HospiceScout

HOSPICE OF AMERICA, LLC

For-ProfitACHC AccreditedFreestanding Hospice

Provider Information

Address
1837 SOUTH MESA DRIVE, SUITE C200
MESA, AZ 85210
Ownership Type
For-Profit
Medicare Certified Since
October 11, 2017

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CMS Quality Ratings

Overall Rating

Composite score combining quality measures and patient survey results.

Quality of Care

Based on the CMS Hospice Care Index — 10 operational quality indicators including visits near death, nursing minutes, and care transitions.

Patient Satisfaction
Not yet rated

CAHPS Hospice Survey — family caregivers rate communication, symptom management, respect, and overall experience.

CMS scores as of May 2026. Quality of Care derived from CMS Hospice Care Index. Patient Satisfaction from the CMS CAHPS Hospice Survey. Overall is the equally-weighted average of both. All source data published by the Centers for Medicare & Medicaid Services.

Staffing & Capacity

Staffing breakdown for HOSPICE OF AMERICA, LLC
RoleStaff Count
Registered Nurses (RN)3
Licensed Practical Nurses (LPN)3
Physicians1
Volunteers1

12

Total Employees

Staffing data as reported to the Centers for Medicare & Medicaid Services.

Inpatient Care and Medical Equipment

Hospices report these services to Medicare when they are certified. This is what HOSPICE OF AMERICA, LLC reported, not a check of what it offers today. Confirm current arrangements with the hospice.

Short-term inpatient care
Arranged through another hospital or nursing home

Short stays in a hospice inpatient unit, hospital, or nursing home for pain or symptoms that cannot be managed where the patient lives, or to give family caregivers a break.

Type of inpatient care
Respite care (up to five days at a time, to give family caregivers a break)
Medical supplies and equipment
Supplied directly by this hospice

Equipment and supplies tied to the terminal illness and the plan of care, such as a hospital bed, oxygen, wound supplies, or a wheelchair.

Medicare lets hospices provide these services through arrangements with other organizations. Either way, the hospice stays responsible for the covered care in the patient’s plan of care.

Reported by this hospice to the Centers for Medicare & Medicaid Services when it was certified in 2020.

Care Details from Medicare Data

Medicare computes these numbers from claims and required reporting. They show how HOSPICE OF AMERICA, LLC compares to hospices nationwide.

18.9 minutes

of nurse care per routine home care day, on average

That is the 93rd percentile among hospices nationally. The national median is about 12 minutes.

30

patients in care on an average day

A rough measure of size. Smaller can mean more personal. Larger can mean more resources.

How this hospice compares nationally

Bars show national standing on measures from the CMS Hospice Care Index. A fuller bar means this hospice does better than more of the hospices CMS tracks.

  • Nurse care minutes per home care day18.9 min

    Ranks better than about 93% of hospices nationally on this measure.

    What this measures

    The average minutes of nursing care per day for patients getting routine care at home, based on Medicare claims. More nurse time usually means more hands-on support.

  • Skilled nursing on weekends4.8%

    Ranks better than about 14% of hospices nationally on this measure.

    What this measures

    The share of skilled nursing time delivered on Saturdays and Sundays. Symptoms do not wait for weekdays, so weekend coverage matters.

  • Nurse visits in the last days of life82.1%

    Ranks better than about 16% of hospices nationally on this measure.

    What this measures

    The share of patients who got nurse visits in their final days of life. This is when families tend to need the most support.

  • Gaps in nursing visits30.8%

    Ranks better than about 78% of hospices nationally on this measure.

    What this measures

    How often patients went more than a week without a nursing visit. Fewer gaps mean steadier attention.

  • Patients discharged alive early in care9.2%

    Ranks better than about 31% of hospices nationally on this measure.

    What this measures

    The share of patients who left hospice alive within the first week of care. A rate of 0% means it did not happen to any of their patients.

  • Patients discharged alive after 6 months24.8%

    Ranks better than about 81% of hospices nationally on this measure.

    What this measures

    The share of patients discharged alive after six months or more in hospice care.

  • Hospital transfers near the end of care4.6%

    Ranks better than about 64% of hospices nationally on this measure.

    What this measures

    The share of patients who left hospice, spent time in the hospital, then came back to hospice.

  • Hospital stays that interrupt hospice0.9%

    Ranks better than about 52% of hospices nationally on this measure.

    What this measures

    The share of patients who left hospice, went to the hospital, and died there soon after.

  • Days at higher levels of care (CHC or GIP)67th percentile
    What this measures

    The share of care days delivered at higher levels, such as continuous home care or inpatient care. Shown only as a national rank because small percentages round to zero.

  • Medicare spending per patient$19,953 · 60th percentile
    What this measures

    What Medicare paid per patient for this hospice's care. Higher or lower spending is not a quality judgment by itself.

Care steps completed at admissionShow detailsMedicare tracked 9 required care steps for new patients here, completed for 33.3% of patients or more. Most hospices score above 90 percent.
  • Pain screening100%
  • Pain assessment100%
  • Breathing difficulty screening100%
  • Breathing difficulty treatment83.7%
  • Treatment preferences discussed100%
  • Beliefs and values discussed100%
  • Bowel care for patients on opioids100%
  • Visits in the last days of life33.3%
  • All care steps completed89.2%

Conditions of patients in their care

Share of patients by primary diagnosis. Useful if you want a team with experience in a specific condition.

  • Cancer27%
  • Dementia22%
  • Heart and circulatory disease15%
  • Lung and respiratory disease21%
  • Other conditions13%

Source: Centers for Medicare & Medicaid Services, reporting period January 2023 through December 2024. Percentiles are computed by CMS across all reporting hospices.

About Hospice of America, LLC

Hospice of America, LLC provides end of life care for families in Mesa, Arizona. They operate as a freestanding hospice agency within Maricopa County. This provider holds accreditation from the Accreditation Commission for Health Care, also known as ACHC. This status means they meet high national standards for quality and safety. They have served the community since October 2017. Choosing a local provider often helps families stay connected to their care team during difficult times. Their office is at 1837 South Mesa Drive in suite C200. The team focuses on comfort and support for patients facing a life limiting illness. They work to ensure patients remain in their own homes whenever possible. It is a local choice for those in the 85210 area. Being accredited shows they follow strict rules to keep care safe and effective for every person they serve.

About Hospice of America, LLC

Hospice of America, LLC is a for profit organization. The agency has been certified by Medicare for several years now. Accreditation is a standard that proves an agency goes beyond the basic rules. The ACHC performs regular reviews to make sure the agency meets these high bars. They check everything from patient care plans to how the staff handles medications. This process helps ensure that families receive consistent care. For a small team of twelve employees, this structure is a good sign. It shows that they prioritize quality in their daily work. Families should know that this provider maintains a small staff. This includes three registered nurses and three licensed practical nurses. They also have one physician and one volunteer on the team. These staff members work together to meet the needs of each patient. Quality care depends on how well these professionals communicate and provide support every day.

Quality Performance

This provider earned top marks in both their overall rating and their quality of care scores from Medicare. Their accreditation further confirms their commitment to high quality standards.

What Is Hospice Care Like in MESA?

Hospice care in Mesa focuses on comfort rather than a cure. The team visits the patient wherever they call home. This could be a private house or an assisted living center. The goal is to manage pain and help the patient live with dignity. Staff members like nurses and doctors visit to check on the patient. They also help the family understand what to expect. The team at this agency includes three registered nurses and three licensed practical nurses. They have one doctor to guide medical decisions. One volunteer also helps with non medical needs. This mix of staff ensures that someone is always looking out for the patient. Many people find comfort in having a team that knows their specific history. Hospice is about supporting the whole family during a hard time. It allows everyone to focus on spending time together. You can ask for care at any stage of a serious illness.

What to Ask When Choosing a Hospice Provider

Finding the right hospice team is a big step. You should feel comfortable with the people who will enter your home. Start by asking how they handle pain management after hours. You need to know who answers the phone at night or on weekends. Ask how often a nurse will visit the patient. It is also good to ask how they support family caregivers. Do they offer help for your own emotional needs? Ask about their experience with the specific illness the patient has. You might also ask if they have volunteers who can sit with the patient. A good provider will answer these questions clearly and with patience. Make sure you feel heard during your first talk with them. Do not be afraid to ask for details about their staff. You deserve to know who is coming into your house to provide care.

Preserve Your Family Stories

Your family history is a treasure that deserves to be kept safe for future generations to enjoy.

Start Your Story

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