Families
Struggling with end-of-life talks? Learn the best ways for starting difficult conversations with your aging parents to ensure their wishes are honored today.
Hospice vs Palliative Care: Understanding the Difference
Confused about hospice vs palliative care? We break down the key differences, benefits, and how to choose the right end-of-life care for your loved one.
Some stories are worth writing down
Between the calls and the paperwork, many families wish they had asked more about the person at the center of it all. A recorded conversation, a favorite recipe, the story behind an old photo. Small things now can mean a great deal later. Our legacy guides show simple ways to start.