EMPRESS CARE HOSPICE, INC
Provider Information
- Address
- 1839 ALMA SCHOOL RD, STE 170
MESA, AZ 85210 - Ownership Type
- For-Profit
- Medicare Certified Since
- November 19, 2021
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CMS Quality Ratings
Composite score combining quality measures and patient survey results.
Based on the CMS Hospice Care Index — 10 operational quality indicators including visits near death, nursing minutes, and care transitions.
CAHPS Hospice Survey — family caregivers rate communication, symptom management, respect, and overall experience.
CMS scores as of March 2026. Quality of Care derived from CMS Hospice Care Index. Patient Satisfaction from the CMS CAHPS Hospice Survey. Overall is the equally-weighted average of both. All source data published by the Centers for Medicare & Medicaid Services.
Staffing & Capacity
| Role | Staff Count |
|---|---|
| Registered Nurses (RN) | 1 |
| Volunteers | 0 |
2
Total Employees
Staffing data as reported to the Centers for Medicare & Medicaid Services.
Inpatient Care and Medical Equipment
Hospices report these services to Medicare when they are certified. This is what EMPRESS CARE HOSPICE, INC reported, not a check of what it offers today. Confirm current arrangements with the hospice.
- Short-term inpatient care
- Arranged through another hospital or nursing home
- Type of inpatient care
- Both general inpatient care and respite care
- Medical supplies and equipment
- Brought in through an outside supplier
Short stays in a hospice inpatient unit, hospital, or nursing home for pain or symptoms that cannot be managed where the patient lives, or to give family caregivers a break.
Equipment and supplies tied to the terminal illness and the plan of care, such as a hospital bed, oxygen, wound supplies, or a wheelchair.
Medicare lets hospices provide these services through arrangements with other organizations. Either way, the hospice stays responsible for the covered care in the patient’s plan of care.
Reported by this hospice to the Centers for Medicare & Medicaid Services when it was certified in 2021.
Care and Compassion in Mesa
Empress Care Hospice, Inc serves families throughout Mesa, Arizona. Located on Alma School Road, they provide end-of-life care for patients in Maricopa County. Hospice is about comfort. It focuses on easing pain and supporting the emotional needs of the whole family. The team helps patients live their final days with dignity in the place they call home. Choosing a provider in your own neighborhood matters. It means your care team is close by when you need them most. Empress Care Hospice has been part of the local healthcare landscape since late 2021. They work to bring peace and relief to those facing a terminal illness. Their goal is simple: to make every moment count for the patient and their loved ones. If you live in the 85210 area, this provider is one of the options available to your family during a difficult time.
About Empress Care Hospice, Inc
This provider operates as a for-profit organization. They earned their Medicare certification on November 19, 2021. What does that mean for you? It means they meet the federal rules set by Medicare for quality and safety. The thing is, all hospice providers must follow strict guidelines to keep their certification. Families should know that being for-profit does not change the core mission of hospice care. Every hospice must provide the same basic services like nursing, social work, and chaplain support. Empress Care Hospice is held to these national standards. You can feel sure that they are monitored by state and federal inspectors. They have to report their performance data regularly. This helps keep the quality of care high across the board. Choosing a certified provider gives you a baseline of protection and service. It is a good starting point for your research.
Quality Performance
Understanding Hospice Care in Mesa
Mesa offers a variety of resources for seniors and their families. Hospice is a specialized type of care. It is not about giving up. It is about choosing to focus on comfort rather than a cure. The team usually includes a nurse, a doctor, and a home health aide. They also have social workers to help with the heavy emotional lifting. Most care happens at the patient’s home. But, some hospice teams also work in nursing homes or assisted living centers. The most important thing to know is that hospice is a team effort. You are part of that team. You know your loved one best. The hospice staff uses your input to build a plan that fits the patient’s wishes. In a large county like Maricopa, you have choices. That said, it is vital to pick a group that listens to your specific needs and concerns.
What to Ask When Choosing a Hospice Provider
Choosing a hospice is a big step. You should feel comfortable asking tough questions. First, ask how quickly they can get a nurse to your home in an emergency. Speed matters when a patient is in pain. Second, ask how they handle after-hours calls. You do not want to reach a machine at 2:00 AM. Third, ask about their staff. How often will a nurse visit the home? And what happens if the patient needs to move to a hospital? These are common concerns. Do not be afraid to ask about their experience with specific illnesses too. A good provider will be happy to talk through these details with you. They should be clear and open about their processes. If a provider seems rushed or annoyed by your questions, keep looking. You deserve a partner who is patient and kind.
Preserve Your Family's Story
During this time, memories are more precious than ever. Learn how to record and save the stories that define your family history for future generations.
Start Preserving MemoriesOther Hospice Providers Nearby
Helpful Guides for Families
What Nearly 17,000 Hospice Inspection Reports Reveal
CMS released 16,894 hospice inspection reports from late 2021 to early 2026. See what surveyors cited most, what serious findings mean, and how to use them.
Understanding Medicare Hospice Benefits: A Family Guide
Navigating end-of-life care is complex. Our guide to Understanding Medicare Hospice Benefits helps you manage costs, coverage, and care with confidence today.
Starting Difficult Conversations: A Guide for Families
Struggling with end-of-life talks? Learn the best ways for starting difficult conversations with your aging parents to ensure their wishes are honored today.
Some stories are worth writing down
Between the calls and the paperwork, many families wish they had asked more about the person at the center of it all. A recorded conversation, a favorite recipe, the story behind an old photo. Small things now can mean a great deal later. Our legacy guides show simple ways to start.