HospiceScout

DIGNITY HOSPICE

For-ProfitCHAP AccreditedFreestanding Hospice

Provider Information

Address
1 WEST DEER VALLEY ROAD, STE 101
PHOENIX, AZ 85027
Ownership Type
For-Profit
Medicare Certified Since
December 17, 2017

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CMS Quality Ratings

Overall Rating

Composite score combining quality measures and patient survey results.

Quality of Care

Based on the CMS Hospice Care Index — 10 operational quality indicators including visits near death, nursing minutes, and care transitions.

Patient Satisfaction
Not yet rated

CAHPS Hospice Survey — family caregivers rate communication, symptom management, respect, and overall experience.

CMS scores as of May 2026. Quality of Care derived from CMS Hospice Care Index. Patient Satisfaction from the CMS CAHPS Hospice Survey. Overall is the equally-weighted average of both. All source data published by the Centers for Medicare & Medicaid Services.

Staffing & Capacity

Staffing breakdown for DIGNITY HOSPICE
RoleStaff Count
Registered Nurses (RN)3
Licensed Practical Nurses (LPN)1
Physicians1
Volunteers1

13

Total Employees

Staffing data as reported to the Centers for Medicare & Medicaid Services.

Inpatient Care and Medical Equipment

Hospices report these services to Medicare when they are certified. This is what DIGNITY HOSPICE reported, not a check of what it offers today. Confirm current arrangements with the hospice.

Short-term inpatient care
Arranged through another hospital or nursing home

Short stays in a hospice inpatient unit, hospital, or nursing home for pain or symptoms that cannot be managed where the patient lives, or to give family caregivers a break.

Type of inpatient care
Both general inpatient care and respite care
Medical supplies and equipment
Brought in through an outside supplier

Equipment and supplies tied to the terminal illness and the plan of care, such as a hospital bed, oxygen, wound supplies, or a wheelchair.

Medicare lets hospices provide these services through arrangements with other organizations. Either way, the hospice stays responsible for the covered care in the patient’s plan of care.

Reported by this hospice to the Centers for Medicare & Medicaid Services when it was certified in 2020.

Care Details from Medicare Data

Medicare computes these numbers from claims and required reporting. They show how DIGNITY HOSPICE compares to hospices nationwide.

10.1 minutes

of nurse care per routine home care day, on average

That is the 26th percentile among hospices nationally. The national median is about 12 minutes.

20

patients in care on an average day

A rough measure of size. Smaller can mean more personal. Larger can mean more resources.

How this hospice compares nationally

Bars show national standing on measures from the CMS Hospice Care Index. A fuller bar means this hospice does better than more of the hospices CMS tracks.

  • Nurse care minutes per home care day10.1 min

    Ranks better than about 26% of hospices nationally on this measure.

    What this measures

    The average minutes of nursing care per day for patients getting routine care at home, based on Medicare claims. More nurse time usually means more hands-on support.

  • Skilled nursing on weekends5.7%

    Ranks better than about 23% of hospices nationally on this measure.

    What this measures

    The share of skilled nursing time delivered on Saturdays and Sundays. Symptoms do not wait for weekdays, so weekend coverage matters.

  • Nurse visits in the last days of life85.7%

    Ranks better than about 21% of hospices nationally on this measure.

    What this measures

    The share of patients who got nurse visits in their final days of life. This is when families tend to need the most support.

  • Gaps in nursing visits77.8%

    Ranks better than about 16% of hospices nationally on this measure.

    What this measures

    How often patients went more than a week without a nursing visit. Fewer gaps mean steadier attention.

  • Patients discharged alive early in care13.1%

    Ranks better than about 13% of hospices nationally on this measure.

    What this measures

    The share of patients who left hospice alive within the first week of care. A rate of 0% means it did not happen to any of their patients.

  • Patients discharged alive after 6 months26.2%

    Ranks better than about 78% of hospices nationally on this measure.

    What this measures

    The share of patients discharged alive after six months or more in hospice care.

  • Hospital transfers near the end of care9.8%

    Ranks better than about 37% of hospices nationally on this measure.

    What this measures

    The share of patients who left hospice, spent time in the hospital, then came back to hospice.

  • Hospital stays that interrupt hospice3.3%

    Ranks better than about 22% of hospices nationally on this measure.

    What this measures

    The share of patients who left hospice, went to the hospital, and died there soon after.

  • Days at higher levels of care (CHC or GIP)67th percentile
    What this measures

    The share of care days delivered at higher levels, such as continuous home care or inpatient care. Shown only as a national rank because small percentages round to zero.

  • Medicare spending per patient$15,820 · 38th percentile
    What this measures

    What Medicare paid per patient for this hospice's care. Higher or lower spending is not a quality judgment by itself.

Care steps completed at admissionShow detailsMedicare tracked 8 required care steps for new patients here, completed for 52.5% of patients or more. Most hospices score above 90 percent.
  • Pain screening93.8%
  • Pain assessment98.1%
  • Breathing difficulty screening99.2%
  • Breathing difficulty treatment96.9%
  • Treatment preferences discussed98.4%
  • Beliefs and values discussed65.1%
  • Visits in the last days of life52.5%
  • All care steps completed59.7%

Conditions of patients in their care

Share of patients by primary diagnosis. Useful if you want a team with experience in a specific condition.

  • Cancer11%
  • Dementia27%
  • Heart and circulatory disease13%
  • Stroke12%
  • Other conditions32%

Source: Centers for Medicare & Medicaid Services, reporting period January 2023 through December 2024. Percentiles are computed by CMS across all reporting hospices.

About DIGNITY HOSPICE

DIGNITY HOSPICE provides care to families in Phoenix, Arizona. They are a freestanding hospice provider that focuses on end of life support. The agency has been certified by Medicare since late 2017. They also hold accreditation from CHAP. This means an outside group checked their work to make sure they follow high standards. Choosing a provider in your own backyard often makes communication easier during a hard time. You can reach their team at their office on West Deer Valley Road. They serve the Maricopa County area with a team of thirteen staff members. This includes a mix of nurses, a physician, and a volunteer. Their goal is to offer care that meets your family needs right where you live.

About DIGNITY HOSPICE

DIGNITY HOSPICE operates as a for-profit hospice agency. They have maintained their Medicare certification for several years. The CHAP accreditation is a sign that they meet national benchmarks for quality and safety. This agency undergoes regular reviews to keep that status. What does this mean for you? It means they follow strict rules for how they treat patients and manage medical records. You should know that for-profit agencies often have specific structures for their teams. This provider employs three registered nurses and one licensed practical nurse. They also have one physician on staff to oversee medical care. Having a dedicated team helps keep care plans organized. That is a clear benefit for families looking for steady support. Always ask about how they coordinate with your current doctors to ensure everyone stays on the same page.

High Quality Ratings

DIGNITY HOSPICE holds top marks for both their overall performance and their quality of care based on the latest CMS Hospice Care Index reports.

What Is Hospice Care Like in PHOENIX?

Hospice care in Phoenix focuses on comfort and quality of life for your loved one. Most care happens in the home setting. The team visits you to manage pain and other symptoms. You can expect a group of professionals to work together for you. At DIGNITY HOSPICE, the staff includes three registered nurses and one licensed practical nurse. They also have a physician and one volunteer on their team. This group handles the medical side of care. They also provide emotional support for the whole family. The volunteer can help with daily tasks or provide companionship. Having this local support makes a big difference when things get tough. You do not have to handle these changes by yourself. The right team makes sure that your loved one stays comfortable throughout their care.

What to Ask When Choosing a Hospice Provider

Picking a hospice agency is a big decision for your family. You should feel comfortable with the people who will enter your home. Start by asking how quickly a nurse can arrive if an emergency happens at night. Ask how they handle pain management and what medications they cover. It is also good to know how often a nurse will visit your home. Ask if the team is available on weekends and holidays for support. You should also ask how they work with your primary doctor to keep your care plan updated. Do they provide extra services like spiritual support or bereavement counseling? Make sure you understand the answers before you sign any paperwork. You deserve a team that listens to your concerns and explains things clearly. Take your time to find the right fit for your situation.

Preserve Your Family Stories

Capture the memories and wisdom of your loved ones to keep their stories alive for future generations.

Start Preserving Memories

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