CHOICE HOSPICE
Provider Information
- Address
- 2111 EAST HIGHLAND AVENUE, SUITE B-425
PHOENIX, AZ 85016 - Ownership Type
- For-Profit
- Medicare Certified Since
- August 5, 2011
Are you this hospice's administrator? Update your information
CMS Quality Ratings
Composite score combining quality measures and patient survey results.
Based on the CMS Hospice Care Index — 10 operational quality indicators including visits near death, nursing minutes, and care transitions.
CAHPS Hospice Survey — family caregivers rate communication, symptom management, respect, and overall experience.
CMS scores as of May 2026. Quality of Care derived from CMS Hospice Care Index. Patient Satisfaction from the CMS CAHPS Hospice Survey. Overall is the equally-weighted average of both. All source data published by the Centers for Medicare & Medicaid Services.
Staffing & Capacity
| Role | Staff Count |
|---|---|
| Registered Nurses (RN) | 10 |
| Licensed Practical Nurses (LPN) | 2 |
| Physicians | 1 |
| Volunteers | 1 |
30
Total Employees
Staffing data as reported to the Centers for Medicare & Medicaid Services.
Inpatient Care and Medical Equipment
Hospices report these services to Medicare when they are certified. This is what CHOICE HOSPICE reported, not a check of what it offers today. Confirm current arrangements with the hospice.
- Short-term inpatient care
- Arranged through another hospital or nursing home
- Type of inpatient care
- Both general inpatient care and respite care
- Medical supplies and equipment
- Brought in through an outside supplier
Short stays in a hospice inpatient unit, hospital, or nursing home for pain or symptoms that cannot be managed where the patient lives, or to give family caregivers a break.
Equipment and supplies tied to the terminal illness and the plan of care, such as a hospital bed, oxygen, wound supplies, or a wheelchair.
Medicare lets hospices provide these services through arrangements with other organizations. Either way, the hospice stays responsible for the covered care in the patient’s plan of care.
Reported by this hospice to the Centers for Medicare & Medicaid Services when it was certified in 2020.
Care Details from Medicare Data
Medicare computes these numbers from claims and required reporting. They show how CHOICE HOSPICE compares to hospices nationwide.
8 minutes
of nurse care per routine home care day, on average
That is the 9th percentile among hospices nationally. The national median is about 12 minutes.
68
patients in care on an average day
A rough measure of size. Smaller can mean more personal. Larger can mean more resources.
How this hospice compares nationally
Bars show national standing on measures from the CMS Hospice Care Index. A fuller bar means this hospice does better than more of the hospices CMS tracks.
- Nurse care minutes per home care day8 min
Ranks better than about 9% of hospices nationally on this measure.
What this measures
The average minutes of nursing care per day for patients getting routine care at home, based on Medicare claims. More nurse time usually means more hands-on support.
- Skilled nursing on weekends12.8%
Ranks better than about 83% of hospices nationally on this measure.
What this measures
The share of skilled nursing time delivered on Saturdays and Sundays. Symptoms do not wait for weekdays, so weekend coverage matters.
- Nurse visits in the last days of life94.5%
Ranks better than about 58% of hospices nationally on this measure.
What this measures
The share of patients who got nurse visits in their final days of life. This is when families tend to need the most support.
- Gaps in nursing visits75%
Ranks better than about 19% of hospices nationally on this measure.
What this measures
How often patients went more than a week without a nursing visit. Fewer gaps mean steadier attention.
- Patients discharged alive early in care3.4%
Ranks better than about 71% of hospices nationally on this measure.
What this measures
The share of patients who left hospice alive within the first week of care. A rate of 0% means it did not happen to any of their patients.
- Patients discharged alive after 6 months43.4%
Ranks better than about 31% of hospices nationally on this measure.
What this measures
The share of patients discharged alive after six months or more in hospice care.
- Hospital transfers near the end of care3.4%
Ranks better than about 70% of hospices nationally on this measure.
What this measures
The share of patients who left hospice, spent time in the hospital, then came back to hospice.
- Hospital stays that interrupt hospice0.7%
Ranks better than about 53% of hospices nationally on this measure.
What this measures
The share of patients who left hospice, went to the hospital, and died there soon after.
- Days at higher levels of care (CHC or GIP)74th percentile
What this measures
The share of care days delivered at higher levels, such as continuous home care or inpatient care. Shown only as a national rank because small percentages round to zero.
- Medicare spending per patient$13,053 · 23rd percentile
What this measures
What Medicare paid per patient for this hospice's care. Higher or lower spending is not a quality judgment by itself.
Care steps completed at admissionShow detailsMedicare tracked 9 required care steps for new patients here, completed for 77.9% of patients or more. Most hospices score above 90 percent.
- Pain screening93.4%
- Pain assessment79.5%
- Breathing difficulty screening99.2%
- Breathing difficulty treatment97.2%
- Treatment preferences discussed100%
- Beliefs and values discussed98.4%
- Bowel care for patients on opioids100%
- Visits in the last days of life77.9%
- All care steps completed83.6%
Conditions of patients in their care
Share of patients by primary diagnosis. Useful if you want a team with experience in a specific condition.
- Cancer7%
- Dementia26%
- Heart and circulatory disease20%
- Lung and respiratory disease16%
- Stroke8%
- Other conditions27%
Source: Centers for Medicare & Medicaid Services, reporting period January 2023 through December 2024. Percentiles are computed by CMS across all reporting hospices.
Care and Compassion in Phoenix
CHOICE HOSPICE serves families across the Phoenix area from their office on East Highland Avenue. They offer end-of-life care focused on comfort and dignity for patients facing a life-limiting illness. Choosing a hospice team is a deeply personal decision for any family. That is why having a clear view of their services matters. This provider has been certified to offer Medicare hospice services since August 2011. They bring years of experience to the Maricopa County community. Whether you are just starting to look for support or need help right away, they are there to talk. Their team works to manage pain and help patients spend their time in familiar surroundings. It is about making every day count for those you love most.
About CHOICE HOSPICE
CHOICE HOSPICE is a for-profit provider based in Phoenix. They have held Medicare certification for over a decade. That long history shows they know the rules and standards required to care for patients well. For-profit status means they operate as a business while still meeting federal quality guidelines. Some families prefer this model for its efficiency. Others look for different structures. The most important thing is how they treat your loved one. They have earned a 4.5 out of 5-star rating for the quality of care they provide. That score comes from the CMS Hospice Care Index, which measures how well a provider manages health needs. It is a strong indicator of their clinical focus. When you meet with them, ask about their specific team members. You want to feel a connection with the nurses and aides who will visit your home.
Understanding Hospice Care in PHOENIX
Finding the right care in a large city like Phoenix can feel like a heavy task. There are many providers in Maricopa County. You have the right to choose the one that fits your family best. Most hospice care happens right where the patient lives. That could be a private house, an apartment, or a nursing facility. The main goal is to keep the patient pain-free and alert. But hospice is not just for the final days. It can start months before the end. Many families tell us they wish they had started services sooner. That is because hospice teams do so much more than just medical care. They provide emotional support and help with daily chores. They also help family caregivers take a needed break. The system is designed to support the whole family unit, not just the person who is sick.
What to Ask When Choosing a Hospice Provider
You should feel empowered to ask hard questions. These answers will help you decide if a provider is a good fit. First, ask how quickly a nurse can get to your home if an emergency happens at night. You need to know that help is available 24/7. Second, ask what the specific plan is for managing pain and other symptoms. You want a team that acts fast. Third, ask how they support family members who are grieving. Do they offer counseling or support groups? Finally, ask about their staff turnover. A team that stays together often works better. The thing is, you are the boss of this decision. Do not feel rushed to pick the first one you call. Take your time to find a partner that feels right for your specific needs.
Preserve Your Family's History
Your loved one has a lifetime of stories that deserve to be remembered. Capture their voice, wisdom, and memories to share with future generations during this meaningful time.
Start Recording StoriesOther Hospice Providers Nearby
PRO CARE HOSPICE INC
PRO LIFE HOSPICE CARE INC
ARIZONA HOSPICE CARE INC
HIDDEN HILLS HOSPICE
ADVOCATE HOSPICE
LOVING HANDS HOSPICE, INC
Helpful Guides for Families
Understanding Medicare Hospice Benefits: A Family Guide
Navigating end-of-life care is complex. Our guide to Understanding Medicare Hospice Benefits helps you manage costs, coverage, and care with confidence today.
Choosing a Hospice Provider: A 5-Step Quality Guide
Feeling overwhelmed? Use our expert 5-step guide to choosing a hospice provider that offers the compassionate, high-quality care your loved one deserves.
How to Spot a Trustworthy Hospice in 2026
A federal fraud crackdown froze new hospice enrollments in 2026. Here's how to verify a hospice is legitimate, Medicare-certified, and safe to trust.
Some stories are worth writing down
Between the calls and the paperwork, many families wish they had asked more about the person at the center of it all. A recorded conversation, a favorite recipe, the story behind an old photo. Small things now can mean a great deal later. Our legacy guides show simple ways to start.