HOLY CROSS HOSPICE
Provider Information
- Address
- 1103 S MESA DR
MESA, AZ 85210 - Ownership Type
- For-Profit
- Medicare Certified Since
- June 16, 2017
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CMS Quality Ratings
Composite score combining quality measures and patient survey results.
Based on the CMS Hospice Care Index — 10 operational quality indicators including visits near death, nursing minutes, and care transitions.
CAHPS Hospice Survey — family caregivers rate communication, symptom management, respect, and overall experience.
CMS scores as of May 2026. Quality of Care derived from CMS Hospice Care Index. Patient Satisfaction from the CMS CAHPS Hospice Survey. Overall is the equally-weighted average of both. All source data published by the Centers for Medicare & Medicaid Services.
Staffing & Capacity
| Role | Staff Count |
|---|---|
| Registered Nurses (RN) | 4 |
| Physicians | 1 |
| Volunteers | 2 |
9
Total Employees
Staffing data as reported to the Centers for Medicare & Medicaid Services.
Inpatient Care and Medical Equipment
Hospices report these services to Medicare when they are certified. This is what HOLY CROSS HOSPICE reported, not a check of what it offers today. Confirm current arrangements with the hospice.
- Short-term inpatient care
- Both provided directly and arranged with other facilities
- Type of inpatient care
- Both general inpatient care and respite care
- Medical supplies and equipment
- Supplied directly by this hospice
Short stays in a hospice inpatient unit, hospital, or nursing home for pain or symptoms that cannot be managed where the patient lives, or to give family caregivers a break.
Equipment and supplies tied to the terminal illness and the plan of care, such as a hospital bed, oxygen, wound supplies, or a wheelchair.
Medicare lets hospices provide these services through arrangements with other organizations. Either way, the hospice stays responsible for the covered care in the patient’s plan of care.
Reported by this hospice to the Centers for Medicare & Medicaid Services when it was certified in 2021.
Care Details from Medicare Data
Medicare computes these numbers from claims and required reporting. They show how HOLY CROSS HOSPICE compares to hospices nationwide.
12.8 minutes
of nurse care per routine home care day, on average
That is the 56th percentile among hospices nationally. The national median is about 12 minutes.
33
patients in care on an average day
A rough measure of size. Smaller can mean more personal. Larger can mean more resources.
How this hospice compares nationally
Bars show national standing on measures from the CMS Hospice Care Index. A fuller bar means this hospice does better than more of the hospices CMS tracks.
- Nurse care minutes per home care day12.8 min
Ranks better than about 56% of hospices nationally on this measure.
What this measures
The average minutes of nursing care per day for patients getting routine care at home, based on Medicare claims. More nurse time usually means more hands-on support.
- Skilled nursing on weekends14.9%
Ranks better than about 88% of hospices nationally on this measure.
What this measures
The share of skilled nursing time delivered on Saturdays and Sundays. Symptoms do not wait for weekdays, so weekend coverage matters.
- Nurse visits in the last days of life100%
Ranks better than about 99% of hospices nationally on this measure.
What this measures
The share of patients who got nurse visits in their final days of life. This is when families tend to need the most support.
- Gaps in nursing visits27.2%
Ranks better than about 82% of hospices nationally on this measure.
What this measures
How often patients went more than a week without a nursing visit. Fewer gaps mean steadier attention.
- Patients discharged alive early in care6.5%
Ranks better than about 49% of hospices nationally on this measure.
What this measures
The share of patients who left hospice alive within the first week of care. A rate of 0% means it did not happen to any of their patients.
- Patients discharged alive after 6 months39.1%
Ranks better than about 43% of hospices nationally on this measure.
What this measures
The share of patients discharged alive after six months or more in hospice care.
- Hospital transfers near the end of care8.7%
Ranks better than about 42% of hospices nationally on this measure.
What this measures
The share of patients who left hospice, spent time in the hospital, then came back to hospice.
- Hospital stays that interrupt hospice2.2%
Ranks better than about 35% of hospices nationally on this measure.
What this measures
The share of patients who left hospice, went to the hospital, and died there soon after.
- Days at higher levels of care (CHC or GIP)52nd percentile
What this measures
The share of care days delivered at higher levels, such as continuous home care or inpatient care. Shown only as a national rank because small percentages round to zero.
- Medicare spending per patient$19,326 · 57th percentile
What this measures
What Medicare paid per patient for this hospice's care. Higher or lower spending is not a quality judgment by itself.
Care steps completed at admissionShow detailsMedicare tracked 8 required care steps for new patients here, completed for 82% of patients or more. Most hospices score above 90 percent.
- Pain screening99.1%
- Pain assessment82%
- Breathing difficulty screening99.1%
- Breathing difficulty treatment100%
- Treatment preferences discussed100%
- Beliefs and values discussed100%
- Visits in the last days of life95.5%
- All care steps completed88%
Conditions of patients in their care
Share of patients by primary diagnosis. Useful if you want a team with experience in a specific condition.
- Cancer10%
- Dementia35%
- Heart and circulatory disease18%
- Other conditions33%
Source: Centers for Medicare & Medicaid Services, reporting period January 2023 through December 2024. Percentiles are computed by CMS across all reporting hospices.
Care and Comfort at Holy Cross Hospice
Holy Cross Hospice provides essential end-of-life care for residents in Mesa, Arizona. Located at 1103 S Mesa Dr, this team focuses on comfort and dignity for families facing difficult transitions. They offer specialized medical support to manage pain and improve daily quality of life. The goal is simple. They want to ensure every person feels heard, valued, and safe during their final months. That is the core of their mission in Maricopa County. Choosing the right hospice is a heavy decision for any family. This provider works hard to bring peace and clarity to those they serve. They understand the local community needs and meet them with professional, compassionate care every single day. If you live in the 85210 area, they are a nearby resource ready to help your loved ones find comfort when it matters most.
About HOLY CROSS HOSPICE
Holy Cross Hospice has been a Medicare-certified provider since June 16, 2017. As a for-profit organization, they operate with a clear focus on efficient and effective service delivery. What does that mean for you? It means they have met strict federal standards to earn their Medicare status. They must follow specific rules to keep that certification active. The thing is, many families do not know that Medicare certification is a strong indicator of oversight. It ensures the team follows federal safety and quality guidelines. This provider has built a track record of service in Mesa over several years. They handle the medical side of care so you can focus on being a daughter, a son, or a spouse. You should always feel free to ask them about their specific experience with your loved one's condition. They are there to support your family through the highs and the lows of this journey.
Understanding Hospice Care in MESA
Mesa offers many options for hospice, but finding the right fit takes a bit of work. Hospice is not just about medical equipment or medicine. It is about a team approach to holistic well-being. Most providers in Maricopa County offer nursing, social work, and spiritual support. The thing is, every agency has a different personality. Some are smaller and offer a very intimate feel. Others are larger and have more resources for complex medical needs. You should look for a team that communicates clearly and responds fast. Do they answer the phone at night? Do they explain things in plain language? These are the small details that change your daily life. The best hospice providers treat you like family, not like a chart. They help you navigate the medical system so you do not have to do it alone. That makes a world of difference during a hard time.
What to Ask When Choosing a Hospice Provider
You have the right to ask hard questions. Start by asking how quickly a nurse can get to your home in an emergency. This is vital for peace of mind. Ask who will be the main point of contact for your family. You need one person who knows your case well. Also, ask how they handle pain and symptom management at night or on weekends. It is okay to ask about their experience with specific illnesses too. Do they have special training for what your loved one is going through? Finally, ask them to explain their volunteer services. Many people do not realize that volunteers can sit with patients to give caregivers a much-needed break. Get the answers you need before you sign anything. You are the advocate for your loved one. Never be afraid to speak up and get the facts clear.
Preserve Your Family Stories
Your loved one's life is full of stories that deserve to be remembered. Capture their history and wisdom in a simple way to share with generations to come.
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Helpful Guides for Families
Starting the End-of-Life Conversation: A Family Guide
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A Complete End of Life Planning Checklist for Families
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