CHOICE HOSPICE
Provider Information
- Address
- 2111 EAST HIGHLAND AVENUE, SUITE B-425
PHOENIX, AZ 85016 - Ownership Type
- For-Profit
- Medicare Certified Since
- August 5, 2011
CMS Quality Ratings
Composite score combining quality measures and patient survey results.
Based on the CMS Hospice Care Index — 10 operational quality indicators including visits near death, nursing minutes, and care transitions.
CAHPS Hospice Survey — family caregivers rate communication, symptom management, respect, and overall experience.
CMS scores as of May 2026. Quality of Care derived from CMS Hospice Care Index. Patient Satisfaction from the CMS CAHPS Hospice Survey. Overall is the equally-weighted average of both. All source data published by the Centers for Medicare & Medicaid Services.
Staffing & Capacity
| Role | Staff Count |
|---|---|
| Registered Nurses (RN) | 10 |
| Licensed Practical Nurses (LPN) | 2 |
| Physicians | 1 |
| Volunteers | 1 |
30
Total Employees
Staffing data as reported to the Centers for Medicare & Medicaid Services.
Care and Compassion in Phoenix
CHOICE HOSPICE serves families across the Phoenix area from their office on East Highland Avenue. They offer end-of-life care focused on comfort and dignity for patients facing a life-limiting illness. Choosing a hospice team is a deeply personal decision for any family. That is why having a clear view of their services matters. This provider has been certified to offer Medicare hospice services since August 2011. They bring years of experience to the Maricopa County community. Whether you are just starting to look for support or need help right away, they are there to talk. Their team works to manage pain and help patients spend their time in familiar surroundings. It is about making every day count for those you love most.
About CHOICE HOSPICE
CHOICE HOSPICE is a for-profit provider based in Phoenix. They have held Medicare certification for over a decade. That long history shows they know the rules and standards required to care for patients well. For-profit status means they operate as a business while still meeting federal quality guidelines. Some families prefer this model for its efficiency. Others look for different structures. The most important thing is how they treat your loved one. They have earned a 4.5 out of 5-star rating for the quality of care they provide. That score comes from the CMS Hospice Care Index, which measures how well a provider manages health needs. It is a strong indicator of their clinical focus. When you meet with them, ask about their specific team members. You want to feel a connection with the nurses and aides who will visit your home.
Understanding Hospice Care in PHOENIX
Finding the right care in a large city like Phoenix can feel like a heavy task. There are many providers in Maricopa County. You have the right to choose the one that fits your family best. Most hospice care happens right where the patient lives. That could be a private house, an apartment, or a nursing facility. The main goal is to keep the patient pain-free and alert. But hospice is not just for the final days. It can start months before the end. Many families tell us they wish they had started services sooner. That is because hospice teams do so much more than just medical care. They provide emotional support and help with daily chores. They also help family caregivers take a needed break. The system is designed to support the whole family unit, not just the person who is sick.
What to Ask When Choosing a Hospice Provider
You should feel empowered to ask hard questions. These answers will help you decide if a provider is a good fit. First, ask how quickly a nurse can get to your home if an emergency happens at night. You need to know that help is available 24/7. Second, ask what the specific plan is for managing pain and other symptoms. You want a team that acts fast. Third, ask how they support family members who are grieving. Do they offer counseling or support groups? Finally, ask about their staff turnover. A team that stays together often works better. The thing is, you are the boss of this decision. Do not feel rushed to pick the first one you call. Take your time to find a partner that feels right for your specific needs.
Preserve Your Family's History
Your loved one has a lifetime of stories that deserve to be remembered. Capture their voice, wisdom, and memories to share with future generations during this meaningful time.
Start Recording StoriesOther Hospice Providers Nearby
Helpful Guides for Families
Creating a Living Will Checklist: A Hospice Care Guide
Need help with end-of-life planning? Use our Creating a Living Will Checklist to ensure your loved one's medical wishes are honored. Start your planning today.
A Complete End of Life Planning Checklist for Families
Feeling overwhelmed by end of life planning? Use our comprehensive hospice planning checklist to organize your loved one's care and simplify difficult decisions.
Hospice at Home vs. Inpatient: Choosing the Right Care
Deciding between hospice at home and inpatient hospice? Discover the pros and cons of each care setting to help you make the right choice for your loved one.
Preserve their story while there's time
Many families in this stage find comfort in capturing their loved one's life story. A guided memoir project can become a meaningful part of the care journey, giving your family something lasting to hold onto.